Gray Manor Hotel
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Summary of reviewsGray Manor Hotel is highly regarded for its excellent location, conveniently situated near major attractions such as Stonehenge and Salisbury with easy access to the A303 and Thruxton Circuit. Guests appreciate the hotel's tranquil, peaceful setting despite its proximity to major routes, making it an ideal base for both tourists and business travelers.
The breakfast at Gray Manor Hotel stands out as a highlight, consistently described as delicious, varied and excellent value for money. Guests appreciate the wide selection, including options for dietary preferences such as vegetarian and gluten-free choices. The friendly and attentive breakfast staff further enhance the positive dining experience.
Dinner receives generally favorable reviews, particularly for its home-cooked Indian dishes, which are praised as tasty and well-prepared. Although the menu is seen as somewhat limited, the overall quality and value are noted positively. The bar meals offer additional dining options and the staff's friendliness and attentiveness during dinner service are frequently commended.
Rooms at the hotel offer a mixed experience. Many guests find them comfortable, spacious and clean with cozy bedding and essential amenities. However, some reviews point out that the decor appears dated and worn with specific concerns about maintenance and cleanliness in certain areas. Despite these issues, the overall room experience is described as sufficiently comfortable for a short stay.
Cleanliness throughout the hotel receives mixed feedback as well. While many guests highlight the cleanliness and comfort of the rooms, including spotless bedding and well-maintained bathrooms, others mention issues such as outdated decor and poor maintenance. The staff's friendliness and the hotel's peaceful setting contribute to a generally pleasant experience.
The hotel's exceptional staff is frequently praised for being friendly, helpful and accommodating. Guests consistently highlight the warm and welcoming atmosphere created by the staff, who are proactive in ensuring a pleasant stay, even under challenging circumstances.
Parking at Gray Manor Hotel is highly appreciated by guests with ample, free and convenient parking options frequently mentioned. This hassle-free parking experience adds another layer of convenience to the stay.
Families find Gray Manor Hotel to be particularly accommodating with a huge park, a playground for children and a charming, family-friendly atmosphere. The hotel's family-run nature and exceptional hospitality contribute to a welcoming environment for families and their pets.
The hotel's beds generally receive positive feedback for being comfortable and clean, though there are some concerns about pillow thickness and specific bed types. Overall, most guests find the sleeping arrangements pleasant and restful.
Gray Manor Hotel offers good value for money, though some reviews suggest it aligns more with a three-star experience rather than the four-star rating it advertises. The ongoing renovations and state of recovery are noted, indicating potential for future improvements.
Finally, Gray Manor Hotel is a standout choice for guests traveling with dogs, offering exceptional hospitality for furry companions. Large, friendly dogs freely roam the property, creating a warm atmosphere and dogs are accommodated at no extra cost. The staff's kindness towards dogs and the dedicated outdoor areas make the hotel an ideal stay for pet owners.
Overall, Gray Manor Hotel provides a welcoming and comfortable stay with excellent staff, a delightful breakfast and a convenient, peaceful location. While there are areas for improvement, particularly in room decor and cleanliness consistency, the hotel offers good value and a pleasant experience for a variety of travelers.
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The breakfast at Gray Manor Hotel stands out as a highlight, consistently described as delicious, varied and excellent value for money. Guests appreciate the wide selection, including options for dietary preferences such as vegetarian and gluten-free choices. The friendly and attentive breakfast staff further enhance the positive dining experience.
Dinner receives generally favorable reviews, particularly for its home-cooked Indian dishes, which are praised as tasty and well-prepared. Although the menu is seen as somewhat limited, the overall quality and value are noted positively. The bar meals offer additional dining options and the staff's friendliness and attentiveness during dinner service are frequently commended.
Rooms at the hotel offer a mixed experience. Many guests find them comfortable, spacious and clean with cozy bedding and essential amenities. However, some reviews point out that the decor appears dated and worn with specific concerns about maintenance and cleanliness in certain areas. Despite these issues, the overall room experience is described as sufficiently comfortable for a short stay.
Cleanliness throughout the hotel receives mixed feedback as well. While many guests highlight the cleanliness and comfort of the rooms, including spotless bedding and well-maintained bathrooms, others mention issues such as outdated decor and poor maintenance. The staff's friendliness and the hotel's peaceful setting contribute to a generally pleasant experience.
The hotel's exceptional staff is frequently praised for being friendly, helpful and accommodating. Guests consistently highlight the warm and welcoming atmosphere created by the staff, who are proactive in ensuring a pleasant stay, even under challenging circumstances.
Parking at Gray Manor Hotel is highly appreciated by guests with ample, free and convenient parking options frequently mentioned. This hassle-free parking experience adds another layer of convenience to the stay.
Families find Gray Manor Hotel to be particularly accommodating with a huge park, a playground for children and a charming, family-friendly atmosphere. The hotel's family-run nature and exceptional hospitality contribute to a welcoming environment for families and their pets.
The hotel's beds generally receive positive feedback for being comfortable and clean, though there are some concerns about pillow thickness and specific bed types. Overall, most guests find the sleeping arrangements pleasant and restful.
Gray Manor Hotel offers good value for money, though some reviews suggest it aligns more with a three-star experience rather than the four-star rating it advertises. The ongoing renovations and state of recovery are noted, indicating potential for future improvements.
Finally, Gray Manor Hotel is a standout choice for guests traveling with dogs, offering exceptional hospitality for furry companions. Large, friendly dogs freely roam the property, creating a warm atmosphere and dogs are accommodated at no extra cost. The staff's kindness towards dogs and the dedicated outdoor areas make the hotel an ideal stay for pet owners.
Overall, Gray Manor Hotel provides a welcoming and comfortable stay with excellent staff, a delightful breakfast and a convenient, peaceful location. While there are areas for improvement, particularly in room decor and cleanliness consistency, the hotel offers good value and a pleasant experience for a variety of travelers.
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To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms? Yes, to certain rooms
Please specify: 8 rooms on the ground floor, including 2 rooms with wet rooms for less able bodied people, which alsohave fridges inthem in case medicine needs tobe cold stored.
Please specify: 8 rooms on the ground floor, including 2 rooms with wet rooms for less able bodied people, which alsohave fridges inthem in case medicine needs tobe cold stored.
Are there any facilities that guests who use a wheelchair cannot reach? No
Show more...3-Star Hotel
Guest Reviews
Located conveniently close to major attractions like Stonehenge and Salisbury, Gray Manor Hotel offers an excellent base for guests planning to explore the area's historical wonders. Just 15 minutes from Stonehenge and with easy access to the A303, it's perfectly placed for both tourists and business travelers looking to break their journey. Those attending events at Thruxton Circuit will find the hotel's position ideal, just a short six-minute drive away.
Guests appreciate the tranquil, quietly located setting, which, despite being near major routes and highways, retains a peaceful atmosphere. The hotel is described as easy to find and well-positioned for those wishing to continue their travels toward Portsmouth or into the heart of the countryside.
In addition, visitors have noted enjoying the spacious and beautiful grounds, making it a lovely spot to relax. The welcoming staff, clean facilities and fantastic breakfast further enhance the overall experience, making it a pleasant and practical choice for a variety of travel needs.
Gray Manor Hotel’s breakfast offerings are a highlight for many guests. Reviews frequently describe the breakfast as delicious with adjectives such as excellent, very good and delicious appearing consistently. There is praise for the comprehensive and varied nature of the breakfast buffet, offering plenty of choices, including hearty and superb cooked breakfasts. The inclusion of dietary options such as vegetarian sausages and gluten-free products is positively noted.
Guests appreciate the quality and value of the breakfast, often described as exceeding expectations and offering great value for the price. The breakfast staff receive commendation for their friendliness and attentiveness. While there are isolated mentions of the breakfast quality needing improvement and occasional service issues, the predominant sentiment is one of satisfaction and enjoyment. The breakfast is viewed as plentiful with lots to choose from and guests find it a lovely start to their day.
Overall, Gray Manor Hotel delivers a diverse and high-quality breakfast experience, making it a favorite amenity for visitors.
Dinner at Gray Manor Hotel receives mixed reviews with a general positive tilt. Many guests appreciate the home-cooked Indian selection, describing it as fantastic and delicious. The evening meals are often noted as good and substantial, especially for the reasonable prices. The quality of the food is frequently praised with terms like tasty, good and amazing being used. Some find it exceptionally well-prepared and well-presented despite its simplicity.
However, there are remarks on the limited and basic menu options with some guests describing the dinner as pre-made and pre-heated or not to their taste. Service during dinner generally garners positive feedback, highlighting friendly and attentive staff. The bar meals are also well-received, offering additional dining options. Overall, while the dinner experience at Gray Manor Hotel might not be gourmet, it tends to be satisfying and good value for money.
Guest reviews of Gray Manor Hotel provide a mixed impression of the rooms. Many patrons found the rooms to be comfortable and spacious with some highlighting particularly large rooms featuring cozy bedding and convenient amenities like coffee and tea facilities. Cleanliness generally received positive remarks with some guests noting the rooms were spotless and maintained well by housekeeping.
However, several guests felt the hotel decor seemed a bit dated and worn-out, mentioning tired furniture, stained carpets and general wear and tear, especially in the bathrooms. Some specific issues included rooms smelling of smoke or having an unpleasant odor and in a few instances, rooms had not been properly cleaned or maintained.
Despite these drawbacks, the overall vibe of the hotel was described positively with sufficient comfort and adequate furnishings for a brief stay. The friendly staff and amenities such as good breakfast service and dog-friendly policies added to the appeal. Therefore, while the rooms fulfill basic requirements and comfort, there is a clear consensus that a refreshing renovation could significantly elevate the guest experience.
Gray Manor Hotel generally received praise for its beds with many guests noting their comfort. The bedding was described as comfortable and very clean. Several reviewers highlighted the spaciousness of the king-size bed and many found the beds to be large and comfortable. Soft towels and a quiet, clean room environment added to the positive experience for many.
However, there were a few areas of concern. Some guests found the pillows to be extremely thin and mentioned that specific bed types, such as trundle beds with hard board bases, were uncomfortable. Noise from certain beds disturbed sleep for some guests with metal frames causing squeakiness. The height of the beds was a minor issue for older visitors.
Overall, while a majority found their sleeping arrangements pleasant and restful, there were occasional complaints about bed quality and pillow thickness. Gray Manor Hotel’s beds appear to provide a generally comfortable stay, though this experience is not universal.
The reviews of Gray Manor Hotel present a hotel that largely meets expectations in terms of cleanliness. Many guests highlight the rooms as clean, well-presented and comfortable with several specifically noting the bedding as clean and comfortable. The overall cleanliness of the hotel, including the bathrooms, often receives positive feedback with phrases like exceptionally clean and spotlessly clean appearing frequently.
However, not all reviews are positive. Some guests experienced issues such as dated decor, poor general maintenance and specific cleanliness issues in bathrooms. Problems range from minor cleanliness concerns like an old or unsturdy shower rail and floor dips to more serious issues like thick dust layers under beds, stains in toilets and black mould around sinks and showers. While some guests found the cleanliness excellent or very good, others felt it was subpar, mentioning stains on furniture and unclean bathrooms.
Despite these drawbacks, the hotel is praised for its peaceful countryside location and friendly, helpful staff, creating an overall clean and pleasant experience for many visitors. The inconsistency in cleanliness, however, suggests that while some rooms are maintained to a high standard, others require more attention.
The Gray Manor Hotel has garnered a positive reputation for its exceptional staff, frequently praised for being friendly, helpful and accommodating. Guests consistently mention the warm and welcoming nature of the staff, highlighting their attentiveness and willingness to go above and beyond to ensure a pleasant stay. It's noted that the staff's friendliness creates a comfortable and inviting atmosphere with many guests appreciating their proactive approach to customer service. The reception team is particularly commended with specific mentions of excellent support and customer care. Even under demanding circumstances, such as being understaffed, the team manages to maintain high standards, ensuring guests feel well looked after. The consistently positive feedback regarding the staff contributes significantly to the overall experience at Gray Manor Hotel.
Gray Manor Hotel offers a hassle-free parking experience, much to the delight of its guests. Parking options are abundant with descriptors like good, great and spacious frequently mentioned, ensuring that visitors have plenty of room for their vehicles. The parking is not only ample but also comes at no extra cost, contributing to the overall convenience. Guests appreciate the large parking lot and the ease of finding parking spots, adding a layer of comfort to their stay. The hotel's accessible and free parking is a stand-out feature, often highlighted positively in guest reviews.
Gray Manor Hotel offers a family-friendly experience with plenty of activities for kids. The hotel features a huge park where children can enjoy various games, as well as a nice playground for younger guests. Families appreciate the charming atmosphere and the exceptional hospitality extended to guests, including those with pets. The hotel's family-run nature, along with its friendly and attentive staff, contributes to a warm and welcoming environment. The play area is highlighted as a pleasant spot for children, ensuring they have an enjoyable stay. Additionally, the stylish and comfortable rooms, paired with a superb breakfast, make Gray Manor Hotel a favored choice for families.
Gray Manor Hotel presents a friendly atmosphere with guests appreciating the lovely breakfast and the hotel's welcoming nature. The rooms are quiet, clean and comfortable, making it a suitable choice for a short overnight stay, especially for families exploring nearby attractions like Stonehenge. The hotel offers good value for money, though some reviewers felt it did not live up to its supposed four-star rating and suggested it was more in line with a two-star experience. The price point of £85 was viewed as high for a three-star hotel with some recommending a lower rate of £65. Additionally, the hotel appears to be in a state of recovery and renovation with certain areas still under development.
Gray Manor Hotel stands out as a genuinely dog friendly sanctuary, offering exceptional hospitality for guests traveling with their furry companions. The hotel boasts large, lovely dogs that roam freely across the property, creating a warm and welcoming atmosphere for canine visitors. Guests frequently note the friendly and helpful staff, who go above and beyond to ensure both human and animal guests feel at home.
With dedicated outdoor areas and an excellent location, the hotel is ideal for pet owners whose animals are comfortable around other dogs and who appreciate a love for animals. One of the many perks is that dogs are accommodated at no extra cost, which adds to the hotel's appeal.
Staff members are commended for their kindness towards dogs, making sure to set up spaces for them and even extending personal touches to make the stay more comfortable. Visitors often mention specific, friendly dogs that can be spotted in the reception area or foyer, adding to the overall charm.
While some guests have noted the presence of dog smells in the corridors, the overwhelming emphasis is on the accommodating and friendly nature of the hotel. Overall, Gray Manor Hotel excels in creating a pleasant and welcoming environment for both dogs and their owners.
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Location
Guests appreciate the tranquil, quietly located setting, which, despite being near major routes and highways, retains a peaceful atmosphere. The hotel is described as easy to find and well-positioned for those wishing to continue their travels toward Portsmouth or into the heart of the countryside.
In addition, visitors have noted enjoying the spacious and beautiful grounds, making it a lovely spot to relax. The welcoming staff, clean facilities and fantastic breakfast further enhance the overall experience, making it a pleasant and practical choice for a variety of travel needs.
Breakfast
Guests appreciate the quality and value of the breakfast, often described as exceeding expectations and offering great value for the price. The breakfast staff receive commendation for their friendliness and attentiveness. While there are isolated mentions of the breakfast quality needing improvement and occasional service issues, the predominant sentiment is one of satisfaction and enjoyment. The breakfast is viewed as plentiful with lots to choose from and guests find it a lovely start to their day.
Overall, Gray Manor Hotel delivers a diverse and high-quality breakfast experience, making it a favorite amenity for visitors.
Dinner
However, there are remarks on the limited and basic menu options with some guests describing the dinner as pre-made and pre-heated or not to their taste. Service during dinner generally garners positive feedback, highlighting friendly and attentive staff. The bar meals are also well-received, offering additional dining options. Overall, while the dinner experience at Gray Manor Hotel might not be gourmet, it tends to be satisfying and good value for money.
Rooms
However, several guests felt the hotel decor seemed a bit dated and worn-out, mentioning tired furniture, stained carpets and general wear and tear, especially in the bathrooms. Some specific issues included rooms smelling of smoke or having an unpleasant odor and in a few instances, rooms had not been properly cleaned or maintained.
Despite these drawbacks, the overall vibe of the hotel was described positively with sufficient comfort and adequate furnishings for a brief stay. The friendly staff and amenities such as good breakfast service and dog-friendly policies added to the appeal. Therefore, while the rooms fulfill basic requirements and comfort, there is a clear consensus that a refreshing renovation could significantly elevate the guest experience.
Beds
However, there were a few areas of concern. Some guests found the pillows to be extremely thin and mentioned that specific bed types, such as trundle beds with hard board bases, were uncomfortable. Noise from certain beds disturbed sleep for some guests with metal frames causing squeakiness. The height of the beds was a minor issue for older visitors.
Overall, while a majority found their sleeping arrangements pleasant and restful, there were occasional complaints about bed quality and pillow thickness. Gray Manor Hotel’s beds appear to provide a generally comfortable stay, though this experience is not universal.
Cleanliness
However, not all reviews are positive. Some guests experienced issues such as dated decor, poor general maintenance and specific cleanliness issues in bathrooms. Problems range from minor cleanliness concerns like an old or unsturdy shower rail and floor dips to more serious issues like thick dust layers under beds, stains in toilets and black mould around sinks and showers. While some guests found the cleanliness excellent or very good, others felt it was subpar, mentioning stains on furniture and unclean bathrooms.
Despite these drawbacks, the hotel is praised for its peaceful countryside location and friendly, helpful staff, creating an overall clean and pleasant experience for many visitors. The inconsistency in cleanliness, however, suggests that while some rooms are maintained to a high standard, others require more attention.
Staff
Parking
Family
3 Star
Dog Friendly
With dedicated outdoor areas and an excellent location, the hotel is ideal for pet owners whose animals are comfortable around other dogs and who appreciate a love for animals. One of the many perks is that dogs are accommodated at no extra cost, which adds to the hotel's appeal.
Staff members are commended for their kindness towards dogs, making sure to set up spaces for them and even extending personal touches to make the stay more comfortable. Visitors often mention specific, friendly dogs that can be spotted in the reception area or foyer, adding to the overall charm.
While some guests have noted the presence of dog smells in the corridors, the overwhelming emphasis is on the accommodating and friendly nature of the hotel. Overall, Gray Manor Hotel excels in creating a pleasant and welcoming environment for both dogs and their owners.
No, Gray Manor Hotel doesn't have any pool.
No, a spa isn't available at Gray Manor Hotel.
Yes, Gray Manor Hotel welcomes dogs.
Yes, parking facilities are available at Gray Manor Hotel.
No, Gray Manor Hotel doesn't have a gym.
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