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Summary of reviewsPontlands Park Hotel is a serene haven located amidst the lush Essex countryside, providing guests with a harmonious blend of tranquility and convenience. Its picturesque grounds and charming setting make it an ideal choice for weddings or a relaxing getaway. The hotel is strategically positioned for easy access to Chelmsford and nearby attractions, while still offering a sense of seclusion.
Guests frequently commend the hotel's location for its proximity to family, events, and the beauty of its natural surroundings. The hotel complements its stunning setting with excellent facilities, such as swimming pools and a jacuzzi, which enhance the overall guest experience.
Breakfast at the hotel is a highlight, often praised for its impressive variety and quality. The extensive offerings of both cooked and continental options receive high marks, making for an outstanding dining experience. The breakfast buffet and the ability to cater to various dietary needs, including vegan options, are particularly appreciated by guests.
Dinner at Pontlands Park Hotel also garners positive reviews for its delicious, high-quality menu, notwithstanding some comments about limited choices for vegans. The enjoyable restaurant ambiance and attentive staff contribute to the delightful dining experience. Despite some minor criticisms, the overall sentiment among guests is overwhelmingly positive.
The hotel's rooms are noted for their spaciousness, comfort, and cleanliness. Guests appreciate the elegant decor and large, well-equipped bathrooms, which enhance the sense of luxury during their stay. The comfortable beds ensure a restful night's sleep, further adding to the overall appeal.
Cleanliness is a significant strength of Pontlands Park Hotel, with both individual rooms and communal areas maintained to a high standard. The historical charm of the hotel is preserved while offering modern amenities, providing guests with a cozy and welcoming atmosphere.
The exceptional quality of the staff is a standout feature of Pontlands Park Hotel. Friendly, professional, and incredibly helpful, the team creates a positive vibe throughout the hotel, ensuring a memorable guest experience. Their attentive service is particularly noted in the front desk and restaurant areas.
While the Wi-Fi connectivity varies across the premises, the free service is appreciated, and there is room for improvement, particularly in guest rooms. The hotel's leisure facilities, notably the spa and multiple pools, receive high praise and add significant value to guests' stays. Although the gym equipment is limited, the overall leisure offerings are enjoyable and well-maintained.
Pontlands Park Hotel also excels in providing ample and convenient parking, with electric charging points available. Families will find the hotel accommodating and welcoming, with spacious rooms and attentive service, though there is limited timed access for children in leisure areas.
In summary, Pontlands Park Hotel offers an inviting retreat characterized by its stunning location, excellent facilities, impressive dining options, and exceptional staff. The comfortable accommodations and leisure offerings ensure a delightful and rejuvenating experience for guests seeking relaxation and enjoyment. Show more
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Hotel near Golf Courses
This hotel is located in close proximity to a golf course (within 3 km) and lists golf as an available activity. Chelmsford Golf Club is a short distance away, making it a suitable option for golfers.
Hotel for Honeymoon
Pontlands Park Hotel offers a blend of elegance and tranquility. Its extensive grounds and well-appointed rooms provide a perfect setting for a romantic honeymoon.
Hotel with Swimming Pool
This hotel provides both indoor and outdoor pool options, catering to different preferences. It is a popular choice for guests looking for hotels with pools in Chelmsford.
Indoor Pool Outdoor Pool
Business Hotel
This hotel offers modern conference facilities in a Victorian setting. It has six elegant conference rooms, the largest accommodating up to 100 delegates. Free Wi-Fi and equipment hire are available.
Hotel with Parking
This hotel is located in the countryside near Chelmsford, suggesting ample parking is available for guests. It is listed as a hotel with parking in multiple search results.
EV charging stations
Hotel with Gym
Likely includes a gym or fitness area for guests. Many hotels of this type offer fitness facilities.
Hotel with EV Charging Stations
This hotel is tagged as having EV charging stations.
3-Star Hotel
Located in the countryside, this Victorian-era hotel features architecture from 1879 and relaxed splendor. It offers homely comfort and exceptional service with luxurious bedrooms.
Hotel with Outdoor Pool
Pontlands Park Hotel provides guests with access to both an indoor and an outdoor swimming pool. The outdoor pool is part of the Reflections leisure centre, which also includes a jacuzzi, sauna, and fitness room.
Hotel with Indoor Pool
Offers a traditional hotel experience with an indoor pool, suitable for a relaxing swim. The hotel's classic charm and pool provide a comfortable stay.
Family Friendly Hotel
Accessible Hotel
Room Types
Executive Double RoomBedrooms have one queen bed and en-suite facilities featuring a shower over the bath. Additional amenities include a hairdryer, iron and ironing board, in-room safe, free WiFi, and tea and coffee making facilities.
Rooms cannot accommodate an extra bed or cot.
Executive Twin RoomBedrooms have two single beds and a shower over a bath. Some rooms can interconnect when booked with the Executive Double room, subject to availability. Additional amenities include a hairdryer, iron and ironing board, in-room safe, free WiFi, and tea and coffee making facilities.
Rooms can accommodate up to a maximum of 4 guests using pull out beds, for a surcharge.
Deluxe Double RoomThese rooms have a queen-size bed and contain en-suite facilities, with a bath and shower cubicle. Additional amenities include a hairdryer, iron and ironing board, in-room safe, free WiFi, and tea and coffee making facilities.
Rooms can accommodate up to a maximum of 4 guests using one additional sofa bed, for a surcharge. Please note, the sofa bed is not recommended for 2 adults.
Superior Double RoomThe bedrooms have a queen-size bed and contain en-suite facilities featuring a bath and shower cubicle. Additional amenities include a hairdryer, iron and ironing board, in-room safe, free WiFi, and tea and coffee making facilities.
Rooms can accommodate an additional 2 guests using pull out beds, for a surcharge. Please use the Special Requests section to indicate children’s ages and bed/cot requirements.
Suite internal The living area is 15m² and the bedroom contains a queen-size bed. As these rooms are internal they do not have windows but the living area has a large skylight. There are en-suite facilities containing a bath and shower cubicle in the suite. Additional amenities include air-conditioning, a hairdryer, iron and ironing board, in-room safe, free WiFi, and a TV in the lounge and bedroom, and tea and coffee making facilities.
The rooms can accommodate 2 additional guests using one sofa bed or pull out beds. Please use the Special Requests section to indicate children’s ages and bed/cot requirements.
Classic Double RoomThis room has a queen-size bed, free WiFi, in-room safe, ironing facilities, hairdryer and tea/coffee making facilities. The bathroom feature a shower over bath.
Luxury Double RoomThe bedroom has a queen-size bed and en-suite facilities, which include a bath and shower cubicle. Additional amenities include a hairdryer, iron and ironing board, in-room safe, free WiFi, and tea and coffee making facilities.
The rooms can accommodate 2 additional guests using one sofa bed or pull out beds, for a surcharge. Please use the Special Requests section to indicate children’s ages and bed/cot requirements.
Double Room with Four Poster BedBedrooms have a four-poster queen-size bed with en-suite facilities containing a bath and shower cubicle. Additional amenities include a hairdryer, iron and ironing board, in-room safe, free WiFi, and tea and coffee making facilities.
The rooms can accommodate 2 additional guests using one sofa bed or pull out beds, for a surcharge. Please use the Special Requests section to indicate children’s ages and bed/cot requirements.
Executive Double ExtraBedrooms have one king-size bed and can interconnect with the Executive Twin room, subject to availability. The room has en-suite facilities containing a shower over a bath. Additional amenities include a hairdryer, iron and ironing board, in-room safe, free WiFi, and tea and coffee making facilities.
Rooms can accommodate a maximum of 4 guests using pull out beds, for an additional fee. Please use the Special Requests section to indicate children’s ages and bed/cot requirements.
Suite ExternalThe Suite contains a living area that measures 12m² and the bedroom contains a queen-size bed. Guests will find en-suite facilities with a bath and shower cubicle. Additional amenities include a hairdryer, iron and ironing board, in-room safe, free WiFi, and tea and coffee making facilities.
The rooms can accommodate 2 additional guests using one sofa bed or pull out beds, for a surcharge. Please use the Special Requests section to indicate children’s ages and bed/cot requirements.
Guest Reviews
8.8
Excellent
Location
Pontlands Park Hotel is a serene oasis nestled amidst the lush Essex countryside. Easily reachable from the A12, this property combines convenience with tranquility, providing guests with the peaceful retreat they crave. Set in picturesque grounds, the hotel boasts beautiful gardens and a charming park setting, enhancing the overall ambiance. Ideal for weddings or just a relaxing getaway, its quiet location ensures a restful sleep and offers a sense of seclusion while still being accessible to Chelmsford and other nearby attractions.
Guests consistently praise the hotel's proximity to family and events, expressing delight at the rural yet convenient location. The surroundings are not only beautiful but also filled with nature, adding to the idyllic experience. With excellent facilities such as a swimming pool and jacuzzi, the hotel perfectly complements its stunning setting. Whether visiting Chelmsford or simply enjoying the countryside, Pontlands Park Hotel is positioned uniquely: out of the way enough to feel secluded, yet close enough to be practical for travelers. This elegant property in a lovely area also impresses with spacious, clean rooms and attentive staff, making it a standout choice for anyone seeking relaxation in a gorgeous location.
Breakfast
At Pontlands Park Hotel, breakfast seems to be a highlight for many guests, receiving accolades for its impressive variety and quality. Guests frequently praise the breakfast as excellent, delicious, and offering a wide selection of both cooked and continental options. The buffet style is particularly appreciated for its abundant choices, including freshly prepared and exquisitely cooked offerings such as smoked salmon and full English breakfast. The dining area is described as spacious, modern, and comfortable, with pleasant views over the garden, enhancing the overall dining experience.
Service also garners positive feedback, with staff noted as friendly, polite, and attentive. Despite occasional mentions of early breakfast hours and specific issues such as tea leaves or room-specific concerns like internet connectivity, these seem to be exceptions rather than the norm. Guests value the balance between being able to help themselves at the buffet while also having the option to order selected cooked items. Additionally, the ability to cater to varying dietary needs, such as vegan options, adds to the positive impression.
The overall sentiment is that breakfast at Pontlands Park Hotel is an outstanding experience, often described in superlatives and drawing guests back for repeat visits. Whether enjoying a leisurely breakfast or preparing for a busy day, the extensive offerings and warm hospitality make it a morning to look forward to.
Dinner
Nestled in the heart of tranquil surroundings, Pontlands Park Hotel offers a dining experience that has left many guests impressed. The quality of food consistently shines, with numerous reviewers praising it as delicious, excellent, and even top-class. The dinner menu, though noted by some for its limited choices, especially in vegan options, still manages to win guests over with its flavorful options and presentation.
The ambiance of the restaurant is frequently highlighted as enjoyable, contributing to the overall delightful dining experience. Guests cherish the attentive and friendly staff, who ensure that service is typically exceptional, though there are occasional mentions of slow service that can inadvertently cut short the dessert course.
Value also plays a key role, as many feel the meals offer great value despite occasional comments on the higher pricing of certain dishes. Nevertheless, the fresh and varied produce used seems to justify the cost for most visitors. Special mentions go to the roast dinner and breakfast, both lauded for their superb quality.
Despite minor criticisms, such as a lack of choice for some dietary preferences or the chewiness of certain cuts like the steak, guests largely agree that Pontlands Park Hotel provides a memorable dining experience, characterized by delightful and varied culinary offerings that many look forward to experiencing again.
Rooms
Nestled in an inviting setting, Pontlands Park Hotel boasts a collection of rooms that effortlessly blend comfort and elegance. Each room is described as spacious and extraordinarily clean, providing a relaxing ambiance perfect for unwinding after a busy day. Guests consistently highlight the comfortable beds, ensuring a restful night's sleep, while the well-furnished spaces offer both luxury and coziness. The rooms are noted for their generous size, elegant decor, and quiet tranquility, allowing guests to enjoy a serene stay. Additionally, the beautifully appointed bathrooms enhance the overall experience with their large, well-equipped features. Together with attentive and friendly staff, stunning views, and a charming country mansion feel, the accommodations at Pontlands Park Hotel promise a delightful and rejuvenating escape.
Beds
Nestled in a charming setting, Pontlands Park Hotel offers guests an inviting retreat with its superbly comfortable accommodations. The consistent praise from guests highlights the hotel's plush and well-maintained beds, which contribute to a restful night's sleep. Rooms often feature large, clean, and inviting beds that amplify the cozy atmosphere, while some guests have enjoyed the luxury of a fantastic four-poster bed. Even the twin rooms do not compromise on comfort, leaving visitors refreshed and satisfied. With a focus on delivering a delightful slumber experience, the hotel's beds stand out as a key element of its appeal, making it an excellent choice for travelers who value a comfy place to rest their heads. While most experiences lean towards the positive, there are minor issues some have experienced, including overly soft beds or rare instances of less-than-ideal room conditions, which are not typical of the feedback. Overall, Pontlands Park Hotel earns commendation for providing a haven of comfort in its bedding, ensuring guests enjoy peaceful and luxurious rest.
Cleanliness
Nestled in the picturesque setting of Pontlands Park Hotel, guests can expect a consistently high standard of cleanliness that truly stands out. The overwhelming consensus from visitors praises the spotless condition of both individual rooms and communal areas. Many guests highlight the meticulous attention to detail, describing rooms as spacious and exceptionally clean, often noting that the hotel maintains its historical charm while offering modern amenities.
The comfort level at the hotel is frequently applauded, with guests describing it as both cosy and welcoming. Even though some areas of the hotel might appear a bit dated, they are invariably maintained with a focus on cleanliness and comfort. Visitors often commend the staff for their friendliness and dedication, contributing positively to the overall experience. Despite a few minor criticisms such as outdated decor or the occasional missed cobweb, the reviews affirm a hotel environment that prioritizes cleanliness, peacefulness, and comfort at a level that exceeds many other accommodations.
Staff
The reviews for Pontlands Park Hotel consistently highlight the exceptional quality of the staff. Across the board, guests have been impressed by the friendly, welcoming, and incredibly helpful nature of the hotel team. The atmosphere in the hotel is described as having a positive vibe, created in large part by staff who greet guests with genuine smiles and provide attentive service. Many reviews mention the professionalism and efficiency of the staff, who go above and beyond to ensure a pleasant stay. Specific praise is given to the front desk and restaurant teams, who are singled out for being polite, knowledgeable, and keen to provide excellent service. The hotel is noted not just for its beautiful facilities, but also for the staff's ability to create a memorable experience, even adapting well to COVID-19 conditions. Overall, the staff's friendliness and helpfulness leave a lasting impression, significantly enhancing the guest experience at Pontlands Park Hotel.
Wi-Fi
At Pontlands Park Hotel, the Wi-Fi experience seems to vary significantly depending on where guests are located within the premises. Many guests found the Wi-Fi to be notably strong in public areas such as the bar and restaurant, with easy access and good speed enhancing their stay. However, connectivity issues are more prevalent in the guest rooms, particularly on the ground floor and in certain wings of the hotel, where the signal is often described as weak, spotty, or non-existent. Despite these inconsistencies, guests appreciate the fact that the Wi-Fi is free, and when it works, it provides adequate service for their needs. Improvements in the room connectivity would elevate the overall guest experience.
Gym
Nestled near the serene countryside, the leisure facilities at Pontlands Park Hotel receive high marks for their expansive and varied offerings. The adjacent spa and swimming pool are often highlighted as standout features, delivering a charming experience with an inviting atmosphere. Guests are impressed by the range of options, including two pools, a steam room, and a sauna, which contribute to an overall sense of relaxation and rejuvenation.
However, while the spa and pool areas receive praise, the gym is noted to be less equipped for those seeking a comprehensive workout. The fitness center is described as limited, primarily focusing on cardio equipment with a scarcity of weights. It is mentioned that the access to the gym might be somewhat cumbersome due to its location. Despite these limitations, the use of the leisure facilities, particularly the pool and spa, is generally described as a memorable part of the stay, emphasizing cleanliness and excellent upkeep. Overall, while the gym may fall short for some, the hotel's leisure offerings present a strong appeal for those looking to unwind in a picturesque setting.
Pool
Pontlands Park Hotel, nestled in picturesque grounds, boasts outstanding leisure facilities that have garnered high praise from guests. The hotel's dual swimming pools, both indoor and outdoor, provide a delightful experience. The indoor pool, housed in a glass building, offers a cozy ambiance, particularly enchanting after dusk. Complementing this are a jacuzzi, sauna, and steam room, all contributing to a rejuvenating visit.
Guests have highlighted the outdoor jacuzzi as a standout feature, offering a relaxing soak amidst serene surroundings. Even during inclement weather, the outdoor facilities receive positive notes, making them a versatile choice year-round. The leisure center, described by some as a hidden gem, stands out for its excellent and clean facilities, ensuring visitors enjoy a seamless experience.
While the inviting pools are a draw for many, a few noted the outdoor pool's temperature could be cooler than expected, impacting the enjoyment particularly for younger swimmers. Additionally, some guests pointed out that the early closing hours on weekends were less than ideal, though weekdays offered extended access.
Overall, Pontlands Park Hotel excels in providing a comprehensive leisure experience with exceptional pool facilities that add significant value to the stay. For those visiting, access to the fitness facilities and the enchanting leisure area promises a well-rounded experience, perfect for relaxation and enjoyment.
Parking
Pontlands Park Hotel is a highly praised destination when it comes to parking conveniences. Guests consistently appreciate the ease of parking, noting that the hotel offers ample parking spaces with convenient access. The parking facilities are described as not only sufficient but also excellent, providing plenty of options for visitors. Furthermore, the presence of electric charging points demonstrates the hotel’s commitment to accommodating modern travel needs. The spacious car park is complemented by the beautiful, well-kept gardens, adding to the overall pleasant experience. The availability of free parking further enhances the hotel’s appeal, ensuring that guests can enjoy a stress-free stay.
Family
Pontlands Park Hotel is an ideal destination for families seeking a comfortable and accommodating stay. Located conveniently off the A12, the hotel offers a warm and friendly atmosphere, making it a perfect spot for family celebrations or a relaxing getaway. Guests appreciate the spacious and clean rooms, ensuring a comfortable stay for everyone. The staff are consistently praised for being incredibly helpful, responsive, and accommodating, especially when catering to the needs of young children and addressing food intolerances.
Families will find the hotel to be welcoming, with services like the provision of cots for infants and extra bins for nappies contributing to a hassle-free stay. Pontlands Park is noted for its relaxing ambiance, complete with a cozy log fire in some rooms. While the spa facilities and leisure areas offer a refreshing break, there seems to be limited timed access for children, which some guests felt could be improved.
Overall, Pontlands Park Hotel provides a delightful experience with a great dinner menu and the added charm of an outdoor pool. Whether for a family visit or a girls’ trip after wedding dress shopping, guests can expect attentive service and a lovely setting that caters well to both young and old alike.
Business
Pontlands Park Hotel presents itself as a remarkable choice for business travelers, combining practicality with a pleasant environment. The hotel is ideally located, providing convenience for those traveling on business. It proves to be an excellent venue for work-related stays and events, offering versatile spaces suited for conferences and gatherings. Business activities seamlessly integrate into the experience, ensuring that the professional aspect does not overshadow the enjoyment of the stay.
Guests appreciate the access to leisure facilities, especially beneficial on warm days, allowing relaxation and rejuvenation between business commitments. The hotel boasts a nice workspace, facilitating productivity during one's stay. Culinary offerings receive commendations, with quality food available in both the bar and restaurant. For those seeking value, Pontlands Park Hotel does not disappoint, providing good value for money overall.
Yes, Pontlands Park Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Pontlands Park Hotel.
No, Pontlands Park Hotel doesn't allow dogs.
Yes, parking facilities are available at Pontlands Park Hotel.