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Summary of reviewsAlojamientos Rooms Catamarán offers a mixed but generally positive experience for travelers seeking accommodations in Castro Urdiales. Guests predominantly praise the hotel's excellent location, which provides easy access to local attractions such as the beach, the port and the old town. The proximity to the city center, shopping areas and a lively bar scene makes it an ideal base for exploring the area on foot. Visitors also appreciate the convenience of public transportation and the hotel's tranquil atmosphere despite its central location.
The rooms at Alojamientos Rooms Catamarán are generally clean and comfortable with modern bathrooms often highlighted as a positive feature. However, several guests note that the rooms are small and occasionally lack essential amenities such as fans, chairs or tables. The soundproofing within the hotel is another concern with some guests experiencing noise from both inside and outside the premises. Despite these issues, visitors frequently commend the comfortable beds and functional rooms, although there are recurrent complaints about outdated and noisy bed frames.
Cleanliness receives mixed reviews. While many guests find their rooms impeccably clean and appreciate the fresh smell and modern aesthetics, others report instances of inadequate cleaning, such as dusty surfaces, stained sheets and mold in showers. This disparity suggests inconsistent housekeeping standards.
The staff at Alojamientos Rooms Catamarán is often lauded for their friendliness and attentiveness, significantly enhancing the guest experience. The reception team, particularly a staff member named Richard, is noted for exceptional service and professionalism. However, some guests mention the limited English proficiency of the staff and the lack of availability after mid-afternoon as areas needing improvement.
WiFi service at the hotel is a point of contention with numerous guests reporting issues, especially on higher floors. While some found the connection satisfactory, others faced frequent disruptions and invalid passwords, highlighting inconsistency in WiFi reliability.
Parking emerges as a significant challenge for many guests. The limited availability of parking spaces and the need for paid public street parking often result in inconvenience with some guests having to walk considerable distances from their parked cars.
In summary, Alojamientos Rooms Catamarán is favored for its prime location and friendly staff, offering a comfortable, though not luxurious, stay. The hotel's small rooms, inconsistent cleanliness, occasional WiFi issues and parking challenges are offset by its strategic position and overall good value for money, making it a practical choice for short visits to Castro Urdiales. Show more
Read review summaries for all categories
Categories
Small Guest House
This guesthouse has cozy accommodations with a personal touch. Each room is thoughtfully decorated.
Guest House for Honeymoon
Guest House with Free Wi-Fi
Cheap Guest House
Room Types
Single Room with Private BathroomThis room features free WiFi, a TV and a private bathroom.
Twin Room with Private BathroomThis room features free WiFi and a TV. Each one has a private bathroom.
Double Room with Private BathroomThe double room offers a private entrance and a wardrobe, as well as a private bathroom featuring a shower. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
Triple Room with BathroomThe unit has 2 beds.
Two-Room ApartmentThe unit offers 4 beds.
Guest Reviews
7.0
Good
Location
Alojamientos Rooms Catamarán boasts an excellent location in Castro Urdiales, offering guests easy access to a variety of local attractions and amenities. Positioned close to the city center, the hotel is conveniently near the beach, the port and the old town, making it ideal for exploring the area on foot. Supermarkets, shops and a vibrant bar scene are all within easy reach, ensuring that essentials and leisure activities are just a short walk away.
Guests consistently praise the central location for its tranquility despite being close to bustling streets and popular spots. The proximity to the Camino del Norte trail also makes it a practical stop for pilgrims. Moreover, the convenience of public transportation and ease of navigating the city from the hotel are significant advantages.
Despite occasional mentions of parking challenges, the high ratings for cleanliness, comfort and friendly staff add to the positive experience. Overall, Alojamientos Rooms Catamarán provides a strategic and comfortable base for visitors looking to enjoy all that Castro Urdiales has to offer.
Rooms
Alojamientos Rooms Catamarán presents a mixed experience for guests with a range of reviews highlighting various aspects of the hotel's rooms. The general consensus points to clean and comfortable rooms, though the size is a frequent concern with numerous mentions of tiny or very small rooms. Despite some minor flaws, such as outdated or poorly designed furnishings and the occasional issues with cleanliness, many reviews appreciate the modern and clean bathrooms. The hotel's central location near the seafront is a definite plus, as well as the overall quality-price ratio.
However, the comfort level is affected by poor soundproofing, resulting in noise complaints from both inside and outside the hotel. Additionally, issues such as humidity, condensation and insufficient air conditioning in some rooms were noted. The room amenities are basic with some guests mentioning the lack of essential items like fans, chairs or tables.
Positive points include comfortable beds and functional rooms, while the clean and modern aesthetic in some areas of the hotel is appreciated. The absence of staff after mid-afternoon and limited privacy due to poor sound insulation might affect longer stays, but for a brief visit, the accommodation proves satisfactory for many guests.
Beds
The reviews for Alojamientos Rooms Catamarán reveal diverse experiences regarding the comfort and quality of the hotel beds. Overall, many guests appreciated the comfort, referring to the beds as very comfortable with some finding the mattresses delightful and super good. They noted that the bedding smelled good and was generally clean. However, numerous reviews highlighted issues with the beds' condition, describing them as old, squeaky and often too soft. There were consistent complaints about uncomfortable beds with many mentioning saggy and deformed mattresses. Several guests also found the beds too small or narrow, particularly for taller individuals.
Some reviewers pointed out problems with noise, as the beds often creaked and made sounds due to collapsed springs. There were also instances of unclean sheets with holes and occasional bloodstains, which significantly detracted from the comfort experience. The folding beds and sofa beds received criticism for being particularly uncomfortable with some guests noting that the addition of an extra bed made the rooms feel very cramped. Despite some positive notes on comfortable bedding and modern, cozy rooms, the recurring themes of discomfort due to old and worn-out beds, thin pillows and noisy frames were prevalent.
Cleanliness
Alojamientos Rooms Catamarán receives a mix of opinions on cleanliness from its guests, painting a varied picture. Many reviews highlight the rooms as clean, comfortable and modern with several guests specifically mentioning the fresh and pleasing smell. The bathrooms are often praised for being clean and newly renovated. Guests also note the spaciousness of the rooms at a good price, contributing to an overall positive impression of the property's cleanliness.
However, not all experiences are as positive. Multiple guests encountered issues such as hair in the shower, stained sheets, dusty surfaces and unclean floors. Some reviewers found the bathrooms to be poorly maintained with clogged showers and sticky furniture detracting from their stay. Dust under beds, mold in showers and other cleanliness lapses were also reported.
The consensus highlights a significant disparity between different guests' experiences, suggesting inconsistent cleaning standards at Alojamientos Rooms Catamarán. While many find their rooms impeccably clean and comfortable, others feel let down by the lack of thoroughness in housekeeping.
Staff
Visitors to 'Alojamientos Rooms Catamarán' consistently highlight the exceptional friendliness and attentiveness of the staff, creating a welcoming and warm atmosphere for guests. The reception team, particularly noted for their kindness and professional demeanor, ensures that check-ins and inquiries are handled efficiently and with great care. Richard, a standout staff member, is frequently praised for his exceptional service and personal attention to detail.
Despite the predominantly positive feedback, there are concerns about the limited English proficiency of the receptionists and the absence of staff after 3 pm, which can cause inconvenience for late arrivals or those requiring assistance outside standard hours. Some isolated incidents mention a lack of responsiveness, but these do not overshadow the generally positive interactions with the hotel staff.
Guests appreciate the great location and the cleanliness of the premises with charming cleaning staff contributing to a pleasant stay. The overall excellent treatment from the staff markedly enhances the guest experience, encouraging many to return for future visits.
Wi-Fi
Guests at Alojamientos Rooms Catamarán have shared mixed experiences regarding the hotel's WiFi service. While there are mentions of good WiFi, many guests reported issues with the connection. On the 5th floor, the WiFi consistently did not work or did not reach at all. Several reviews highlighted problems such as the WiFi not being operational, connections dropping and passwords being invalid. However, some guests appreciated that issues with the WiFi were promptly resolved when reported. Overall, while there are positive mentions, it is clear that WiFi reliability is inconsistent, particularly on the upper floors.
Parking
Travelers staying at Alojamientos Rooms Catamarán frequently highlight parking as a significant challenge. Guests noted that parking space availability is scarce and difficult to find, often requiring them to resort to public street parking a considerable distance from the hotel. The nearby parking zones are predominantly blue zones, which necessitate payment, further adding to the inconvenience as spots are hard to secure. Some reviewers mentioned the possibility of parking nearby or under the guesthouse through pre-arranged reservations or agreements, but generally, parking difficulties and complications were a common theme. Many guests reported being unable to find parking close by and having to walk up to 15 minutes from their parked cars.
No, Alojamientos Rooms Catamarán doesn't have any pool.
No, a spa isn't available at Alojamientos Rooms Catamarán.
No, Alojamientos Rooms Catamarán doesn't allow dogs.
No, parking facilities aren't available at Alojamientos Rooms Catamarán.
No, Alojamientos Rooms Catamarán doesn't have a gym.