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Summary of reviewsHotel Shuranza MAKUHARI BAY is widely praised for its prime location, providing excellent access to key destinations like Makuhari Messe and the Mitsui Outlet Park. Its proximity to the train station, airport shuttle bus stop, shops, restaurants and bars adds significant convenience for both business and leisure travelers. Additionally, the nearby convenience store enhances the practicality of staying at this hotel.
Guest reviews consistently highlight the high standards of cleanliness and maintenance throughout the hotel, including the immaculately kept public areas and the large, relaxing public bath. The hotel offers a comfortable and high-quality experience, further accentuated by its cleanliness and sophisticated ambiance. Despite some minor isolated cleanliness issues, the overall environment is modern, well-kept and inviting.
The breakfast offerings at Hotel Shuranza MAKUHARI BAY receive frequent acclaim for their quality and variety. With a typically Japanese spread that includes freshly fried items and a selection of seafood bowl toppings, the breakfast buffet is noted for its deliciousness and extensive selection. Guests are particularly impressed by the quality of the rice and the all-you-can-eat format adds to the satisfying morning experience.
Rooms at the hotel are often described as clean and comfortable, equipped with essential amenities and featuring spacious, fluffy beds that contribute to a positive sleeping experience. However, the rooms are noted to be on the smaller side with some guests finding the space cramped and the layout sometimes illogical. Despite these spatial limitations, the hotel compensates with daily towel replacements and well-maintained facilities.
The hotel's staff are frequently highlighted for their exceptional friendliness, politeness and helpfulness. The front desk staff, in particular, are commended for their willingness to assist with various needs and for their proficiency in providing detailed guidance. The hospitality of the staff significantly enhances the overall guest experience with thoughtful touches like free popsicles and green tea adding to the warm and welcoming environment.
Overall, Hotel Shuranza MAKUHARI BAY is considered a highly convenient, clean and comfortable choice for travelers with standout features including its excellent location, delicious breakfast and friendly staff. Despite some room size limitations, the hotel offers a quality stay with modern facilities and exceptional service. Show more
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Small Hotel
While a larger hotel, it still maintains a cozy atmosphere with well-appointed rooms and personalized service. The location in Makuhari Bay provides beautiful views and a relaxing environment, enhancing its charm and appeal.
Room Types
Superior Single Room - No Daily Cleaning - Non-Smoking (Cashless Payment Only)This single room is air-conditioned and features a flat-screen TV with streaming services, soundproof walls, a safe deposit box and an electric kettle. The unit offers 1 bed.
Superior Twin Room - No Daily Cleaning - Non-Smoking (Cashless Payment Only)The air-conditioned twin room offers a flat-screen TV with streaming services, soundproof walls, a safe deposit box and an electric kettle. The unit has 2 beds.
Superior Double Room - No Daily Cleaning - Non-Smoking (Cashless Payment Only) The air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a safe deposit box and an electric kettle. The unit offers 1 bed.
Superior Double Room- Non-Smoking (Cashless Payment Only)The air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a safe deposit box and an electric kettle. The unit offers 1 bed.
Superior Single Room - Non-Smoking (Cashless Payment Only)The single room provides air conditioning, soundproof walls, a safe deposit box, an electric kettle, as well as a flat-screen TV with streaming services. The unit offers 1 bed.
Superior Twin Room - Non-Smoking (Cashless Payment Only)The twin room features air conditioning, soundproof walls, a safe deposit box, an electric kettle, as well as a flat-screen TV with streaming services. The unit has 2 beds.
Guest Reviews
Location
Hotel Shuranza MAKUHARI BAY boasts a prime location that consistently impresses its guests. Positioned conveniently close to the train station, it offers excellent access to various destinations including Makuhari Messe and the Mitsui Outlet Park, making it an ideal choice for both business and leisure travelers. Guests appreciate the abundance of nearby shops, restaurants and bars, all within walking distance, enhancing the overall convenience of their stay. The hotel’s proximity to the airport shuttle bus stop and the easy travel options it provides are highly valued.
New and beautifully maintained, the hotel offers clean and comfortable facilities, contributing to a pleasant stay. Guests frequently mention the large, relaxing public bath as a standout feature. The presence of a nearby convenience store further adds to the hotel's practicality. Overall, staying at Hotel Shuranza MAKUHARI BAY is considered a comfortable, high-quality experience, serving well as a base for events at Makuhari Messe or for exploring the Chiba area.
Breakfast
Hotel Shuranza MAKUHARI BAY's breakfast consistently impresses guests with its delicious offerings. The spread is typically Japanese and includes freshly fried items and a variety of seafood bowl toppings. Guests frequently mention the quality of the rice as particularly delicious. The breakfast buffet is well-regarded for its extensive selection and all-you-can-eat format, which many find satisfying and extravagant in the best way. Despite one isolated incident involving a fly in the seafood toppings, the general consensus remains positive, noting the good quality and service. The hotel's layout, including separate toilets and independent washbasins, adds to the overall pleasant breakfast experience.
Rooms
Hotel Shuranza MAKUHARI BAY offers a mix of experiences when it comes to room accommodations. Many guests appreciated the cleanliness and comfort of the rooms, noting that they were well-equipped with essential amenities. The beds were often mentioned as spacious and fluffy, adding to a positive sleeping experience. Some rooms featured smart TVs and independent washstands, which were well-received by visitors.
However, space seems to be a recurring issue. Numerous reviews described the rooms as small or cramped with limited space to open suitcases or store luggage. The layout of the rooms and bathrooms was sometimes criticized for being illogical or inconvenient. Although described as large by some, the aisle space within the rooms was narrow, often making it difficult for two people to move around simultaneously. There were occasional concerns about dustiness and the air conditioning system, which some guests found either too strong or not working properly.
On the plus side, the hotel compensates for its spatial limitations with daily towel replacements delivered to the doors and clean, well-maintained facilities. Its location is also convenient, being close to a small shopping mall, a convenience store and other amenities.
In summary, Hotel Shuranza MAKUHARI BAY seems to offer a comfortable stay with good facilities, but potential guests should be prepared for the compact nature of the rooms.
Beds
At Hotel Shuranza MAKUHARI BAY, the beds consistently stand out in guest reviews for their comfort and spaciousness. Guests frequently mention the beds' large size and fluffy nature, contributing to an overall comfortable sleeping experience. Many reviews highlight the satisfaction with both the bed and pillows, ensuring restful nights. Some noted room for improvement regarding bed length, but the general sentiment remains positive with emphasis on the beds' inviting and plush quality.
Cleanliness
Hotel Shuranza MAKUHARI BAY is highly regarded for its impressive cleanliness. Guests frequently mention that the facilities and rooms are exceptionally clean and comfortable, enhancing their overall experience. The hotel, which appears to be newly constructed, maintains a high standard of cleanliness throughout the property. Public areas such as the bath on the ninth floor and the large public bathhouse are highlighted for their immaculate condition and comfort. The modern, well-kept environment contributes greatly to guests' comfort, making their stay enjoyable.
Although the majority of reviews are positive, a few isolated concerns were noted, such as some dust on the floor and chair, an occasionally dirty electric kettle and an instance of trash left by a previous guest. However, these minor issues are overshadowed by the overall sense of cleanliness that pervades the hotel. The clean and sophisticated ambiance, combined with the hotel's convenient location near the JR station, makes it an appealing choice for travelers. The commitment to maintaining new and beautiful facilities ensures a delightful and worry-free stay, inviting guests to want to extend their visit.
Staff
Hotel Shuranza MAKUHARI BAY has garnered notable praise for its staff, described as friendly, polite and extremely helpful. Guests appreciated the front desk staff, who were especially commended for their kindness and proficiency in assisting with various needs. Despite some unfamiliarity with the automated check-in system, likely due to the hotel's recent opening, the overall service was deemed satisfactory with staff going out of their way to provide detailed and informative guidance. Their hospitality was a standout feature, contributing significantly to the positive experiences of the guests. Additionally, the availability of treats like free popsicles and green tea added a pleasant touch to the stay.
No, Hotel Shuranza MAKUHARI BAY doesn't have any pool.
No, a spa isn't available at Hotel Shuranza MAKUHARI BAY.
No, Hotel Shuranza MAKUHARI BAY doesn't allow dogs.
No, parking facilities aren't available at Hotel Shuranza MAKUHARI BAY.
No, Hotel Shuranza MAKUHARI BAY doesn't have a gym.