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Summary of reviewsSpringHill Suites by Marriott Charlotte Ballantyne receives widespread acclaim for its strategic location, modern accommodations, and outstanding service, providing guests with a delightful stay. Situated in the upscale Ballantyne area, the hotel's proximity to major interstates, dining, and shopping venues offers both convenience and tranquility, making it ideal for both family vacations and business trips.
Guests consistently praise the hotel’s breakfast offerings for their variety and quality, featuring fresh, healthy options alongside hearty, hot dishes. The spacious breakfast area and friendly staff contribute to a pleasant morning routine. The suites impress with their modern design, spaciousness, and thoughtful layout, including split bathrooms and pull-out sofas, which are particularly appreciated by families. Comfort is a priority, and guests frequently commend the exceptionally comfortable beds and the clean, well-maintained rooms.
Cleanliness and modern appeal are hallmarks of the accommodation, extending from the suites to shared spaces, enhancing the hotel’s welcoming atmosphere. The staff, led by exemplary management, are notably friendly and efficient, assisting guests promptly and enhancing their experience with genuine warmth.
Facilities such as the gym offer ample space and well-maintained equipment, while the indoor pool provides a refreshing, clean escape popular among families. The hotel not only caters to families with spacious room configurations and special provisions but also stands out for its accommodating environment.
Overall, SpringHill Suites by Marriott Charlotte Ballantyne is a favored choice for travelers seeking comfort, convenience, and quality service, presenting a top-tier experience that leaves guests eager to return. Show more
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Hotel with EV Charging Stations
The hotel provides four EV chargers, consisting of two Tesla High Power Wall Connectors (80A) and two Clipper Creek J1772 (32A) units. These stations are available for hotel patrons and offer high-speed charging capabilities.
Hotel with Indoor Pool
SpringHill Suites properties are known for offering amenities such as indoor pools for their guests.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Gym
3-Star Hotel
Room Types
Queen Studio with Sofa BedStudio features a microwave, a small refrigerator and a seating area with a sofa bed.
King Studio with Sofa BedStudio features a microwave, a small refrigerator and a seating area with a sofa bed.
1 Bedroom Suite, 1 King, Sofa beds: 2The spacious suite has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. This suite features a carpeted floor, heating and a TV with cable channels.
Queen Studio with Sofa Bed and Adapted Tub - Mobility and Hearing AccessibleFeaturing free toiletries, this studio includes a private bathroom with a bath or a shower and a hairdryer. This wheelchair accessible studio has air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 3 beds.
Guest Reviews
8.6
Very Good
Location
SpringHill Suites by Marriott Charlotte Ballantyne has garnered considerable praise for its excellent location, providing a convenient and pleasant stay for guests. Nestled in the upscale Ballantyne area, the hotel is surrounded by a rich selection of dining and shopping options, ensuring easy access to various restaurants and shops. Its proximity to major interstates, including I-485, makes it a strategic hub for travelers, offering seamless connections to the rest of Charlotte. The location also strikes a balance between convenience and tranquility, with many guests appreciating the quiet surroundings. Visitors find it ideal for both family stays and business trips, given its central position between local sporting venues and the airport. The hotel's setting is further enhanced by nearby shopping plazas and a myriad of culinary delights, making it a favored choice for guests seeking both convenience and comfort during their stay in Charlotte.
Breakfast
The breakfast offerings at SpringHill Suites by Marriott Charlotte Ballantyne have garnered a range of feedback from guests, with a majority leaning towards positive impressions. Many praised the breakfast as being one of the best, highlighting the excellent, generous, and delicious options available. The spread features a decent variety and is described as fresh, with many guests appreciating the wide selection, including healthy choices like granola, oatmeal, fruit, yogurt, and hot items such as eggs, sausage, and bacon. The breakfast buffet is noted for being ample and varied, providing a satisfying start to the day for many visitors.
Guests also appreciated the complimentary nature of the breakfast and the convenience it offered, including its proximity to job meetings. The breakfast area was complimented for being spacious and adequately sized to accommodate guests, making for an enjoyable dining experience. Despite some comments about the need for more fruit, grits, and bacon, and occasional reports of cold food, the overall consensus suggests a satisfying breakfast experience, further enhanced by the friendly and commendable staff service.
Rooms
SpringHill Suites by Marriott Charlotte Ballantyne offers an exceptional experience for guests seeking comfort and space. The suites are particularly praised for their well-thought-out layouts, with many guests appreciating the uncrowded feel and the modern, stylish design. Vaulted ceilings in certain rooms add a luxurious touch, and the rooms are consistently described as very clean and updated.
A recurring theme is the spaciousness of the rooms, with several families noting that the accommodations comfortably fit their entire party, complete with a pull-out sofa and separate sleeping and living areas. The split bathroom setup, with distinct toilet and shower facilities, is another standout feature that guests find convenient.
The hotel makes a positive impression with its comfortable beds, ensuring a restful stay. Many guests highlight the rooms' tranquility and the high-quality furnishings, as well as the pleasant separation between sleeping and lounging areas. The blend of modern amenities and thoughtful room design makes it a reliable choice for those traveling solo or with family.
Overall, the consistent cleanliness, spaciousness, and comfort of the rooms, along with the modern aesthetic and practical layout, leave guests satisfied during their stay at this conveniently located hotel.
Beds
At SpringHill Suites by Marriott Charlotte Ballantyne, guests consistently applaud the exceptional comfort of the beds. Many remarks highlight the beds as being very comfortable, with some describing them as incredibly soft, making for a restful experience unlike many other hotels. A subset of reviews emphasizes the beds' superior comfort, even ranking them as possibly the best they have ever experienced. Additionally, the cleanliness of the beds is often noted, contributing to a pleasant stay. While a couple of critiques mention a preference for firmer mattresses, the overwhelming consensus is that the beds provide excellent comfort, with several reviews specifically mentioning the soft, king-sized, and queen-sized beds. Guests also appreciate the practicality of the split bathroom design, which enhances the convenience of their stay. The general experience of bedding at this hotel is positive, with numerous guests expressing contentment with the set-up and the overall ambiance of comfort during their visit.
Cleanliness
SpringHill Suites by Marriott Charlotte Ballantyne consistently impresses guests with its exceptional cleanliness and modern appeal. Feedback from travelers underscores the spotless condition of the rooms, pool, and shared spaces, contributing to a welcoming and comfortable atmosphere. Guests are particularly appreciative of the meticulous upkeep throughout the hotel, including the immaculate bathrooms and spacious, modern rooms. The hotel’s decor, featuring a refreshing color scheme of oranges and greens, alongside sleek, contemporary furnishings, enhances the clean and relaxing ambiance. Visitors note that the property appears newly refurbished, adding to its modern and attractive appearance. The staff is frequently mentioned for their friendliness and professionalism, ensuring additional requests are promptly handled, which complements the clean and pleasant environment. Overall, the hotel provides a clean, well-maintained, and comfortable stay, making it stand out as one of the best accommodations in terms of cleanliness and service quality.
Staff
Visitors to SpringHill Suites by Marriott Charlotte Ballantyne consistently commend the hotel's staff for their exceptional friendliness and professionalism. Led by an outstanding manager, Ramona, the team is described as incredibly nice, respectful, and efficient, making guests feel welcomed and valued. Numerous reviews highlight the excellent customer service experience, with staff members consistently demonstrating a high level of politeness, helpfulness, and eagerness to assist with any requests. Guests appreciate the accommodating nature of the team, which extends from check-in to fulfilling requests promptly, such as providing extra sheets and towels quickly. The front desk staff, including individuals like Beverly, are frequently noted for their pleasant demeanor and ability to make guests feel at home. Although there are occasional minor inconveniences mentioned, the overall impression is that the staff's genuine warmth and cheerful attitude significantly enhance the stay. Visitors leave with positive memories, largely thanks to the superb efforts of the hotel’s impressive and welcoming team.
Gym
The fitness center at SpringHill Suites by Marriott Charlotte Ballantyne receives positive feedback from guests for its size and functionality. Described as a solid and oversized gym, it offers an impressive workout space for a smaller hotel. Visitors appreciate the decent equipment selection, highlighting the well-maintained machines, all of which function properly. The spacious and ample exercise facility seems to provide a satisfactory environment for fitness enthusiasts staying at the hotel.
Pool
The indoor pool at SpringHill Suites by Marriott Charlotte Ballantyne has garnered positive attention from guests, delighting both family vacationers and solo travelers. Described as clean and well-maintained, the pool offers a refreshing escape with a pleasant temperature, providing an enjoyable experience for all ages. The pool was particularly popular with kids, making it a hit among families. Many guests appreciated having the indoor pool as an added bonus during their stay, finding it a lovely retreat for relaxation or fun. The warmth and cleanliness of the facility contribute to its appeal, leaving visitors feeling content after their poolside experience.
Family
SpringHill Suites by Marriott Charlotte Ballantyne is a well-regarded destination for families seeking comfortable accommodations. Guests frequently highlight the spacious rooms, which conveniently cater to families with features like separate living and sleeping areas. Many appreciated the presence of two bathrooms, along with options such as two queen beds and a pull-out sofa, making it suitable for families of varying sizes.
Families coming for special events, like baseball tournaments, found the hotel notably quiet and relaxing despite its bustling atmosphere. The indoor pool was a particular favorite among children, while the clean environment and super friendly staff added to the positive experience. Additionally, the hotel's location provides easy access to highways and nearby shops, enhancing its family-friendly appeal.
Breakfast is another advantage, with the hotel's setup allowing for easy family gatherings in the morning. Accessibility is also noted, with accommodations for wheelchairs mentioned positively. Overall, the combination of family-oriented services, well-thought-out room designs, and a welcoming atmosphere makes SpringHill Suites a top choice for family stays in the Ballantyne area.
3 Star
SpringHill Suites by Marriott Charlotte Ballantyne offers a pleasant accommodation option in the Charlotte area, garnering praise for its comfortable and spacious rooms. The hotel is well-regarded for its excellent service, ensuring guests have a positive experience during their stay. It's considered a nice, affordable, and well-maintained choice, making it especially appealing for travelers visiting Charlotte. The property's location in one of the best parts of Charlotte adds to its charm, and many guests are keen to return, highlighting the hotel as a great find in the area. For those seeking an accessible and cost-effective hotel experience, SpringHill Suites stands out as an attractive option.
Yes, SpringHill Suites by Marriott Charlotte Ballantyne has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at SpringHill Suites by Marriott Charlotte Ballantyne.
No, SpringHill Suites by Marriott Charlotte Ballantyne doesn't allow dogs.
No, parking facilities aren't available at SpringHill Suites by Marriott Charlotte Ballantyne.
Yes, SpringHill Suites by Marriott Charlotte Ballantyne has a gym.