The InterContinental Chicago Magnificent Mile by IHG, is a must-stay destination in Chicago for those wanting to experience traditional grandeur with a touch of luxury. Guests have raved about the hotel's beautiful decor and charming indoor pool, while the king luxury suites have received nothing but praise for their stunning beauty. Although some comments highlighted the hefty price tag, guests have noted that the hotel is well worth it with excellent staff and great overall experience. It's the perfect location for a luxurious stay in the heart of Chicago.
Located amongst Chicago’s finest attractions the hotel has 455 spacious suites featuring private bedrooms and separate living areas, outfitted with 37-inch TVs, in addition to kitchenettes with refrigerators, microwaves and coffeemakers.
Summary of reviews
The Embassy Suites by Hilton Chicago Downtown Magnificent Mile stands out for its prime downtown location, which garners high praise from guests. Situated within walking distance to iconic attractions such as Navy Pier, the Magnificent Mile, Millennium Park and the Chicago Riverwalk, the hotel's central position makes it an ideal starting point for exploring the city. Guests appreciate the convenience of nearby public transportation, vibrant surroundings filled with stores, eateries and entertainment venues and the great views from the rooms, which altogether ensure a memorable stay in Chicago.
Breakfast at the hotel is highly appreciated for its variety, quality and the convenience of being complimentary. Many guests enjoy made-to-order omelets and a wide selection of hot and cold dishes, although the breakfast area can become crowded at times. Despite minor issues such as occasional food temperature and limited healthier options, the breakfast service generally exceeds expectations, providing a satisfying start to the day.
The evening social amenities, notably the happy hour, receive positive reviews from guests who enjoy complimentary drinks and snacks. The nightly receptions and excellent lunch services are seen as valuable additions. However, some guests have noted a decline in the quality of the cocktail hour food. Nevertheless, the inclusive nature of the happy hour delivers a pleasant, enriching experience that many guests appreciate.
The rooms are frequently praised for their spaciousness and comfort, featuring great city and Lake Michigan views. Families particularly enjoy the ample space and separate living areas. However, some reviews indicate the need for updated decor and improved housekeeping. While many find the beds comfortable, others report issues with sofa beds and room temperatures. Noise disturbances, especially in rooms overlooking the open atrium, are also noted.
Cleanliness experiences are mixed; while many guests find the rooms and common areas clean, others have encountered inconsistent housekeeping and maintenance issues. Overcrowded conditions during busy periods can exacerbate cleanliness problems, though the hotel's spaciousness and general tidiness are often appreciated.
The staff generally receives high praise for their friendliness and helpfulness, enhancing the guest experience. While isolated incidents of inefficiency and rudeness are reported, the overall sentiment is positive with many staff members going above and beyond to assist guests.
WiFi service at the hotel elicits mixed reviews with some guests finding it reliable and others experiencing connectivity issues. Despite these inconsistencies, the availability of free internet is considered a positive aspect.
The gym and pool offer additional amenities with the gym being modern and relatively well-equipped, although opinions on its size vary. The pool is small and can be crowded, but it is a hit with families and is generally well-maintained. Cleaner pool facilities would enhance the experience, as the current state can be inconsistent.
Parking is another mixed aspect; while the convenience of the parking garage and EV charging slots are appreciated, many guests find the daily fee expensive and the signage within the garage confusing. The absence of valet parking and occasional difficulties in finding a spot are two notable points of frustration.
Finally, for families, the hotel is a top choice with spacious rooms and family-friendly amenities. Families enjoy the two-room suites, complimentary breakfast and convenient location. Kids particularly love the pool and the views from the rooms. Despite occasional noise issues, the hotel's overall accommodating environment makes it an excellent option for family vacations.
In summary, Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers a prime location and a variety of valued amenities that contribute to a positive stay. While there are areas for improvement in terms of housekeeping and facility updates, the hotel's convenience, friendly staff and family-friendly atmosphere make it a popular choice for visitors to Chicago.
Located in the heart of the vibrant Chicago, The Peninsula Chicago combines the most heartfelt hospitality with the most lavish accommodation in order to make every guest's stay as comfortable and unique as possible. From elegantly appointed rooms and suites to spacious meeting rooms and the exquisite rooftop bar that offers spectacular panoramic views over this marvelous city and its wonders, this hotel is certain to provide you with everything you might need whether traveling for leisure or business purposes, or hosting the most lavish wedding or conference.
Summary of reviews
The Peninsula Chicago is the standard bearer for the hospitality industry, exceeding expectations in every aspect. Guests rave about the luxurious facilities, excellent staff and exceptional service that leaves a lasting impression. Despite the high price tag, the location and amenities are definitely worth it, making for a perfect stay. With high-end 5-star hotel service, a stunning property and world-class amenities, the Peninsula offers an unforgettable experience that will keep guests coming back. This hotel is a must-visit destination for travelers who want the very best.
A five-star luxury hotel located in the heart of the Gold Coast Historic District, just steps from the exclusive shopping of the Magnificent Mile, the nightlife of Rush Street and a delightful array of downtown Chicago’s world-famous galleries and museums.
Summary of reviews
The Sofitel Chicago Magnificent Mile is a highly recommended hotel for visitors to Chicago with its great location being a top positive aspect. The hotel is located in the heart of the city and provides easy access to a multitude of shopping, dining and entertainment options. The rooms are modern, spacious and clean with stunning city views, plush beds and excellent amenities. The staff is exceptional, friendly and professional, providing immaculate service that leaves guests feeling appreciated. While breakfast and dinner received mixed reviews, the lunch restaurant was consistently praised. The hotel is known for its extreme cleanliness and parking convenience is available at a cost that some guests may find to be steep. A majority of guests felt that the hotel exceeded their expectations and provided an exceptional five-star luxury experience, although some felt that the hotel could improve on some basic attention to detail for the price.
A luxury 5-star hotel in Chicago (Magnificent Mile - River North), close to Hancock Tower.
Summary of reviews
The Waldorf Astoria Chicago is a luxurious 5-star hotel that offers a cozy and romantic ambiance with its fireplaces. Although some guests experienced maintenance issues with their fireplaces, those who were able to use them described them as incredible and adding to the overall coziness of the room. While one guest expressed disappointment regarding the high price tag for their room, the majority of guests enjoyed a comfortable and upscale experience.
A luxury hotel situated atop Water Tower Place in the historic Gold Coast giving you the chance to explore Boston city, from shopping along Michigan Avenue to viewing famous works at the Art Institute.
Summary of reviews
The Ritz-Carlton, Chicago is a luxurious hotel that offers spacious and clean rooms with beautiful views of the city and lake. The bedding is plush and ultra comfortable, ensuring a good night's sleep. The hotel pays attention to cleanliness and the staff are helpful and accommodating. While some rooms may not come with a bathtub, alternatives can be offered. Overall, the hotel offers great rooms that are well worth the price.
Sable at Navy Pier Chicago, a Curio Collection by Hilton, receives widespread acclaim for its prime, scenic location coupled with breathtaking views of Lake Michigan and the Chicago skyline. The hotel situates guests in the heart of Navy Pier, providing easy access to local attractions like the Shakespeare Theater, various dining options and shops. The hotel’s rooftop bar and on-site restaurant enhance the guest experience with visitors frequently praising the stunning sunsets and sunrises observable from their modern, clean and well-equipped rooms.
Guests repeatedly highlight the hotel’s cleanliness, comfort and elegant décor. Rooms are praised for their serene atmosphere, comfortable beds and sleek bathroom designs. Despite occasional cleanliness issues, the feedback predominantly describes the accommodations as impeccable and well-maintained. Moreover, the courteous and friendly staff contribute significantly to the positive experiences, ensuring a professional and welcoming environment.
The breakfast at Sable presents a mixed experience; while the convenience and view are appreciated, there are mentions of limited choices and consistency issues, such as cold food and slow service. Similarly, dinner experiences show a dichotomy: some guests enjoy the offerings and friendly service, yet others find the menu minimal and expensive with a few incidents of slow service and occasionally disappointing meals.
Despite significant praise for the fantastic location and views, occasional service inconsistencies and internet connectivity issues have been reported. The Wi-Fi service sometimes encounters significant connectivity problems, although other conveniences like valet services and accessible customer service via texts are appreciated.
Families find the hotel particularly favorable due to its proximity to numerous activities, ensuring an enjoyable and memorable stay with children. Although the high cost of parking is a frequent complaint, the efficient valet service is often highlighted positively. For business travelers, the hotel's provision of business centers, meeting rooms and access to nearby convention centers makes it a convenient and well-equipped choice.
Overall, Sable at Navy Pier Chicago stands out for its remarkable views, prime location and cleanliness—ensuring a generally positive experience for tourists, families and business travelers alike, even though there are areas where improvements could further enhance guests' satisfaction.
Overall, the Best Western Plus Hawthorne Terrace Hotel is a great choice for travelers seeking a comfortable and convenient stay. While some guests noted that the reception and breakfast area could use some updates, the hotel's prime location more than makes up for it. Despite some reports of outdated mattresses, most visitors found the hotel to be a pleasant and enjoyable place to stay. While the price may be a bit high for some, it is reasonable considering the location. All in all, the Best Western Plus Hawthorne Terrace Hotel is a solid option for those looking for a comfortable and convenient stay in Chicago.
Loews Chicago O'Hare Hotel receives high praise from guests for its prime location, exceptional service, and comfortable accommodations. Strategically situated near O'Hare International Airport, the hotel offers a convenient and free shuttle service, making it ideal for both business and leisure travelers. Its proximity to the Fashion Outlets of Chicago and the vibrant Rosemont area ensures a wealth of shopping, dining, and entertainment options within easy reach. The modern, clean, and welcoming environment of the hotel provides spacious and well-appointed rooms that feature comfortable beds, luxurious decor, and high-end amenities, contributing to an overall refreshing experience.
The dining experience at Loews Chicago O'Hare Hotel is particularly notable, with guests lauding the quality and variety of meals available at the onsite restaurants. The Ashburn and The Capital Grille stand out for their impressive offerings, providing delicious meals and a pleasant atmosphere. The hotel is praised for its excellent breakfast buffet and convenient room service, although some guests note the breakfast isn't included in the room rate.
Impeccable cleanliness and attentive staff further enhance guest experiences at Loews Chicago O'Hare. The hotel maintains a tidy and stylish ambiance, supported by friendly and efficient service across all departments. Families and business travelers alike find the accommodations accommodating, with spacious rooms and robust business facilities catering to a wide array of needs. The gym is well-equipped with modern amenities, adding to the convenience of a complete visit.
While WiFi quality can vary, the overall experience at Loews Chicago O'Hare Hotel ensures a pleasant stay with exceptional service, comfort, and convenience that make it a standout choice for travelers visiting Chicago.
The Hyatt Regency O'Hare Chicago garners widespread praise for several key aspects, predominantly receiving positive reviews from guests. Its enviable location stands out as a major advantage, particularly due to its proximity to O'Hare International Airport and the convenience of a regular, complimentary shuttle service. This prime placement is advantageous not only for air travelers but also for those attending conventions at the nearby convention center, enhancing overall ease of access. The peaceful, safe and clean surrounding area further adds to its appeal, alongside the proximity to various restaurants and amenities. Guests generally find the spacious, comfortable rooms and the hotel’s suitability for events and functions commendable.
Breakfast at the hotel receives mixed reviews, though many guests praise the extensive selection, high-quality ingredients and the presence of made-to-order options, describing it as one of the best hotel breakfasts. However, a consistent concern involves the high cost with several guests feeling that the breakfast does not offer sufficient value for the price.
Rooms are frequently highlighted for their cleanliness, spaciousness and comfort with guests appreciating the well-maintained spaces and modern aesthetic. Some concerns were raised about occasional maintenance issues and outdated décor, but overall, the rooms meet guests’ expectations for comfort and cleanliness.
The hotel's cleanliness is a notable strength with guests consistently impressed by the immaculate condition of both rooms and common areas. The property, despite its age, maintains a high standard of cleanliness and an inviting environment, thanks in part to the efficient and friendly staff.
The staff at Hyatt Regency O'Hare Chicago is repeatedly praised for their professionalism, kindness and helpfulness. Many individual staff members receive special mentions for their exceptional service, contributing positively to guests' overall experience.
While the wifi service poses a significant concern for several guests due to its lack of stability and reliability and the parking fees are often deemed steep and problematic, these issues do not overshadow the hotel’s many strengths.
Families and business travelers alike find the hotel welcoming and convenient with special appreciation for the shuttle bus service and the overall comfort provided by the spacious, comfortable rooms.
In conclusion, despite a few areas needing improvement, especially in terms of wifi reliability and cost-related concerns, the Hyatt Regency O'Hare Chicago impresses with its convenient location, clean and comfortable rooms and exceptional staff service, making it a preferred choice for many visitors.
Overall, guests rave about The Guesthouse Hotel and its exceptional amenities. One of the standout features is the ease and security of the on-site parking. Multiple free spaces are available in the private, closed garage, ensuring that guests never have to worry about their vehicle's safety. The garage's easy in and out allows for added convenience. While the parking fee isn't cheap, guests agree that the cost is well worth the security and convenience it provides. Overall, The Guesthouse Hotel is a top-notch choice for anyone looking for an exceptional stay with unparalleled amenities.
Sonesta Chicago O'Hare Airport Rosemont stands out for its excellent location, making it an optimal choice for those traveling through Chicago O’Hare International Airport. Guests appreciate the hotel's proximity to the airport, car rental center and local attractions like the All-State Arena. The hotel’s efficient shuttle service and safe surrounding area add to its convenience and appeal.
Dining at the on-site Harry Caray's restaurant is generally well-regarded, offering good quality food and a pleasant atmosphere. Though some find the restaurant and bar a bit expensive, the convenience and overall dining experience receive positive mentions. Breakfast experiences are mixed with some praising the quality and variety, while others note the cost and occasional lack of inclusivity in their stay.
The hotel rooms are another highlight, frequently described as spacious, clean and comfortable. Guests benefit from modern layouts, effective soundproofing and a restful environment, although minor maintenance issues and occasional stuffiness are noted. Cleanliness standards are praised consistently, contributing to an overall comfortable stay.
Staff at Sonesta Chicago O'Hare Airport Rosemont earn high marks for their friendliness and professionalism, enhancing the guest experience with their attentive service. While Wi-Fi service is mostly satisfactory and appreciated for being free, there is room for improvement in connectivity and speed.
Parking is convenient with a spacious lot, although the associated fees are seen as a downside by some guests. The comfort of the beds adds to a restful stay with most guests finding them very comfortable, despite a few remarks on the need for updates.
Overall, Sonesta Chicago O'Hare Airport Rosemont offers a reliable and comfortable stay, especially for those on short trips or layovers near the airport, living up to its three-star rating with commendable service and convenient amenities.
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