Holiday Inn Gloucester - Cheltenham by IHG, provides a favorable location near the M5, making it easily accessible and convenient for travelers heading to destinations like Cornwall. The hotel enjoys close proximity to Cheltenham and Gloucester, providing quick access to local attractions like the Cotswolds and Gloucester Quays, while being slightly removed from city center chaos, offering a tranquil and spacious environment ideal for a restful stay.
Guests consistently praise the clean, modern and well-appointed rooms, featuring comfortable beds that ensure a good night's sleep. The inclusion of amenities like baths and proper child-sized beds further enhances guest comfort. The hotel stands out for its high standards of cleanliness with spotless rooms and well-maintained communal areas making for a pleasant experience.
The breakfast offerings are highly regarded with a varied selection including full English breakfast, fruits and pastries, all of good quality. Friendly and efficient staff contribute to an excellent breakfast experience and the availability of gluten-free options further accommodates dietary needs. Dinner, while having a good selection and tasty options like curry and vegan burgers, has mixed reviews about its pricing and occasional inconsistencies in quality.
The hotel's staff receive accolades for their exceptional service. They are frequently described as helpful, friendly and attentive with specific individuals like Charmain and Shannon mentioned for their outstanding hospitality. This high level of service extends across the establishment, from the reception to the dining area, enhancing the overall guest experience.
The fitness and leisure facilities are well-received, featuring a well-equipped gym with efficient air conditioning, a lovely warm pool, jacuzzi, sauna and steam room. These facilities are described as clean and inviting, providing great value for guests. The complimentary access to these amenities, combined with a welcoming atmosphere, makes the hotel a standout choice for those seeking relaxation.
While the hotel charges a £5 per night parking fee, the ample and accessible parking options are appreciated by guests. The reliable and fast free WiFi is another highlight, allowing guests to stream content directly to their TVs.
Overall, Holiday Inn Gloucester - Cheltenham is celebrated for its clean, comfortable and modern accommodations, exceptional staff service and excellent facilities, ensuring a high-quality and satisfying stay for both leisure and business travelers.
Ramada by Wyndham Cheltenham, located strategically on the outskirts of Cheltenham, has earned commendation for its convenient access to the M5 motorway and its peaceful, yet accessible, setting. This hotel is particularly appreciated by travelers for its proximity to transportation links and local events such as the Cheltenham Cricket Festival. Guests have found the location practical for journey stopovers with ample free parking further adding to its convenience.
The rooms at the hotel are frequently praised for their comfort, cleanliness and spaciousness, contributing significantly to a positive guest experience. Many reviews highlight the well-maintained and airy accommodations, comfortable beds and facilities such as mini fridges and tea-making amenities. Despite minor issues of maintenance, the value for money is often highlighted with guests appreciating the friendly and helpful staff.
Breakfast receives mixed feedback with numerous guests enjoying well-cooked hot options and the availability of healthy choices, including gluten-free bread. However, some guests encountered issues such as lukewarm food, limited vegetarian options and organizational challenges, affecting the overall breakfast experience.
Dinner offerings at the hotel's restaurant also yield mixed reviews. Guests who had positive experiences noted the great and tasty food at reasonable prices. However, there were consistent complaints about the limited menu choices and occasional unavailability of dinner options, which negatively impacted some stays.
Cleanliness at Ramada by Wyndham Cheltenham is inconsistent. While many guests praised the cleanliness and comfort of their rooms, there were also reports of significant cleanliness and maintenance issues in both private and public areas of the hotel. These ranged from dirty rooms and shower curtains to neglected dining areas.
The staff generally receive high marks for their friendliness and willingness to assist, significantly enhancing guests’ experiences. However, some inconsistencies are noted in terms of responsiveness and professionalism.
The WiFi service at the hotel has its highs and lows with some guests praising the reliable connection, whereas others experienced intermittent connectivity issues. The comfort of the bedding is another highlight with many guests enjoying restful nights, though a few found the pillows and mattresses less satisfactory.
Overall, Ramada by Wyndham Cheltenham, despite its areas for improvement, offers good value for money as a three-star hotel under new management. Its location, friendly staff and comfortable accommodations make it a viable option for budget-conscious travelers seeking convenience and a pleasant stay.
Beaumont House in Cheltenham earns high praise across numerous categories, making it a standout choice for visitors. The hotel's prime location in a quiet yet central area provides easy access to the town center and its plethora of pubs, shops, cafes and restaurants, all within a short walk or drive. The picturesque setting, spacious clean rooms and ample parking add to the overall convenience and appeal.
Guests appreciate the varied breakfast snacks available, such as muffins, cereal bars, teas and coffees. While the lack of a traditional breakfast might be a downside for some, the nearby cafes and dining options offer excellent alternatives.
Rooms at Beaumont House are described as spacious, clean and elegantly decorated, featuring modern amenities and unique themes like the 'Out of Africa' room. The welcoming atmosphere and quirky decor add to the comfortable and luxurious experience. The property's cleanliness stands out, consistently impressing guests with its immaculate condition, especially in the bathrooms which are often highlighted for their sparkling cleanliness.
While the self-check-in process is efficient, the exceptional friendliness and helpfulness of the staff enhance the warm and welcoming environment. Guests commend the staff's attention to detail and the seamless communication with the owner, adding a personal touch to the stay.
Parking is another positive aspect with guests frequently noting the convenience and ample availability of spaces. The comfortable and high-quality beds contribute to a restful night's sleep, although a few guests mentioned room-specific bedding issues.
Overall, Beaumont House is praised for its beautiful and well-maintained property, tastefully decorated interiors and excellent amenities. It is regarded as a comfortable, clean and convenient choice, offering great value for money. The charming and tranquil setting makes it ideal for romantic getaways with themed rooms and beautiful gardens adding to its romantic appeal. Despite minor drawbacks like the absence of a substantial breakfast and occasional outdated furnishing, Beaumont House remains a highly recommended option for travelers seeking comfort and convenience in Cheltenham.
Queens Hotel Cheltenham stands out for its exceptional location, situated in the heart of Cheltenham, allowing easy access to restaurants, shops, bars and local attractions along with the picturesque Imperial Gardens and regency parks. The hotel's grand Victorian architecture, beautifully maintained interior and well-preserved historical charm enhance the overall guest experience, making it a prime choice for various visitors, including those exploring the Cotswolds.
Guests frequently commend the breakfast for its variety and high quality with particular praise for the full English breakfasts and the friendly, attentive service. Similarly, the hotel's dining experiences are highly regarded with well-presented and delicious food, although some found the meals to be on the pricier side.
Accommodations at Queens Hotel Cheltenham receive positive feedback for their cleanliness, spaciousness, lovely decor and modern amenities. However, there are occasional concerns about temperature control, noise and variations in room sizes. Despite these minor issues, the hotel's historical charm and elegant presentation contribute significantly to guest satisfaction.
The hotel's staff are often highlighted for their exceptional friendliness, professionalism and efficiency, greatly contributing to a positive stay. Many guests appreciate the welcoming and helpful nature of the staff, which consistently elevates their overall experience.
The WiFi service receives mixed reviews with some guests reporting good connectivity while others experience issues. Nevertheless, this does not significantly detract from the overall positive guest experience.
The convenience of on-site parking is appreciated, though some guests find the parking fee of £15 per day to be high. The provision of EV charging stations is seen as a positive, although availability and cost issues are occasionally noted.
Families find the hotel accommodating, enjoying comfortable rooms and family-friendly services, although there are occasional disturbances. The vibrant nightlife nearby offers diverse entertainment options, although some guests mention nighttime noise from adjacent bars.
The beds at Queens Hotel Cheltenham are particularly praised for their comfort, contributing to a good night’s sleep. However, some guests find the king-size beds formed from two singles to be less comfortable.
Overall, Queens Hotel Cheltenham maintains a high standard consistent with its four-star rating, offering excellent service, quality accommodations and the luxury experience expected by its guests, despite minor areas for improvement noted by some reviewers.
Holiday Inn Express Cheltenham Town Centre by IHG, receives commendations for its strategic location next to the Brewery Quarter, making it a prime spot for accessing Cheltenham's array of restaurants, bars and entertainment venues. Guests found the central positioning convenient for exploring local attractions, shopping areas and parks, as well as for accessing the Cotswolds for day trips. The nearby NCP car park and proximity to Cheltenham Racecourse further enhance its appeal for both business and leisure travelers.
The breakfast at the hotel is well-received for its good value and variety, offering both English and continental options, including freshly cooked food, pastries and a pancake machine. The staff are highly praised for their professionalism and friendliness during the breakfast service. However, guests occasionally encountered issues with long queues and slow replenishments during peak times, suggesting potential areas for improvement in managing the breakfast spread.
Regarding dinner, the onsite bar area is noted for its cozy and welcoming ambiance, but the limited dinner menu encouraged many guests to dine out at nearby restaurants. Despite this, the bar serves as a relaxing retreat with attentive staff and a pleasant setting for evening gatherings.
Rooms at the hotel offer a mix of positive and negative experiences. On the plus side, cleanliness and comfort are frequently highlighted with modern, well-equipped spaces and comfortable beds. The hotel is family-friendly, providing adequate facilities for children. However, issues such as small room size, poor ventilation, noise from busy roads and occasional outdated decor detract from the overall experience.
The hotel’s cleanliness stands out, earning high marks from guests. The rooms and common areas are maintained to a high standard, contributing to a modern and welcoming environment.
Staff at the hotel consistently receive high praise for their friendliness, helpfulness and professionalism with special mentions for individuals who went above and beyond to enhance guest experiences.
The free Wi-Fi service is generally appreciated for its availability and reliability, although some guests experienced connectivity issues, indicating a need for better coverage and speed in certain areas.
While the hotel does not have an onsite gym, guests appreciated access to a nearby well-equipped gym and swimming pool, adding to the hotel’s amenities. However, the off-site location and limited access times were noted as minor inconveniences.
Parking presents a mixed experience; the nearby NCP car park is convenient but comes at a cost. Although the hotel offers discounted rates, some guests still found the fees high and the process cumbersome.
For families, the hotel offers a friendly environment and a good location, although room size and noise levels were points of concern. The breakfast and clean facilities were appreciated, but improvements in room configuration could enhance family comfort.
Finally, the hotel’s location next to the Brewery Quarter makes it a perfect base for experiencing Cheltenham's vibrant nightlife with ample dining and entertainment options just a short walk away.
Clarence Court Hotel enjoys widespread acclaim for its ideal location, nestled in a quiet, leafy square in the heart of Cheltenham. Guests appreciate the hotel's proximity to shops, bars, restaurants and main attractions like the Brewery Quarter, all within walking distance. The tranquil setting, combined with complimentary on-site parking, allows visitors to explore the town effortlessly while enjoying a peaceful retreat.
The breakfast at Clarence Court Hotel is a standout feature, consistently praised for its variety and quality. Guests enjoy freshly cooked ingredients and a range of hot and cold options, ensuring a delightful start to the day. Attentive and polite service enhances the dining experience, although minor issues such as occasional delays in replenishing buffet items are noted.
Dinner at the hotel’s in-house restaurant receives high marks for its excellent food quality and tasteful ambiance. The well-balanced menu caters to diverse preferences with traditional dishes like fillet steak and prawn pasta earning particular praise. While some guests mention limited menu options and restricted hours, the overall dining experience remains positive, highlighted by beautifully presented meals and attentive service.
Room experiences vary with many guests finding them spacious, clean and comfortable. En-suite facilities and beautiful views add to the appeal, although some rooms are described as small or in need of updates. Temperature control and noise issues are occasionally reported, but the hotel staff's prompt response to concerns, including room upgrades, is appreciated.
Cleanliness standards at Clarence Court Hotel are generally high with many guests commenting on the spotless and inviting ambiance. While a few areas requiring more thorough cleaning are noted, the overall consensus is positive regarding hygiene and maintenance.
The hotel staff consistently receive glowing reviews for their friendliness and helpfulness. Guests feel warmly welcomed and well taken care of with staff going the extra mile to resolve issues quickly and provide luggage assistance. Minor service inconsistencies are overshadowed by the general sentiment of exceptional hospitality.
The wifi experience is mixed with some guests finding it reliable and others encountering connectivity issues. While free access is appreciated, improving the wireless network could enhance the guest experience.
The hotel’s off-site gym and pool facilities, located at a nearby public complex, are generally well-received. Guests appreciate the complimentary access and the quality of the facilities, despite the slight inconvenience of the off-site location and limited hours.
Free on-site parking is a valuable amenity that most guests find convenient and hassle-free, although tight spaces and limited availability can be challenging during peak times.
Clarence Court Hotel is noted for its family-friendly environment, offering spacious family rooms and thoughtful touches like high chairs and teddy bears for children. Families appreciate the warm hospitality and ample space, making it an ideal choice for group stays.
Overall, Clarence Court Hotel offers a charming and comfortable stay in a prime Cheltenham location with standout breakfast and dinner options, friendly staff and a welcoming atmosphere that caters well to families and individuals alike.
The DoubleTree by Hilton Cheltenham-Cotswolds is a beautiful hotel with a fantastic location, close to the town centre and the Cotswolds. The hotel offers free parking and spacious rooms with luxurious bedding, although some guests found certain rooms and the spa area needing updates. The breakfast received mixed reviews, but the dinner was praised for its food quality and selection, although some guests had poor experiences with the service and limited menu. The staff were consistently praised for being friendly and helpful and the spa and gym facilities were generally well-liked, although some guests noted issues with cleanliness. Families enjoyed the hotel's activities, but some guests were disturbed by noisy children and barking dogs. Overall, the comfortable beds were a highlight of guests' stays.
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