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Summary of reviewsThe Chania Hotel is celebrated for its excellent location in the heart of Chania, providing guests with ease of access to the city's attractions, including the charming Old Town and bustling harbor. The modern, stylish design and attentive staff make for a comfortable retreat amid vibrant city life, offering an effortlessly convenient base for exploration.
The hotel excels in its culinary offerings, particularly breakfast, which is lauded for its variety and quality. Guests can enjoy a buffet of local Cretan delicacies alongside international favorites, with a stunning city view providing the perfect start to their day. Dinner is equally impressive, featuring a diverse selection of well-prepared dishes, although the indoor pool's placement in the dining area raises concerns for some.
Rooms at The Chania Hotel are praised for their cleanliness, comfort, and style, characterized by modern, luxurious designs with spacious bathrooms and high-tech facilities. While a few guests note minor issues with soundproofing and storage space, the hotel compensates with its elegant furnishings and amenities, supported by a warm and welcoming staff.
Cleanliness stands out as a hallmark attribute, with the hotel maintaining immaculate standards in rooms and common areas. The professional and friendly staff, known for their exceptional hospitality, further enhance the guest experience, ensuring each visitor feels valued and cared for.
While the gym and pool receive mixed reviews—often noted for their small size—their modern design and aesthetic appeal remain appreciated. Parking logistics present a minor inconvenience, but the helpful valet service offers a practical solution in the busy city environment.
Finally, The Chania Hotel's beds are a highlight, providing divine comfort with luxurious mattresses and bedding, promising a restful night's sleep. With its overall atmosphere exuding luxury and elegance, The Chania Hotel delivers a refined hospitality experience, resonating well with guests seeking modern comfort and style. Despite certain areas for improvement, the hotel largely meets expectations for a five-star stay, reflecting its status as a beacon of contemporary luxury in Chania. Show more
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Categories
Business Hotel
This hotel offers a business center, providing a shared office space with sockets and tables/chairs. It is suitable for working on presentations or having small informal meetings.
Hotel with Parking
This hotel has parking available.
Hotel with Gym
This hotel includes a fitness center. The hotel offers the convenience of on-site fitness facilities.
Hotel with Indoor Pool
This hotel is listed as having an indoor pool. Specific details about the features or quality of the indoor pool facilities are not available.
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
5-Star Hotel
Hotel with Heated Pool
Room Types
Deluxe King RoomThe double room has a tea and coffee maker, a balcony and city views. The unit has 1 bed.
Deluxe Queen RoomThe double room has a tea and coffee maker, a balcony and city views. The unit has 1 bed.
Deluxe Twin RoomThe twin room features a tea and coffee maker, a balcony and city views. The unit offers 2 beds.
Cosy Room
Premium RoomThe double room features a tea and coffee maker, a balcony and city views.
Premium King RoomThe double room features a tea and coffee maker and a balcony. The unit has 1 bed.
Premium Twin RoomThe unit offers 2 beds.
King SuiteThe suite features a tea and coffee maker, a balcony and city views. The unit offers 1 bed.
Cozy Queen RoomThe double room features a tea and coffee maker. The unit has 1 bed.
About The Chania Hotel Crete, Vignette Collection
License: 1279393
Guest Reviews
Location
The Chania Hotel stands out for its exceptional location, making it an ideal choice for visitors to Chania. Nestled right in the heart of the city, the hotel offers an effortlessly convenient base for exploring nearby attractions, including the charming Old Town and bustling harbor. Situated on the main street at the entrance to the old city, guests can easily access local shops, restaurants, and historical landmarks, all within walking distance. This modern, stylish hotel seamlessly blends comfort and cleanliness with its strategic position, providing a quiet retreat just steps away from the vibrant city life. With its elegant design and attentive staff, The Chania Hotel promises a perfect stay characterized by unparalleled convenience and proximity to everything Chania has to offer.
Breakfast
The Chania Hotel offers an impressive breakfast experience that leaves many guests thoroughly delighted. Renowned as one of the best breakfasts in Greece, it boasts a fantastic variety of fresh and tasty food, including a plentitude of local Cretan delicacies like Greek yogurts, cheeses, and olives, alongside international favorites. The breakfast setup features a buffet with an extensive selection and additional à la carte options, ensuring there’s something to satisfy all tastes. Guests especially appreciate the abundant choices, high-quality ingredients, and the relaxed atmosphere with a panoramic city view from the top floor. The diligent and friendly staff enhance the experience with their exceptional service, making breakfast here a memorable highlight of the stay. However, a few guests noted room for improvement in the service speed and maintaining food temperature at the buffet. Overall, the breakfast offerings are rich, varied, and delicious, setting the perfect tone for a day of exploration.
Dinner
The dining experience at The Chania Hotel is highly praised by guests who appreciate the quality of meals offered at the restaurant. Guests have expressed delight in a diverse selection of dishes, including grilled octopus, tatar beef, breast of chicken, and lamb, all contributing to a memorable dining experience. The ambiance of dining under the stars adds to the charm, creating a pleasant and enjoyable atmosphere for both dinner and drinks. While some remarks highlight concerns about the location of the indoor pool in the restaurant area, the overall consensus indicates that the culinary offerings at The Chania Hotel serve as a standout feature of the guest experience, with dinner and breakfast both receiving accolades for their excellence.
Rooms
The Chania Hotel offers guests a delightful experience with its beautiful and modern accommodations. Newly established, the hotel stands out in the heart of the new town, just a short walk from the old town. The rooms are consistently praised for their cleanliness, comfort, and stylish design. They are generously sized, with spacious bathrooms, large beds, and equipped with all necessary amenities. Many rooms feature high-tech facilities and are thoughtfully designed to combine luxury elements like gold and marble with a touch of the local aesthetic. Guests enjoy the well-furnished, bright spaces, although some found the soundproofing insufficient and noted a lack of storage space. The junior suite, in particular, receives high accolades for its sublime furnishings and spaciousness. Additionally, the staff's kindness and the hotel's welcoming atmosphere enhance the overall experience. While some rooms lack windows or balconies, the luxurious fittings and attention to detail compensate for these minor shortcomings. Overall, The Chania Hotel provides a comfortable, modern retreat for travelers seeking both convenience and a touch of elegance.
Beds
The Chania Hotel receives high praise for its beds, often considered a key highlight of the guest experience. Guests frequently mention the comfort of the beds, describing them as very comfy and even divine. The mattresses are often noted for their exceptional quality, with some reviews dubbing them the best they have ever tried. Luxurious bedding adds to the overall comfort, contributing to a restful night's sleep. While opinions on the softness of pillows vary, they are often found to be super soft, which can be ideal for some guests. Spacious rooms combine with cozy beds for a welcoming stay, leaving guests refreshed and satisfied. A few guests noted discrepancies in bed size and firmness, but the general consensus underscores the comfort and enjoyment provided by the bedding arrangements at The Chania Hotel.
Cleanliness
At The Chania Hotel, cleanliness is a standout feature, gathering high praise across numerous guest reviews. Visitors are consistently impressed by the hotel's pristine appearance at all levels, highlighting that the cleanliness is above expectations. The rooms, described as large and comfortable, maintain immaculate standards, with perfectly clean bed linen and bedding. The common areas, including lounges, the gym, and dining spaces, are also consistently spotlessly maintained, contributing to the hotel's welcoming and modern atmosphere.
Guests often mention the supportive and professional attitude of the staff, which complements the cleanliness and enhances the overall experience. The property, being brand new, presents a visually appealing, neat, and stylish décor, which contributes to an enjoyable stay. Although a few isolated incidents of noise from cleaning staff or overlooked room areas were noted, these do not overshadow the overwhelmingly positive feedback on cleanliness.
This hotel's high cleaning standards set a benchmark in hospitality, making it a perfect choice for those who prioritize a spotless environment. Whether it's the refreshing cleanliness of the rooms or the overall well-maintained ambiance, The Chania Hotel has established itself as a place where guests can feel comfortable and worry-free during their stay.
Staff
The Chania Hotel consistently impresses guests with its outstanding staff, who are frequently described as incredibly nice, friendly, and professional. Visitors highlight the courteous and attentive nature of the team, emphasizing the warm welcomes and the service-oriented approach that extends throughout the entire establishment, from reception and the bar to the restaurant and morning services. The kindness and heartfelt hospitality of the staff are repeatedly praised, creating a delightful atmosphere where guests feel genuinely cared for.
The staff's ability to make every guest feel valued and important is a standout aspect of the hotel experience. Whether interacting with the helpful reception personnel, engaging with the friendly bartenders passionate about their craft, or receiving service from the amiable restaurant team, the level of professionalism and personal attention is unmatched. Particularly notable is the staff's eagerness to solve any problems and accommodate guest needs, making every stay a smooth and enjoyable experience.
Visitors report being greeted with smiles and warmth, with mentions of specific staff members, like George, who go above and beyond to enhance the guest experience. The hotel is commended for its exceptional team, whose dedication and competence ensure that every moment spent at The Chania Hotel is a special one, leaving guests eager to return at the earliest opportunity.
Gym
The gym at The Chania Hotel receives mixed feedback from guests, largely highlighting its small size. While several guests noted its lack of space with phrases like "very small" and "beyond tiny," the gym is described as modern and aesthetically appealing, featuring impressive wooden and eco-friendly machines. Despite its size constraints, the gym is deemed suitable for a daily workout, and some guests appreciate its inviting and contemporary design. However, there is a suggestion for additional weights to enhance convenience and practicality. Overall, while the gym's design elements are admired, there are areas for improvement regarding its utility and capacity.
Pool
The Chania Hotel's pool has left many visitors with mixed impressions. While the idea of a pool is often appealing, the reality at this hotel is a small and curious rendition. Placed near the dining area, the pool serves more as a visual water feature rather than a traditional swimming facility, acting merely as a spot for relaxation or a quick cool-off. Its size is often described as tiny, not suitable for guests looking to swim or enjoy a workout. Despite appearing beautiful in promotional images, guests find the pool less inviting in person due to its shallow depth and cold temperature. Accessible from midday to early evening, it’s better described as a decorative element, appreciated by some for its modernity but criticized by most for not being practical. As such, it may not meet the expectations of those looking for a more conventional and functional pool experience during their stay.
Parking
The Chania Hotel, renowned for its style, comfort, and central location, offers a practical valet parking service that many guests find convenient despite the limited parking options in the vicinity. The hotel's valet service comes at an extra cost of approximately 15 euros per day, which some guests feel should be included in the service. While the immediate area lacks plentiful parking spaces and street parking is unavailable, the hotel's collaboration with a nearby rental service further aids convenience.
For guests with rental scooters, parking in front of the hotel is uncomplicated, allowing easy access. Despite some challenges with parking logistics, the helpful staff ensures that valet parking is easily accessible, and cars are parked promptly upon arrival, minimizing stress associated with parking in a central, bustling area. Overall, while parking presents a minor inconvenience, the valet service offers a reliable solution for guests navigating the busy city.
5 Star
The Chania Hotel offers an overall delightful experience, with many guests praising its exceptional hospitality and luxurious atmosphere, truly fitting of a five-star establishment. Visitors appreciated the top-notch quality of the rooms and bathrooms, contributing to a very pleasant stay. The hotel clearly delivers five-star service and has garnered numerous positive reviews reflecting this high standard. However, certain areas like the attentiveness in the restaurant and breakfast service, as well as minor issues with valet parking, show room for improvement. Additionally, some guests expressed that the hotel fell short of five-star expectations, noting areas like the non-heated pool and limited in-room amenities such as water and coffee. Despite these points, The Chania Hotel mostly succeeds in offering a real five-star experience and exceptional luxury to its guests.
Luxury
The Chania Hotel is a beacon of modern luxury, beautifully embracing comfort and style. It presents itself as a meticulously clean and modern establishment, adorned with gold-colored details that enhance its elegant aesthetic. Guests are welcomed into rooms that epitomize top-end luxury, featuring expansive bathrooms, standalone bathtubs, and supremely comfortable beds. The sophisticated taste in furniture is paired with culinary offerings that match its high standard. Despite a few remarks suggesting the services align more closely with a 4-star experience, many agree that the overall ambiance and amenities reflect a true 5-star status. The hotel's location is also a major advantage, situated conveniently within a short walking distance from the vibrant center and charming port. With cutting-edge technology integrated throughout the luxurious spaces, The Chania Hotel offers a sophisticated and upscale hospitality experience that resonates well with guests seeking both modernity and refinement.
Yes, The Chania Hotel Crete, Vignette Collection has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at The Chania Hotel Crete, Vignette Collection.
No, The Chania Hotel Crete, Vignette Collection doesn't allow dogs.
Yes, parking facilities are available at The Chania Hotel Crete, Vignette Collection.
Yes, The Chania Hotel Crete, Vignette Collection has a gym.