Aparthotel in La SerenaCoquimbo > Elqui > Coquimbo
8.6
Very Good
From $48
$
+2
Info
Summary of reviews
Apart Hotel Y Cabanas Vegasur has garnered overwhelmingly positive reviews from visitors, mainly for its outstanding location, exceptional cleanliness, and attentive service. Nestled just steps from the beach, the hotel is ideally situated for beach lovers and those looking for tranquility, with easy access to local amenities such as supermarkets and eateries. Guests appreciate the property's beautiful maintenance, especially the spotless cabins and lush gardens, which provide a serene and relaxing atmosphere. The welcoming and accommodating staff, who often exceed guest expectations by providing excellent service and helpful assistance, further enhance the visitor experience.
While breakfast is not included in the room price, guests are often pleasantly surprised by the available offerings, including room service at no additional cost. Although some improvements are needed in variety and organization, the overall breakfast service is satisfactory. The cozy and well-equipped cabins are highly praised for their cleanliness, comfort, and privacy, despite minor issues with bedding arrangements and hot water availability. Guests enjoy the hotel’s picturesque surroundings and spacious accommodations, making it suitable for families and couples alike.
The pool area is a standout feature, providing a large inviting space for relaxation, along with barbecue facilities and playgrounds. However, WiFi connectivity remains an area for improvement, with limited access primarily in the reception area. Even so, guests consistently commend Apart Hotel Y Cabanas Vegasur for its blend of beautiful surroundings, excellent service, and notable overall value, recommending it as a tranquil getaway spot.
Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.8
Excellent
From $107
$
+4
Info
Summary of reviews
Wyndham Garden Santiago Kennedy enjoys a stellar reputation, largely due to its prime location in Santiago's heart. Guests appreciate its strategic position, offering easy access to key attractions, shopping centers, restaurants, bars and parks. The proximity to major roads like Avenida Kennedy and Vespucio Express enhances convenience, making it an ideal choice for both leisure and business travelers. The tranquil and safe neighborhood provides a serene atmosphere while maintaining accessibility to vibrant spots and family-friendly activities.
The hotel’s facilities earn high marks with many guests highlighting the comfortable rooms, spacious bathrooms and a range of superb amenities including a fitness center and a well-regarded breakfast buffet. Despite some suggestions for modernization, the rooms are often praised for their comfort, cleanliness and scenic views, which contribute to a quality sleep experience. The hotel's cleanliness standards are highly acclaimed with guests consistently noting the immaculate condition of the rooms and common areas. However, occasional lapses in housekeeping attention underline areas for potential improvement.
Dining at Wyndham Garden Santiago Kennedy is another notable highlight. The restaurant impresses with its varied menu, good food and exemplary service, especially for standout dishes like lamb and well-crafted cocktails. While the breakfast buffet receives mixed reviews, many guests still appreciate the variety and fresh ingredients offered.
The hotel staff's exceptional service significantly enhances guest experiences. The team is consistently lauded for their friendliness, attentiveness and eagerness to assist. Specific staff members are commended for their personalized service, adding to the welcoming and hospitable vibe of the hotel.
However, the hotel's WiFi has been a frequent source of frustration with many guests encountering unreliable and weak internet connections. This area requires urgent attention to meet the expectations of modern travelers. The gym, albeit basic, adds value to the experience, though it could benefit from more equipment. The pool area receives mixed reviews with some guests enjoying the heated pool while others cite maintenance and temperature issues.
Parking at the hotel is noted to be a challenge, often described as narrow and congested, affecting accessibility and convenience. Despite these logistical concerns, some guests appreciate the security of the area.
For families, the hotel is seen as a solid choice, providing a friendly atmosphere suitable for parents and children alike. The exceptional comfort of the beds is a standout feature, contributing significantly to a restful guest experience.
Overall, Wyndham Garden Santiago Kennedy is heralded as a beautiful, clean and comfortable four-star hotel. It is highly recommended for its excellent value for money, strategic location and superior service, ensuring a generally pleasant and satisfying stay for its guests.
Hotel Diego De Almagro Arica enjoys a prime, beachfront location widely praised for its proximity to the ocean and stunning sea views from many of its rooms. Guests often commend its serene surroundings and excellent access to nearby amenities such as playgrounds, restaurants, a mall and supermarkets, making it a convenient spot for relaxation and practical needs. The peacefulness and accessibility of the area enhance the overall stay, positioning the hotel as an ideal choice for both tranquility and convenience.
Despite mixed reviews surrounding the breakfast, many guests highlight its deliciousness, variety and plentiful options. The buffet style and quality of the meal are appreciated, along with the kindness and attentiveness of the breakfast staff. However, there are suggestions for improvement in terms of variety and freshness to enhance the experience further.
Dinner at the hotel also draws mixed feedback. While the quality of the food is generally considered good, there are calls for more variety in the evening menu and longer restaurant service hours. Guests often find the dinner service too limited, particularly during busy periods or special events.
The rooms at Hotel Diego De Almagro Arica are consistently praised for their spaciousness, cleanliness and comfort. Guests often mention the beautiful sea views and proximity to Chinchorro Beach as highlights. However, some reviews point out issues with room maintenance and inconsistent housekeeping services that need attention. Despite these drawbacks, the overall comfort and favorable room sizes contribute positively to guests' stays.
Cleanliness across the hotel receives mixed reviews. While many guests appreciate the clean and organized state of the rooms and bathrooms, others note significant lapses in cleanliness in various parts of the hotel, including dirty windows, unclean pools and dusty common areas. More frequent and thorough cleaning is suggested to maintain a consistently high standard.
The staff is notably friendly and attentive with particular mentions of exceptional service by individuals like Mr. Álvaro and Mr. German. While most interactions are positive, some guests report encountering unhelpful and less warm receptionists, indicating room for improvement in consistency and training.
The hotel's wifi service has several issues with guests frequently reporting difficulties in connecting and maintaining a stable network, particularly in the rooms. Improvements in internet speed and reliability would enhance the overall guest experience. Similarly, the pool area, although initially appealing in photos, often disappoints due to cleanliness and maintenance issues, restricting its use and enjoyment.
The beachfront location remains a significant highlight, offering direct and easy access to a beautiful, quiet beach, making it a desirable choice for those looking to enjoy scenic seaside stays. The central location also provides convenience, being close to downtown and local attractions, ensuring guests enjoy a pleasant and picturesque environment.
Parking at the hotel is positively reviewed for its convenience, spaciousness and safety, adding an extra layer of comfort for those traveling by car. The family-friendly atmosphere is another plus with the hotel's environment being well-suited for family vacations. However, a few mentions of safety concerns suggest vigilance is necessary when traveling with young children.
Finally, the beds at Hotel Diego De Almagro Arica receive high praise for their comfort and cleanliness, contributing significantly to restful sleep for guests. Despite some criticisms regarding noise and occasional maintenance issues, the general sentiment remains positive, highlighting the quality sleep experience.
Overall, while Hotel Diego De Almagro Arica offers an excellent location, comfortable accommodations and friendly service, it also has areas that require significant improvement, particularly concerning cleanliness, wifi service, restaurant operations and pool maintenance, to fully meet guests' expectations and deliver a four-star experience.