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Etna Hills

Catania , 74 Via Passo Gravina (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsEtna Hills is a hotel that consistently earns praise for its strategic location, exceptional staff, and meticulous cleanliness. While not located directly in downtown Catania, it is conveniently close to public transport options, with the metro station just a short walk away. This makes it easy for guests to explore the city while enjoying the tranquility of a slightly removed, serene environment. The accessibility extends to guests with disabilities, with thoughtful features ensuring ease of movement throughout the property.

The hotel offers a simple yet pleasant breakfast experience centered on sweet Italian pastries, though guests note limited variety and room for improvement in offering savory options and regional specialties. The rooms are frequently described as spacious, modern, and well-maintained, with high marks given to their cleanliness and contemporary design. The bathrooms are particularly appreciated for their size and functionality, which contribute to the overall comfort of the accommodations.

Guests are warmly received by a dedicated staff known for their friendliness and attentiveness, often going above and beyond to ensure a positive experience. This hospitality is complemented by good parking options within a private area of the hotel, although navigating Catania's parking challenges can occasionally be problematic.

While the beds receive mixed reviews regarding comfort, the overall ambiance of Etna Hills is inviting and well-aligned with promotional representations, ensuring guest satisfaction. The hotel ultimately offers a pleasant blend of accessibility, tranquility, and welcoming service, making it a favored choice for both relaxation and exploration in the vibrant city of Catania.
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Categories

Guest House Taking Steps Towards Sustainability

Guest House with Parking

Accessible Guest House

Guest House with Gym

Small Guest House

3-Star Guest House

Room Types

Double Room In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. The spacious double room features air conditioning, a washing machine, a terrace with city views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Deluxe Double Room The spacious double room offers air conditioning, a washing machine, a terrace with city views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Standard Double Room The spacious double room offers air conditioning, a washing machine, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

About Etna Hills

License: 19087015B403254, IT087015B44ZBDXWXM

Guest Reviews

Location

Etna Hills boasts a location that strikes a balance between accessibility and urban exploration for its guests. While not directly in the city center, the hotel is strategically positioned close to the metro and well-served by public transport, making it easy to reach downtown Catania. The metro station is a mere two-minute walk away, adding to the convenience for travelers. Guests appreciate the ease of street parking, a notable advantage for those traveling by car. Though the hotel is situated in a neighborhood that can appear less than pristine, the surroundings offer a sense of oasis and tranquility amidst the city's hustle and bustle.

The location encourages exploration, whether through leisurely walks that take around 40 minutes to the city center or by taking advantage of nearby bus stops. Despite not being centrally located, the hotel’s position allows visitors to navigate the city without crossing long distances, adding to its strategic appeal. The combination of its slightly removed position and excellent connectivity provides a blend of relaxation and accessibility, making it a great choice for those looking to experience both the tranquility and the vibrancy of the city.

Breakfast

Etna Hills offers a breakfast experience that exemplifies a simple Italian start to the day. Guests noted that while the breakfast is straightforward, it provides freshly baked sweet pastries that many find delicious. For those who appreciate a lighter morning meal, this could be adequate. However, the breakfast primarily consists of sweet options, often reheated, and lacks variety, as there are no savory dishes or fruits available. Although priced separately, communication about billing happens at check-out, which can be a surprise for some guests. Quality and diversity seem to be areas ripe for improvement, with some guests suggesting the inclusion of regional specialties. There is an opportunity for a more comprehensive breakfast experience, especially given the charges, but for those seeking a typical Italian breakfast, the current offerings could suffice.

Rooms

Etna Hills offers a variety of rooms that cater to different preferences, with many guests noting the spaciousness and modern furnishings as highlights of their stay. It boasts well-equipped and beautifully maintained rooms, many of which are described as large, clean, and comfortable. The contemporary design and attention to detail in the interior decor make for a pleasant and inviting atmosphere. The bathrooms also receive positive remarks for their size and functionality, with large shower spaces being a favorite feature. Some rooms even feature a mezzanine, adding to the sense of space. Cleanliness is consistently applauded, with rooms always presented in pristine condition. While most guests found the beds comfortable, there were occasional reports of discomfort. Despite this, guests frequently express satisfaction with the overall ambiance and aesthetic appeal, leading to a generally positive experience at Etna Hills.

Beds

Etna Hills receives mixed feedback when it comes to the comfort of its beds. Many guests praise the beds for being comfortable and featuring good-quality bedding. Some visitors describe their sleep as wonderful, appreciating the restful nights provided by the accommodations. However, there are notable inconsistencies. Some guests complain about beds being too soft or too hard, with mattresses that don't meet expectations. Issues such as embarrassingly loud creaking and unexpectedly firm bedding have been highlighted. Additionally, incidents of damp bedding and unwanted odors in rooms are mentioned, suggesting room for improvement in some areas. Despite these issues, some guests find solace in the more spacious rooms provided, even when not initially booked for them. Overall, while there are strong positive remarks about bed comfort, potential guests should be aware of these varied experiences.

Cleanliness

Etna Hills consistently impresses with its impeccable cleanliness and well-maintained facilities. Guests frequently highlight the hotel's modern and elegant ambiance, which enhances the inviting atmosphere. The rooms are often described as clean and comfortable, with many visitors appreciating the well-furnished interiors and spacious bathrooms. The property's cleanliness extends beyond the rooms, encompassing the entire hotel, including the beautiful garden, completing the serene environment. Despite a few instances where room cleaning service was not as frequent as desired, the majority of reviews emphasize a high standard of cleanliness from the moment of arrival. Guests have noted the alignment between the photos and reality, reinforcing the integrity of the hotel's presentation. Beyond cleanliness, the hotel staff receives praise for their friendliness and welcoming nature, further contributing to a positive guest experience at this conveniently located property near the city center.

Staff

Etna Hills boasts an exceptional team that consistently receives praise for their friendliness and dedication. Guests frequently highlight the warm, welcoming nature of the staff, underscoring their courteous and kind approach to service. The team is described as extremely helpful, ready to assist with any request, and unfailingly responsive, ensuring a comfortable and stress-free stay. The attentiveness of the hotel staff stands out, with many visitors appreciating their availability and willingness to go above and beyond. Impeccable reception service and an intelligent, kind demeanor from team members contribute to a delightful guest experience. The owner’s involvement further enhances the sense of hospitality, creating an inviting environment where travelers feel valued and well cared for.

Parking

Etna Hills offers a mixed experience when it comes to parking, with both positive and challenging aspects noted by guests. Many appreciated the possibility of parking in a private area connected to the hotel, providing some reassurance and sense of security for their vehicles. Guests often found parking inside the facility beneficial, described as easy and convenient.

However, Catania's challenging parking situation permeates the experience at the hotel. Despite some availability of street parking right in front of the hotel, there are moments when finding a spot can be a struggle, especially with narrow spaces and the chance of being blocked by other vehicles. While some visitors managed to park in non-paid zones or within the hotel's yard, others found unclear situations regarding free parking options nearby.

Furthermore, the hotel charges an extra 10 euros per day for parking, which was not always highlighted upfront. Overall, guests indicate a good parking service, although the hotel's location away from the city center and reliance on paid parking lots nearby may affect the convenience and accessibility for travelers.

Accessible

Etna Hills provides a commendably accessible experience for guests with disabilities. The hotel offers good accessibility to the rooms with all facilities conveniently located on a single floor, which is particularly beneficial for those with walking difficulties. Its secure location is easily accessible by car and public transport, and it's close to both the city center and local amenities, making it a convenient choice for travelers. Guests find the well-insulated environment to be quiet and peaceful. The property features an iron ramp to facilitate access, though the disabled bathroom is noted to be functional with some limitations regarding the shower. Overall, Etna Hills takes significant steps toward accessibility, ensuring a comfortable stay for its guests.

No, Etna Hills doesn't have any pool.

No, a spa isn't available at Etna Hills.

No, Etna Hills doesn't allow dogs.

Yes, parking facilities are available at Etna Hills.

Yes, Etna Hills has a gym.

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