Downtown Hostel Chetumal

Chetumal 18.49826800, -88.29885700 , Av Ignacio Zaragoza 231 Entre Independencia Y Benito Juarez, Col. Centro. (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsDowntown Hostel Chetumal garners largely positive reviews from guests, highlighting its strategic location and welcoming atmosphere. Conveniently situated within a short walking distance from the port and downtown, it offers ease of access to various services such as markets, shops, and ATMs, making it an ideal stop for travelers heading to Belize. The hostel serves as a comfortable base for exploring the local city center and harbor, complemented by organized staff who enhance the overall experience.

Guests find the hostel's room offerings impressive, especially the spacious private rooms equipped with king-sized beds, private bathrooms, and air conditioning, ensuring comfort and convenience. While dormitory bathrooms are noted to be small, dorms feature their own washrooms, adding a layer of convenience. The presence of a private kitchen and a fantastic roof terrace adds to its appeal, and overall cleanliness is maintained throughout the hostel. A couple of isolated comments mention areas that could use improvement, but most guests find the environment clean and tidy.

The staff at Downtown Hostel Chetumal is a standout feature, consistently praised for their friendliness and attentiveness. Ruby and Rien, as well as other staff members, are commended for offering warm hospitality, facilitating guest needs, and communicating effectively in both English and Spanish. The team contributes to a family-like atmosphere that leaves a lasting impression on visitors, often cited as the highlight of their stay.

While the hostel provides decent wifi connectivity in certain areas, some parts see intermittent issues, particularly in sections distant from the router. Generally, wifi service is satisfactory but can be inconsistent for some guests. In terms of sleeping arrangements, the hostel offers cozy and spacious beds, particularly the king-sized options, which are well-received. Although minor criticisms regarding bed linens and mattress conditions arise, the overall consensus leans toward a comfortable sleeping experience bolstered by air conditioning.

Overall, Downtown Hostel Chetumal stands out as a hospitable and conveniently located lodging option in Chetumal, offering clean accommodations and a warm atmosphere, making it a memorable choice for travelers on their journey.
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Dog Friendly Hostel
This hostel welcomes pets. It provides a budget-friendly option for pet owners. The hostel's central location allows for easy access to local attractions.

Cheap Hostel
This hostel offers budget-friendly accommodation in a central location. It is suited for travelers seeking affordability and a social atmosphere.

Small Hostel

Room Types
Standard King Room Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and a tea and coffee maker. This air-conditioned double room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace. The unit has 1 bed.

Deluxe Family Suite In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a tea and coffee maker. This air-conditioned family room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace. The unit has 3 beds.

Bed in 8-Bed Mixed Dormitory Room This bed in dormitory has a kitchenware, kitchen and electric kettle.

Bed in 4-Bed Dormitory Room

Two-Bedroom Deluxe Apartment This apartment comes with 1 living room, 2 separate bedrooms and 3 bathrooms with a shower. The unit has 3 beds.

Guest Reviews
8.2
Very Good
Location
Downtown Hostel Chetumal boasts an excellent and strategic location that consistently receives praise from its guests. It's conveniently situated just a short 10-minute walk from the port, making it an ideal stay for travelers planning trips to Belize. The hostel's proximity to the Belize ferry and water taxi offers ease for those departing or arriving in Chetumal. It is positioned centrally downtown, enabling guests to access a range of services such as markets, ATMs, pharmacies, and shops without hassle. Additionally, it is within walking distance to the malecón, harbor, and city center, adding to the appeal of this destination for visitors who wish to explore the local area. The hostel is not only convenient for transit but also provides a good base for discovering the town, with helpful and organized staff contributing to a pleasant experience. The location paired with a clean and safe environment makes it a practical choice for travelers seeking both comfort and connectivity.

Rooms
Downtown Hostel Chetumal seems to offer a variety of room options that accommodate different guest preferences, particularly impressing with its spacious private rooms. Visitors frequently highlight the ample size of many rooms, with several describing them as large or spacious, perfect for accommodating groups or those seeking extra room. Private rooms are particularly favored, providing perks like giant king-sized beds, private bathrooms, and air conditioning. The hostel also boasts a clean and cozy atmosphere, making it a comfortable choice.

However, the dormitory bathrooms are noted as being very tiny. Despite this, the dorms have their own washrooms with showers, adding a layer of convenience for guests. The presence of a private kitchen available for guest use is another appreciated feature, allowing flexibility for those who like to prepare their own meals.

A notable feature of the hostel is its fantastic roof terrace, an attractive spot for guests to relax. Paired with the hostel's large, quiet environment with many available rooms, it makes for a pleasant retreat. Overall, Downtown Hostel Chetumal provides a clean, comfortable, and accommodating experience, particularly in its private accommodations.

Beds
Downtown Hostel Chetumal offers an appealing balance of comfort and space when it comes to its sleeping arrangements. Guests generally find the beds to be quite cozy, with multiple reviews highlighting their comfort and good quality mattresses. Many visitors appreciated the presence of air conditioning in the dorm rooms, further enhancing the comfort during their stay. The hostel features giant king size beds and big beds that cater well to those who enjoy ample sleeping space.

However, there are some mixed opinions regarding the condition of the bed linens and mattresses. While some guests praised the good quality of the mattresses, others pointed out issues such as outdated sheets, frayed bedding, and aging mattresses that detracted from their overall experience. Reports of sagging springs and exposed foam suggest that while some mattresses offer a restful night, others fall short in terms of comfort.

Despite these discrepancies, the general consensus points toward a comfortable and manageable sleep experience, with bunk beds also receiving positive feedback for their comfort. Though a few guests noted the absence of bed curtains and occasional bed firmness issues, the positives of size and air conditioning are frequently emphasized, making Downtown Hostel an appealing option for travelers who prioritize comfort during their stay.

Cleanliness
Downtown Hostel Chetumal offers travelers a generally clean and comfortable environment, making it a reliable stopover for those venturing to Belize or Mexico. Guests frequently highlight the hostel's cleanliness, with clean and spacious rooms that feature air conditioning and hot water. The facilities are well-maintained and described as efficient, with a particularly well-equipped and tidy kitchen available for guest use. The overall ambiance of the hostel is quiet and orderly, providing a relaxing atmosphere. Despite a few isolated mentions of areas needing improvement in terms of cleanliness, most visitors find the hostel to be clean and commend the helpful and friendly staff who enhance the overall experience.

Staff
Nestled close to the ferry to Belize, Downtown Hostel Chetumal is praised for its exemplary staff. Guests laud the hosts for their excellent attention, with many highlighting how welcoming, kind, and willing to help they are at all times. Ruby and Rien are frequently mentioned as wonderful, friendly, and fun to chat with, adding a personal touch to the stay. The emphasis on hospitality is reflected in the staff's willingness to allow the use of common areas before and after check-in, providing added convenience for travelers.

The staff, described as super friendly and extremely accommodating, are noted for engaging with guests in both English and Spanish, ensuring clear communication. From receptionists who are warm and ready to answer questions and facilitate early check-ins, to a manager who goes the extra mile by organizing transfers, the team is a standout feature of the hostel. Visitors appreciate the genuine smiles and the wealth of information provided, making for a truly welcoming atmosphere reminiscent of a family-like experience.

Overall, the empathetic and attentive nature of the staff leaves a lasting impression, often cited as the highlight of guests' experiences. This commitment to guest satisfaction sets Downtown Hostel Chetumal apart, offering more than just a place to stay, but a memorable and personable stop on any traveler's journey.

Wi-Fi
Downtown Hostel Chetumal offers varied experiences with its wifi connectivity. Guests have noted that the hostel provides solid internet in some areas, ensuring a reliable connection for basic online activities. However, there are intermittent issues in certain sections of the hostel, where the connection can be patchy and the signal does cut out at times. Particularly in the back dormitory, the wifi reception is not ideal due to its distance from the router. While some guests found the internet service satisfactory for their needs, others observed that it was not always fast or stable. Overall, while the hostel manages to deliver good wifi service in several parts of the premises, travelers may experience inconsistencies during their stay.


No, Downtown Hostel Chetumal doesn't have any pool.

No, a spa isn't available at Downtown Hostel Chetumal.

Yes, Downtown Hostel Chetumal welcomes dogs.

No, parking facilities aren't available at Downtown Hostel Chetumal.

No, Downtown Hostel Chetumal doesn't have a gym.

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