Rio Termal is highly praised for its prime location, offering close proximity to the hot springs and various entertainment options in the nearby downtown area. Guests appreciate the peaceful, natural surroundings which provide a tranquil retreat. The comfortable accommodations and excellent attention from the staff further enhance this experience, making it an ideal choice for travelers looking to enjoy multiple visits to the thermal baths and water parks.
The rooms at Rio Termal are generally well received for being spacious, comfortable and well-equipped with amenities such as air conditioning, TVs, fridges, microwaves and dishes. Guests often highlight the cleanliness and comfort of the accommodations, finding them to be a good value for money. Although there are some suggestions for improvement, such as better maintenance and more comprehensive kitchen facilities, the overall feedback is positive.
Cleanliness receives a mixed review with many praising the well-maintained rooms and pool. However, some guests noted issues including dirt under beds, mold in the bathrooms and occasional sightings of cockroaches. Despite these critiques, essential areas tend to maintain a good standard of hygiene.
The staff at Rio Termal are frequently lauded for their exceptional service. Visitors highlight the kindness and attentiveness of the team, especially mentioning the managers and owners for their friendly and accommodating nature. This personalized service greatly contributes to the welcoming and tranquil atmosphere of the hotel.
The pool area is a standout feature, consistently impressing guests with its immaculate condition, large size and inviting ambiance. Described with adjectives like beautiful, excellent and amazing, the pool and its surrounding park with trees and tables offer a pleasant environment for relaxation and recreation.
The hotel's beds are another major highlight, often described as super comfortable with excellent quality mattresses and bedding. Most guests report a very restful sleep, underscoring the beds as a key factor in their enjoyable stay.
In summary, Rio Termal offers a delightful combination of prime location, comfortable accommodations, excellent service and standout amenities like the pool and beds, contributing to a highly positive guest experience.
Apart Hotel El Remanso is highly recommended for its prime location, cleanliness and exceptional staff. Situated just a couple of blocks from the renowned thermal park, it allows easy access to popular attractions, restaurants, shops and the peaceful waterfront. Guests frequently commend the hotel for its tranquility and the convenience of having amenities and downtown within walking distance.
The rooms are generally praised for their spaciousness, cleanliness and tasteful decor, providing a cozy ambiance. Most accommodations come well-equipped with necessary amenities with the large bathrooms being a standout feature. While the hotel doesn't provide breakfast, the proximity to various eateries makes it easy for guests to find morning meals nearby.
One of the hotel's strongest points is its rigorous cleanliness, consistently described as impeccable by guests. The staff, including the dedicated team members like Agustin and the friendly owners Osvaldo and Norma, receive high marks for their professionalism and warm, attentive service.
However, there are areas with room for improvement. The hotel’s WiFi service receives mixed reviews due to connectivity issues and the limited parking options often fall short of guest expectations. Despite these minor drawbacks, the overall experience at Apart Hotel El Remanso is overwhelmingly positive, making it a favored choice for travelers seeking comfort and convenience.