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Summary of reviewsCountry Inn & Suites by Radisson, Charlotte University Place, NC, enjoys a prime location that is convenient for various activities and needs. The proximity to the University of North Carolina at Charlotte, efficient access to light rail and metro stops and nearby dining and shopping options add to its appeal. Guests appreciate the quiet, clean area and the free parking available, making travel seamless whether by car or public transportation.
The hotel’s breakfast receives mixed reviews. Many commend the variety and high quality of hot items like waffles, turkey sausage and fresh eggs. Friendly staff members further enhance the breakfast experience, although some guests found the options limited and less satisfying, especially during the pandemic when grab-and-go bags replaced the buffet.
Guestroom experiences are also varied with many highlighting the spaciousness and cleanliness. Comfortable beds, mini kitchens with useful amenities and bright environments are frequently praised. However, there are recurring issues with outdated facilities like air conditioners and shower systems, along with some rooms having musty odors or dated furnishings.
Cleanliness is generally well-regarded, thanks to the diligent housekeeping staff. Most rooms and public areas are described as spotless and well-maintained, but some guests noted issues such as stained carpets and outdated decor.
The staff consistently receive high marks for their friendliness and helpfulness. Especially commendable are employees like Danielle, Eric and Holly, who are noted for their outstanding assistance. Isolated incidents of less favorable interactions, particularly with night shift staff, are mentioned but are vastly outnumbered by positive experiences.
Free Wi-Fi is available, but while some guests find the connection strong, others experience significant reliability issues. The gym, equipped mainly with cardio machines, is clean but lacks variety, prompting the hotel to offer vouchers for a nearby gym during construction. The pool has mixed reviews with guests noting cleanliness issues, cold water and restricted operating hours. Despite being clean at times, it often falls short of expectations.
Parking is generally sufficient and appreciated for being free and safe, though some guests find the slots narrow and challenging to navigate late at night. The hotel is also recognized for its family-friendly environment, which is ideal for reunions and gatherings with staff accommodating family-specific needs.
Beds receive mixed feedback as well; many guests find them comfortable and clean, while others feel they are too soft or uneven and report issues with pillows.
Overall, Country Inn & Suites by Radisson, Charlotte University Place, NC provides a satisfactory stay with clean and comfortable rooms, making it a good value for the price. The hotel aligns well with a three-star expectation, offering decent budget-friendly accommodations despite showing signs of age and requiring some maintenance. Show more
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Categories
Family Friendly Hotel
This hotel offers free hot breakfast, an outdoor pool, and comfortable rooms. It is situated in the University Place area, providing easy access to family-friendly activities and dining.
Cheap Hotel
This hotel includes free hot breakfast and Wi-Fi. It's located close to the University area, making it a convenient and affordable choice.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Room Types
One-Bedroom King SuiteThis room features a flat-screen TV with cable channels. A refrigerator, coffee maker, and microwave are provided as well. Guests will enjoy the comfort of a furnished separate seating area with a sofa bed.
One-Bedroom King Suite - Disability AccessThis room features a flat-screen TV with cable channels. A refrigerator, coffee maker, and microwave are provided as well. Guests will enjoy the comfort of a furnished separate seating area with a sofa bed.
King RoomThis room features a microwave, refrigerator, and coffee-making facilities.
King Room - Disability AccessThis accessible room has a microwave, refrigerator, and coffee-making facilities.
King Room with Spa BathThis room features a flat-screen TV with cable channels. A refrigerator, coffee maker, and microwave are provided as well. An in-room spa bath is provided as well.
Queen Room with Two Queen Beds - Non-SmokingThe family room features a tea and coffee maker. The unit has 2 beds.
King Suite - Non-SmokingThe suite provides a tea and coffee maker. The unit offers 2 beds.
King Suite with Sofa Bed - Non SmokingThe well-fitted kitchen has a refrigerator, a microwave and a tea and coffee maker. The unit has 2 beds.
Quadruple Room with Two Queen Beds and Roll-In Shower - Disability Access/Non SmokingThis quadruple room offers a TV. The unit offers 2 beds.
Quadruple Room with Two Queen Beds - Disability Access/Non SmokingThis quadruple room offers a tea and coffee maker and a TV. The unit has 2 beds.
Guest Reviews
7.9
Good
Location
The 'Country Inn & Suites by Radisson, Charlotte University Place, NC' enjoys a prime location that caters to a variety of needs. The hotel is well-regarded for its proximity to the University of North Carolina at Charlotte, making it a convenient option for visitors to the campus. Guests commend the easy access to light rail and metro stops, facilitating quick trips into downtown Charlotte and other key areas.
The neighborhood offers a plethora of dining and shopping options, including Walmart and other convenience stores, pharmacies and restaurants. Visitors also appreciate the nearby PNC Music Pavilion and Fillmore, highlighting the hotel as an excellent choice for concertgoers. Additionally, being close to major highways helps ensure smooth travel whether arriving by car or public transportation.
The hotel is tucked away in a quiet, clean area, providing a peaceful atmosphere while still being central to numerous amenities. Free parking and good road access further add to the convenience. Overall, the strategic location of this hotel, combined with its cleanliness and friendly staff, makes it a favored option for many travelers.
Breakfast
The breakfast at Country Inn & Suites by Radisson, Charlotte University Place, NC has received mixed reviews from guests. Many guests found the breakfast to be very good with a variety of options and a clean, well-maintained setting. Several commented positively on the availability of hot items like waffles, turkey sausage and fresh eggs, appreciating the hearty and delicious start to their day. Specific mentions of the friendly and professional staff enhancing the breakfast experience were also frequent, illustrating a generally pleasant dining environment.
However, some guests expressed disappointment with the breakfast, noting limited options and the predominant use of disposable dishes. During the COVID-19 pandemic, the hotel offered grab-and-go breakfast bags, which some guests found unsatisfactory compared to a traditional buffet. Complaints included a lack of hot food items and the repetitive nature of the selection with some feeling it did not meet their expectations.
Overall, while many guests praised the breakfast, citing a good selection and fresh, hot food, others felt there was room for improvement, particularly concerning variety and the quality of pre-packaged options during the pandemic.
Rooms
Country Inn & Suites by Radisson, Charlotte University Place, NC, offers a mixed bag of room experiences for its guests. While many reviews highlight the spaciousness and cleanliness of the rooms with numerous mentions of large, comfortable and well-arranged spaces, there are recurring issues with outdated facilities and maintenance problems. The air conditioners and shower systems in particular are often noted as old and inefficient, affecting overall comfort.
Guests frequently praised the rooms for being spotless upon arrival and enjoyed amenities such as mini kitchens, which include a refrigerator, coffee machine and microwave. Despite this, some rooms had problematic odors, from musty smells to stale water, which detracted from the overall experience. The presence of dated and damaged furniture, including torn curtains and stained carpets, indicates a need for upgrades throughout the property.
Comfortable beds and bright, cozy environments were common compliments, although some rooms were considered small and issues such as broken TVs and leaky air conditioners were occasionally mentioned. While some bathrooms were noted for being clean, others required minor repairs and updates. The hotel seems to provide a good value for money with its spacious accommodations and adequate amenities, but it falls short in maintaining consistency and modern standards in some areas.
Beds
The beds at the Country Inn & Suites by Radisson, Charlotte University Place, NC, receive mixed feedback from guests. Many reviewers found the beds to be very comfortable, often highlighting the spacious accommodations and clean bedding. Descriptions like "soft and comfy," "extremely comfortable," and "comfortable beds and clean sheets and comforter" are frequently mentioned.
However, there are several mentions of the beds being too soft or uneven and some guests described them as hard or springy. Issues with pillows are also common with complaints about them being flat, small or uncomfortable. There were also isolated reports of dirty pillows and stained sheets.
Despite these mixed reviews, a significant number of guests still appreciated the overall comfort and cleanliness of the beds, noting that they slept well in them. The hotel seems to provide a generally comfortable sleeping experience, although there might be some room for improvement in the consistency of bed quality and upkeep.
Cleanliness
Country Inn & Suites by Radisson, Charlotte University Place, NC, has received mixed reviews concerning its cleanliness. However, the majority of guests appreciated the hotel's clean and comfortable rooms. Many reviewers consistently praised the cleanliness, noting that rooms were spotless, spacious and often smelled fresh and clean. The lobby and other public spaces generally matched this standard, often described as tidy and well-maintained.
The housekeeping staff received frequent accolades for their thorough cleaning and exceptional service with some guests noting that cleanliness was evident upon entry. Linens and bedding were typically fresh and the facilities overall left a positive impression on many visitors.
On the flip side, several reviews mentioned issues such as stained and dirty carpets, musty smells in some rooms and the presence of unpleasant odors in the hallways and elevators. Additionally, the hotel’s dated appearance was noted by a few guests, who felt that the property could benefit from some updates. Despite these drawbacks, many guests agreed that the hotel managed to maintain a good level of cleanliness and comfort during their stay.
In summary, while there are areas for improvement, the hotel largely lives up to expectations for cleanliness and provides a comfortable stay for its guests.
Staff
The staff at Country Inn & Suites by Radisson, Charlotte University Place, NC, receive considerable praise for their friendliness and helpfulness. Numerous reviews highlight the exceptional service provided by both the day shift and front desk staff with mentions of specific employees like Danielle, Eric and Holly standing out for their outstanding assistance. Guests frequently describe the staff as polite, professional, welcoming and accommodating.
The overall sentiment towards the hospitality team is remarkably positive, noting that many staff members go out of their way to meet customer needs. The supportiveness and efficiency of the staff are consistently acknowledged, contributing to an atmosphere of warmth and courtesy. Additionally, the willingness of the staff to be flexible and address issues promptly has been particularly appreciated by visitors.
A few isolated incidents of less favorable interactions are mentioned, particularly in reference to the night shift staff, but these are overshadowed by the overwhelming number of positive experiences and commendations. Staff members in varied roles, from the front desk to the breakfast area, are recognized for their attentiveness and exceptional service, making the overall guest experience at the hotel a pleasant and welcoming one.
Wi-Fi
Guests of the Country Inn & Suites by Radisson, Charlotte University Place, NC have had mixed experiences with the hotel's Wi-Fi. Positive feedback highlights the availability of free Wi-Fi and mentions that the connection was strong and stable at times, ensuring a reliable browsing experience for some. Despite these favorable aspects, many guests encountered issues, such as the internet not working at all, frequent interruptions, weak signals and connectivity only being restored the next morning in some cases. This inconsistency suggests that while the Wi-Fi service can be excellent, it also suffers from significant reliability problems. On a brighter note, the hotel staff earned praise for their friendliness and helpfulness, consistently providing pleasant interactions whether at the front desk or over the phone.
Gym
The gym at Country Inn & Suites by Radisson, Charlotte University Place, NC, has received mixed feedback from guests. While some appreciated that the facility was clean and noted that gym usage was included, others found the selection of equipment lacking. Mainly equipped with a few cardio machines, the gym fell short of expectations for those seeking a more complete workout, especially with the absence of weights. There were also remarks about the condition of some equipment being either broken or not up to standard. However, during periods of construction, the hotel provided vouchers for a nearby gym, which was seen as a helpful alternative for guests looking to maintain their fitness routines.
Pool
At the Country Inn & Suites by Radisson, Charlotte University Place, the pool experience appears to be underwhelming for many guests. The outdoor pool is often described as too cold with some patrons mentioning it had a foamy or oily film on the water surface. Cleanliness of the pool received mixed feedback; while some found it clean, others reported it being nasty or not appealing. The pool area itself seems to be dimly lit and has a slippery floor. Additionally, the pool’s operating hours are restrictive, closing as early as 7 pm and several guests found it small and crowded when open. Issues with the pool being closed or not working as expected were also common, which caused inconvenience. Despite these drawbacks, a few reviews noted that the pool was mostly clean and open during their stay.
Parking
The parking situation at the Country Inn & Suites by Radisson, Charlotte University Place, NC garners an array of feedback, mostly leaning towards the positive. Guests appreciate the ease of finding parking, describing it as good, ample and accessible. The availability of free parking is frequently mentioned, which adds to the convenience for those traveling by car. The parking lot itself is praised for its cleanliness and accessibility and there is the added assurance of safety. However, some visitors express concerns about the narrowness of the parking slots and finding a spot late at night, which can be challenging. Additionally, there are occasional remarks about the parking lot being small and security feeling questionable in specific areas. Despite these minor drawbacks, the overall sentiment suggests that the parking experience is generally positive and accommodating for the majority of guests.
Family
Country Inn & Suites by Radisson, Charlotte University Place, NC, is highly praised for its family-friendly environment, making it an excellent choice for those traveling with kids. Families have found the hotel to be a great place for gatherings and reunions, providing a welcoming atmosphere that is comfortable and accommodating for all ages. The positive mentions of attentive staff underscore their commitment to meeting family-specific needs, ensuring a pleasant stay for everyone. Guests traveling for events like mudrun2023 appreciated the family-oriented vibe, further highlighting the suitability of the hotel for out-of-town visits. Overall, this hotel emerges as a recommended spot for families looking for a good base in Charlotte.
3 Star
Country Inn & Suites by Radisson in Charlotte University Place, NC, offers a satisfactory stay if guests are managing their expectations around a three-star experience. The hotel provides clean and comfortable rooms and is generally considered good value for the price. Despite showing signs of age and requiring some maintenance, it remains a decent option for travelers looking for budget-friendly, chain-type accommodations. While it may exhibit some wear and tear, it still blurs the line between a three and four-star experience, making it a solid choice for those seeking a reasonably priced and pleasant stay.
Yes, Country Inn & Suites by Radisson, Charlotte University Place, NC has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Country Inn & Suites by Radisson, Charlotte University Place, NC.
No, Country Inn & Suites by Radisson, Charlotte University Place, NC doesn't allow dogs.
Yes, parking facilities are available at Country Inn & Suites by Radisson, Charlotte University Place, NC.
Yes, Country Inn & Suites by Radisson, Charlotte University Place, NC has a gym.