The staff and owner at Costa Point Chios are absolutely wonderful according to guest reviews. The exceptional customer service provided by the staff makes guests feel very welcome. Manager Costa and receptionists are particularly friendly and helpful, providing recommendations and advice to help guests understand the island better. Kostas, who works there, is described as amazing and the most helpful person. The location of the hotel is perfect and the rooms are clean and comfortable with lovely sea views. The personnel are described as very friendly, easy-going and accommodating, making guests feel right at home. The owner, Mr. Costas, is particularly helpful and always willing to help guests with whatever they need. Overall, Costa Point Chios is highly recommended for travelers who want to feel welcome and well-cared-for during their stay.