Hotel et Motel Le Chateauguay is well-regarded for its strategic and convenient location, offering guests easy access to Quebec City's major attractions like Old Quebec City, Montmorency Falls and Île d'Orléans. The short drive to downtown Quebec City and the peaceful, quiet surroundings enhance the overall experience. Free parking, a safe neighborhood and proximity to essential services further elevate its appeal for travelers exploring Quebec and its vicinity.
The rooms at the hotel are widely praised for their impeccable cleanliness, well-maintained condition and comfortable amenities. While some rooms have a modern and cozy decor, the consistent cleanliness stands out as a significant positive aspect. Guests appreciate conveniences like air conditioning, refrigerators and whirlpool baths, contributing to a restful and comfortable stay. Despite these positives, the small size of some rooms and bathrooms is a common concern among guests, along with issues like outdated furnishings and occasional musty smells.
Guests’ interactions with the staff are notably positive with many describing them as friendly, courteous and professional. The staff's dedication, swift and efficient service and welcoming demeanor significantly contribute to a pleasant experience. The housekeeping staff, in particular, receive high marks for maintaining the cleanliness and order of the hotel.
The hotel offers a reasonably priced continental breakfast, appreciated for its affordability and the friendly breakfast staff. However, guests often mention the lack of variety and limited savory options as areas for improvement. Additionally, the breakfast start time and the rule against takeaway options pose inconveniences for some.
The spa and wellness facilities, including the pool, sauna and gym, receive high praise for cleanliness and relaxation. Guests find the spa a major draw, offering a serene atmosphere and enhancing the overall stay. However, improvements are suggested for the pool's temperature and occasional maintenance issues.
WiFi service is a mixed aspect of the hotel with guests appreciating the free access but frequently noting its unreliability and slow speed. Better and more consistent internet service is a common recommendation.
Parking is generally appreciated for its convenience and free access, though the narrowness of spaces poses challenges for larger vehicles.
Family-friendly amenities, particularly the pool, make the hotel appealing for families with children, fostering a comfortable environment for all ages.
In summary, Hotel et Motel Le Chateauguay offers a clean, comfortable and conveniently located stay with friendly staff and pleasant amenities, making it a solid choice for visitors to Quebec City. The minor areas for improvement, such as room sizes, WiFi service and breakfast options, do not overshadow the hotel's overall positive atmosphere and strategic benefits.
Hotel Ambassadeur et Suites has several appealing features that make it an attractive option for travelers, particularly those visiting Quebec. Its prime location, positioned conveniently close to Old Quebec, Montmorency Falls and Île d'Orléans, offers excellent accessibility to a range of the city’s attractions and amenities. Guests appreciate the proximity to dining options and essential services, making it a practical base for both leisure and business guests. Furthermore, the hotel features scenic views that enhance the overall experience.
Despite occasional shortcomings such as inconsistent breakfast offerings and some maintenance issues with the on-site restaurant, the dining experience remains generally positive. The nearby restaurant options and the presence of the well-regarded Batifol restaurant within the hotel compound ensure that guests have access to quality meals. The hotel restaurant, when operational, is praised for its delicious food and good service, adding value to the overall dining experience.
Rooms at Hotel Ambassadeur et Suites receive mixed reviews. Many guests commend the spaciousness, comfort and clean environment of certain rooms, alongside good soundproofing and modern showers. However, several reports highlight significant issues regarding room maintenance, cleanliness and outdated facilities. Problems such as broken furniture, moldy walls and noisy ventilation are common complaints, affecting the overall guest experience.
Clean standards in some areas of the hotel raise concerns, especially in rooms, bathrooms and common areas like hallways and elevators. Instances of inadequately cleaned rooms and unemptied trash bins underscore the need for improvements in housekeeping and maintenance practices.
The hotel staff generally earn high marks for their friendliness, professionalism and helpfulness, contributing significantly to positive guest experiences. However, there are some inconsistencies with occasional reports of unwelcoming behavior among certain reception staff.
The hotel's spa area is positively reviewed for its beauty and cleanliness, although occasional issues like temperature control and overcrowding need addressing. Similarly, the pool area is enjoyed for its decor and amenities, especially for children, but maintenance and safety concerns crop up, impacting the overall guest experience.
The complimentary parking is a notable advantage, appreciated for its convenience and safety, ensuring a stress-free experience upon arrivals and departures.
However, the hotel’s free wifi service is notably below par with frequent complaints about poor connectivity and speed, detracting from guests' overall stay.
While the comfort of the beds receives mixed feedback, some guests find them quite comfortable, while others highlight issues such as broken or noisy mattresses and insufficiently clean sheets.
All things considered, Hotel Ambassadeur et Suites offers good value for money thanks to its excellent location and friendly staff. However, it faces significant challenges in room maintenance, cleanliness and overall facility upkeep with guests indicating that some aspects fall short of a three-star classification. With targeted improvements, particularly in cleanliness and room condition, the hotel has the potential to offer a more consistently satisfying experience.
A beautiful, historic hotel which offers modern amenities to guests, the Fairmont Le Chateau Frontenac is truly unique. Apart from its 610 rooms and suites, it also features several restaurants, the 1608 bar, indoor pool, fitness center, spa and so much more.
Summary of reviews
Fairmont Le Chateau Frontenac is a luxury 5-star hotel located in the heart of Quebec City with a majestic atmosphere and exceptional service. The hotel boasts a prime location, offering spectacular views of the St. Lawrence River and proximity to local attractions. Many guests rave about the comfortable and elegant rooms, while the hotel's cleanliness and friendly staff receive high praise. Families can enjoy activities for children and the hotel even welcomes pets. Some guests find the cost of parking and breakfast prices to be high, but overall, guests highly recommend this iconic and historic hotel that oozes with character and charm. For those seeking a romantic getaway or luxurious experience, Fairmont Le Chateau Frontenac is a must-see destination.
Hotel L'Oie des Neiges, strategically located off major highways, remains an ideal choice for travelers, business professionals and families alike. Its proximity to key routes, a gas station, various restaurants and attractions like Old Quebec and Orleans Island, provides great convenience. Despite its accessibility, the hotel maintains a tranquil atmosphere with minimal traffic noise.
Breakfast at Hotel L'Oie des Neiges generally receives favorable feedback for its quality and variety. The included meal offers a hearty and satisfactory start to the day, appreciated for its range of both hot and cold options. Some minor criticisms arose regarding cold or boxed breakfasts during the peak of the COVID-19 pandemic and occasional issues with specific items. Nonetheless, for many, breakfast remains a solid and enjoyable component of the hotel experience.
The hotel's dining experience faces a significant challenge due to the closure of its on-site restaurant, attributed to the pandemic. This has led to guests seeking alternative dining options outside, often with mixed results. The staff do their best to mitigate this by offering recommendations, although not all suggestions meet guests' expectations. There have been calls for amenities such as fridges and microwaves in rooms to help guests navigate the limited dining options.
Rooms at Hotel L'Oie des Neiges are predominantly well-received for their spaciousness and cleanliness. Many guests appreciate large, comfortable beds and useful amenities like irons, microwaves and fridges. Despite a few observations about outdated furnishings and occasional noise from the highway-facing rooms, the general sentiment remains positive. Cleanliness is a standout feature with many guests describing their accommodations as spotless and well-maintained.
The hotel staff are widely praised for their friendly and accommodating service, notably contributing to a warm and welcoming atmosphere. Exceptional mentions include specific staff members who left a lasting positive impression. Despite some occasional lapses, overall feedback highlights the staff’s dedication to providing a pleasant guest experience.
Free Wi-Fi is available and generally considered reliable for basic use, though some guests encountered unstable connections, especially during video calls. Enhancements could be made to ensure more robust and stable internet access for all guests.
The spa and pool areas receive favorable feedback for their relaxing ambiance, cleanliness and range of facilities, including a sauna and whirlpool bath. While there are occasional complaints about cleanliness and operational issues, these do not significantly detract from the overall positive experience.
Families find the hotel particularly accommodating, enjoying spacious rooms and the child-friendly pool. The hotel's welcoming staff and pet-friendly policy further enhance its appeal as a family destination.
The comfort of beds at Hotel L'Oie des Neiges garners mixed reviews. While many guests enjoy comfortable and clean bedding, some highlight issues with discomfort and outdated mattresses.
Despite its challenges primarily related to the temporary closure of its restaurant, Hotel L'Oie des Neiges successfully delivers a largely positive experience marked by its strategic location, spacious and clean rooms, helpful staff and family-friendly amenities.
Le Manoir du Lac Delage, located conveniently near Quebec City and Jacques Cartier National Park, stands as a delightful retreat offering a tranquil, picturesque setting by a serene lake. Guests consistently praise its exceptional location, marking it as an ideal spot for both relaxation and outdoor activities such as skiing and snow biking. The hotel's integration of natural beauty with accessibility to urban amenities is highly appreciated, contributing to a soothing and heavenly ambiance.
The breakfast at Le Manoir du Lac Delage is well-regarded for its hearty and varied selections, despite some concerns over its cost. The dining room service and buffet spread receive positive remarks with guests enjoying the generous portions and delicious options. Dinner at the hotel's restaurant also garners commendations for its high-quality, gourmet-style dishes, although some guests find the pricing steep and service sometimes lacking due to understaffing.
Rooms at the hotel are noted for their spaciousness, cleanliness and comfort with many featuring beautiful lake views. The peaceful and attractive surroundings enhance the overall experience, providing a serene environment perfect for unwinding. Recently renovated accommodations and comfortable bedding contribute to the satisfaction of the guests, although a few have mentioned a need for better lighting and occasional renovations.
Cleanliness throughout the hotel is generally lauded with the site being described as beautiful, peaceful and exceptionally well-maintained. While some minor issues regarding bathroom cleanliness and spa facilities were noted, the overall impression remains positive.
The staff at Le Manoir du Lac Delage is frequently praised for their friendliness, professionalism and attentiveness, significantly enhancing the quality of the guest experience. Although there are isolated reports of less helpful or unfriendly behavior, the overall sentiment towards the staff is one of appreciation for their effort to ensure a pleasant stay.
The spa and pool amenities are standout features with multiple indoor and outdoor pools, jacuzzis, saunas and a hammam providing a rejuvenating experience. Guests enjoy the unlimited access to these facilities which are beautifully set by the lake, making them a highlight of their visit. However, it is noted that spa services can sometimes be fully booked.
Le Manoir du Lac Delage is highly recommended for family vacations, offering a variety of activities for both kids and parents. The family-oriented environment, along with the abundance of leisure options, makes it an excellent destination for a lively and enjoyable family stay. While it may be less suited for those seeking a quiet couples' retreat, it remains a memorable spot for nature enthusiasts and families alike.
Lastly, the beds are often described as super comfortable with the quality of the bedding adding to a restful experience. Although some guests find the beds too soft, the overall consensus is one of high comfort, adding positively to the guest experience at Le Manoir du Lac Delage.
Hotel L'Oiseliere Montmagny receives considerable acclaim across numerous aspects, primarily due to its strategic location, exceptional dining experiences and family-friendly facilities. The hotel is ideally situated for exploring the Lower St. Lawrence region with easy access to downtown, the charming old village and Montmagny wharf. It’s close to various conveniences like shops, grocery stores, restaurants and gas stations, yet maintains a serene evening environment—ideal for both short stays and extended visits.
Guests are particularly fond of the hotel's breakfast and dinner offerings. Breakfast is described as hearty, generous and beautifully presented, providing excellent value for money. The hotel’s restaurant also garners praise for its high-end, varied menu and attentive staff, making both stand-alone meals and packages a highlight of the visit.
The rooms at Hotel L'Oiseliere Montmagny are noted for their cleanliness, spaciousness and comfort. Visitors appreciate the modern amenities and pleasant, vacation-like ambiance brought about by the indoor pool and other leisure facilities. Minor issues, such as the need for some decor refreshment and soundproofing improvements, exist but do not detract significantly from the overall comfort. The hotel's cleanliness extends beyond the rooms with spotless pools and well-maintained grounds further enhancing guest satisfaction.
The staff at Hotel L'Oiseliere Montmagny are frequently praised for their professionalism, friendliness and helpfulness, significantly contributing to positive guest experiences. The on-site La Coulée restaurant is mentioned separately for its quality service, adding to the overall hospitality.
The spa and pool areas stand out as major highlights. Both indoor and outdoor pools are beautifully maintained with the indoor setting often described as an idyllic, tropical garden under a glass roof. This, along with additional amenities like the hot tub and sauna, creates a relaxing and enjoyable environment for guests, especially families with children. The outdoor pool area is also inviting, despite minor mentions of bugs and slightly outdated balconies.
Overall, Hotel L'Oiseliere Montmagny excels in offering a clean, comfortable and aesthetically pleasing stay with excellent service, making it a great choice for families, couples and solo travelers alike.
Hôtel Plaza Québec par JARO, located in a prime area of Quebec City, receives frequent praise for its convenient access to key attractions, restaurants, shopping centers and tourist spots like the Quebec Aquarium. Guests appreciate the ease of traveling around the city both by car and public transport, despite some minor inconveniences related to construction and relative distance to Old Quebec. The hotel’s quiet environment ensures a peaceful stay, making it a comfortable base for various outings.
Breakfast at the hotel’s Ginger restaurant is generally well-regarded for its delicious and varied options, convenient room service and good table service. However, many guests are disappointed that breakfast is not included in the room rate and find the high cost of the breakfast buffet unjustified, paired with service delays and limited variety at times.
Dinner experiences are highlighted by delicious meals, attentive staff and an enjoyable atmosphere with live entertainment. Specific dishes like the salmon and children’s menus receive commendation, as does the bar’s welcoming ambiance. Nonetheless, reviews also mention overpriced meals, inconsistent food quality, long wait times and occasional issues with order accuracy.
Room experiences are mostly positive with guests often commenting on the cleanliness, spaciousness, modern amenities and comfortable bedding. Special features such as the Violet Suite’s romantic ambiance and pool-facing balconies add to the appeal. However, issues like inadequate lighting, small bathrooms, outdated equipment and noise disturbances are frequently noted.
In terms of cleanliness, the hotel generally maintains high standards with common areas and rooms kept clean and visually appealing. Yet, some guests report inconsistencies with occasional dirty bathrooms, dusty surfaces and lapses in maintenance highlighting areas for improvement.
Staff at Hôtel Plaza Québec par JARO are often praised for their courteous, friendly and professional demeanor with several staff members going out of their way to ensure guest comfort. However, inconsistencies in attentiveness, service efficiency and occasional unhelpful or rude behavior from some staff members suggest the need for improved service consistency.
The free wifi service receives mixed reviews with complaints about slow speeds, frequent disconnections and lack of access in rooms, signaling the need for better connectivity solutions.
The hotel’s spa and fitness facilities show potential but require significant improvements. While the spa pool's cleanliness and warmth are appreciated, overcrowding, poor maintenance and operational issues diminish the experience. The gym, although clean and adequately sized, suffers from broken equipment and a lack of water availability, detracting from its utility.
Overall, Hôtel Plaza Québec par JARO offers a pleasant stay with its prime location, comfortable rooms, good dining experiences and generally commendable staff. Addressing specific areas like breakfast inclusivity, room maintenance, service efficiency and enhancement of spa and fitness facilities could further elevate the guest experience.
Hôtel Le Bonne Entente provides a serene retreat within the bustling city of Quebec, boasting a picturesque park setting that perfectly balances urban convenience with countryside tranquility. The location is highly appreciated for its lush vegetation, ample parking and proximity to major highways, the airport and the Albert-Rousseau performance hall. Despite being slightly removed from downtown Quebec City, the calm ambiance, spacious grounds and spectacular decorations more than compensate, making it an attractive option for those seeking both relaxation and easy access to city activities.
The breakfast experience at the hotel has garnered mixed reviews. While many guests laud the excellent, gourmet meals delivered to rooms and the lovely breakfast buffet, others point out the lack of variety, the occasionally lukewarm food and the high prices. Nonetheless, the hearty meals and good service are often highlighted positively, despite some inconsistencies.
Dinner at the hotel’s on-site restaurants like MC Lounge and Monte Cristo is generally praised for the high-quality food, remarkable culinary experiences and a well-curated wine selection. Guests appreciate the comfortable dining atmosphere and impeccable service, despite noting that the prices could be steep and the menu somewhat limited.
The rooms at Hôtel Le Bonne Entente present a mixed picture. Many guests enjoy the spacious, modern and comfortable rooms with soft beds and convenient amenities. However, some rooms are described as outdated with worn furniture and maintenance issues detracting from the stay. Cleanliness generally receives praise, although there are occasional reports of dust, mold and insufficient room cleaning.
The staff's exceptional service is a highlight with personnel being described as attentive, courteous and incredibly friendly, always going above and beyond to ensure guests' comfort. Specific staff members are often mentioned for their outstanding service, further enhancing the overall positive impression.
The free Wi-Fi offered at the hotel is generally fast and reliable, though a few guests experienced connectivity issues. Room and spa cleanliness contributes positively to the guest experience, although some services like an online menu were noted as non-functional.
The spa facilities are highly praised for their cleanliness, relaxing atmosphere and excellent services, despite occasional overcrowding and noise. The outdoor pool, while generally enjoyed for its cleanliness and warm temperature, has some maintenance and operational issues that slightly detract from its appeal.
Parking at the hotel is secure and ample, but the additional daily fee is a common point of dissatisfaction among guests, who feel the cost should be included in the room price.
Overall, Hôtel Le Bonne Entente offers a tranquil and picturesque retreat with excellent staff service and quality dining, though certain aspects like outdated rooms, breakfast quality and additional fees could see some improvements.
Hôtel Québec Inn par JARO, situated near Québec City Jean Lesage International Airport, provides an ideal location for travelers, offering easy access to major highways, Old Québec and numerous attractions like the aquarium and cinema. This prime location combines accessibility and comfort, making it a popular choice for both business and leisure visitors.
The hotel's dining experience stands out with its well-regarded restaurant offering delicious, reasonably priced meals accompanied by live entertainment and a family-friendly atmosphere. Staff members, particularly in the restaurant, are praised for their warmth and exceptional service. Breakfast, while receiving mixed reviews, is often complemented for its friendly service, although some guests suggest exploring nearby breakfast options due to cost concerns.
Rooms receive positive feedback for their cleanliness, comfort and in some cases, modern amenities and pleasant views. However, inconsistency in maintenance and complaints about outdated decor and cleanliness issues in certain areas are noted. Despite these drawbacks, the rooms are generally considered comfortable and well-situated near hotel amenities like the pool and restaurant.
Cleanliness throughout the hotel elicits mixed responses with some guests highlighting clean, comfortable rooms while others point out issues in specific areas like the spa and older bathrooms. Staff interactions are generally positive, marked by friendly and helpful employees, although occasional reports of slow service and less favorable reception experiences do surface.
The free WiFi service at the hotel is often criticized for being slow and unreliable, adding inconvenience for guests needing consistent internet access. On the positive side, the gym receives praise for its well-equipped facilities and security, despite needing some maintenance and facing space constraints during peak times.
The pool area garners acclaim for its tropical decor and family-friendly environment, perfect for children and relaxation. However, concerns about cold water, cleanliness and overcrowding are common. Lastly, the spa, while appreciated for its setup, faces issues with cleanliness, functionality and maintenance.
Overall, Hôtel Québec Inn par JARO offers a convenient and enjoyable stay for travelers, marked by good dining, a pleasant pool atmosphere and friendly staff, tempered by occasional maintenance and service challenges.
Comfort Inn & Suites enjoys a highly praised location close to Quebec City and the Trans-Canada Highway 20, offering easy access to Montreal and Quebec. The hotel's surroundings include numerous restaurants, gas stations, grocery stores and car charging stations. Guests appreciate its strategic placement, providing a tranquil environment separate from the bustling city center but still within a short drive to key areas. This balance of accessibility and serenity, along with amenities like luggage trolleys, free breakfast and spacious rooms, garners high marks from visitors.
The breakfast service at Comfort Inn & Suites is well-received, featuring a variety of hot and cold food items, such as scrambled eggs, sausages, baked beans and fruit. Guests commend the generous servings, good coffee and healthy options available. Staff members are noted for their kindness and efficiency in maintaining well-stocked food counters and adequate seating. Some areas for improvement include extending breakfast hours, offering more gluten-free choices and expanding the dining space to alleviate crowding.
Guests find the nearby dining options convenient for dinner with a range of choices available within close proximity. Although concerns exist regarding the food quality and temperature during breakfast hours, the overall practicality of dining options around the hotel is appreciated.
Reviews about the rooms at Comfort Inn & Suites are mostly positive, praising the spaciousness, cleanliness and comfortable bedding. Some guests did note areas needing attention, such as outdated decor, noisy appliances and occasional unpleasant odors. Soundproofing issues were also mentioned with some guests experiencing disturbances from neighboring rooms or outdoor noise. Despite these drawbacks, the rooms are generally viewed as offering a comfortable stay.
Cleanliness is a defining feature of Comfort Inn & Suites with frequent praise for the super clean rooms and well-maintained beds and bathrooms. There are occasional reports of lapses in public area cleanliness and isolated incidents of unclean rooms, but the overall sentiment is positive. The hotel is largely seen as providing a clean and comfortable environment.
The staff at Comfort Inn & Suites receive high marks for their professionalism, friendliness and helpfulness. Receptionists are particularly commended for their efficiency and multilingual capabilities, making check-in smooth and addressing guest inquiries promptly. The overall guest experience is significantly enhanced by the attentive and welcoming staff, contributing to a pleasant stay.
The Wi-Fi service generally garners positive feedback for its reliability and speed, though some guests report occasional connectivity issues. These instances are overshadowed by the broader sentiment of effective and accessible internet service.
While the spa facilities receive mixed reviews, some guests appreciate the pleasant whirlpool and indoor pool. Complaints tend to center on cleanliness, technical problems and excessive chlorine. Despite these issues, the spa remains a functional part of the hotel's amenities.
The fitness room is well-maintained and clean, equipped with essential workout gear. Despite occasional equipment malfunctions, guests are typically satisfied with the gym's cleanliness and functionality. The small pool is also appreciated, particularly by families, despite some reports of noise and cleanliness issues.
The pool is generally considered clean and enjoyable, especially for children, though concerns about overcrowding, maintenance and water quality are noted. The small indoor heated pool, while functional, sometimes struggles with consistent upkeep.
Parking at Comfort Inn & Suites is generally favorable with ample free parking space, ease of access and convenient location near the highway. The inclusion of electric vehicle charging stations, both free and paid, adds to the convenience. Guests find the parking situation satisfactory, although minor improvements such as better signage for EV chargers could enhance the experience.
The beds receive high praise for comfort, especially the king-size options. Guests frequently highlight the comfort of the soft mattresses and pillows, contributing to restful sleep. While there are comments about the double and sofa beds being less comfortable, the main beds are widely appreciated for their softness and cleanliness, adding to a positive overall stay experience.
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