Aparthotel in La SerenaCoquimbo > Elqui > Coquimbo
8.7
Very Good
From $48
$
Info
Summary of reviews
Apart Hotel Y Cabanas Vegasur has garnered overwhelmingly positive reviews from visitors, mainly for its outstanding location, exceptional cleanliness, and attentive service. Nestled just steps from the beach, the hotel is ideally situated for beach lovers and those looking for tranquility, with easy access to local amenities such as supermarkets and eateries. Guests appreciate the property's beautiful maintenance, especially the spotless cabins and lush gardens, which provide a serene and relaxing atmosphere. The welcoming and accommodating staff, who often exceed guest expectations by providing excellent service and helpful assistance, further enhance the visitor experience.
While breakfast is not included in the room price, guests are often pleasantly surprised by the available offerings, including room service at no additional cost. Although some improvements are needed in variety and organization, the overall breakfast service is satisfactory. The cozy and well-equipped cabins are highly praised for their cleanliness, comfort, and privacy, despite minor issues with bedding arrangements and hot water availability. Guests enjoy the hotel’s picturesque surroundings and spacious accommodations, making it suitable for families and couples alike.
The pool area is a standout feature, providing a large inviting space for relaxation, along with barbecue facilities and playgrounds. However, WiFi connectivity remains an area for improvement, with limited access primarily in the reception area. Even so, guests consistently commend Apart Hotel Y Cabanas Vegasur for its blend of beautiful surroundings, excellent service, and notable overall value, recommending it as a tranquil getaway spot.
Keo Hotel - Ovalle Casino Resort is a serene retreat nestled at the exit of Ovalle, offering a peaceful escape combined with accessible proximity to the city. The hotel's location is lauded for its tranquility, surrounded by green areas and close to the beach, making it an ideal spot for relaxation. Despite being close to a busy street and a casino, guests enjoy quieter environments free from noise distractions.
The breakfast buffet at the hotel is highly praised for its variety and quality, featuring a wide range of savory and sweet options, fresh fruit juices and more. Service at breakfast is particularly commendable, contributing to a pleasant start to the day, despite occasional overcrowding concerns. The dining experience throughout the hotel receives mixed reviews with many guests praising the quality and variety of dishes and the friendly restaurant staff. However, some critiques focus on slow service, high prices and limited dinner menu options.
Rooms are generally appreciated for their spaciousness, cleanliness and modern design. Comfortable beds and efficient air conditioning enhance the stay, although issues like poor lighting, noise from the street or casino and occasional maintenance problems are noted. Cleanliness extends throughout the hotel with many guests commending the high standards of hygiene and the friendly and efficient cleaning staff.
The staff at Keo Hotel - Ovalle Casino Resort are frequently praised for their friendliness and attentiveness, contributing significantly to the positive guest experience. However, some mixed feedback exists regarding the reception staff.
While the hotel's WiFi is available, it receives mixed reviews due to frequent connectivity issues and poor signal strength, which can be problematic for guests needing reliable internet access.
The spa and gym facilities are appreciated for their contribution to relaxation and tranquility, although extra charges for spa access and occasional operational inconsistencies are noted. The pool area, although aesthetically pleasing, faces operational challenges and maintenance issues that need addressing.
Parking is one area where the hotel consistently falls short with guests experiencing frustration due to the lack of exclusive and adequately lit parking spaces, especially during events.
For families, the hotel provides a cozy and accommodating atmosphere, but child-friendly options are somewhat limited with restrictions on pool and sauna access for younger guests.
Overall, despite some areas needing improvement, Keo Hotel - Ovalle Casino Resort receives positive feedback for its serene location, quality breakfast, clean and comfortable rooms and helpful staff, aligning well with the expectations of a four-star hotel.
Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.6
Very Good
From $100
$
Info
Summary of reviews
DoubleTree by Hilton Santiago Kennedy in Chile receives strong overall praise for its various features, creating a pleasant and memorable experience for its guests. Located in the vibrant Vitacura area, this hotel benefits from an exceptional location with easy access to top destinations in Santiago including renowned restaurants, bars and shopping centers like Parque Arauco. Visitors appreciate the safety and tranquility of the neighborhood, along with impressive views from both the rooms and the restaurant.
The breakfast service consistently garners positive feedback for its delicious, varied and plentiful offerings. Guests appreciate the fresh quality of the food, the wide selection and the friendly, professional service provided. The rooftop restaurant also enhances the dining experience with its spectacular city views, excellent service and quality dishes, though there are occasional remarks about the menu variety and service speed.
Guests find the rooms comfortable, clean and modern with spacious layouts and top-notch soundproofing that contribute to a relaxing stay. Panoramic views from the rooms are frequently highlighted. Although there are occasional mentions of smaller room sizes and minor ventilation issues, the overall atmosphere remains positive due to well-maintained facilities and impressive design.
Cleanliness is a standout feature at this hotel with meticulous attention to detail noted throughout the premises. The staff’s dedication to maintaining a clean and comfortable environment significantly enhances guest satisfaction. Staff friendliness and professionalism also receive high praise with many reviewers highlighting exceptional service from various team members who go above and beyond to ensure a pleasant stay.
The WiFi service is reliable with strong connectivity and good coverage in most areas, although there are some sporadic reports of slow speeds. The spa and gym facilities receive mixed feedback; while many guests enjoy the clean and well-maintained amenities, others note some limitations in service availability and equipment.
Pool facilities are appreciated for their cleanliness and relaxing environment, complemented by beautiful rooftop views and a hot jacuzzi. However, the small size and occasional overcrowding are noted drawbacks. The parking facility is another commonly praised feature, offering free, secure and convenient parking, though it can get congested during peak times.
Overall, the DoubleTree by Hilton Santiago Kennedy offers a highly positive experience with its prime location, excellent dining options, comfortable accommodations and exceptional staff, making it a reputable and enjoyable choice for travelers visiting Santiago.
Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.8
Excellent
From $113
$
Info
Summary of reviews
Boulevard Suites Ferrat in Santiago, Chile receives widespread praise for its exceptional location, providing easy access to major shopping centers, supermarkets, parks and transportation options. Guests appreciate the beautiful residential setting and stunning views, particularly of the Andes, making it a prime choice for those seeking both tranquility and convenience.
The breakfast service is lauded for its delicious offerings, high quality and variety with kind and attentive staff enhancing the experience. Although there are occasional critiques about the selection and room crowding, many find the breakfast to be a delightful start to their day.
While the hotel lacks an in-house restaurant for dinner, the room service menu, despite its limited variety, receives positive feedback for its reasonably priced and well-prepared dishes. Guests particularly enjoy the commendable quality of the food and the standout items, such as the Barros Luco sandwich.
The spacious rooms are a significant highlight, offering ample space to relax with well-equipped kitchen and living areas, making the hotel suitable for families and long-term stays. Views from the suites are often described as breathtaking. Cleanliness is often praised, although there are occasional reports of inconsistent housekeeping. Maintenance issues in some rooms, like poorly finished construction and old room conditions, are noted but don’t appear to overshadow the overall positive impressions.
Staff at Boulevard Suites Ferrat are frequently commended for their friendliness, efficiency and professionalism. Guests appreciate the helpful and multilingual nature of the team, ensuring a supportive and pleasant stay. Names like Juan, Javiera and Marcela receive specific commendations for their exceptional hospitality.
The hotel offers a good WiFi service, particularly in lower areas and workspaces, though issues with connectivity are reported on upper floors. The spa, including the gym, pool, Jacuzzi and saunas, is generally well-received for its quality, though there are suggestions for better maintenance and couple-friendly policies.
Family-friendliness is another strong point with facilities and amenities catering well to parents and children. The hotel is also dog-friendly, amplifying its appeal for families. Guests commend the comfortable beds and often mention a restful sleep experience, although some note issues with older mattresses.
Overall, Boulevard Suites Ferrat lives up to its four-star rating with good facilities and a strategic location, making it highly recommended for families, couples and business travelers alike seeking a comfortable and accommodating stay in Santiago.
Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.7
Very Good
From $138
$
Info
Summary of reviews
Novotel Santiago Providencia receives overwhelmingly positive feedback across multiple categories, establishing it as an excellent choice for visitors to Santiago. Its prime location in the tranquil yet bustling Providencia neighborhood is consistently highlighted, providing easy access to major attractions like the Costanera Center and Sky Costanera, as well as convenient proximity to public transport, restaurants, cafes and essential amenities. Guests appreciate the safe, peaceful atmosphere and the convenience of the surrounding area.
The breakfast at the hotel is generally praised for being comprehensive, fresh and delicious with a variety of options including gluten-free items. Although some guests mention areas for improvement such as more fruit variety and quicker replenishment, the overall experience remains positive. The dinner service also receives mixed reviews; while some praise specific dishes and the friendliness of the bar staff, others note limited choices and high prices.
The rooms at Novotel Santiago Providencia are lauded for their cleanliness, spaciousness, modern amenities and comfort. Guests often describe the rooms as well-maintained with good views and effective sound insulation, contributing to a restful stay. Despite occasional minor maintenance issues, the rooms consistently meet high standards, adding to the hotel's appeal.
Cleanliness is a standout feature throughout the hotel with meticulous housekeeping ensuring spotless rooms and common areas. This high standard extends to the hotel's spa and gym facilities, which are well-maintained and provide a pleasant, clean environment for guests to relax and exercise, although a few minor issues such as limited equipment were noted.
The staff at Novotel Santiago Providencia receive high marks for their friendliness, helpfulness and attentiveness, significantly enhancing the overall guest experience. Specific employees are often mentioned for their exemplary service, despite occasional reports of less friendly interactions and language barriers.
WiFi service at the hotel is a point of mixed feedback. While some guests report strong, reliable connections, others face difficulties with slow or inconsistent internet access, especially in specific areas.
The hotel also caters well to families, offering a comfortable and safe environment suitable for both family and business travelers. Family units are appreciated for their spaciousness, though some improvements could be made to the children's activities provided.
The quality of the beds and linens is frequently praised with guests highlighting the comfort and softness of the large, king-size beds. While a few encountered issues with additional beds, the primary beds contribute significantly to a restful experience.
Finally, Novotel Santiago Providencia upholds its four-star rating consistently, garnering praise for its modern design, stylish decor and the overall high quality of service and facilities. Guests find it a reliable and elegant choice in Santiago, ensuring a comfortable and enjoyable stay.
Hotel in Puerto VarasLos Lagos > Llanquihue > Puerto Varas
8.9
Excellent
From $110
$
Info
Summary of reviews
Hotel Cabaña Del Lago Puerto Varas offers an exceptional experience characterized by its picturesque location, well-maintained amenities and warm hospitality, making it an ideal choice for families, couples and solo travelers alike.
Nestled on the serene shore of Lake Llanquihue, the hotel provides stunning panoramic views of the lake and nearby volcanoes, easily accessible from the rooms, terraces and dining areas. The strategic location offers close proximity to downtown Puerto Varas, enabling guests to explore local shops, restaurants and the waterfront area, all while enjoying a peaceful and scenic environment.
Guests consistently praise the comfort, cleanliness and spaciousness of the rooms, which, despite minor signs of needing renovation, offer a cozy refuge with modern conveniences and breathtaking views. The hotel's cleanliness standards are impeccable with thorough housekeeping ensuring a pristine environment across rooms and common spaces.
The breakfast receives high commendations for its variety and quality, featuring a wide selection of fresh, local produce. The dining experience overall is positive, particularly for breakfast and lunch with the restaurant’s atmosphere enhanced by scenic lake views and attentive service.
The staff at Hotel Cabaña Del Lago is frequently highlighted for their friendliness, professionalism and willingness to go above and beyond to create a welcoming and comfortable stay. Despite occasional feedback about slower service, the overall impression is of a dedicated and kind team contributing to the hotel's inviting atmosphere.
Family-friendly amenities are a standout with the pool area, including a heated children's pool and water slide, being especially popular among young guests. The hotel ensures a fun and relaxing experience for families through spacious and comfortable accommodations, a game room for children and various activities tailored to family needs.
The spa and pool facilities, while generally well-received, do have room for improvement in certain areas. Guests appreciate the relaxing treatments and facilities like saunas and hot tubs, although some maintenance is needed. The heated indoor pool is frequently praised for its cleanliness and appeal, making it a delightful amenity for guests.
Parking facilities are mostly appreciated for their security and convenience, though some guests experience challenges with limited spaces. Nonetheless, the ease of access and availability cater well to those traveling by car.
In summary, Hotel Cabaña Del Lago Puerto Varas offers a charming blend of natural beauty, comfort and friendly service. Its beautiful location, well-equipped family facilities and dedicated staff create a memorable experience that encourages relaxation and exploration in the heart of Puerto Varas.
Hotel in Vina del MarValparaiso > Valparaiso > Vina del Mar
8.7
Very Good
From $96
$
Info
Summary of reviews
Hotel Bosque de Reñaca provides an exceptional blend of city convenience and natural tranquility, praised for its peaceful retreat hidden amidst lush greenery. The serene forest setting, well-maintained gardens and proximity to key attractions make it an ideal place for nature lovers and those seeking relaxation, despite being a bit distant from the beach.
Guests often highlight the well-regarded breakfast for its variety, quality and accommodating options, despite occasional complaints about restocking and organization. The dinner experience is mixed; the food is frequently praised for taste and variety, though criticisms arise concerning the limited menu, high prices and inconsistent service.
Rooms are commended for being clean, spacious and comfortable with cozy infrastructure and beautiful surroundings enhancing the stay. However, there are noted maintenance issues, outdated amenities and occasional cleanliness lapses that need attention.
The cleanliness of the hotel elicits mixed feedback. While many rooms and areas are found to be very clean and well-maintained, problems such as dirty carpets and walls in common areas and specific rooms detract from the overall experience.
The staff at Hotel Bosque de Reñaca are a significant highlight, frequently praised for their friendliness, attentiveness and exceptional service, contributing to a welcoming and pleasant atmosphere.
WiFi experiences are varied; some guests report stable and satisfactory connectivity, while others face issues with speed and stability.
The hotel's spa is a standout feature, highly praised for its well-maintained facilities, variety of services and excellent staff, although reservations are recommended due to high demand.
Parking facilities receive mixed reviews. While some appreciate the availability of parking and free options, others find the parking area small and stressful to navigate, suggesting a need for improvement.
As a family-friendly hotel, it offers diverse activities and amenities for children, garnering positive remarks for creating a safe and engaging environment for families, despite minor concerns about rule enforcement and noise.
Lastly, opinions on the beds vary. Many guests find them comfortable with clean, soft linens, while some note issues with firmness and bed composition. Overall, most visitors report a satisfactory sleeping experience.
In summary, Hotel Bosque de Reñaca is favored for its serene location, excellent staff and comfortable amenities with room for improvement in maintenance, dining service and certain facilities.
Terrado Suites Iquique impresses guests with its exceptional location by the ocean, offering stunning views of Cavancha Beach and the bay from both rooms and common areas. The hotel's proximity to local attractions provides convenient access to dining and entertainment options, making it an attractive choice for travelers seeking a blend of tranquility and urban exploration.
The breakfast experience is consistently praised for its quality, variety, and the attentive service provided by the staff, who go above and beyond to fulfill special requests. The restaurant also receives high marks for its ambiance and exquisite meals, particularly dinner, where guests can enjoy ocean views alongside diverse and expertly prepared dishes.
Rooms at Terrado Suites Iquique mainly receive positive feedback for their spaciousness and comfort, boasting breathtaking ocean vistas. Although some guests reported minor maintenance and amenity issues, the overall impression is favorable, particularly for families looking for ample space and scenic views.
Cleanliness at the hotel is generally well-regarded, with many guests applauding the hygiene of the facilities. There are occasional issues with inconsistencies, but the attentive staff helps to mitigate concerns, ensuring a pleasant stay.
The staff consistently stand out for their warmth and attentiveness, receiving commendations across various areas of the hotel. From reception to dining services, their professionalism and dedication greatly enhance the guest experience.
Terrado Suites Iquique also features direct access to Cavancha Beach, enriching the stay with beautiful coastal views and an inviting seaside atmosphere. However, parking presents a challenge with limited spaces, highlighting an area for potential improvement.
Overall, Terrado Suites Iquique delivers a positive experience characterized by superb location, quality dining, and remarkable service. While there are minor areas needing enhancement, the hotel's attributes make it a popular choice for visitors seeking a picturesque and comfortable stay by the sea.
Glamping Miraflores, situated in the heart of the Elqui Valley, presents a captivating opportunity for guests to immerse themselves in nature while enjoying luxurious accommodations and amenities. The location, surrounded by vineyards and adjacent to the Elqui River, is celebrated for its serene and picturesque environment, ideal for stargazing and exploring. Guests appreciate its strategic placement that balances seclusion with accessibility, making it a favored destination for a tranquil retreat away from city life.
The breakfast experience is another highlight of Glamping Miraflores, consistently praised for its delicious and abundant offerings. Guests enjoy a variety of options, including tea or coffee, bread, fried eggs, yogurt, cake, and cereal. The friendly staff further enhance the dining experience, contributing to a positive start to the day.
Accommodation facilities, characterized by spacious tents and domes, offer a perfect blend of comfort and adventure. Guest reviews highlight their cleanliness, thoughtful design, and private bathrooms, offering a cozy escape tailored for relaxation. The impeccable maintenance complements the inviting atmosphere, allowing guests to savor the clean and well-kept surroundings.
The attentive staff at Glamping Miraflores receive accolades for their genuine friendliness and dedication to guest satisfaction. Visitors particularly commend Monica, Claudio, and Magdalena for their warm hospitality and knowledgeable service, creating a welcoming and memorable stay.
While the pool, described as artisanal and akin to a natural pond, receives mixed reviews due to environmental factors affecting its cleanliness and functionality, the scenic river serves as an enjoyable alternative for those seeking natural beauty.
Finally, the beds at Glamping Miraflores are regularly praised for their comfort and quality, ensuring guests experience restful nights in a clean and cozy environment. Though there is a minor mention of an issue with one mattress, the overall consensus remains positive.
In essence, Glamping Miraflores offers guests a comfortable escape amidst nature, supported by excellent service and delightful amenities, making it a highly recommended venue for serene retreats.
Hotel in Torres del PaineMagallanes y Antartica Chilena > Ultima Esperanza > Torres de Paine
9.4
Excellent
From $208
$
Info
Summary of reviews
Río Serrano Hotel + Spa, situated at the entrance of Torres del Paine National Park, offers guests an extraordinary blend of natural beauty, impressive amenities and outstanding service. Guests are consistently amazed by the stunning location that provides breathtaking panoramic views of the Paine massif and Serrano River, making it an ideal base for both relaxation and adventurous excursions. The welcoming and helpful staff add to the memorable experience, ensuring a warm and accommodating atmosphere.
The hotel's breakfast receives high praise for its delicious and abundant offerings, including fresh fruits, varied breads, salmon and cream cheese. The beautiful breakfast area with views of Torres del Paine enhances the experience. Dinners also receive commendations for their high-quality and diverse options, though some guests mention the need for a more varied menu. The dining experience is further elevated by excellent service and spectacular views from the restaurant.
Rooms at the hotel are noted for their comfort, spaciousness and exceptional cleanliness. Guests particularly appreciate the large windows that frame the magnificent surrounding landscapes. While some mention minor drawbacks like smaller bathrooms and lack of certain in-room amenities, the overall sentiment is positive with the superior rooms receiving special mentions for their impressive vistas and comfort.
The hotel's spa and pool facilities greatly enhance the guests' stay. The new, stylish spa offers a luxurious retreat with swimming pools, saunas and exceptional massage services, all within a tranquil environment. The indoor heated pool is particularly praised for its perfect temperature and stunning mountain views, serving as a wonderful spot to relax after exploring the park.
Río Serrano Hotel + Spa's commitment to cleanliness is apparent throughout the property, contributing to a comfortable and pleasant stay. The staff, from the front desk to the bartenders, consistently earn high marks for their professionalism, friendliness and dedication to providing excellent service.
While the WiFi service has mixed reviews, generally working well but not particularly fast, the hotel compensates with exceptional amenities, including its all-inclusive package. This package enhances the convenience of the stay, particularly with prepared lunch boxes for hikes, although some elements like tips and certain excursions are not included.
Overall, Río Serrano Hotel + Spa provides a luxurious and immersive experience, thanks to its unparalleled location, excellent facilities and outstanding service, making it a top choice for visitors looking to enjoy the natural splendor of Torres del Paine.
Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.7
Very Good
From $143
$
Info
Summary of reviews
The Courtyard by Marriott Santiago Las Condes offers an unbeatable location in a safe area with shopping malls, restaurants and public transportation nearby. Guests were impressed by the great service which is highly regarded in the Marriott chain as well as the spacious, modern and clean rooms with amazing views of the city. The breakfast has received rave reviews from guests with options for all tastes and dietary requirements. The hotel's cleanliness and attentive staff were also praised. The pool was highly recommended by guests for its temperature, cleanliness and size with stunning views. Some mixed reviews were noted for the parking situation but overall, free parking was appreciated. The hotel overall is a great option for a comfortable and elegant stay in Santiago with some guests describing it as a luxurious and sophisticated 4-star hotel with the spirit of a 5-star hotel.
Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.4
Very Good
From $115
$
Info
Summary of reviews
Hyatt Place Santiago/Vitacura distinguishes itself as a premier destination for both leisure and business travelers, primarily due to its advantageous location and high-quality accommodations. Nestled in a tranquil and upscale neighborhood, the hotel offers convenient access to a variety of dining, shopping and essential services, enhancing guest comfort and convenience. Proximity to renowned areas such as Alonso de Córdova and the main shopping mall further solidifies its appeal, making it an excellent base for exploring Santiago.
The rooms at Hyatt Place Santiago/Vitacura receive widespread acclaim for their spaciousness, modern amenities and cleanliness. Guests frequently highlight the stunning mountain views, comfortable beds and well-organized layouts, contributing to a restful and luxurious stay. The staff are noted for their friendliness and attentiveness, particularly in maintaining the rooms in impeccable condition.
While the hotel’s breakfast is well-received for its variety and the helpfulness of its staff, some guests feel there is room for improvement in terms of offering more diverse and consistently high-quality options. Dinner experiences also receive mixed reviews; some guests enjoy the convenient late-night dining and scenic views, while others note limited menu variety and occasional slow service.
Family travelers find the hotel particularly accommodating with spacious rooms and amenities tailored for family needs. The family-friendly pool and gym are often praised, providing enjoyable experiences for both adults and children.
Despite minor critiques about the size and inconsistent maintenance of the pool, its heated feature and pleasant design are generally appreciated. The gym is well-equipped and maintained, though some guests suggest updates to certain equipment.
Parking at the hotel, while free and secure, poses challenges due to its separate location and limited spaces, causing inconvenience for guests, especially during bad weather or when transferring luggage.
Although the Wi-Fi service has faced criticism for its instability and poor connectivity, the overall quality of service and amenities at Hyatt Place Santiago/Vitacura remain strong points. Guests repeatedly commend the dedicated and friendly staff, contributing to the hotel's reputation for excellent customer service.
The hotel's location also offers vibrant nightlife options with numerous bars, pubs and restaurants nearby, making it suitable for guests looking to experience Santiago's evening entertainment.
In summary, Hyatt Place Santiago/Vitacura excels in providing comfortable, clean and spacious accommodations with a prime location and a friendly, attentive staff. While there are areas for improvement, such as the dining options, Wi-Fi reliability and parking logistics, the overall experience remains highly positive, making it a desirable choice for travelers visiting Santiago.
Hotel in MaitencilloValparaiso > Valparaiso > Puchuncavi
8.4
Very Good
From $101
$
Info
Summary of reviews
Hotel Mae consistently receives praise for its enviable beachfront location, offering stunning ocean views and a serene atmosphere perfect for relaxation. Guests love the easy access to the beach and the tranquil, picturesque setting, making it an ideal spot for beach lovers. The well-maintained swimming pools, clean and comfortable rooms and exceptional proximity to various beaches further enhance the appeal. The hotel's location is described as unbeatable, prime and exceptional, cementing it as a standout feature.
The hotel’s amenities and service also receive high marks. The restaurant is well-regarded for its quality and varied menu, despite occasional criticism for limited options and long wait times. Breakfast offerings are generally described as delicious and plentiful with positive notes on variety, quality and the addition of gluten-free options. While some guests desired more fruit options and longer breakfast hours, the overall feedback is positive.
Room reviews are mixed but generally favorable, especially for the incredible ocean views and spacious layouts conducive to tasks like remote work. Cleanliness and comfort are frequently highlighted, though some issues like musty smells, heating problems and noise due to thin walls have been noted. The hotel’s common areas and facilities, including the restaurant and pools, are commended for their cleanliness and orderliness.
Staff at Hotel Mae are frequently cited as the hotel's biggest asset. Guests praise the team for their friendliness, professionalism and attentiveness with specific commendations for individuals at reception. The staff’s dedication and willingness to assist greatly contribute to an inviting atmosphere and a positive hotel experience.
While the Wi-Fi experience is mixed with some guests finding it reliable and others deeming it virtually unusable in certain areas, the staff's problem-solving attitude mitigates some of the negative experiences. The spa services receive significant praise, especially for the quality of massages. However, some management lapses, such as absent staff at the spa reception, are noted.
The pool area is generally a highlight with its beautiful setting and clean, heated pools contributing to a relaxing experience. However, maintenance issues and inconsistent pool temperatures are occasional drawbacks. Parking presents both positives and challenges; the free and accessible parking is appreciated, but limited spaces and insufficient control can lead to a crowded experience.
In summary, Hotel Mae is highly recommended for its prime beachfront location, stunning ocean views and well-maintained facilities. The exceptional staff and abundant amenities make it a top choice for travelers seeking a relaxing seaside escape, despite areas needing improvement such as Wi-Fi reliability, room maintenance and parking.
Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.8
Excellent
From $125
$
Info
Summary of reviews
Situated in the prestigious and serene neighborhood of Las Condes, the Best Western Premier Marina Las Condes enjoys a prime location that offers both convenience and security. Guests frequently highlight its proximity to the Manquehue subway station and nearby shopping centers such as Parque Arauco and Mall Apumanque, making it ideal for both business and leisure travelers. The tranquil yet vibrant area provides a blend of business and residential zones, ensuring essential services and local amenities are within easy reach.
The hotel’s excellent breakfast is often praised for its variety and high quality, including options suitable for various dietary needs. The wide array of fresh fruits, pastries and hot dishes, alongside the friendly service, create a pleasant dining experience. However, minor critiques note occasional issues with food temperature and a desire for more diversity in dietary-specific options.
Dinner at the onsite restaurant, Rosso, also earns high marks for its sophisticated and well-prepared meals. Guests appreciate the quality of food and the attentive service, making it a favorable choice for dining within the hotel. Nonetheless, some guests point out the limited room service menu and occasional slow service.
Rooms at the Best Western Premier Marina Las Condes are broadly praised for their spaciousness, cleanliness and modern design. Comfortable beds and amenities like mini fridges and room safes enhance the guest experience. Despite some minor issues with noise insulation and maintenance, the overall sentiment is positive.
Cleanliness throughout the hotel is consistently recognized with guests noting the well-maintained and organized nature of the rooms and common areas, attributed to the efficient housekeeping staff.
The hotel staff receives high accolades for their friendliness, attentiveness and professionalism. Guests often commend the exceptional service and accommodating nature of the team, particularly in making visitors feel welcome and ensuring a pleasant stay.
Free WiFi is generally appreciated for its speed and reliability, especially in public areas, despite occasional issues with connectivity and speed in some rooms.
The gym is well-regarded for its variety of equipment and maintenance, making it a beneficial amenity for guests looking to maintain their fitness routines during their stay. Similarly, the pool earns praise for its delightful ambiance and impressive rooftop views, even though some guests mention the need for better temperature regulation and amenities.
The parking facilities are another highlight, noted for their ample space, convenience and security. While there are minor concerns regarding the ticket validation process, these are overshadowed by the overall positive feedback.
For families, the hotel is highly regarded with comfortable and spacious rooms that cater well to family needs and a welcoming atmosphere that is particularly appealing to children. Despite the lack of specific family-sized rooms, the accommodations are deemed comfortable and secure for families, complemented by a good breakfast and commendable security.
In summary, the Best Western Premier Marina Las Condes offers a well-rounded and satisfying guest experience, underscored by its prime location, excellent amenities and commendable service.
Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.6
Very Good
From $88
$
Info
Summary of reviews
NH Ciudad de Santiago stands out for its remarkable central location, offering both convenience and tranquility. Nestled on a quiet street yet close to Santiago’s major attractions, the hotel provides excellent access to cultural hubs and vibrant neighborhoods. Guests appreciate the proximity to metro stations, parks, museums and shopping centers, enhancing ease of exploration. The peaceful and secure environment further adds to the comfort of staying here.
The breakfast at NH Ciudad de Santiago receives widespread acclaim for its generous variety and quality, featuring an abundant selection of fresh fruits, juices, breads, pastries and personalized omelets. Many guests highlight the delicious and ample spread, cementing breakfast as a highlight of the stay. Although there are minor mentions of repetitive options and less fresh bread, the overall sentiment remains strongly positive.
The dining experience during dinner offers a mix of delicious, well-prepared dishes and excellent service, particularly from the nighttime bartender. However, some reviews note the restaurant's early closing time and limited food variety as areas needing improvement. Inconsistencies in room service meals also appeared as a point of satisfaction.
The hotel's rooms are remarkably spacious, often applauded for their size and comfort. Ideal for families and extended stays, the rooms feature cozy beds, modern bathrooms and beautiful city and mountain views. Despite occasional comments on outdated decor and minor maintenance needs, the overall guest experience is elevated by the comfort and practicality the rooms offer. Effective soundproofing, essential amenities and good air conditioning further add to the restful environment.
Cleanliness is frequently praised with tidy, well-maintained rooms and diligent housekeeping services ensuring a fresh environment. However, a few guests pointed out the need for better bathroom maintenance and more consistent towel service. Overall, the hotel is recognized for maintaining a high standard of cleanliness.
The standout performance of the hotel staff is widely acknowledged with numerous mentions of their friendliness, attentiveness and helpfulness. Guests appreciate the courteous service from individuals like Cristobal, Pablo and Mauren, contributing significantly to the welcoming atmosphere.
Opinions on the WiFi are mixed with some guests finding it sufficient for work and others encountering unstable connections and significant connectivity issues. The gym receives varied feedback; while some find it clean and spacious, others feel it lacks variety and adequate equipment.
Family travelers find the hotel accommodating with spacious and family-friendly rooms that are clean and comfortable, ensuring an enjoyable stay. The spacious beds and high-quality bedding further enhance the restful experience, despite occasional preferences for firmer mattresses.
The hotel’s four-star rating is often supported by guests commending the price-quality relationship and satisfactory services. Nonetheless, improvements in cleanliness, particularly in bathrooms and better upkeep are suggested. Despite some outdated elements, the hotel is generally recognized for providing a pleasant and comfortable stay.
For business travelers, NH Ciudad de Santiago offers a favorable location and good business facilities, making it suitable for meetings and quick business interactions.
Overall, NH Ciudad de Santiago provides a comfortable and well-located base for both leisure and business travelers with spacious rooms and friendly service being key highlights.
Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.5
Very Good
From $103
$
Info
Summary of reviews
The Four Points by Sheraton Santiago is a highly recommended hotel with excellent location, friendly and helpful staff, comfortable and clean rooms, great breakfast buffet and comfortable beds. The hotel's location puts guests in the heart of the action with easy access to many restaurants, cafes and shops, as well as the metro. The breakfast buffet is complete and varied, offering options for omelettes, coffee drinks, pastries and fruits with attention to dietary restrictions. The rooms are comfortable and quiet, although some guests suggest they could use an update. Additionally, the hotel prides itself on its cleanliness with spotless rooms and overall tidiness. The staff is exceptional with many guests praising their friendliness, helpfulness and professionalism. The hotel's pool is a great spot to relax and soak up the sun, although it is small in size. Finally, the hotel's beds have been highly praised and provide a restful retreat for travelers visiting Santiago.
Hotel in SantiagoSantiago Metropolitan Region > Cordillera > Puente Alto
8.1
Very Good
From $69
$
Info
Summary of reviews
Mercure Santiago Centro enjoys a highly praised central location within Santiago, offering easy access to multiple attractions such as museums, art galleries and historical landmarks. Its proximity to the Santa Lucia metro station, Plaza de Armas and La Moneda Palace, along with various dining and shopping options, makes it an ideal base for tourists interested in exploring the cultural and historical aspects of the city. Guests appreciate the convenience of walking to nearby sights and the solid public transportation connectivity, although some note a feeling of edginess in the area at night.
The breakfast experience at the hotel is generally well-received with many guests complimenting the extensive and high-quality buffet. The variety of offerings, including fresh fruits, breads, cheeses and options catering to dietary restrictions, is frequently praised. While some issues with replenishment and service during peak times are noted, the overall satisfaction with breakfast is high, often described as superb and satisfying.
Dinner reviews present a mixed picture. Positive mentions include delicious dishes and a cozy terrace that enhances the dining experience. However, guests have noted small portions, high prices, limited menu variety and occasional service issues. The faster, more consistent breakfast service stands out as a highlight in comparison.
Rooms at Mercure Santiago Centro are often described as spacious, clean and comfortable with modern amenities like air conditioning and mini fridges adding to the convenience. Beautiful views of the city and Cerro Santa Lucia, as well as soundproof windows and black-out curtains, contribute to a restful stay. Some guests encounter maintenance issues and signs of wear, but overall, the rooms provide a pleasant and practical setting for relaxation.
The hotel's cleanliness draws mostly positive remarks, particularly regarding the rooms and common areas. The diligent and friendly housekeeping staff is commonly appreciated. Despite minor inconsistencies in bathroom maintenance and some public areas, the overall hygiene and organized environment leave a favorable impression on guests.
Mercure Santiago Centro's staff receives widespread commendation for their friendliness, attentiveness and helpfulness. Specific individuals are frequently recognized for their exceptional service, contributing to an overall positive guest experience. While there are occasional mentions of slow or unprofessional service, most interactions with the staff are described as courteous and professional.
Free WiFi at the hotel garners mixed feedback with some guests reporting satisfactory connectivity while others experience significant issues with speed and reliability. The inconsistency of the internet service, especially in guest rooms, highlights an area for improvement.
The gym is seen as functional with basic essentials and natural light. However, guests note that it is small, has outdated equipment and could benefit from enhancements. Despite this, it remains a usable feature of the hotel for guests looking to maintain their fitness routine.
The pool area, located on the fifth floor, offers a clean and relaxing environment with a nice terrace and bar. Guests enjoy the ambiance and cleanliness, but the pool's small size and cold water are common points of critique. Limited operating hours and seasonal closures also pose challenges for some.
Parking at Mercure Santiago Centro is secure and well-integrated with guarded entry and convenient access. However, guests find the additional costs and complicated access process frustrating. The parking is outsourced, leading to confusion and dissatisfaction among some visitors.
Overall, Mercure Santiago Centro's central location, commendable breakfast, spacious rooms and friendly staff make it a desirable stay for travelers, despite some areas needing improvement such as dinner service, gym facilities, WiFi connectivity and parking arrangements.
Categories
4 Star
Accessible
Family
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 189 hotels in Chile