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Summary of reviewsThe Crown & Cushion Hotel in Chipping Norton, nestled in the heart of the Cotswolds, offers a charming and highly praised accommodation experience, perfect for those looking to explore the local attractions. Its prime location receives consistent accolades for its convenience with guests appreciative of being close to numerous pubs, cafes and shops. The historic structure adds character, while the well-decorated, clean rooms ensure a fresh and comfortable stay.
The hotel prides itself on exceptional service with staff described repeatedly as friendly, helpful and welcoming, significantly enhancing the overall ambiance. Notably, the establishment maintains a familial atmosphere, contributing to its warm and inviting nature. Guests also enjoy conveniences such as free parking, though some note that spaces can be somewhat limited.
In terms of dining, the Crown & Cushion Hotel offers a delightful culinary experience. Breakfasts are praised for their variety, quality and value with a robust selection of both continental and cooked options. Dinner experiences, particularly the bar meals, are frequently lauded for their taste, portion sizes and presentation. Despite some occasional menu limitations, most diners leave satisfied.
The rooms themselves receive high marks for cleanliness, spaciousness and comfort with praise for the immaculate upkeep and modern amenities that blend seamlessly with the site's historic charm. Family travelers especially appreciate the thoughtful accommodations, including spacious family rooms and amenities suited for children and pets.
Overall, the Crown & Cushion Hotel provides a superb stay enriched by its unbeatable location, historic charm, delightful dining, clean and comfortable rooms and most notably, its exceptional staff. It's a well-rounded choice for visitors seeking a memorable experience in the Cotswolds. Show more
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Hotel near Golf Courses
Located in Chipping Norton, this hotel provides a base for accessing multiple nearby golf courses including Heythrop Park Golf Course, Cotswolds Hotel & Spa Golf, and Feldon Valley Golf Course.
Hotel with Parking
This hotel offers limited free on-site parking and ample free public parking nearby. Its central location in Chipping Norton makes it a convenient option for guests with cars.
Family Friendly Hotel
Dog Friendly Hotel
Room Types
4-Poster RoomThese rooms feature pine four-poster beds in the largest rooms, some with lounges. The bedrooms either overlook the hotel courtyard, with its flowers and seating areas, or across the cobbled market place.
Twin RoomThese rooms either overlook the hotel courtyard, with its flowers and seating areas, or across the cobbled market place.
Standard Double RoomThese are the smallest rooms in the hotel. The bedrooms either overlook the hotel courtyard, with its flowers and seating areas, or across the cobbled market place.
Single RoomThese comfortable, tastefully decorated single rooms offer private bathrooms, a colour TV, tea and coffee-making facilities and direct dial telephones.
Family Room (2 Adults + 2 Children)The family room features a tea and coffee maker, a seating area, as well as a private bathroom boasting a bath or a shower and a hairdryer. This family room offers heating and a TV. The unit has 2 beds.
Double or Twin RoomThe unit offers 1 bed.
Double RoomThe unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
Nestled in the heart of Chipping Norton, Crown & Cushion Hotel is a charming accommodation choice celebrated for its prime location. The hotel is ideally situated for those looking to explore the picturesque Cotswolds, making it a perfect base for visiting local attractions like Diddly Squat Farm. Its central position places guests at the doorstep of a variety of pubs, cafes and shops, ensuring convenience and ease of access to everything the town has to offer.
Guests repeatedly highlight the fantastic, spot-on location, noting that the hotel is easy to find with free car parking available. The property itself boasts a lovely, clean atmosphere with well-decorated rooms that offer a fresh and comfortable stay. The building is a beautiful historic structure with a lot of character, adding to the unique experience of staying there.
Reviewers also mention the friendly and helpful staff, whose welcoming attitude enhances the overall stay. The hotel retains a familial ambiance, contributing to its warm and inviting appeal. In addition to the excellent location, the hotel features a nice bar area, quality food and great service, making it ideal for both overnight stays and longer visits.
Overall, the Crown & Cushion Hotel offers a superb stay with its unbeatable location, historical charm and friendly service, all set amidst the stunning backdrop of the Cotswolds.
Breakfast
The breakfast experience at the Crown & Cushion Hotel has garnered a mix of impressive reviews, predominantly positive, from its guests. Many have lauded the breakfast as excellent with a substantial variety of choices available, making it an attractive option for a wholesome start to the day. Guests have frequently described it as superb, delicious and offering great value for money. The self-serve buffet system and the enchanting service further add to the positive experience with high-quality, authentic dishes and healthy options.
Specifically, the breakfast includes a range of satisfying choices, from lovely continental options to excellent cooked breakfasts on offer, ensuring there's something for everyone. A few guests have found the breakfast to be reasonably priced, appreciating the extensive selection and the good atmosphere in the dining area.
However, some reviews noted inconsistencies, particularly during weekdays, when breakfast was not always available and some found the cooked breakfast options lacking. Despite these occasional drawbacks, the overwhelming consensus highlights a delightful and varied breakfast experience at the Crown & Cushion Hotel, contributing to an enjoyable stay overall.
Dinner
The dinner experience at Crown & Cushion Hotel has left many guests with positive impressions. The evening meals are often praised for being delicious, freshly made and fantastic with standout mentions of perfectly cooked steak and mouthwatering Sunday roast lunch. Guests appreciate the friendly staff, excellent service and the hotel's efforts to accommodate late dinner requests. The food is consistently described as good value for money with generous portion sizes and well-presented dishes.
The bar meals, in particular, have garnered positive feedback for their taste and portion sizes with some guests enjoying the lively atmosphere and interactions with locals. Additionally, the sparkling wine gift added a special touch for some visitors. The straightforward restaurant food, while not always described as extraordinary, is generally deemed lovely and reasonably priced.
However, some guests noted issues with the limited menu and unavailability of certain options, including lasagne. A few reviews also expressed disappointment with the food quality on some occasions. Despite these occasional drawbacks, the overall sentiment leans towards a satisfying dining experience, enhanced by a good selection of drinks and superb food in a great location.
Rooms
The rooms at the Crown & Cushion Hotel have garnered appreciation for their cleanliness, spaciousness and comfort. Many guests highlighted that their rooms were immaculate and maintained a high standard of tidiness. Several reviews mentioned that the rooms were large, offering ample space and good value for money. Comfort was another frequently praised aspect with multiple guests describing the beds as very comfortable, which contributed to a restful night's sleep.
The hotel retains its local and historic charm while ensuring modern standards of cleanliness and maintenance. This blend of character and quality was appreciated by guests with the rooms described as having a lot of character and sometimes featuring charming touches like four-poster beds or roll-top baths.
Guests also appreciated the helpfulness and friendliness of the staff, who went the extra mile to ensure a pleasant stay. One review noted the assistance in changing rooms to better accommodate a mobility concern, indicating good customer service.
Overall, the rooms at Crown & Cushion Hotel have left a positive impression on guests, primarily due to their cleanliness, comfort and spaciousness, making it a suitable choice for both short stays and family visits.
Beds
The beds at the Crown & Cushion Hotel have received mixed feedback from guests. Many noted the comfort of the beds, describing them as very comfortable and super comfy with several mentions of clean linens and lovely beds. The high-quality bedding and pillows also contributed positively to the sleeping experience. Families appreciated the spacious rooms with a variety of bed options, including king-sized beds and additional sleeping arrangements for children.
However, some guests found the beds less than ideal. There were remarks about mattresses being too firm or too soft, leading to discomfort and a restless night’s sleep. Issues such as creaky beds, insecure frames and lumpy mattresses were also raised, indicating room for improvement in consistency and maintenance.
Overall, while many guests praised the comfort of the beds, there are areas where the hotel could enhance its bedding quality to ensure a more uniformly comfortable experience for all visitors.
Cleanliness
The Crown & Cushion Hotel received numerous accolades for its cleanliness from guests. Most reviewers found their rooms to be spotlessly clean and very comfortable. Guests frequently described their rooms as clean, tidy and well-resourced with some even highlighting that the cleaning was done to an exceptionally high standard. Contributions from staff members such as Imran and Rakib were specially noted for maintaining the hotel's high cleanliness standards.
The overall experience was consistently positive with guests enjoying clean and cosy rooms that contributed to a good night's sleep. Many praised the hotel for its warm, spacious and comfortable rooms with several emphasizing the cleanliness of both the rooms and bathrooms. Despite a few comments indicating room for improvement, the general sentiment leaned heavily towards satisfaction with the high level of cleanliness and hygiene.
The hotel’s convenient location and availability of private parking were additional advantages that elevated the guest experience. Moreover, the friendly and helpful staff further enhanced guests' pleasant stays. Overall, the combination of excellent cleanliness and accommodating service made for a notably satisfying experience at the Crown & Cushion Hotel.
Staff
The reviews for the Crown & Cushion Hotel strongly emphasize the excellence of its staff. Words like friendly, helpful and welcoming repeatedly appear, underscoring the positive interactions guests have with the team. Exceptional service is embodied by individual staff members like Linda and Joel, who made a significant impression on visitors. The overall sentiment towards the staff is one of warmth and attentiveness, creating a comfortable and accommodating atmosphere for guests. Numerous reviews highlight the staff's ability to treat customers more like family members than mere visitors. These qualities, combined with mentions of cleanliness and good value, suggest a well-managed hotel where staff play a pivotal role in enhancing the guest experience. Overall, the staff's consistent friendliness and dedication significantly contribute to the hotel's inviting and pleasant ambience.
Parking
The Crown & Cushion Hotel offers free parking for its guests, which is a significant advantage and resonates well with many visitors. The parking is situated at the rear of the hotel, making it relatively easy to locate for newcomers. This amenity proves to be particularly convenient in Chipping Norton, where parking can sometimes be a challenge.
Despite the benefit of free parking, some patrons have noted that the parking spaces can be limited and tight, especially when the car park is full. This may lead to difficulties in finding a spot during peak times, though many guests eventually managed to secure a space. There are also references to additional public parking nearby, providing an alternative for those struggling to find a spot in the hotel’s own car park.
Overall, the availability of free private parking adds to the hotel's appeal, complemented by its good location and friendly staff, contributing to a pleasant stay for visitors. While it’s important to be aware of the potential for tight parking conditions, the convenience of free parking is a consistent highlight.
Family
The Crown & Cushion Hotel proves to be a perfect family place, offering ample space and comfort for families. Guests consistently praised the family rooms, noting that there was plenty of room to move around without tripping over each other. One review highlighted the convenience of a family room equipped with a king bed, a double sofa bed, an extra room with a single bed and generous play space for a child. The hotel also met specific needs by providing a cot upon request for a baby, which was a thoughtful touch appreciated by families.
The great location of the hotel adds to its appeal, making it a highly recommended choice for family stays. The atmosphere of this lovely, small, family-run hotel lends a homey and welcoming feel that guests value. Families, including those traveling with pets, found the accommodation to be very good with decent room sizes and services that cater well to their needs. Given the positive experiences, many guests expressed their willingness to stay at the Crown & Cushion Hotel again, reaffirming its reputation as a family-friendly destination.
No, Crown & Cushion Hotel doesn't have any pool.
No, a spa isn't available at Crown & Cushion Hotel.
Yes, Crown & Cushion Hotel welcomes dogs.
Yes, parking facilities are available at Crown & Cushion Hotel.