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Summary of reviewsHoliday Inn Express Chelmsford by IHG is consistently praised for its convenient location and high standards of service, making it an ideal choice for travelers in the Lowell Chelmsford area. Positioned right off the highway, it provides easy access to local attractions and events, appealing to both leisure and business visitors. The hotel is appreciated for its clean and comfortable rooms, which exceed many guests' expectations in terms of space and amenities. A standout feature is the excellent breakfast buffet, offering a variety of quality options that contribute to a great start to the day. Guests also commend the friendly and helpful kitchen staff, adding a positive note to the dining experience.
The hotel impresses with its emphasis on cleanliness, with a well-maintained property that includes clean rooms and common areas. Although there are occasional concerns about specific spots, such as bathroom corners or hallway odors, these do not overshadow the overall perception of cleanliness. The staff's accommodating nature further enhances the stay, often praised for their friendliness and willingness to assist with specific needs, such as arranging rooms with walk-in showers. Overall, the combination of attentive service, comfortable accommodations, and a convenient location makes Holiday Inn Express Chelmsford by IHG a highly recommended choice for travelers seeking a pleasant and hassle-free stay. Show more
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Categories
Hotel near Ski Resorts
Dog Friendly Hotel
Business Hotel
3-Star Hotel
Room Types
Standard Room with Two Queen BedsThe spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room provides heating. The unit offers 2 beds.
Standard King RoomThe spacious double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room features heating. The unit has 1 bed.
Standard RoomThe spacious double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room offers heating. The unit has 1 bed.
King Room - Mobility Access Roll in Shower/Non-SmokingThe spacious double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room features heating. The unit has 1 bed.
Twin Room - Mobility Access/Hearing AccessibleThe spacious twin room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The twin room offers heating. The unit offers 2 beds.
Queen Room with Two Queen Beds - Hearing Accessible/Non-SmokingThe spacious double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room features heating. The unit has 2 beds.
King Room with Hearing Accessible Roll In Shower - Non-SmokingThe spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room offers heating. The unit offers 1 bed.
King Room - Hearing AccessibleThe spacious double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room provides heating. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
Holiday Inn Express Chelmsford by IHG is frequently praised for its convenient location, making it an ideal choice for travelers seeking easy access to local attractions and transportation routes. Situated right off the highway, it offers excellent accessibility for those exploring the Lowell Chelmsford area or attending local events, such as nearby concerts. The hotel serves as a comfortable and quiet stopover, perfect for one-night stays, with the added benefit of clean rooms and attentive staff. Visitors appreciate the combination of a well-located and value-driven accommodation that meets the needs of both leisure and business travelers.
Breakfast
The breakfast experience at the Holiday Inn Express Chelmsford by IHG is frequently praised by guests for its variety and quality. Many reviewers commend the excellent and outstanding selection available, highlighting it as a great and convenient offering during their stay. The breakfast buffet stands out with multiple options, providing a satisfying start to the day for travelers. Guests appreciate the friendliness and helpfulness of the kitchen staff and attendants, contributing positively to their breakfast experience. While there were occasional hiccups, such as a malfunctioning pancake machine and a lack of juice, the overall perception remains highly favorable. Overall, the breakfast at this hotel delivers a true to advert dining experience, offering full hot breakfast value that is well-received by guests.
Rooms
The rooms at the Holiday Inn Express Chelmsford by IHG consistently receive high praise for their cleanliness and comfort. Guests appreciate the spacious and well-proportioned rooms, with many noting that the accommodations surpass their expectations in terms of size and cleanliness. The presence of excellent Wi-Fi also enhances the overall guest experience. Although a few reviews mentioned issues with daily cleaning and outdated decor, the majority highlight the rooms as clean, quiet, and equipped with comfortable amenities like walk-in showers. The combination of comfortable rooms and a good breakfast, along with helpful staff, contributes to a pleasant stay.
Cleanliness
Holiday Inn Express Chelmsford by IHG consistently impresses guests with its high standards of cleanliness. The hotel is frequently described as super clean, with clean and modern facilities that contribute to a well-maintained property. Many guests note the cleanliness of the rooms, highlighting the enjoyment of staying in a very clean environment. Common areas and social spaces are particularly praised for being clean and spacious, adding to the overall appeal of the hotel.
However, there are occasional concerns about specific areas, such as corners in bathrooms not being clean, and the smell of smoke in hallways despite the hotel's smoke-free policy. These isolated points do not overshadow the overall cleanliness and upkeep of the property.
The staff at Holiday Inn Express Chelmsford are recognized for their accommodating nature, especially when arranging rooms to meet specific needs, such as walk-in showers for guests with mobility issues. In addition to cleanliness, guests often commend the hotel for its approachability and care in service, alongside a remarkable breakfast experience.
Staff
At the Holiday Inn Express Chelmsford by IHG, guests can expect a warm and welcoming experience largely attributed to the exceptional staff. Descriptions like helpful, friendly, and fantastic consistently appear in guest reviews, highlighting the positive encounters many have had with the team. Whether interacting with the front desk or other hotel attendants, visitors frequently report the staff being both pleasant and respectful. The level of service is often commended for its quality, enhancing the convenience of the hotel's amenities. While there may occasionally be limitations in daily room cleaning services, the overall interactions with the hotel personnel remain a standout feature, contributing to a pleasant stay.
No, Holiday Inn Express Chelmsford by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Chelmsford by IHG.
Yes, Holiday Inn Express Chelmsford by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express Chelmsford by IHG.
No, Holiday Inn Express Chelmsford by IHG doesn't have a gym.