Travelers who prioritize friendly and helpful service will be delighted with the staff at Harbour Hotel & Spa Christchurch. The staff are welcoming, polite and always have a smile on their face. They give exceptional service and are great at their jobs, from the reception staff to the waiters and beyond. The management is also fantastic with a fantastic manager who oversees a team that is attentive, efficient and motivated. On the downside, a few guests noted that some staff members were not as attentive as they would have liked, particularly at breakfast. However, most reviews praise the staff's positive attitudes, excellent service and general friendly and helpful demeanor. Notably, several guests singled out specific staff members, such as Tom the customer care manager and Sophie the waitress, for going above and beyond. Overall, the staff at this hotel are truly outstanding and will make any traveler feel welcomed and taken care of.
