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Summary of reviewsHESSE HOTEL Celle generally leaves a positive impression among travelers, particularly for those seeking a tranquil retreat with convenient access to local attractions. Located on the outskirts of Celle, the hotel offers a serene environment with easy access to the city center and Hannover Messe, making it popular for guests eager to explore nearby sights. The ample parking facilities are appreciated, contributing to a stress-free arrival and departure experience.
Guests are often pleased with the breakfast and dinner offerings, noting the varied and well-organized buffet as a highlight, especially for a 3-star establishment. The breakfast experience is enhanced with flavorful options and the delightful terrace atmosphere. Dining services are praised for quick and friendly service, providing both convenience and quality. Despite occasional challenges with overcrowding and limited variety, the restaurant is generally recommended for its varied and tasty meals.
The hotel rooms receive commendation for their spaciousness and cleanliness, offering a comfortable stay with well-equipped facilities. Many guests note the quiet ambiance, particularly in courtyard-facing rooms, and appreciate the responsive service addressing special requests. While certain rooms show signs of aging, the overall conditions match the value offered, giving a pleasant experience.
Cleanliness throughout the hotel is generally of a high standard, supported by friendly and attentive staff, contributing to a welcoming atmosphere. While some areas may need improvement, the overall service quality remains solid, ensuring a comfortable stay.
The hotel staff consistently demonstrate professionalism and warmth, enhancing guests' experiences with their helpfulness and friendliness. While occasional lapses in service occur during busy periods, the hospitable environment largely prevails.
Wi-Fi services receive mixed reviews, with some guests experiencing inconsistency in coverage, particularly in the rooms. The complimentary Wi-Fi is appreciated, though limitations in availability and bandwidth are noted.
Parking facilities are convenient, despite a daily fee that some guests find unexpected. The availability of ample spaces is seen as beneficial, accommodating those who prefer a stroll to the city center.
The beds provide a generally comfortable experience, with some guests finding them particularly firm and supportive while others perceive fluctuations in firmness. The overall comfort aids in a restful stay, complementing the hotel's clean environment.
Overall, HESSE HOTEL Celle offers a pleasant accommodation experience with its combination of a serene location, varied culinary offerings, comfortable rooms, and attentive service, making it a suitable choice for travelers visiting the area. Show more
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Family Friendly Hotel
HESSE HOTEL Celle is a family-friendly hotel that offers a variety of services and activities suitable for families. It provides comfortable accommodations and is well-located for exploring Celle.
Dog Friendly Hotel
This hotel is listed as pet-friendly.
Hotel with Free Wi-Fi
Located in Celle, near Lüneburg, this hotel offers free Wi-Fi to its guests.
Hotel with Parking
This hotel includes parking among its amenities. It offers a straightforward and accessible stay for those driving to Celle.
Accessible Hotel
Hesse Hotel Celle has one designated wheelchair accessible room. The hotel also provides wheelchair access to its common and public areas.
3-Star Hotel
This hotel has a good review score. While specific amenities aren't detailed in the provided data, the rating suggests it excels in providing a reliable and comfortable experience.
Room Types
Guest Reviews
Location
Nestled on the outskirts of Celle, the HESSE HOTEL offers a tranquil retreat while providing easy accessibility to both the city center and the Hannover Messe. Despite being situated a bit outside the hustle and bustle, guests appreciate its quiet yet convenient location, making it a popular choice for travelers eager to explore the area. The hotel is within a manageable walking distance from Celle's old town and other attractions, such as the French garden and the castle, making it an ideal base for visitors who enjoy leisurely strolls or prefer public transportation, with a bus stop right at the hotel's doorstep.
With ample parking and spacious rooms, the hotel provides comfort without compromise. Guests particularly highlight the good parking facilities and the peaceful environment that ensures a restful night. The presence of many nearby amenities, combined with the practical location, makes it a well-suited option for those planning a city visit. Though some find it a bit farther from the central attractions, the overall accessibility and serene surroundings more than compensate for the minor distance, offering a balance between tranquility and proximity to Celle's vibrant heart.
Breakfast
The breakfast experience at HESSE HOTEL Celle appears to be quite varied, with many guests pleased with the offerings. Reviews frequently mention the breakfast as being very good, with several guests highlighting a plentiful and well-organized buffet. This extensive selection often exceeds expectations, especially for a 3-star hotel, with something available for everyone. Positive notes also mention flavorful morning options and a delightful atmosphere when dining outside on the terrace. Despite some instances of overcrowding and service issues, the overall sentiment indicates that the breakfast is a solid feature of the hotel, offering a good start to the day. Cleanliness and reasonable pricing are appreciated as well, forming a consistent backdrop to the generally satisfactory, sometimes exceptional, breakfast experience. However, certain critiques do emerge, including limited variety at times, issues with food quality, and the breakfast area's occasional struggle with managing larger crowds efficiently.
Dinner
Dining at the HESSE HOTEL Celle offers a mixed experience, with many guests enjoying the quality and taste of the dishes provided. The restaurant is predominantly focused on offering buffet-style meals, which, for some, felt like standard fair, while others praised the food as tasty and even excellent. Notably, both dinner and breakfast have received commendation for being super delicious and varied. Guests appreciate the convenience of dining in the hotel, which means there's no need to venture out in the evening. Service is highlighted as very quick and friendly, contributing positively to the dining experience. While some guests found elements like the limited menu or buffet option a bit underwhelming, many still recommend the restaurant for those staying at the hotel. Overall, the dining experience, paired with a very good restaurant reputation, suggests a satisfactory to high standard for many visitors.
Rooms
HESSE HOTEL Celle offers guests a comfortable stay with its spacious and clean rooms, which are a highlight for many visitors. Guests appreciate the overall cleanliness and tidy state of both the rooms and bathrooms, with particular praise for the spacious bathrooms and well-equipped facilities. Despite some rooms showing signs of wear and needing renovation, they are functionally furnished and adequately sized, making them suitable for a pleasant stay.
The hotel’s rooms range in size, with many being large and offering quiet atmospheres, especially those facing the courtyard. There are options for pet owners, as accommodations with dogs are seen as clean and cozy. Some guests had experiences with rooms that were too warm or faced issues with hard mattresses and mismatched bed sheets. Although some rooms and bathrooms exhibit outdated aspects, guests find the showers perfect and the overall conditions nice.
Despite certain signs of aging, including a surrounding area undergoing construction, visitors accept the room conditions as matching the price. There are some minor and special requests that get fulfilled, demonstrating a responsive service. While the reception staff occasionally seem overwhelmed, room assignments are handled efficiently. Overall, the rooms at HESSE HOTEL Celle provide a functional and pleasant stay, with modern touches and quiet settings for relaxation.
Beds
The guest reviews for the beds at HESSE HOTEL Celle reveal a mix of experiences. Many visitors found the beds to be comfortable, ensuring a pleasant night's sleep. Several guests appreciated the firmness of the beds, with some describing them as lovely, though a few found them a bit hard. There were positive mentions about the overall comfort provided by the beds and pillows, contributing to a restful stay. However, inconsistent feedback reflects that certain guests experienced discomfort due to fluctuating mattress firmness and pillow softness, which led to mixed opinions on sleeping quality. Additionally, some emphasized the importance of proper ventilation in the rooms as a potential improvement. Despite these varied nuances, the beds were generally considered satisfactory by a number of visitors, supplementing a clean and well-maintained hotel environment.
Cleanliness
HESSE HOTEL Celle offers a mixed experience for travelers prioritizing cleanliness during their stay. On the positive side, many guests frequently praised the hotel for its clean and fresh towels, perfectly clean rooms, and the overall very clean and neat environment. The staff also received accolades for their friendliness and helpfulness, contributing to a pleasant atmosphere. This hotel is noted for being clean and comfortable, suitable for short stays, and generally leaves a well-maintained impression.
However, some reviews pointed out areas in need of improvement, particularly concerning the cleanliness of specific rooms and bathrooms. Issues like visible dust, hairs on the bathroom floor, and the need for renovation in some areas have been mentioned. Despite these setbacks, several guests described the hotel as clean and fine, particularly appreciating the good parking facilities and a satisfying breakfast experience. Overall, while HESSE HOTEL Celle shows a solid standard of service in cleanliness, some aspects of room maintenance may require attention for more uniform guest satisfaction.
Staff
The guest reviews for HESSE HOTEL Celle paint a predominantly positive picture of the staff's performance, highlighting their dedication to providing excellent service. The words most frequently associated with the staff are friendly, helpful, and accommodating, with many guests noting the high standards in service quality, especially in terms of friendliness. Reception staff often receive praise for their eagerness to assist and solve problems, and the overall team is described as welcoming and attentive.
While most experiences reflect high levels of professionalism and competence, there are occasional mentions of being overwhelmed during busy times, such as at breakfast or reception, which might lead to delays or less efficient service. A few reviews note instances of unfriendly behavior from specific staff members, including a waiter, which detracted from their experience. However, these remarks are exceptions rather than the rule and do not overshadow the overall warm and hospitable environment created by the hotel team.
Overall, travelers can expect a welcoming atmosphere supported by a friendly and service-oriented staff committed to ensuring a pleasant stay.
Wi-Fi
Guests at HESSE HOTEL Celle have expressed mixed feelings about the Wi-Fi services. While some have praised the speed of the internet, others have found the coverage inconsistent, with the connection often stronger in the lobby than in the rooms. Many reviews mention challenges with no Wi-Fi in certain areas, especially on upper floors and specific rooms, and some guests noted that Wi-Fi access was restricted in terms of bandwidth and time. Despite these limitations, the Wi-Fi is complimentary, though availability may be limited to one device per room or capped at lower data usage. Overall, travelers who prioritize reliable internet access might encounter difficulties here.
Parking
The parking situation at HESSE HOTEL Celle largely meets guests' expectations with its ample and conveniently located spaces. Many reviewers appreciate the straightforward experience and availability of parking directly at the hotel, finding it a positive aspect of their stay. However, it's worth noting that parking incurs a fee of 5.50 euros per day, which some guests feel should be complimentary or consider an unexpected cost. Despite this, the pricing is generally seen as reasonable by others. The large parking lot offers sufficient spaces, ensuring guests don't face difficulties finding a spot. For those who enjoy a stroll, the hotel provides a convenient starting point for a pleasant walk to the center. Overall, while the fee is a point of contention for some, the hotel offers good parking facilities that serve guests' needs well.
No, HESSE HOTEL Celle doesn't have any pool.
No, a spa isn't available at HESSE HOTEL Celle.
Yes, HESSE HOTEL Celle welcomes dogs.
Yes, parking facilities are available at HESSE HOTEL Celle.