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Summary of reviewsFloreal Le Panoramique is highly regarded for its prime location, offering breathtaking views of the Tournai region, Escaut plain and the surrounding Belgian countryside. The hotel is perched on a hill, providing a serene and bucolic environment perfect for a peaceful retreat. Despite its quiet setting, the hotel is conveniently located near attractions such as Disneyland Paris, making it an ideal base for exploring the region.
Guests frequently praise the spacious, clean and comfortable rooms, many of which feature large beds, fridges and safes. The panoramic views from private terraces or balconies, coupled with modern amenities like walk-in showers and large bathrooms, contribute to a restful and enjoyable stay. Recent renovations have added a stylish touch to the accommodations, further enhancing the overall guest experience.
The breakfast at Floreal Le Panoramique consistently impresses with its extensive and hearty selection of fresh products and local specialties. Guests appreciate the delightful meals, particularly when enjoyed in the breakfast room with its panoramic view of the valley. Although some minor issues were noted, such as certain items running out quickly, the general consensus is that breakfast provides a rich and satisfying start to the day.
In the evenings, the on-site restaurant receives high praise for its excellent cuisine and friendly service. Guests enjoy a variety of tasty dishes, often highlighting the raw salmon carpaccio and the overall dining experience on the terrace, which offers stunning views. While some critiques of specific dishes or staff demeanor exist, the majority of diners are pleased with the food quality, reasonable pricing and good wine selection.
Cleanliness is a standout feature at this hotel with guests frequently noting the spotless condition of both rooms and common areas. The calm and serene environment, combined with the hotel’s stunning views, enhances the overall positive experience. Despite a few mentions of outdated furniture or less-than-perfect bathroom cleanliness, most visitors find the hotel well-maintained.
The staff at Floreal Le Panoramique are often commended for their friendliness and willingness to assist. The team’s accommodating nature and attentiveness create a welcoming atmosphere with special mentions of the receptionist's cheerful demeanor. Instances of less friendly interactions are rare, indicating a generally well-trained and dedicated staff focused on guest satisfaction.
For families, the hotel offers a variety of activities ensuring a fun-filled stay. Features like a playground, mini-golf and a toboggan run are particularly enjoyable for young guests, while family suites and connecting rooms provide comfortable and convenient accommodations. The hotel’s proximity to Tournai and ample parking space add to its appeal for family travelers.
Feedback on the beds is largely positive with guests frequently mentioning the comfort and spaciousness of the bedding. However, opinions on mattress firmness vary with some finding the mattresses too hard or too soft. Despite these differences in preferences, the overall impression is one of comfort and relaxation.
Lastly, while the hotel offers many strengths, its accessibility for guests with disabilities is less commendable. The presence of numerous stairs, climbs and cobblestone streets can pose significant challenges for those with mobility issues. Despite these drawbacks, the hotel’s superb setting and attentive service make it a highly recommended destination for travelers seeking a picturesque and relaxing getaway.
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