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Summary of reviewsThe Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area by IHG is hailed for its superb location in North Charleston, offering guests ease of access to both the Charleston International Airport and downtown Charleston, as well as proximity to shopping, dining, and local attractions such as the North Charleston Arena and Convention Center. This convenience makes it a prime choice for both leisure and business travelers.
Guests consistently commend the quality and variety of the breakfast offerings, highlighting a diverse menu that includes fresh selections like eggs, turkey sausage, and their popular automatic pancake machine. Despite occasional requests for more variety, the attentive service and cleanliness of the breakfast area enhance the meal's enjoyment, contributing to its recognition as a key benefit of the stay.
The hotel's rooms are another standout feature, praised for their spaciousness, modern decor, and amenities, which include large TVs, blackout curtains, and effective climate control systems. Visitors find these rooms exceptionally clean and conducive to a restful stay, aided by the hotel's focus on cleanliness throughout the property. The king suites' unique living spaces and roomy bathroom areas receive special mentions.
An inviting indoor pool and hot tub attract families and individuals alike, receiving accolades for cleanliness and maintenance. These amenities, along with a notable saltwater pool, provide relaxing and enjoyable experiences, enhancing the appeal of the hotel.
The staff at the hotel are frequently praised for their friendly and attentive service. Guests highlight the welcoming atmosphere created by the team, with several staff members receiving special mentions for their exceptional dedication to guest comfort and assistance.
Families benefit from the hotel's strategic location and accommodating features, including a reliable shuttle service that allows easy access to local attractions. The hotel offers a practical and comfortable base for families visiting nearby military facilities or exploring Charleston with children, bolstered by a hearty breakfast and a family-friendly environment.
Business travelers appreciate the hotel's strategic positioning, spacious rooms, and dependable shuttle service, which facilitate efficient travel within the city. The hotel's modern design, established within the last three years, adds to its clean and appealing atmosphere, making it an excellent choice for those on work trips.
In summary, the Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area by IHG consistently delivers a pleasant and comfortable stay with its combination of strategic location, welcoming staff, quality breakfast, clean and modern facilities, and enjoyable amenities. Travelers find it a reliable and highly satisfying choice for both leisure and business visits to Charleston. Show more
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Categories
Hotel with Indoor Pool
This hotel features an indoor pool and a hot tub/spa tub, allowing guests to enjoy a swim and then relax in the soothing hot tub after a long day.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Standard RoomThis room features a flat-screen TV, work desk and ironing facilities.
Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
King SuiteThis suite includes a flat-screen TV, a microwave and a refrigerator.
Standard King RoomThis room features a flat-screen TV, work desk and ironing facilities.
Standard Room with Two Queen BedsThis room features a flat-screen TV, work desk and ironing facilities.
Standard King Room with Roll-In Shower - Communications AccessThis King room has a flat-screen TV, air conditioning and refrigerator.
Queen Room with Two Queen Beds - Hearing AccessibleThis twin room features a satellite TV and air conditioning.
King Suite with Communication Mobility Accessible TubThis suite has a seating area, refrigerator and microwave.
Suite - Mobility Access Roll in Shower/Non-SmokingThis suite features a refrigerator, flat-screen TV and seating area.
Guest Reviews
8.7
Very Good
Location
Nestled in a prime location in North Charleston, the Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area by IHG offers impressive convenience and easy accessibility. Guests appreciate the close proximity to Charleston International Airport, making travel seamless, while downtown Charleston, renowned for its historic charm, is just a short drive away. Surrounded by an array of dining options and shopping destinations, including Tanger Outlet and local restaurants, the hotel is ideal for both leisure and business travelers. The property itself is tranquil and clean, featuring an inviting indoor pool and hot tub. The nearby North Charleston Arena and Convention Center are within walking distance, adding to the hotel's appeal for event attendees. Located right off I-26, the hotel offers stress-free access to major roads, ensuring guests can effortlessly explore the vibrant and lively Charleston area. Friendly staff and well-maintained facilities further enhance the experience at this excellent spot for those looking to stay connected to the city's attractions while enjoying convenience and comfort.
Breakfast
The breakfast experience at Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area by IHG consistently receives praise for its quality and variety, impressing guests with its delicious selections. Many reviews highlight the diverse menu options available, including the intriguing automatic pancake machine and fresh options such as eggs, turkey sausage, bacon, and even nighttime waffles. Visitors appreciate that all items are quickly replenished, ensuring a well-stocked buffet for guests to enjoy at their leisure. The breakfast setup is noted for its cleanliness and organization, and the staff receives accolades for their attentive service, even under COVID precautions.
Guests commend the breakfast for being more than just the typical hotel fare. Hot meals are served daily, with dishes like biscuits and gravy, egg dishes, and a good variety of continental offerings complemented by tasty cinnamon buns and granola. Breakfast is available from 6 AM, providing ample time for travelers to start their day with a hearty meal. The breakfast bar, overseen by excellent staff, adds a personal touch to the experience. While some suggest that more variety would be welcome, the majority find the breakfast to be enjoyable and sufficient, making it a highlight of their stay at this friendly and accommodating hotel.
Rooms
At the Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area, guests consistently praise the hotel's rooms, which are a highlight of their stay. The rooms are generally described as very spacious and clean, offering a comfortable environment with well-equipped amenities. Guests appreciate the modern decor and furnishings that enhance their experience, with many mentioning the soft, comfortable beds and quality linens.
Impressive room features include large TVs, blackout curtains, and efficient heat/cooling systems that contribute to the comfort and tranquility of the stay. The quiet atmosphere in the rooms adds to the restful experience, making it an ideal choice for both vacations and business trips. Some reviews also point out the roomy bathroom areas, sparkling cleanliness, and unique living spaces, particularly in the king suites.
While the size of rooms varied in reviews, many guests found them surprisingly roomy, appreciating the spaciousness for relaxation and unwinding. This, combined with the consistently friendly and accommodating staff, creates a welcoming atmosphere throughout the hotel. The Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area provides a dependable, pleasant, and comfortable lodging experience.
Beds
At the Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area by IHG, guests are consistently impressed with the comfort provided by the beds and bedding. Descriptions of the beds highlight their exceptional comfort, with many guests noting how comfortable and cozy they feel. The beds and pillows, in particular, receive high praise for their quality, and the luxury linens add to the inviting atmosphere. Visitors appreciate the choice of pillow firmness, adding a touch of personalized comfort. Despite a few mentions of less comfortable options such as a firm king bed and the pull-out sofa, the overall consensus paints a picture of restful and rejuvenating sleep experiences, supported by clean and welcoming surroundings.
Cleanliness
When visiting the Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area by IHG, guests can expect an impeccable level of cleanliness throughout the hotel. Words like spotless, clean, and well-maintained consistently appear in reviews, highlighting the pristine condition of the rooms, bathrooms, and common areas. The hotel not only impresses with its cleanliness but also offers comfortable accommodations, with many guests appreciating the freshness and roomy feel of their spaces.
The property boasts modern, updated facilities that contribute to a pleasant and welcoming atmosphere. Visitors also praise the location's convenience, particularly its proximity to the airport, making it an excellent choice for travelers. The friendly and helpful staff enhance the guest experience, ensuring a smooth stay from check-in to departure. Guests frequently mention the cleanliness and maintenance of not just the rooms but also amenities such as the pool and jacuzzi.
Overall, the Holiday Inn Express & Suites Charleston delivers a highly satisfying hotel experience with its emphasis on cleanliness, comfort, and courteous service, leaving guests eager to return.
Staff
The reviews for the Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area by IHG paint a vivid picture of an exceptionally friendly and helpful staff. Guests consistently highlight the welcoming nature and attentiveness of the employees, from the front desk to the shuttle drivers. Many guests appreciated the quick and efficient service, whether it was related to check-in, information about the local area, or breakfast service. Notable mentions include specific staff members like Mr. Gigi, Tony the chauffeur, Darlene, Shameka, and Ree, who went above and beyond to ensure guests felt at home. The hotel staff consistently received praise for their politeness, helpfulness, and eagerness to assist with any needs or requests, making the overall experience pleasant and exceeding expectations. While one mention of rudeness was noted, the overwhelming sentiment suggests that guests felt welcome and supported throughout their stay, attributing much of their positive experience to the hotel's outstanding and personable staff.
Pool
The Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area by IHG is a well-regarded choice for travelers, particularly for those eager to take advantage of its aquatic amenities. The hotel features a beautiful indoor pool and hot tub that have been consistently praised for their cleanliness and appeal. Families with children find the pool and jacuzzi especially enjoyable, noting that the facilities are well-suited for both relaxation and fun. While some feedback mentioned occasional issues with cleanliness, the majority of guests describe the pool area as clean and well-maintained. The saltwater pool and exceptionally hot hot tub receive specific accolades for enhancing the overall experience. The hotel complements its inviting pool facilities with rooms that are comfortable and notably clean, underpinned by a staff known for their friendliness. Overall, the pool and hot tub serve as standout features among the amenities offered, providing guests with a pleasant and relaxing escape during their stay.
Family
Located conveniently near the airport, the Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area provides a seamless experience for families visiting the area. The hotel offers a shuttle service, ensuring easy access to local attractions and making it a practical choice for families on the go. The accommodating staff receive high praise for their friendliness and helpful nature, enhancing the overall experience. While the pool hours could be extended for late-night swims, the clean and comfortable environment makes up for it. Families visiting loved ones at nearby military institutions find it an ideal spot for sharing quality time together. With a breakfast buffet that starts the day off right and numerous local activities to explore, the hotel serves as a comfortable base for both relaxation and adventure with kids in Charleston.
3 Star
Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area by IHG is an ideal choice for travelers seeking comfort and convenience. Guests consistently highlight the hotel's good location, making it a practical spot for family visits to the nearby Air Force Base or attending local concerts. The hotel stands out for its modern and new design, being established within the last three years, which contributes to its very clean and appealing atmosphere.
One of the most applauded aspects of this hotel is the staff. Described as very friendly and helpful, the attentive team goes above and beyond to ensure a pleasant stay for guests. Many reviews speak highly of the front desk personnel, noting their exceptional service and dedication to making each visit enjoyable.
Guests appreciate the good breakfast offered, adding to the satisfaction of their overall stay. The consistent quality of service makes Holiday Inn Express a reliable choice for travelers, with many indicating they would gladly return. Overall, the hotel offers a great experience, fulfilling the expectations of those seeking a welcoming and efficient stay in Charleston.
Business
The Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area by IHG is highly regarded among business travelers for its strategic location, offering easy access to both the airport and downtown Charleston. Guests frequently highlight the efficient and reliable shuttle service, with special mentions of staff members like Angela who provide timely transport to meetings, the convention center, and the airport. The hotel's proximity to I-26 allows for quick transit to downtown, further enhancing its appeal to those on work trips. Visitors appreciate the spaciousness of the rooms and the friendly service from the front desk, noting the hotel as an affordable and comfortable option for business travel.
Indoor Pool
The indoor pool and hot tub at Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area seem to leave a favorable impression on guests. Many express enjoyment, highlighting the convenience and pleasure they derive from these amenities. Families particularly appreciate the indoor pool, noting that kids especially love the experience. Guests also find the combination of the indoor pool and hot tub beneficial, with one remarking on how the hot tub helped their body. The indoor pool area receives good feedback, contributing to guests' overall satisfaction with their stay, with some mentioning a desire to return partly because of these facilities.
Yes, Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area by IHG.
No, Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area by IHG.
Yes, Holiday Inn Express & Suites Charleston Arpt-Conv Ctr Area by IHG has a gym.