Hotel Luxor
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Summary of reviewsHotel Luxor enjoys a strategic and advantageous location, particularly for travelers prioritizing proximity to Naples International Airport. Guests frequently highlight the convenience of the 10 to 15-minute travel time to the airport, making it a practical choice for late-night arrivals or early morning flights. The hotel's setting on a quiet street further enhances its appeal as a peaceful stopover. While its distance from Naples city center may require additional taxi rides, the hotel's primary allure lies in its airport connectivity, budget-friendliness and commendable cleanliness.
The breakfast service at Hotel Luxor presents varied experiences. Positive remarks focus on the fresh croissants, excellent coffee and the overall variety of both sweet and savory options. An all-you-can-eat breakfast and a pleasant breakfast room add to the charm. However, inconsistency in quality and variety, along with the use of disposable plates and cutlery, draw criticism from some guests. Enhancements in product quality and offering a broader selection could significantly uplift the breakfast experience.
Although Hotel Luxor lacks its own restaurant, it compensates with a range of nearby dining options, particularly beneficial for guests who enjoy exploring local bars and restaurants. On Sundays with local spots limited, the hotel staff steps in admirably by assisting with takeouts and meal orders. This demonstrates their commitment to guest satisfaction, making meal times stress-free despite the absence of a dedicated restaurant.
Rooms at Hotel Luxor are generally appreciated for their cleanliness and spaciousness. Guests note the comfort provided by large, comfortable beds and modern furnishings in some rooms with amenities like hot tubs and balconies enhancing the stay. Nonetheless, some critiques point to outdated furnishings, poor soundproofing and occasional unpleasant odor issues. Addressing these concerns could further improve the overall guest experience.
Cleanliness at Hotel Luxor receives high praise with rooms and common areas consistently described as spotless. The reliable housekeeping services ensure a well-maintained environment. However, occasional grievances about specific cleanliness issues, such as musty towels and smoky odors, were noted. Overall, the hotel's dedication to cleanliness significantly contributes to a comfortable stay.
One of Hotel Luxor's most outstanding features is the exceptional hospitality of its staff. Described as friendly, welcoming and extremely helpful, the staff, particularly individuals like Massimo and Gennaro, leave a lasting positive impression on guests. Whether assisting with bookings, parking or requests for amenities, the staff’s warm and professional demeanor enhances the overall guest experience.
Despite some issues with Wi-Fi connectivity, especially on the 3rd floor, instances of excellent internet service are also reported. The hotel is committed to improving this service aspect to ensure better reliability for all guests.
The parking facilities at Hotel Luxor earn consistent commendation with free, secure and extensive parking options available. The convenience of direct access from the underground garage to the hotel floors via elevator is particularly appreciated, although tighter spaces can be challenging for larger vehicles.
Lastly, the beds at Hotel Luxor receive mixed reviews. While many guests find them comfortable and well-maintained, there are notable concerns regarding outdated mattresses and hygiene. Addressing these concerns could ensure a more consistently comfortable sleeping experience for all guests.
In summary, Hotel Luxor stands out for its strategic airport location, exceptional staff hospitality, generally high cleanliness standards and convenient parking facilities, making it a favorable choice for short stays centered around flight schedules. Improvements in breakfast quality, room amenities, Wi-Fi connectivity and bedding could further enhance the guest experience.
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The breakfast service at Hotel Luxor presents varied experiences. Positive remarks focus on the fresh croissants, excellent coffee and the overall variety of both sweet and savory options. An all-you-can-eat breakfast and a pleasant breakfast room add to the charm. However, inconsistency in quality and variety, along with the use of disposable plates and cutlery, draw criticism from some guests. Enhancements in product quality and offering a broader selection could significantly uplift the breakfast experience.
Although Hotel Luxor lacks its own restaurant, it compensates with a range of nearby dining options, particularly beneficial for guests who enjoy exploring local bars and restaurants. On Sundays with local spots limited, the hotel staff steps in admirably by assisting with takeouts and meal orders. This demonstrates their commitment to guest satisfaction, making meal times stress-free despite the absence of a dedicated restaurant.
Rooms at Hotel Luxor are generally appreciated for their cleanliness and spaciousness. Guests note the comfort provided by large, comfortable beds and modern furnishings in some rooms with amenities like hot tubs and balconies enhancing the stay. Nonetheless, some critiques point to outdated furnishings, poor soundproofing and occasional unpleasant odor issues. Addressing these concerns could further improve the overall guest experience.
Cleanliness at Hotel Luxor receives high praise with rooms and common areas consistently described as spotless. The reliable housekeeping services ensure a well-maintained environment. However, occasional grievances about specific cleanliness issues, such as musty towels and smoky odors, were noted. Overall, the hotel's dedication to cleanliness significantly contributes to a comfortable stay.
One of Hotel Luxor's most outstanding features is the exceptional hospitality of its staff. Described as friendly, welcoming and extremely helpful, the staff, particularly individuals like Massimo and Gennaro, leave a lasting positive impression on guests. Whether assisting with bookings, parking or requests for amenities, the staff’s warm and professional demeanor enhances the overall guest experience.
Despite some issues with Wi-Fi connectivity, especially on the 3rd floor, instances of excellent internet service are also reported. The hotel is committed to improving this service aspect to ensure better reliability for all guests.
The parking facilities at Hotel Luxor earn consistent commendation with free, secure and extensive parking options available. The convenience of direct access from the underground garage to the hotel floors via elevator is particularly appreciated, although tighter spaces can be challenging for larger vehicles.
Lastly, the beds at Hotel Luxor receive mixed reviews. While many guests find them comfortable and well-maintained, there are notable concerns regarding outdated mattresses and hygiene. Addressing these concerns could ensure a more consistently comfortable sleeping experience for all guests.
In summary, Hotel Luxor stands out for its strategic airport location, exceptional staff hospitality, generally high cleanliness standards and convenient parking facilities, making it a favorable choice for short stays centered around flight schedules. Improvements in breakfast quality, room amenities, Wi-Fi connectivity and bedding could further enhance the guest experience.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Do you accept dogs in all rooms?
No, some rooms only:
No, some rooms only:
Is there an extra charge?
Yes, € 15 per booking, € 10 per night
Yes, € 15 per booking, € 10 per night
What is the maximum number of dogs per room?
Only one dog is allowed
Show more...Only one dog is allowed
Business Hotel
Hotel with Parking
3-Star Hotel
About Hotel Luxor
License: 15063023ALB0010, IT063023A1WHPXDLTB
Guest Reviews
Location
The hotel is situated on a quiet street and is notably peaceful despite being near the airport, making it an ideal stopover for weary travelers. However, it's worth mentioning that while the hotel is superbly positioned for airport access, it is relatively distant from Naples city center with some guests citing the need for taxi rides that can add up. Despite this, its strategic location remains a primary allure for those seeking quick and easy airport connectivity, reaffirming its status as a suitable choice for short stays oriented around flight schedules.
Breakfast
However, consistency seems to be an issue. Numerous reviews criticize the breakfast for being very basic with limited choices and subpar quality. Complaints about the use of plastic plates and disposable cutlery are common, leading to concerns about environmental impact and a cheap impression. Guests frequently noted the lack of variety and fresh options with some describing the breakfast as meager or almost non-existent. The early morning offerings, while appreciated by early risers, sometimes fell short of expectations in terms of selection and quality.
Efforts like including breakfast in the room price and the option for early service show attempts to cater to guest needs, but more variety and higher quality products could significantly enhance the breakfast experience at Hotel Luxor. Overall, while some guests find the breakfast satisfactory or even excellent, there is a clear need for improvement to meet the expectations of all.
Dinner
The staff at Hotel Luxor excel in service and hospitality, often going above and beyond to ensure a pleasant stay. They frequently order meals for guests or assist in arranging takeout, including pizza deliveries, demonstrating their commitment to guest satisfaction. While one guest noted an issue with a mix-up and quality of an ordered meal, the overall sentiment remains positive, particularly regarding the affordability and variety of nearby options when open.
Overall, Hotel Luxor’s convenient location near entertainment areas and close proximity to the airport, combined with their helpful and friendly staff, make meal times comfortable and stress-free despite the absence of a dedicated in-house restaurant.
Rooms
However, critiques point out areas needing improvement. Several reviews mention outdated and neglected furnishings, poor soundproofing and an unpleasant smell of cigarettes in some rooms. Some rooms are described as cramped, dark and too small for the number of occupants with issues like inadequate air conditioning, old-fashioned decor and basic room designs.
Despite these drawbacks, the effort to maintain clean and good-sized rooms is evident, making Hotel Luxor a viable option for those prioritizing space and cleanliness in their accommodation. Improvements in soundproofing, updating furnishings and mitigating odor issues could enhance the overall guest experience.
Beds
Despite these negative remarks, the hotel does seem to offer some well-kept bed frames and average bedding, providing pleasant experiences for a number of guests. Overall, while many found the beds satisfactory for a good night’s sleep, there is a clear need for updates and improvements to enhance comfort consistently across all rooms.
Cleanliness
However, there are occasional grievances. Some guests mentioned specific issues such as dirty bathtubs, musty towels and infrequent problems with room odors, including the smell of smoke and cigarettes. There were also instances where the cleanliness of certain bathrooms was found lacking or required attention. Despite these few concerns, the majority of the feedback highlights the hotel’s commitment to maintaining a clean and comfortable environment for its guests.
Overall, Hotel Luxor is commended for its high standards of cleanliness, which contribute significantly to a pleasant and comfortable stay for most visitors.
Staff
Many guests appreciate the staff's availability and flexibility, whether it’s for a last-minute booking, assistance with parking or delivering towels on request. The reception desk is frequently singled out for its efficiency and the ability to make guests feel at home with the receptionists and concierges being described as particularly kind, attentive and professional.
The overall environment is described as clean and comfortable, complemented by the courteous and accommodating nature of the staff. Despite a few mentions of less encouraging interactions, the general consensus is overwhelmingly positive with many guests noting that the staff’s friendliness and helpfulness significantly enhanced their stay.
Wi-Fi
Parking
Another advantage is the direct access from the underground garage to the hotel floors via elevator, adding a layer of convenience for those with luggage. Many reviewers highlighted the convenience and ease of the parking arrangements, noting the straightforward process to park and the perceived security of leaving cars in the guarded or controlled spots.
While the majority of feedback points to a positive experience with the parking, it is noted that the spaces can sometimes be tight and may pose a challenge for larger vehicles. Overall, the secure, accessible and free parking options significantly enhance the guest experience at Hotel Luxor, making it a preferred choice for those traveling by car.
No, Hotel Luxor doesn't have any pool.
No, a spa isn't available at Hotel Luxor.
Yes, Hotel Luxor welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Hotel Luxor.
No, Hotel Luxor doesn't have a gym.
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