Indigo Inn

Charleston 32.78228900, -79.93137100 , 1 Maiden Lane (Show on Map)
8.7
Very Good


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Summary of reviewsIndigo Inn in Charleston garners positive reviews for its exceptional location, delightful amenities, and dedicated staff. Nestled in the heart of the city's historic district, the hotel provides easy access to key attractions, restaurants, and churches, making it an ideal choice for visitors wanting to explore the city's rich heritage. Guests appreciate comfortable lavish surroundings, including a charming courtyard, which adds a serene touch to their stay.

The complimentary breakfast is well-received, offering a pleasing selection that guests can enjoy in the beautiful courtyard. The hotel further enhances guest experiences with thoughtful amenities like afternoon wine and cheese and evening milk and cookies, creating a welcoming atmosphere. The spacious, immaculate rooms boast antique furnishings and wonderfully comfortable beds, contributing to the hotel's historical charm despite occasional remarks about their dated appearance.

Indigo Inn consistently receives praise for its cleanliness, with guests highlighting the meticulous upkeep of rooms and common areas. The staff stands out for their exceptional service; known for their friendliness and helpfulness, they elevate the guest experience with their dedicated and accommodating nature. The provision of onsite parking adds convenience, and for many, the modest fee is justified given its ease and accessibility. Although there are mixed opinions about the bed's firmness, the overall narrative highlights restful and cozy mattresses contributing to the comfort of the stay.

In summary, Indigo Inn offers a unique combination of historical allure, practical amenities, and excellent service, making it a favored choice for visitors seeking to fully immerse themselves in Charleston's charm.
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Guest Reviews
8.7
Very Good
Location
Indigo Inn boasts an exceptional location at the heart of Charleston's historic district, making it a prime spot for visitors eager to explore the city's rich heritage on foot. Guests are consistently impressed by its central position, allowing easy access to key attractions, churches, restaurants, and even the music hall. With onsite parking available, it offers a practical convenience often appreciated by those touring the area. The hotel's beautiful surroundings feature a lovely courtyard, adding to the charm of the stay. Aside from its prime location, visitors appreciate the friendly staff and thoughtful amenities, such as a snack hour and happy hour, which enhance their overall experience. Despite suggestions for updating furnishings and TVs, the location remains the key highlight, providing guests with a unique opportunity to immerse themselves fully in the historic atmosphere of Charleston.

Breakfast
Indigo Inn offers a delightful breakfast experience that is widely appreciated by its guests. Many reviews highlight the impressive selection available during the continental breakfast, including pastries, cereals, fruits, boiled eggs, and an assortment of breads and spreads. The availability of 24-hour complimentary coffee, tea, and water in the lobby adds an extra touch for convenience. The setting is enhanced by the option to enjoy breakfast in a charming courtyard, an experience that guests seem to cherish. Additionally, the afternoon wine and cheese, and evening milk and cookies create a cozy and welcoming atmosphere appreciated by guests.

While some reviews note that the breakfast area can become crowded and that the selection might feel limited or slightly misleading for those expecting a more traditional hot breakfast, the overall sentiment about the offerings is positive. The availability of complimentary breakfast and the delightful afternoon and evening snacks are considered a valuable addition to the stay at Indigo Inn, contributing to a pleasurable guest experience.

Rooms
Indigo Inn offers a nostalgic blend of home-like comfort and historic charm within the vibrant Historic District. Guests appreciate the spacious and immaculate rooms, which often come with beautiful antique furnishings and wonderfully comfortable mattresses and linens. Despite their slightly dated nature, the rooms contribute to the hotel's unique character, creating a cozy and welcoming ambiance.

While the bathroom facilities may be better suited for those of a petite frame, and some rooms can feel cramped or noisy, the overall comfort and size of the accommodations balance this out. The convenience of old-fashioned window box air-conditioners adds a charming touch to the setting.

The hotel’s central location provides easy access to the district's delightful homes and excellent nearby restaurants, enhancing the experience with a sense of exploration. Additionally, guests enjoy thoughtful amenities like a complimentary happy hour with wine and snacks. Friendly and helpful staff further augment the stay, ensuring guests feel at home in this historical haven.

Beds
The beds at Indigo Inn receive a mix of feedback from guests, with many highlighting the comfort and spaciousness of the mattresses. Several guests describe the beds as very comfortable and cozy, appreciating the good quality pillows provided. Unique antique queen cannonball beds are noted for their aesthetic appeal and exceptional comfort. However, some guests have mentioned a preference for slightly softer mattresses, and a few found the beds uncomfortable, with pillows having a noticeably high loft. Despite some varied experiences, the positive remarks about the beds and their comfort are a recurring theme in many reviews.

Cleanliness
Indigo Inn stands out for its exceptional cleanliness and welcoming atmosphere, providing guests with a charming and pleasant experience. Visitors frequently describe the rooms as clean, comfortable, and beautiful, complimenting the hotel's attention to detail in maintaining tidy accommodations. The common areas of the Inn are noted for being inviting and meticulously kept, contributing to an overall sense of order and care. Guests also appreciate the helpful and superb staff, particularly the receptionists and cleaning service, who enhance the stay with their dedication and friendliness. While there are occasional remarks suggesting room updates and addressing issues like carpet stains, the dominant narrative highlights a hotel that excels in maintaining a neat and comfortable environment, ideal for relaxing or exploring the historic area.

Staff
At Indigo Inn, guests are consistently impressed by the exceptional service provided by the hotel's staff. Known for their friendliness and helpfulness, the staff are celebrated for their kindness and accommodating nature. They go above and beyond to ensure each guest's stay is pleasant, with many reviews highlighting how the employees, from reception to cleaning services, excel in their roles. The team is described as service-oriented, displaying confidence and cordiality that contribute significantly to the positive guest experience. Overall, the staff at Indigo Inn are a standout feature of the hotel, consistently praised for their warm and welcoming approach.

Parking
Indigo Inn offers the convenience of on-site parking, which is a notable advantage for guests staying in Charleston. Reviews consistently highlight the ease and accessibility of the parking lot, describing it as great, very easy, and plentiful. The parking service is particularly appreciated for being conveniently located on the premises, making it a hassle-free experience for those traveling by car. While there is a fee associated with parking—ranging from $20 to $25 per day—many guests find the cost justified given the facility's convenience and the often limited parking options available in the Charleston area. While some consider the price slightly high, the overall satisfaction with the parking arrangement stands out as a positive aspect of staying at Indigo Inn.


No, Indigo Inn doesn't have any pool.

No, a spa isn't available at Indigo Inn.

No, Indigo Inn doesn't allow dogs.

Yes, parking facilities are available at Indigo Inn.

No, Indigo Inn doesn't have a gym.

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