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Summary of reviewsAquarela do Tejo Guesthouse enjoys a highly favorable location, appreciated for its convenience and charm, especially among those exploring the Camino route. Guests benefit from easy access to attractions, restaurants, shopping areas, and the train station. The proximity to the river provides picturesque views, contributing to the appeal of this centrally located yet tranquil retreat. Free parking further enhances its desirability for those traveling by car. Though navigation and signage can occasionally be challenging, the strategic location remains a significant draw for travelers seeking a comfortable and convenient stay near Lisbon.
The guesthouse features impressively large rooms, offering guests spacious accommodations, with the added bonus of balconies that provide a pleasant outdoor space. Shared bathrooms are noted for their cleanliness and spaciousness, though minor improvements could be made to noise insulation and window shading. While the lack of air conditioning in some rooms is mentioned, guests generally praise the convenience of being close to the train station. Beds receive mixed reviews, with some comforts noted alongside suggestions for potential replacements due to noise issues.
Cleanliness at Aquarela do Tejo Guesthouse presents a mixed picture across reviews. Many guests highlight the spotless shared bathrooms and functional kitchen areas, complemented by super soft bedding. However, other feedback points to significant issues such as mold, unpleasant smells, and dirty kitchen areas. Despite these challenges, many guests find the rooms clean and welcoming, underscoring the need for consistent improvements in hygiene and maintenance.
The staff is commended for their helpfulness and friendliness, which contributes to a welcoming atmosphere. Guests appreciate the attentiveness of the team, enhancing their overall stay experience. While communication can sometimes be a challenge, leading to misunderstandings, the owner's dedication to improving guest interactions is noted. The service is largely responsive and accommodating, though efforts to refine communication processes could ensure a smoother experience.
Overall, Aquarela do Tejo Guesthouse provides a mostly positive environment, thanks to its strategic location, spacious rooms, and caring staff. While cleanliness and room amenities such as beds offer room for improvement, the guesthouse remains an attractive choice for travelers seeking convenience and charm.
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