Holiday Inn Express Arrowood by IHG

Charlotte 35.13542600, -80.90228800 , 805 West Arrowood Road (Show on Map)
8.6
Very Good


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Summary of reviewsHoliday Inn Express Arrowood by IHG in Charlotte receives commendable reviews, predominantly highlighting its strengths across various categories. Guests frequently praise the prime location, which offers seamless connectivity to key attractions and amenities in the Charlotte area. Positioned conveniently near major highways, the hotel provides easy access to Carowinds amusement park, the Bank of America Stadium, and Charlotte Douglas International Airport, making it a preferred choice for diverse travel plans. The surrounding neighborhood is described as safe and well-developed, further enhancing its appeal for both business and leisure travelers.

The complimentary breakfast is a standout feature, with guests appreciating the delicious and varied options, including omelettes, bacon, sausage, and a delightful pancake machine. The staff ensures the breakfast area remains tidy and inviting, contributing significantly to guests' comfort during their stay. Reviews consistently praise the rooms at Holiday Inn Express Arrowood for their cleanliness and spaciousness. Guests appreciate the modern design and thoughtful room layouts that offer comfortable bedding and quiet surroundings. The cleanliness extends throughout the hotel, including public areas and bathrooms, creating a fresh and welcoming environment.

A consistent theme among positive reviews is the exceptional service provided by the hotel's staff, particularly the friendliness and professionalism of the front desk and housekeeping teams. Guests experience a warm and efficient check-in and check-out process, with staff often going above and beyond to ensure a pleasant stay. Although the gym and pool facilities have some limitations, such as a small size and occasional maintenance challenges, families traveling with children enjoy the indoor pool's warm water.

Holiday Inn Express Arrowood is regarded as a top choice for families, offering spacious accommodations and family-friendly amenities like a welcoming pool and complimentary breakfast. Comfortable beds further add to the restful experience, with numerous mentions of their exceptional comfort and quality linens. Overall, the hotel is highly recommended for travelers seeking a clean, comfortable, and welcoming environment, with attentive staff and convenient location enhancing the overall experience.
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Categories
Hotel with Indoor Pool
Holiday Inn Express hotels often feature an indoor pool, providing a convenient recreational option for travelers.

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

  Indoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym
Size of the gym: 35 m2 (380 ft2)
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Resistance bands - Balance trainers - etc.
Cost for using the gym: Free for guests
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Room Types
Standard King Room This room features free WiFi access, bed linens, a work desk, and a satellite TV. Please note an incidental fee of USD 20 will be required at the time of check in.

Standard Queen Room with Two Queen Beds This room features free WiFi access, bed linens, a work desk, and a satellite TV.

King Suite with Sofa Bed This open-concept suite features a sofa bed, free WiFi access, and bed linens. A microwave and small refrigerator are provided.

Standard Room This room features free WiFi access, bed linens, a satellite TV, and a work desk.

Suite with Two Beds - Non-Smoking This open-concept suite features a sofa bed, free WiFi access, and bed linens. A microwave and small refrigerator are provided.

Queen Room with Two Queen Beds Hearing Accessible with Roll-In Shower - Non-Smoking This accessible room features free WiFi, bed linens, a work desk, and a satellite TV.

Guest Reviews
8.6
Very Good
Location
Holiday Inn Express Arrowood by IHG is frequently noted for its prime location, offering guests easy access to a variety of attractions and amenities in the Charlotte area. Situated conveniently off major highways I-77 and I-485, the hotel provides effortless connectivity to surrounding areas, making it an ideal choice for travelers with varied itineraries. Guests highlight its proximity to popular destinations such as Carowinds amusement park, the Bank of America Stadium, the Billy Graham Library, and the city center of Charlotte, ensuring a wealth of activities within a short drive. The surrounding neighborhood is described as safe and nicely developed, with an abundance of restaurants and shopping options nearby, enhancing the convenience for those staying for both business and leisure. The hotel's location also proves convenient for those traveling through Charlotte Douglas International Airport, adding to its appeal for those on the go. While some reviews mention initial skepticism about its position at a dead end, the overall consensus praises the clean and modern facilities, friendly staff, and easy accessibility, making it a favored spot for varied travel purposes.

Breakfast
The breakfast experience at Holiday Inn Express Arrowood by IHG receives high praise from guests. Many reviewers describe the breakfast as delicious, fresh, and varied, highlighting aspects like hot and plentiful buffet options that cater to different tastes. The standout features include a diverse selection of items, such as omelettes, bacon, sausage, and a delightful pancake machine, which guests particularly appreciated. The breakfast is well-tended by staff, ensuring that it remains tidy and inviting. Positive mentions emphasize the breakfast service's efficiency and the ability to please all members of a family, including children.

While most reviews are glowing, a few guests point out minor issues, such as preferences for certain items like regular bacon or sausage over turkey variations. Some suggest a desire for a more extensive selection, but these comments are rare compared to the overwhelming positive feedback. Overall, guests seem very pleased with the complimentary breakfast offerings, noting it as one of the best they have encountered in hotels, with multiple reviews mentioning its excellence in comparison to other accommodations. The breakfast service contributes significantly to guests' comfort and satisfaction during their stay, making it a highlight worth mentioning for prospective visitors.

Rooms
Traveling to the Holiday Inn Express Arrowood by IHG offers a delightful experience, particularly when it comes to the accommodation. Guests consistently emphasize the cleanliness and spaciousness of the rooms, reflecting the brand's commitment to maintaining a high standard. Many reviews highlight rooms that are clean, comfortable, and well laid out with modern touches, making them appealing to a wide range of travelers.

Spaciousness is a theme that recurs in guest feedback, with many rooms being described as large, allowing for easy movement and additional areas such as sitting and desk spaces. This accommodation is particularly beneficial for guests requiring accessibility, such as those using wheelchairs. Comfortable bedding adds to the restful experience, with numerous mentions of the rooms being quiet despite neighboring guests.

The design and layout of the rooms receive positive remarks for their modern appeal and thoughtful setup. Guests find the rooms not only practical but also inviting, contributing to a pleasant stay. The cleanliness extends to all areas of the room, including bathrooms, creating a sanitary and fresh environment.

Beyond individual room characteristics, guests appreciate the overall upkeep of the hotel, noting that both rooms and common areas are consistently well-maintained. The hotel's location is also praised, offering a serene environment while providing easy access to nearby amenities.

Ultimately, the Holiday Inn Express Arrowood by IHG stands out as a reliable choice for travelers looking for spacious, clean, and comfortable accommodations, with excellent room layouts that cater to various needs.

Beds
The Holiday Inn Express Arrowood by IHG receives high praise from guests for its exceptionally comfortable beds. Reviewers consistently mention the beds as being among the most comfortable they have experienced in a hotel setting, often using terms like super comfy and amazing to describe their sleep quality. The king-sized beds are particularly appreciated, though one review notes the bed height as slightly elevated. Guests frequently comment on the softness and comfort of the mattresses, adding that the pillows complement the experience with their nice and soft texture. Linens are also noted for contributing to the overall comfort. Additionally, clean facilities contribute to a positive hotel impression. While the general consensus highlights the remarkable comfort of the beds, it's worth noting that the experience with sofa beds was uneven for some guests. Nevertheless, the favorable remarks about the beds, pillows, and cleanliness suggest that the hotel provides a restful and inviting environment for travelers seeking a comfortable stay.

Cleanliness
Holiday Inn Express Arrowood by IHG consistently impresses with its high standards of cleanliness. Guests frequently praise the hotel for its immaculate rooms and well-maintained facilities. The hotel not only boasts super clean accommodations but also modern and comfortable rooms, often noted for being recently updated. Visitors appreciate the quiet atmosphere, providing a restful and undisturbed stay, with easy access from the expressway being a bonus.

The hotel property is described as clean and cozy, with a noticeable effort put into maintaining cleanliness across all public areas. Guests repeatedly highlight the comfort of the beds and the pleasant scent in the lobby and throughout the hotel. The staff is often mentioned as friendly and helpful, contributing to an overall positive experience.

Despite undergoing renovations, the hotel's atmosphere remains unaffected, and the high level of cleanliness never falters. The complimentary breakfast receives compliments for both its quality and cleanliness, adding to the appeal of this well-organized property. With a great location close to dining options and a conscientious approach to maintenance, the hotel provides great value for travelers seeking a pristine and welcoming place to stay.

Staff
Travelers consistently highlight the outstanding service at Holiday Inn Express Arrowood by IHG, primarily praising the hotel's staff for their exceptional friendliness and professionalism. Guests frequently interacted with a team that was not only polite but also eager to assist with inquiries or issues, embodying a hospitable atmosphere. The front desk staff, led by excellent individuals like Gloria and Shawn, were particularly noted for their warm and efficient check-in and check-out experiences. The front desk, along with housekeeping, provided a pleasant welcome, ensuring rooms were well-maintained and comfortable for a quick stay.

Many guests left their stays impressed with the courteous attention from the entire hotel team, who often went above and beyond, such as promptly notifying guests of misplaced items and accommodating early check-in requests. The emphasis on personalized and attentive service shines through these reviews, underscoring a commitment to ensuring every need is met. This level of service has been described as one of the friendliest and most helpful experiences encountered by many, making a simple stay memorable with genuine care and superb customer service.

Gym
The gym at the Holiday Inn Express Arrowood by IHG appears to offer a generally satisfactory experience, especially for guests seeking basic workout facilities. It is described as a small space, housing only one treadmill, yet it remains popular with younger guests who seem to enjoy its offerings. Despite some limitations, such as being the only room in the hotel without air conditioning, the gym is available for those who wish to maintain their fitness routines during their stay. Additionally, its convenient location appears to be a favorable attribute for guests looking to incorporate a quick workout into their schedules. However, the hotel seems to face some challenges with staffing and maintenance related to the gym and pool facilities, which could potentially impact the experience for visitors.

Pool
The pool at Holiday Inn Express Arrowood by IHG receives a mixed bag of reviews from guests, with several positive notes. For families traveling with children, the indoor pool proves to be a delight, offering a great space for little ones to splash around. Its warmth is a particular highlight, ensuring a comfortable swim for many. Some guests specifically mention that the pool is great for children, making it an appealing feature for families.

However, the experience can vary slightly. There are comments about the pool area feeling small and sometimes overcrowded. While many guests appreciate the cleanliness and warm temperature of the water, others note a strong smell of chlorine and inadequate ventilation that detracts from the overall experience. Additionally, some reviews mention times when the water was too cold for comfort or the pool was temporarily closed.

Despite these fluctuations, guests generally seem pleased with the pool as part of their stay, enjoying proximity to the gym and the hotel’s breakfast offerings. Overall, while there are areas that could be improved, such as ventilation and consistent heating, the indoor pool remains a notable feature that adds to the family-friendly appeal of the hotel.

Family
The Holiday Inn Express Arrowood by IHG in Charlotte is a top choice for families traveling with kids. Guests frequently praise the spacious accommodations, noting that rooms comfortably host large family groups with options like two queen beds and a sofa bed, easily fitting families of five or even seven. The warm and inviting pool is a highlight, providing ample fun for children after a day of travel.

Families are greeted warmly by the professional and kind staff, many of whom find the overall experience satisfying and safe. A key feature is the breakfast buffet, a convenient option for children and parents alike to start their day. While some guests desire a greater variety in breakfast offerings, the presence of a guest laundry room and treats like cookies and popcorn in the lobby enhance the stay.

With a consistent track record of positive stays, this hotel is frequently mentioned as a go-to option for family vacations, stopovers on road trips between Ohio and Disney World, and for groups visiting the nearby Operation Christmas Child Processing Center. The presence of two TVs in rooms is considered a bonus for families seeking entertainment options. Overall, the hotel comes highly recommend for those requiring comfort, space, and family-friendly amenities during their travels.


Yes, Holiday Inn Express Arrowood by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Holiday Inn Express Arrowood by IHG.

No, Holiday Inn Express Arrowood by IHG doesn't allow dogs.

No, parking facilities aren't available at Holiday Inn Express Arrowood by IHG.

Yes, Holiday Inn Express Arrowood by IHG has a gym. For more information, read the answers to the Gym questionnaire

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