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Summary of reviewsB&B HOTEL Lyon Eurexpo Chassieu is widely praised for its strategically convenient location, especially for guests attending events at Eurexpo with its close proximity to major highways, Lyon airport and Groupama Stadium. Despite being in an industrial area, the environment is quiet and calm, enhancing the appeal further with nearby restaurants. The hotel provides large, free parking facilities, ideal for travelers with vehicles, making it a highly functional choice for short stays and layovers.
The hotel's breakfast mostly receives positive feedback for its variety and value with fresh products and a hearty selection being highlights. Although some guests noted areas for improvement, such as limited choices and occasional issues with certain items, the breakfast remains a satisfactory and convenient feature for most.
Rooms at the hotel are consistently praised for their spaciousness, modern design and cleanliness, making them suitable for families and travelers seeking comfort. While some reviews noted issues like insufficient heating and minimal amenities, the overall sentiment remains favorable, highlighting the good value-for-money proposition and the helpful and friendly staff that enhance the stay experience.
Cleanliness across the hotel generally receives high marks with many guests appreciating the tidy and modern decor that contributes to a restful environment. A few isolated incidents of cleanliness lapses were mentioned but do not overshadow the overall positive feedback.
The friendly, welcoming and professional staff leave a lasting impression on many guests. Instances of rudeness were noted but are far outweighed by the commendations for exceptional service and readiness to assist.
The hotel offers reliable free WiFi, ample and secure free parking and EV charging stations, which add layers of convenience for guests. The secure gated parking lot and 24-hour check-in system further enhance the hotel's appeal.
Families find B&B HOTEL Lyon Eurexpo Chassieu particularly accommodating with spacious family rooms and a safe courtyard for children. The policy allowing children to stay free adds to the hotel's attractiveness for families.
While the comfort of the beds drew mixed reviews with some finding the mattresses too firm, other aspects such as cleanliness, quiet environment and courteous staff contributed positively to the overall experience.
In terms of accessibility, the hotel offers good facilities including an elevator and accessible rooms, making it a functional and hassle-free option for guests with disabilities.
Overall, B&B HOTEL Lyon Eurexpo Chassieu is well-regarded for its practical location, spacious and clean rooms, friendly staff and convenient amenities, making it a solid choice for travelers seeking a comfortable stay with good value for money. Show more
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Categories
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
3-Star Hotel
Room Types
Double Room - Non-SmokingThis room features garden view, air conditioning and cable TV.
Triple Room - Non-SmokingThis room features garden view, air conditioning and cable TV.
Quadruple Room - Disability AccessThis room features garden view, air conditioning and cable TV.
Triple Room - Disability Access - Non-smokingThis room features garden view, air conditioning and cable TV.
2 Adjacent Rooms (1 Double and 1 Twin)This family room has air conditioning, soundproofing and cable TV. It is composed of two rooms, one double and one twin. Each has its private bathroom. They are located next to each other or facing each other.
Superior Double RoomThe double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a flat-screen TV, a tea and coffee maker, a carpeted floor and heating. The unit has 1 bed.
Comfort Triple RoomThe triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. This triple room has a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.
Classic Triple RoomThe triple room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. This triple room has a carpeted floor, heating and a flat-screen TV. The unit has 3 beds.
Guest Reviews
7.9
Good
Location
B&B HOTEL Lyon Eurexpo Chassieu offers a strategically convenient location for guests planning visits to Eurexpo, as it is very close to the exhibition center, making it an ideal choice for trade shows and fairs. The hotel's proximity to major highways, Lyon airport and the Groupama Stadium adds to its appeal for travelers seeking easy access and connectivity. Despite being situated in an industrial area, the location is quiet and provides a calm environment with several restaurants nearby.
The hotel's placement, though not central to Lyon, ensures quick and direct routes to various points of interest, including a 25-minute drive to the city center. For layovers or brief stopovers, the location is highly functional with large, free parking facilities, greatly appreciated by those traveling by car. Besides the practical location, guests also commend the helpful and friendly staff, which enhances the overall experience. Travelers find it perfectly functional and ideally placed for their needs, especially those attending events at Eurexpo or requiring convenient road access.
Breakfast
The breakfast at B&B Hotel Lyon Eurexpo Chassieu has received mixed reviews but predominantly positive feedback. Many guests appreciated the variety and abundance, describing it as hearty, very good and delicious. The breakfast is considered reasonably priced and offers good value for money. Highlights include fresh products and a buffet with a decent selection. Several reviews mention the helpful and friendly staff enhancing the breakfast experience.
On the downside, some guests found the choices limited and repetitive with occasional comments on dry pastries and tasteless scrambled eggs. Issues like the lack of replenishment, missing items and minimal fruit options were also noted. While the breakfast was generally seen as adequate and aligned with the price, certain reviews pointed out that it might not justify the cost of €8.50 with some even labeling it as basic or minimal.
Overall, despite a few areas for improvement, the breakfast seems to be a satisfying start to the day for most guests, especially considering the convenience and overall value.
Dinner
Guest reviews of the dinner experience at B&B HOTEL Lyon Eurexpo Chassieu indicate significant issues. Repeated concerns were raised about the overpriced and often inedible food with specific mentions of frozen pizzas that were sometimes served cold. The general quality of room service meals also received negative feedback. While some aspects of the food service had been reviewed, it's clear that there remains much room for improvement. Additionally, the overall atmosphere could benefit from a friendlier approach from the staff, particularly during breakfast, which also had complaints of high costs and mandatory reservations.
Rooms
B&B HOTEL Lyon Eurexpo Chassieu receives consistent praise for its spacious and clean rooms, making it a reliable choice for travelers seeking comfort. Many guests commend the rooms for being modern, functional and well-maintained. Families especially appreciate the spacious family rooms that comfortably accommodate up to four people. The rooms are also noted for their cleanliness and quietness, which contribute to a restful stay.
The hotel appears to be well-located with easy access to the motorway and many reviews highlight the proximity as a strong point. Guests frequently mention the cleanliness and comfort of the bedding, adding to the overall positive experience.
However, reviews indicate some room for improvement. Issues such as insufficient room heating, poorly soundproofed rooms and old equipment are noted by guests. Additional concerns include the lack of a kettle, shared blankets on double beds and sparse amenities. Some guests faced problems with bathroom facilities, such as low water pressure and leaky shower hoses.
Despite these drawbacks, the general consensus remains favorable, particularly regarding the hotel's value-for-money proposition. The functional and minimalist decor aligns with the expectations set before booking and the helpful and friendly staff enhance the overall stay experience. Guests also appreciate the large parking area and the hotel's neat appearance.
In summary, B&B HOTEL Lyon Eurexpo Chassieu is frequently described as a comfortable, clean and well-located option for travelers, especially families, looking for spacious rooms at a good value. While there are areas for improvement, the positives make it a solid choice for a short stay in Lyon.
Beds
Guests of B&B HOTEL Lyon Eurexpo Chassieu have shared mixed reviews regarding the comfort of the beds. While many have appreciated the room's overall comfort and the bedding's cleanliness, there has been considerable feedback about the firmness of the mattresses. Several guests have described the beds as very firm or too hard. Others found the mattresses a bit thin but still managed to enjoy a good night's sleep. On the positive side, comfortable beds and pillows were frequently mentioned with some guests highlighting specific instances of comfort and quiet, contributing to restful nights. Despite some complaints about the beds' hardness, many guests still valued their overall stay due to the hotel's cleanliness organization and friendly staff.
Cleanliness
The B&B HOTEL Lyon Eurexpo Chassieu generally receives favorable remarks regarding its cleanliness from numerous guests. Many reviewers appreciated the high standards of cleanliness throughout the hotel, mentioning the rooms as very clean and spacious, often highlighting the modern and elegant decor. Guests frequently noted the clean and comfortable rooms, which were well-equipped and soundproof, making for a restful stay.
Visitors also valued the hotel's overall cleanliness and practicality with some describing the cleanliness as perfect. The establishment, including the communal areas and the rooms, was often cited as clean and calm, ensuring a pleasant environment. Additionally, the tranquil and clean atmosphere contributed to a quiet and restful experience.
However, there were a few mentions of specific issues such as dirty linens, mold in the shower and some dusty spots, which suggest there might be occasional lapses in the cleaning standard. Despite these occasional critical notes, the overall sentiment about the hotel’s cleanliness is positive with many guests finding the hotel functional and neat. The staff's helpfulness and the clean, simple rooms contributed to the hotel's good reputation for cleanliness among its visitors.
Staff
The B&B Hotel Lyon Eurexpo Chassieu consistently impresses guests with its friendly, welcoming and professional staff. Many reviews highlight the warm reception, noting that the staff is often described as very friendly, polite and helpful. The hotel’s personnel are frequently praised for their kindness and attentiveness, ensuring a pleasant and comfortable stay for visitors. The team is recognized for their exceptional service with several mentions of their responsiveness and efficiency.
Despite the positive feedback, some guests experienced less favorable interactions, citing instances of rudeness and a lack of sympathy from certain staff members. Nonetheless, the general sentiment remains positive with many guests appreciating the overall professionalism and courteous demeanor of the hotel’s staff. The availability and readiness to assist, along with the quick and efficient housekeeping, contribute to the hotel’s appeal.
Overall, the B&B Hotel Lyon Eurexpo Chassieu stands out for its strong focus on guest satisfaction, bolstered by a team that is largely commended for its friendly and helpful approach.
Wi-Fi
The wifi at B&B HOTEL Lyon Eurexpo Chassieu generally receives positive remarks from guests with many noting that it works well without any issues. Descriptions such as "good wifi" and "wifi was good" highlight its reliability for most guests. However, there are occasional reports of connectivity issues where the wifi did not work. Despite these sporadic problems, the overall sentiment suggests that the hotel's wifi network is satisfactory for a majority of visitors.
Parking
B&B HOTEL Lyon Eurexpo Chassieu offers ample and secure parking facilities for its guests. Many reviewers appreciated the large, safe parking lot, mentioning its convenience and the fact that it is free of charge. The parking is not only spacious but also gated and equipped with a night gate that ensures security. The hotel employs an automated registration system, which some guests found convenient as it allows for 24-hour check-in with a code.
However, a few guests faced issues with the parking gate, specifically problems with the access code and the gate not opening, especially for arrivals after 9pm. Despite these occasional challenges, the overarching sentiment is that the parking is very good and secure. Additionally, the hotel is noted for being quiet, clean and affordable with the added convenience of nearby restaurants.
EV charging stations
B&B HOTEL Lyon Eurexpo Chassieu offers valuable amenities for electric vehicle owners, including multiple EV charging options. Guests consistently mention the convenient availability of electric charging stations with specific references to free charging stations and Tesla destination chargers. The hotel features two electric terminals, enhancing the ease of charging for those traveling with electric cars. This thoughtful provision of EV chargers ensures that guests with electric vehicles have a seamless experience.
Family
B&B HOTEL Lyon Eurexpo Chassieu is highly regarded for its family-friendly atmosphere and facilities. Many families find the hotel ideal for children with spacious family rooms that satisfy the needs of families comfortably. The courtyard is particularly popular among children, providing a safe and enjoyable space for them to play. While some guests noted that the room might feel a bit small for three people, most overall space considerations and amenities enhance the stay for those traveling with kids. Furthermore, children stay free, adding to the appeal for families looking for an affordable and family-centered accommodation option.
3 Star
B&B HOTEL Lyon Eurexpo Chassieu is described as a functional hotel that delivers good value for money, particularly as a three-star establishment. Guests appreciate its affordability and highlight its suitability for travelers seeking budget-friendly accommodations. The consensus is that the hotel is quite satisfactory for its rating with some indicating it to be great for a three-star hotel.
However, there are consistent remarks about the room amenities, which some found lacking for a hotel of its purported quality. The comfort of the beds did not meet everyone's expectations with some describing them as too soft and the bedding quality insufficient. There are also mentions of a decline in service quality and rising prices, which is disappointing to long-time visitors who had previously enjoyed better value earlier in the year.
In summary, while the hotel offers decent value and functionality for a three-star rating, improvements in room amenities and bedding comfort, as well as consistent service quality, would enhance guest satisfaction.
Accessible
The B&B HOTEL Lyon Eurexpo Chassieu offers a clean and functional environment for guests, including those with disabilities. Guests appreciated the good facilities and overall accessibility of the hotel. The availability of an elevator and accessible rooms contribute positively to the experience. The hotel provides convenient features like check-in at any time and an automated reception desk, making the check-in process straightforward and efficient. Functional air conditioning ensures a comfortable stay and the hotel's setup, including the simple yet sufficient rooms, supports an accessible and hassle-free visit.
No, B&B HOTEL Lyon Eurexpo Chassieu doesn't have any pool.
No, a spa isn't available at B&B HOTEL Lyon Eurexpo Chassieu.
Yes, B&B HOTEL Lyon Eurexpo Chassieu welcomes dogs.
Yes, parking facilities are available at B&B HOTEL Lyon Eurexpo Chassieu.
No, B&B HOTEL Lyon Eurexpo Chassieu doesn't have a gym.