Summary of reviewsLavris City Suites is a highly recommended boutique hotel in Heraklion, Crete. The hotel's unbeatable location is perfect for exploring the city with easy access to the Old City center, the Archeology Museum, the Venetian port and the ferry terminal. The hotel is conveniently located across from the central bus station and has a private parking lot. Guests consistently rave about the quality of the breakfast, which is served in-room with a great variety of fresh and tasty options to choose from. The hotel's modern and spacious rooms are equipped with every amenity you could possibly need, including luxury bedding and linens. The staff is welcoming, attentive and always ready to help. The hotel is lauded for being very clean and well-maintained with some guests even describing it as spotless. Overall, Lavris City Suites is a luxurious and comfortable hotel that provides exceptional service and hospitality. Show more
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Aparthotel for Honeymoon
Romantic Aparthotel
Small Aparthotel
Aparthotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, random checks
Do you ensure contactless check-in/check-out? Yes, by touchscreen interface (self check-in kiosk)
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 4 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, other limit 2
Is furniture in public areas arranged to allow more space for distancing? No
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 15:00 - Check-out: 11:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: 06/01/2020
Executive Suite with City ViewThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This suite has soundproof walls, flat-screen TV with streaming services, city views, as well as wine/champagne for guests. The unit offers 1 bed.
Superior Suite Partly Sea ViewThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This suite features soundproof walls, flat-screen TV with streaming services, city views, as well as wine/champagne for guests. The unit has 1 bed.
Suite with Partly Sea ViewThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This suite features soundproof walls, flat-screen TV with streaming services, sea views, as well as wine/champagne for guests. The unit has 1 bed.
Standard SuiteThis suite features an electric kettle, a minibar and a seating area.
Deluxe SuiteThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.
Deluxe King SuiteThis suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Standard SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. This suite features soundproof walls, a minibar, flat-screen TV with streaming services, as well as wine/champagne for guests. The unit has 1 bed.
Suite with BalconyThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace with garden views, this suite also provides soundproof walls and a flat-screen TV with streaming services. The unit offers 1 bed.
Suite with BalconyThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace with city views, this suite also offers soundproof walls and a flat-screen TV with streaming services. The unit offers 1 bed.
Lavris City Suites has an unbeatable location, perfect for exploring Heraklion. The hotel is just a short walk away from the Old City center, the Archeology Museum and the Venetian port. The hotel is conveniently close to the ferry terminal, making it an excellent location for Ferry hopping. Additionally, it is right across from the central bus station, making it an ideal location for bus travelers. The proximity to the airport is also a plus. The hotel has a private parking lot, making it easy to explore the city and beyond by car. Guests find the location to be central with supermarkets, restaurants and bars nearby. Despite its central location, the hotel has good soundproofing. Overall, Lavris City Suites is a perfect location for a stay in Heraklion.
Breakfast
Guests at Lavris City Suites were consistently delighted with the breakfast offerings at the hotel. The breakfast was served in the room with a great variety of fresh and tasty options to choose from. The hotel staff was very accommodating, asking guests what time they would like their breakfast served each day. The breakfast was prepared with care and attention to detail, featuring local Cretan products. Some guests noted that the breakfast offerings were so extensive that they surpassed their expectations. The exceptional service and hospitality at Lavris City Suites extended to breakfast delivery right to the room at a time of the guest's choice. Commenters noted the generous portions and interesting array of foods available, making for a delicious and nutritious start to the day. Overall, the quality of the breakfast and the presentation at Lavris City Suites was compared to that of a 5-star hotel.
Rooms
Lavris City Suites is a gem that offers modern and spacious rooms equipped with every amenity you could possibly need including a kettle, coffee machine and utensils. The rooms are tastefully decorated with high standard furnishings and a beautifully designed bathroom that features a large and beautiful shower. The staff is welcoming and always ready to help and offer great directions. The beds are extremely comfortable with high-quality linens that ensure a good night’s sleep. The rooms are well lit with ample space to unpack your luggage and come with lovely sitting areas with large cozy sofas. The hotel is very clean with a new bathroom and all facilities in impeccable condition. This boutique hotel offers a luxurious experience and has been rated as one of the top ten boutiques hotels by guests. The room decor combines luxury with the history of Crete, providing a calming and serene atmosphere. Overall, Lavris City Suites is highly recommended for its comfortable and spacious rooms, attentive staff and excellent attention to detail.
Beds
Guests of Lavris City Suites have praised the hotel's comfortable beds and bedding. Many guests have noted how comfortable they found the beds with some describing them as "super comfortable" and "very comfortable." The quality of the bedding, linens and mattresses has also been praised with some guests noting that the quality felt luxurious. However, a few guests have found the beds to be too hard. Overall, guests have been pleased with the comfortable and clean rooms with many noting that they had everything they needed for a comfortable stay. The hotel has also received positive reviews for its spacious rooms and great bathrooms.
Cleanliness
Lavris City Suites has received numerous positive reviews regarding the cleanliness of the hotel. Guests have praised the modern and spacious rooms, which are beautifully decorated and equipped with luxury amenities. The hotel is lauded for being very clean and well-maintained with some guests even describing it as spotless. The helpful and friendly staff also receive high praise. Some guests have commented on the convenient location of the hotel and the fact that it has parking facilities on-site. A few minor issues were noted, such as cutlery not being cleaned from previous guests and hygiene products not being restocked. However, overall, the reviews are overwhelmingly positive with guests describing the hotel as pure luxury and comparable to a 5-star hotel. The hotel even offers welcome gifts such as a bottle of wine, water, nuts and toiletries.
Staff
Lavris City Suites boasts an exceptional team of staff who go above and beyond to make guests feel welcome and accommodated. Many praise Mary, the incredible receptionist, who is not only charming and attentive but also very knowledgeable about the area, always willing to suggest the best things to do in Crete. Guests appreciate the warm and welcoming reception they receive when they arrive at the hotel. Many also mention the staff's exceptional service and hospitality with special thanks to Dimitris who is very helpful with wine and gastronomic suggestions. The owners themselves are said to be accommodating and friendly with one guest calling the owner "a wonderful person". Communication with staff via email, booking or WhatsApp is also highly appreciated. Overall, guests are extremely satisfied with the kindness, passion and attentiveness of the staff.
No, Lavris City Suites doesn't have any pool.
No, a spa isn't available at Lavris City Suites.
No, Lavris City Suites doesn't allow dogs.
No, parking facilities aren't available at Lavris City Suites.