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Summary of reviewsThe ibis Chur is highly praised for its location, which is conveniently situated near the highway, bus stops and a short distance from the train station. This makes it easy for guests to access Chur's historic center, shopping areas and dining spots. The hotel offers free public transportation tickets, adding to the overall convenience for travelers. Despite its placement in a somewhat commercial area, the hotel remains quiet, providing a peaceful environment with mountain views.
Breakfast at the ibis Chur receives generally positive feedback with guests appreciating the variety and freshness of the offerings. Highlights include fresh pastries, cheese, boiled eggs, sausages and waffles. However, some guests find the breakfast price of 19 CHF too high and note that the selection could be more generous.
Dinner options are adequate, though not exceptional with the nearby presence of fast food outlets like McDonald's and KFC providing additional convenience. Guests appreciate the staff's helpful food recommendations and the variety of choices in the vicinity.
The rooms at ibis Chur are noted for their cleanliness and functionality. Guests appreciate the comfort, especially the large balconies with scenic views. However, the small size of the rooms and occasional issues with outdated amenities and noise are mentioned. Despite these drawbacks, the rooms are considered cozy and suitable for short stays.
Cleanliness is a standout feature with the hotel maintaining high standards in room and bathroom hygiene. Some issues with older carpets and certain areas like balconies are noted, but overall, the hotel’s commitment to cleanliness is well-regarded.
Staff at the ibis Chur are frequently commended for their friendliness and professionalism. Guests appreciate the accommodating nature of the reception team, efficient check-in processes and the helpfulness of the breakfast staff. While there are occasional reports of less helpful interactions, these are outliers.
The WiFi service at ibis Chur is generally reliable with good connectivity and sufficient bandwidth. Some minor issues with speeds and coverage are mentioned but do not overshadow the overall positive feedback.
Parking options, particularly an underground garage, offer convenience and security, though some guests find the parking fees slightly high. The proximity to public transportation further enhances accessibility.
Families find the hotel fairly accommodating with amenities like free bus passes and access to a pool with a slide. However, the small room sizes may limit comfort for larger families or extended stays.
For ski enthusiasts, the ibis Chur is an ideal base with easy access to nearby ski resorts and facilities like boot dryers. The hotel's location and amenities make it suitable for winter sports lovers.
Guests generally find the beds at ibis Chur comfortable, though there are some inconsistencies in comfort levels with occasional mentions of narrow, creaky beds or overly soft mattresses. Despite this, the majority of guests report satisfactory sleep quality.
Overall, the ibis Chur offers a combination of convenience, cleanliness and reliable service, making it a practical choice for a range of travelers, particularly those on a budget. Show more
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Categories
Cheap Hotel
Located in Chur, this hotel provides affordable accommodations with essential amenities for budget-conscious travelers. Its location allows for easy exploration of the city.
3-Star Hotel
This hotel offers standard amenities and is known for its budget-friendly rates. It provides a convenient option for travelers looking for affordable accommodation in Chur.
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
Room Types
Standard Double Room with BalconyThis air-conditioned double room includes a TV with streaming services, a private bathroom as well as a terrace with mountain views. The unit offers 1 bed.
Standard Room with Two Single Beds and BalconyThis air-conditioned double room includes a TV with streaming services, a private bathroom as well as a terrace with mountain views. The unit offers 2 beds.
Superior Double Room with BalconyThis air-conditioned double room is comprised of a TV with streaming services, a private bathroom as well as a terrace with mountain views. The unit has 1 bed.
Executive Double Room with Sofa BedFeaturing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room features a TV with streaming services, a seating area, a wardrobe, heating as well as mountain views. The unit has 2 beds.
Superior Twin Room with BalconyThis air-conditioned double room includes a TV with streaming services, a private bathroom as well as a terrace with mountain views. The unit offers 2 beds.
Deluxe Double Room with Sofa BedFeaturing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room features a TV with streaming services, a seating area, a wardrobe, heating as well as mountain views. The unit has 1 bed.
Guest Reviews
7.5
Good
Location
The location of ibis Chur consistently receives positive feedback from guests for its prime positioning, ease of access and convenience. Situated near the highway, it proves to be an excellent choice for those on a driving holiday or in transit to other destinations. The hotel is well-connected by public transport with a bus stop right outside the entrance, offering quick and frequent services to the historic city center and central train station. This makes exploring Chur's attractions, dining and shopping areas highly convenient.
For those arriving by train, the hotel is accessible by a short bus ride or a walk of approximately 15-30 minutes. Guests appreciate the free public transportation tickets provided by the hotel, which enhances the ease of getting around. Moreover, its proximity to fast food outlets, supermarkets and fuel stations further adds to its convenience.
Despite being positioned in a somewhat industrial or commercial area, the hotel’s location is quiet, ensuring a peaceful stay with views of the surrounding mountains. Overall, ibis Chur’s location is highly rated for its combination of connectivity, accessibility and the peaceful surroundings it offers.
Breakfast
Guest reviews for the breakfast at ibis Chur offer a range of perspectives, mostly positive with a few notable criticisms. Many guests appreciated the ample and varied breakfast buffet, highlighting that it was plentiful and constantly replenished. Despite ongoing construction work, the breakfast met the guests’ needs, offering a good selection that includes fresh pastries, cereals, cheese, boiled eggs, sausages and even freshly made waffles. Free bus tickets from the hotel and a good breakfast service added to the positive experience.
However, the cost of breakfast at 19 CHF was a recurring concern. Many guests felt it was too expensive for the offerings, describing it as basic and not very generous. Some expressed dissatisfaction with the lack of hot options except for toast and boiled eggs and limited fruit selection. A few guests noted that the breakfast room, described as having a simple canteen charm, could be overcrowded, affecting the overall experience.
Overall, while the quality of the breakfast at ibis Chur received good reviews for being tasty, fresh and plentiful, the high price and occasional lack of variety were significant drawbacks for some guests.
Dinner
The dinner experience at ibis Chur has garnered mixed reviews, primarily influenced by the variety of nearby dining options. While some guests found the hotel's own dinner offerings to be average, the convenience of having multiple food choices nearby was a notable advantage. With McDonald's and KFC located in the same building, guests can easily access fast food anytime. Additionally, Migros, situated just around the corner, was praised for its excellent and affordable coffee and croissants and many considered its pizza to be of better quality.
Guests appreciated the staff's good food recommendations, which helped them navigate the various local options. The presence of a gas station next door further added to the convenience. Even though the hotel's dinner might not have stood out, the broader accessibility to nearby food outlets made the overall dining experience satisfactory. Plus, the ability to grab a beer late at night at the hotel was a pleasing perk for some visitors. Despite the noise from the McDonald's below, the array of dining choices nearby helped balance the dining experience for guests at ibis Chur.
Rooms
The guest reviews for 'ibis Chur' offer a mixed yet informative perspective on the hotel's rooms. Guests generally appreciated the renovated, functional and clean accommodations, even noting the comfort despite the simplicity. Some rooms feature large balconies with impressive mountain views—a definite plus for those wanting a scenic backdrop. The cleanliness and tidiness of the rooms were repeatedly emphasized with several mentions of the beds being comfortable.
However, a common theme among the reviews was the small size of the rooms, deemed tight, especially for families or multiple travelers. Some guests found the rooms to be a bit outdated and in need of renovation, while others mentioned occasional issues like noise, unpleasant odors and insufficient power outlets. Another point of inconvenience was the minimal room amenities and poor facilities maintenance reported by several guests.
Despite these drawbacks, the rooms were often described as cozy and adequate for short-term stays, embodying the expected standard of an Ibis hotel. The balconies and large windows provided additional comfort and a more pleasant experience for many visitors. Overall, ‘ibis Chur’ seems to offer a decent stay with basic yet adequate facilities, making it a practical option for budget-conscious travelers.
Beds
Guests of ibis Chur have mixed opinions regarding the beds, though many comments highlight their comfort. There are numerous positive mentions of beds being very comfortable, comfortable bedding and generally good beds. Guests seem particularly pleased with the single beds, as well as the comfortable sofa beds. Words like “amazingly comfortable bed,” “great bed,” and “comfortable, clean room” appear frequently, suggesting many guests find the hotel’s bedding satisfactory for a short stay.
However, some reviews indicate issues such as beds being too narrow, creaky or having mattresses that slide off the frame. A few guests also noted that the pillows and beds were uncomfortable with mentions of extremely soft mattresses and bed frames that are wobbly or noisy. Instances of beds being described as too old or too small suggest some inconsistencies in comfort levels.
In summary, while the comfortable beds and bedding receive frequent praise, there are occasional complaints about bed size, sliding mattresses and general discomfort, indicating a somewhat varied guest experience.
Cleanliness
Ibis Chur has garnered a reputation for its commendable cleanliness, which stands out prominently in guest reviews. Visitors frequently highlight the hotel's clean and comfortable ambiance with phrases such as clean hotel, very clean and modern and very clean and in perfect order. The rooms, in particular, are described as nice and very clean with guests noting clean and well-maintained spaces, clean and functional design and practical and clean accommodations.
Bathrooms maintain the same high standard, often being referred to as clean and well-kept. Guests also appreciate the clean toilet facilities and everything in the rooms being very clean. While rooms are described as rather small, they are consistently noted for being clean and having everything one might need for a pleasant stay.
Despite the overall positive remarks, some reviews mention issues with cleanliness, particularly concerning the carpets and certain balcony areas. Carpets in rooms and hallways have been described as dirty, grubby and full of stains with a few even noting an unpleasant tobacco smell. Specific incidents such as dirty spoons, unclean toilet seats and curtains also appear in the less favorable reviews.
In summary, while Ibis Chur is well-regarded for its commitment to cleanliness and comfort, there are occasional lapses, particularly with older carpets and outdoor areas. Overall, the hotel's focus on maintaining a clean environment resonates strongly with many guests, who find their stays to be satisfying and conducive to a comfortable experience.
Staff
The staff at ibis Chur consistently leave a positive impression on guests, characterized by their friendliness, helpfulness and professionalism. Reviews highlight the warm and welcoming nature of the reception staff, who are frequently described as friendly, accommodating and exceptionally supportive. Receptionists, including individuals like Fernandha and Snorri, go above and beyond to ensure a pleasant stay for guests, assisting with a range of inquiries and needs.
Guests appreciate the efficient and uncomplicated check-in process and the staff's ability to provide pertinent information and solutions quickly. The manager and night personnel also receive praise for their attentive care and support. Additionally, the breakfast experience is enhanced by the courteous and attentive breakfast staff, contributing to the overall enjoyable atmosphere of the hotel.
However, there are occasional mentions of unhelpful or stressed staff and isolated incidents of unfriendliness, but these seem to be exceptions rather than the rule. Generally, the staff at ibis Chur are noted for their polite demeanor, exceptional service and consistent efforts to accommodate guest preferences and resolve minor issues promptly. Whether it's providing free bus tickets or managing luggage for an extended period, the hotel staff’s dedication to customer service significantly enhances the guest experience.
Wi-Fi
The WiFi experience at ibis Chur generally receives positive feedback from guests. Reviewers highlight the good connectivity with comments about fast internet and immediate connection being common. The Wi-Fi is noted to work well across the premises and offers sufficient bandwidth for activities, including streaming TV. While some reviews mention slow speeds and minimal coverage, the overall sentiment is that the internet is reliable and functions well during their stays. Free Wi-Fi is available, ensuring guests can stay connected throughout their visit.
Parking
The parking situation at ibis Chur offers several convenient options for guests, primarily focusing on an underground garage directly below the hotel. This facility is frequently noted for its ease of access and security, ensuring peace of mind for those traveling by car. Parking spots, though somewhat limited at times, are generally available with many guests appreciating the practicality of the setup.
Some guests find the parking fees, which typically range around 12 Swiss francs or euros per day, a bit on the high side. However, there are mentions of discounted tickets and certain instances where parking is included in the room rate. The underground garage is praised for being safe and conveniently linked to the hotel via an elevator, making it a practical choice for both car and motorcycle parking.
For those arriving by public transportation, the hotel's location features a nearby bus stop, adding to the overall convenience. Despite a few challenges, such as the occasional difficulty in finding a parking spot or navigating the parking process, the parking facilities at ibis Chur receive largely positive feedback for their security and accessibility.
Family
The ibis Chur has received mixed reviews from families regarding its suitability for kids, but there are several positive points worth noting. Many guests found the hotel to be family-friendly, highlighting that it provided family cards and free bus passes, which made exploring attractions easier. The provision of amenities such as access to a pool with a slide was a hit among kids. The attentive and understanding reception staff were also praised for their helpfulness, including setting up requested baby beds.
However, the room size was a common point of contention. Many found the family rooms to be quite tight, particularly for larger families or those with multiple suitcases. Feedback suggests that while the hotel can be ideal for a family stay, it might be more suited to smaller families or those staying for shorter periods.
In conclusion, the ibis Chur offers several family-friendly amenities and helpful staff, though prospective guests with larger families or extended stays might find the room sizes less accommodating.
Ski
Nestled conveniently for ski enthusiasts, ibis Chur serves as an excellent gateway to nearby ski resorts and winter sports activities. Its strategic location allows easy access to popular destinations such as Laax, just a short 25-minute bus ride away. The hotel is also ideal for those traveling to the Big Air event or planning to hop on the Bernina Express.
The accommodation is practical and suitable for short stays, especially for those needing a break on their journey or seeking a quick getaway near shopping centers and major highways. Skiers will appreciate amenities like a dryer for ski boots and the adjacent heating mask, ensuring warm and dry gear for the slopes. The ski bus, accessible via the guest card, offers seamless transportation to the ski area, enhancing the convenience of the location.
Guests can easily connect to the Lenzerheide ski resort and enjoy opportunities for skiing, sledding and hiking. The hotel provides an ideal base for ski weekends, offering superb views and quick transitions into the ski areas. Overall, the ibis Chur is celebrated for its perfect location for ski trips, making it a practical and appealing choice for winter sports enthusiasts.
Accessible
The 'ibis Chur' hotel offers commendable accessibility features for guests with disabilities. It provides handicap accessible rooms and maintains ramps and lift access to accommodate wheelchair users. The underground parking is also accessible and reasonably priced according to local standards.
Guests have highlighted the convenience of the hotel's central location, which, despite being slightly distant from the city center, is well-connected through public transport. The hotel generously provides free bus passes, making it easy for guests to explore Chur and its surroundings. The bus station near the hotel further enhances its accessibility, ensuring that guests can navigate the area with ease.
For those traveling with pets, the hotel is accommodating to guests with dogs. The guest rooms, though not overly spacious, are functional and some even come with balconies. However, there were a few mentions of access issues with ramps, doorways and the size of the wheelchair accessible rooms.
Overall, the 'ibis Chur' is seen as a suitable choice for a short stay, particularly for those needing easy access to the highway, shopping centers and local amenities such as McDonald’s. The large room on the top floor with great views has been noted as a standout feature. While improvements could be made regarding room space and specific accessibility details, the hotel remains a practical option with good facilities for guests with disabilities.
Dog Friendly
ibis Chur welcomes guests traveling with pets and is recognized for its dog-friendly policies. The hotel allows animals, including small and medium-sized dogs with some guests having no issues bringing along the four-legged companions. It's possible to have two dogs in the room, making it convenient for pet owners. However, an additional charge is applied for pets, which some consider expensive. Guests should note that there isn't a meadow nearby for dog walking. Despite complaints about the hotel being quite old and minor issues such as a shower screen leak, these aspects can generally be overlooked for an agreeable stay with pets.
No, ibis Chur doesn't have any pool.
No, a spa isn't available at ibis Chur.
Yes, ibis Chur welcomes dogs.
Yes, parking facilities are available at ibis Chur.