Aiden by Best Western Clermont-Ferrand Hotel & Spa
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Summary of reviewsHôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic enjoys high praise across several categories, making it a popular choice among travelers for both business and leisure. The hotel's strategic location is frequently highlighted for its convenience, being within walking distance from the city center and well-connected by public transportation. Although some guests note minor inconveniences such as parking challenges and occasional construction, the overall sentiment remains positive with easy access to key city landmarks and peaceful surroundings.
Guests consistently commend the hotel's breakfast, describing it as varied and delicious with a selection that caters to different dietary preferences, including vegan and gluten-free options. Despite occasional comments about the expense and certain items needing improvement, most visitors find it a highlight of their stay.
The dinner service receives mixed reviews. While the food quality and presentation get thumbs up and the local, seasonal menu is appreciated, criticisms include a limited menu, slow service and perceived high prices. Nonetheless, the ambiance and convenient on-site dining options are generally well-received.
The modern, well-equipped rooms earn strong approval for their cleanliness, comfort and stylish decor. Features like large TVs with streaming capabilities and Nespresso coffee makers add to guest satisfaction, though a few find the rooms slightly small, particularly for families.
Cleanliness is a standout feature with most guests finding the hotel's conditions impeccable. However, minor issues like occasional bathroom upkeep and towel quality have been noted.
The staff is widely lauded for their friendliness, professionalism and attentiveness, significantly enhancing the guest experience. A warm reception and helpful service across various hotel areas contribute notably to the hotel's positive atmosphere.
Free, high-speed Wi-Fi with strong connectivity across the premises is another plus, especially appreciated by both leisure and business travelers. The gym, though occasionally criticized for equipment issues, generally receives positive remarks for being well-equipped with a great view.
Parking options, while secure and featuring electric vehicle charging stations, present some challenges due to tight spaces and a somewhat cumbersome design. Guests recommend planning ahead and reserving in advance to avoid difficulties.
Family-friendly amenities, including connecting rooms, children's play areas and thoughtful touches like welcome gifts for kids, make the hotel a favored choice among families. The location's proximity to attractions like the Michelin Museum further adds to its appeal.
Overall, Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic is well-regarded for its strategic location, excellent breakfast, clean and modern rooms, exceptional staff and family-friendly services, making it a reliable and welcoming destination for a variety of travelers.
Categories
Guests consistently commend the hotel's breakfast, describing it as varied and delicious with a selection that caters to different dietary preferences, including vegan and gluten-free options. Despite occasional comments about the expense and certain items needing improvement, most visitors find it a highlight of their stay.
The dinner service receives mixed reviews. While the food quality and presentation get thumbs up and the local, seasonal menu is appreciated, criticisms include a limited menu, slow service and perceived high prices. Nonetheless, the ambiance and convenient on-site dining options are generally well-received.
The modern, well-equipped rooms earn strong approval for their cleanliness, comfort and stylish decor. Features like large TVs with streaming capabilities and Nespresso coffee makers add to guest satisfaction, though a few find the rooms slightly small, particularly for families.
Cleanliness is a standout feature with most guests finding the hotel's conditions impeccable. However, minor issues like occasional bathroom upkeep and towel quality have been noted.
The staff is widely lauded for their friendliness, professionalism and attentiveness, significantly enhancing the guest experience. A warm reception and helpful service across various hotel areas contribute notably to the hotel's positive atmosphere.
Free, high-speed Wi-Fi with strong connectivity across the premises is another plus, especially appreciated by both leisure and business travelers. The gym, though occasionally criticized for equipment issues, generally receives positive remarks for being well-equipped with a great view.
Parking options, while secure and featuring electric vehicle charging stations, present some challenges due to tight spaces and a somewhat cumbersome design. Guests recommend planning ahead and reserving in advance to avoid difficulties.
Family-friendly amenities, including connecting rooms, children's play areas and thoughtful touches like welcome gifts for kids, make the hotel a favored choice among families. The location's proximity to attractions like the Michelin Museum further adds to its appeal.
Overall, Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic is well-regarded for its strategic location, excellent breakfast, clean and modern rooms, exceptional staff and family-friendly services, making it a reliable and welcoming destination for a variety of travelers.
Hotel Taking Steps Towards Sustainability
This hotel has eco-friendly practices, modern design, and is committed to sustainability. It offers amenities like a pool and uses resources efficiently.
Hotel for Honeymoon
The hotel is praised for its excellent facilities and services catered to honeymooners. The rooms are described as luxurious with superb and extensive decoration, creating a romantic and memorable experience for couples.
Hotel with Spa
This hotel features a full-service spa (Spa Le Magnetic) offering massages, a health club, and a 24-hour fitness center. Guests can enjoy French cuisine at the on-site restaurant, Le Magnetic. The hotel is eco-certified, offering a blend of luxury and convenience.
Family Friendly Hotel
Featuring spa facilities, this hotel offers amenities that cater to both adults and children. Its location in Clermont-Ferrand provides easy access to family-friendly attractions and activities.
Dog Friendly Hotel
This hotel is tagged as dog-friendly and offers a spa, which may provide a relaxing environment for both guests and their pets. While specific dog-related amenities aren't detailed, the overall quality and services suggest a comfortable stay for pet owners.
Romantic Hotel
The hotel has spa facilities and modern amenities. The spa offers relaxation and pampering, making it suitable for couples seeking a comfortable and intimate experience.
Business Hotel
Located in the business district, this hotel offers meeting rooms and is equipped with high-speed internet access in the rooms. It also provides a desk/work area in each room, and a 24-hour front desk.
Hotel with Parking
Being a Best Western property with spa amenities, this Clermont-Ferrand hotel typically offers convenient and well-managed parking. The modern facilities and brand standards ensure a satisfactory parking experience.
EV charging stations
Accessible Hotel
This hotel features accessible services, physically challenged facilities, elevator, wheelchair access, and parking for physically challenged guests. It also offers a spa, fitness area, and is located near public transport.
Hotel with Gym
This hotel features a fitness center, spa, and wellness center, offering a comprehensive fitness and relaxation experience. It also includes a restaurant, private parking, and a terrace.
Hotel with EV Charging Stations
This hotel provides multiple EV charging stations within its secure underground parking garage, offering free charging for guests. The charging stations are well-maintained, fully functional, and efficient, with four Type 2 connector spots available.
4-Star Hotel
This contemporary 4-star hotel features a fitness center, a terrace, a restaurant, and a bar. It is located in the heart of Clermont-Ferrand and offers a pop-up store featuring local designers.
Hotel for Yoga
Guest Reviews
The location of Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic receives favorable feedback from guests, highlighting its strategic positioning and accessibility. Situated off-center but within walking distance from the city center, the hotel is praised for its proximity to public transportation, including a tram stop right in front and being just a 10-minute walk from the train station. This makes it convenient for guests arriving by train or needing quick access to the highways. Several reviews also underscore its ideal placement for attending events at the Polydome, which is only a short walk away.
Travelers appreciate the peaceful surroundings, nearby parks and the ease of reaching downtown Clermont-Ferrand on foot or via tram, making it a suitable choice for explorers. The location is deemed excellent for overnight stops, particularly for those driving through France or heading to destinations like the French Riviera or Spain, thanks to the nearby highway access. Despite some indications of a slightly remote position and a few challenges with parking access, the majority of guests find the location conducive for both business and leisure activities.
While some reviews mention the area is not particularly exciting and note construction hurdles, these seem to be minor inconveniences compared to the benefits. Guests looking to visit tourist spots such as the Michelin Museum and the Coopérative de Mai find the hotel conveniently close. Overall, the strategic location, combined with easy access to significant city landmarks and transportation, makes Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic a well-regarded choice among visitors.
Guests at Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic generally praise the breakfast, describing it as varied, hearty and delicious. Many reviews highlight the extensive and high-quality buffet options, including both sweet and savory items, as well as local products. Some guests appreciate the inclusion of vegan and gluten-free options and the presence of homemade items like yoghurts.
The breakfast service is frequently noted as friendly and efficient with some guests excited about specific features like pancake-making options and freshly squeezed juices. Although there are a few comments about breakfast being expensive, many find it worth the price due to the variety and abundance of food available.
However, some guests encountered drawbacks, such as limited fresh fruit availability, occasional restocking issues and cramped dining areas during busy times. A few reviews mention subpar items like cold eggs or industrial juices and some guests felt that the breakfast offering could be more diverse given the hotel's four-star rating.
Overall, the breakfast at Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic is well-received with many guests finding it a highlight of their stay, despite a few areas that could benefit from improvement.
Dinner at Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic evokes mixed reactions from guests. Many patrons lauded the restaurant for its quality and delicious offerings, mentioning that meals were well-prepared, tasty and featuring refined, seasonal menus with local products. Diners enjoyed the food and found the on-site restaurant convenient, beneficial for short stays or transits. Certain dishes, such as the fish ceviche, trout and elaborate high-quality meals, were highly praised for their taste and presentation.
However, several reviews pointed out notable drawbacks. The menu is frequently described as limited and lacking variety, especially for evening meals and children’s options. Service at the restaurant often fell short, being labeled slow, chaotic and occasionally unprofessional. There were instances of complaints about dishes being served cold, inconsistently cooked or presenting a stark difference from what was promised. Prices for food and drinks were also deemed high without matching the expected four-star quality.
Despite the divided opinions, the restaurant's ambiance and design received appreciation, underlining the contrast between the favorable environment and the sometimes underwhelming dining experience. For potential guests, while the dining might offer delightful surprises, it's advisable to temper expectations and explore alternative dining options nearby when feasible.
Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic boasts modern, comfortable and well-equipped rooms that consistently impress guests with their cleanliness. The spacious bathrooms and soundproofing are particularly appreciated, making for a tranquil stay. Most rooms offer amenities such as a Nespresso coffee maker, large TVs with streaming capabilities and contemporary decorations. Guests also praise the quality of the bedding and the overall room aesthetics, which include functional layouts and stylish furnishings. However, some guests have noted the rooms can be on the smaller side, especially for families, though they remain comfortable and suitable for shorter stays. The hotel accommodates families with options like connecting rooms and family suites. Despite occasional mentions of room size constraints, the positive feedback on room comfort, cleanliness and modernity highlights the hotel’s appeal. The well-decorated and brightly lit rooms, often complemented by lovely views, add to the overall guest satisfaction.
The beds at Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic receive high praise for their overall comfort and quality. Guests frequently comment on the comfortable double beds and mattresses, often highlighting the superb bedding and quality of the linens. Many find the beds to be very comfortable with adjectives like "super comfy," "cozy," and "spacious" commonly used. The positive feedback extends to the general comfort provided by the bedding, contributing to an overall pleasant and restful experience.
However, reviews do note some issues, primarily concerning the children's beds and sofa beds, described as hard and uncomfortable. Some guests mention the absence of proper bedding for these additional sleeping spaces. Nevertheless, the overwhelming sentiment is that the beds are of surprisingly good quality with numerous mentions of the top-notch bedding that ensures a restful stay.
Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic generally earns high marks for its cleanliness from guests. Many reviews highlight the spotless condition of the rooms with terms like "very clean," "clean and cozy," and "impeccable cleanliness" frequently mentioned. The modern and well-kept decor also adds to the positive impression with several guests appreciating the clean, contemporary ambiance. Common areas and hallways are described as clean and pleasant, contributing to a welcoming environment.
However, there are occasional criticisms regarding specific areas such as bathrooms, where some guests noted issues like mold in the shower or insufficient cleaning of the grout. Towels and trash bin management also drew a few negative comments with mentions of towels looking grey and smelly or rooms not being cleaned daily.
Despite some isolated concerns, the overall sentiment underscores a well-maintained hotel with a strong emphasis on cleanliness. The hotel’s rooms are particularly praised for their tidiness and comfort, making it a dependable choice for travelers seeking a clean, modern stay.
Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic enjoys a stellar reputation largely thanks to its exceptional staff. Numerous reviews emphasize the welcoming and warm reception guests receive upon arrival. From the friendly and attentive reception staff to the courteous and professional personnel throughout the hotel, visitors frequently highlight the team’s ability to make guests feel at home.
The restaurant staff standout as well, noted for their attentiveness and friendly service, making dining a pleasant experience. Guests often remark on how helpful and accommodating the staff are, quick to assist with bookings, provide recommendations and ensure all requests are met efficiently. The team is praised for being highly organized and competent, ensuring a smooth and enjoyable stay.
Furthermore, the staff's demeanor is frequently described as cheerful, kind and pleasant, contributing significantly to the overall positive atmosphere of the hotel. The attention to detail, particularly in responding to the needs of families traveling with children, adds an extra layer of comfort and convenience.
Despite a few minor criticisms regarding occasional lapses in friendliness or service, the overwhelming consensus is that the staff at Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic are a major asset, consistently going above and beyond to enhance guests' experiences.
Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic offers an excellent Wi-Fi experience, characterized by high-speed connections and strong, functional signals. Guests consistently highlight the availability of free Wi-Fi, which is easily accessible and works well across the premises. The rooms are equipped with televisions that feature Chromecast, allowing guests to stream content directly from their devices and offering the convenience of free Netflix. Although a few visitors encountered issues with the Wi-Fi upon arrival or mentioned a lack of information regarding the service, the overall feedback emphasizes the good quality of the internet connection throughout the hotel. This reliable connectivity ensures a seamless and enjoyable stay, appealing to both leisure and business travelers.
The gym at Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic receives a variety of feedback from guests. The majority of reviews highlight the gym as a positive feature with many noting it as being top-notch and well-equipped. Visitors appreciate the quality of the equipment and often mention the magnificent view provided by the fitness room. Despite these positive remarks, some guests have noted issues such as partially broken equipment or occasional inaccessibility. However, overall impressions suggest that the fitness facility is a strong point of the hotel, offering a great place for guests to maintain their exercise routines.
'Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic' offers a range of parking options that cater to diverse needs. The hotel provides both underground and outdoor parking, though reviews hint at certain challenges. The underground parking is secure and features electric charging stations, making it convenient for electric vehicle owners. Guests appreciated the safety of the parking facilities, whether underground or gated outside.
However, parking can be a bit tight and the entrance is narrow, which may lead to difficulties, especially for larger vehicles. Additionally, the parking garage can be tricky to navigate with plenty of pillars inside. The parking is not free and can be considered somewhat expensive, although there are options to book parking space in advance for an additional fee. Some found the parking ramp design not suited for cars and the overall design can be cumbersome.
For those looking for alternatives, there is free parking across the street and nearby public parking, but these options might not be as convenient or secure. Reservations for parking in advance are recommended as the space is limited and not always available upon arrival.
In summary, while the hotel provides ample parking options with the benefit of electric chargers and secure spaces, the tight and sometimes difficult-to-navigate parking may pose a challenge for some guests. Planning ahead and making reservations can help alleviate some of these difficulties.
Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic offers a range of features geared towards guests traveling with electric vehicles, highlighting its commitment to modern amenities. Guests have access to multiple electric vehicle (EV) charging stations within the hotel's secure underground parking garage, which is noted as especially beneficial for overnight charging during travels. The stations provide free charging, a valuable perk appreciated by many.
However, it's worth noting that some guests experienced issues with the functionality of the EV chargers, as they were not operational during their stay. Despite this, the hotel staff's efforts to find alternative solutions for guests were commendable. While the parking space is described as tight and incurs a daily fee, the inclusion of EV charging facilities remains a significant advantage for those driving electric cars.
'Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic' is widely appreciated for its family-friendly environment, making it an ideal choice for families visiting Clermont-Ferrand. Positive reviews highlight the welcoming atmosphere, particularly noting the special touches like welcome gifts for children and attentive staff. Connecting rooms are frequently praised for being convenient for family stays, offering well-designed and comfortable spaces.
Many guests find the children's play area and "kids friendly" amenities, such as playrooms and gift bags, add significantly to the hotel’s appeal. The breakfast selection is another hit with children and parents alike enjoying a hearty start to their day.
The hotel's strategic location, near attractions like Vulcania and the Michelin Museum, adds to its appeal for families. However, there are mentions of some logistical challenges, such as the children's beds being hard and small rooms for a family of four. Additionally, families sometimes find the children’s playroom too close to the restaurant, which can be inconvenient.
Overall, the hotel stands out for its family-friendly design and services, making it a comfortable and welcoming choice for parents and children alike.
In the realm of four-star accommodations, Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic presents itself as an establishment with mixed reviews from its guests. While some acknowledge it as a good standing establishment, many feel it fails to meet the expected standards of a four-star hotel. Guests frequently mention that both the facilities and services fall short, making the hotel feel more like a three-star than a four-star. Specifically, the quality of rooms is inconsistent and the restaurant service is poorly arranged with the dining experience described as expensive and unsatisfactory.
Breakfast receives particular criticism, often considered insufficient in variety and quality for a four-star rating. Overall, the service level is noted as not up-to-par with many guests expressing difficulty in understanding the hotel’s fourth star. Although the hotel positions itself within the four-star market, guest feedback suggests there's substantial room for improvement to truly align with the expectations associated with this rating.
Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic has proven to be a strategic choice for business travelers due to its excellent location, particularly for those working near the Polydome or Michelin. Its central location also offers the convenience of accessing the city center by foot. This modern, boutique-style hotel is ideal for short business stays and transit travelers, providing excellent facilities for guests who frequently travel for work.
While not suitable for extended vacations, this hotel excels in catering to business-related needs. It provides all the necessary services that business travelers might require, though some reviews suggest that the dining options leave room for improvement. Some travelers did note the staff’s inexperience, but overall, Hôtel Aiden remains a solid option for those seeking comfortable and well-located accommodations for business purposes.
'Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic' receives strong praise regarding its accessibility for guests with disabilities. Guests appreciate the accessible room options and the hotel's overall accessible layout. The design of the rooms and amenities is highlighted as practical and well-conceived. Navigating the hotel is simple with convenient access to all areas, including accessible parking.
The hotel's location is also favorable, being near major public transport routes such as a tramway station, which facilitates easy travel around the city. The staff is noted for their professionalism, which likely contributes to the positive experience reported by guests requiring special access.
However, there are some areas mentioned for improvement. The breakfast buffet and some rooms are noted to lack wheelchair accessibility and there is no mention of free outdoor handicapped parking. Despite these minor shortcomings, the hotel's accessibility features and attentive staff make it a recommended choice for travelers with access needs.
Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic is praised for its excellent facilities and services catered to honeymooners. The rooms are described as luxurious with superb and extensive decoration, creating a romantic and memorable experience for couples. Guests commend the cleanliness and personalization of the accommodations, ideal for a honeymoon or a special night. The hotel's intimate touches, like a glass window in the shower facing the bed and rose petals under the bed, add to the romantic ambiance. With its new and charming decor, the hotel provides an inviting and beautiful setting for a honeymoon stay.
Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic offers a notably romantic experience, making it ideal for couple stays. Guests appreciate the cozy and romantic atmosphere, enhanced by thoughtful details like rose petals under the bed and colored lights. The hotel's tasteful decor and calm, quiet corners provide a pleasant and relaxing ambiance. Special touches such as an excellent Valentine's menu add to the charm, making the hotel a perfect retreat for a romantic getaway.
Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic is praised for being a very dog-friendly establishment, making it a great choice for visitors traveling with their pets. The hotel allows dogs not just in rooms but also in the restaurant, ensuring a seamless experience for pet owners. Special attention is given to pets with added bonuses like provided dog beds enhancing the stay. A nearby park offers ample opportunity for walking and exercising pets, adding convenience for guests. Although the hotel does charge for dogs, numerous reviewers appreciate how well the hotel accommodates canine companions. The necessity of passing through the restaurant when walking with a dog is mentioned, though this does not overshadow the overwhelmingly positive reception of the hotel's pet-friendly ethos.
Location Show Map
Location
Travelers appreciate the peaceful surroundings, nearby parks and the ease of reaching downtown Clermont-Ferrand on foot or via tram, making it a suitable choice for explorers. The location is deemed excellent for overnight stops, particularly for those driving through France or heading to destinations like the French Riviera or Spain, thanks to the nearby highway access. Despite some indications of a slightly remote position and a few challenges with parking access, the majority of guests find the location conducive for both business and leisure activities.
While some reviews mention the area is not particularly exciting and note construction hurdles, these seem to be minor inconveniences compared to the benefits. Guests looking to visit tourist spots such as the Michelin Museum and the Coopérative de Mai find the hotel conveniently close. Overall, the strategic location, combined with easy access to significant city landmarks and transportation, makes Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic a well-regarded choice among visitors.
Breakfast
The breakfast service is frequently noted as friendly and efficient with some guests excited about specific features like pancake-making options and freshly squeezed juices. Although there are a few comments about breakfast being expensive, many find it worth the price due to the variety and abundance of food available.
However, some guests encountered drawbacks, such as limited fresh fruit availability, occasional restocking issues and cramped dining areas during busy times. A few reviews mention subpar items like cold eggs or industrial juices and some guests felt that the breakfast offering could be more diverse given the hotel's four-star rating.
Overall, the breakfast at Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic is well-received with many guests finding it a highlight of their stay, despite a few areas that could benefit from improvement.
Dinner
However, several reviews pointed out notable drawbacks. The menu is frequently described as limited and lacking variety, especially for evening meals and children’s options. Service at the restaurant often fell short, being labeled slow, chaotic and occasionally unprofessional. There were instances of complaints about dishes being served cold, inconsistently cooked or presenting a stark difference from what was promised. Prices for food and drinks were also deemed high without matching the expected four-star quality.
Despite the divided opinions, the restaurant's ambiance and design received appreciation, underlining the contrast between the favorable environment and the sometimes underwhelming dining experience. For potential guests, while the dining might offer delightful surprises, it's advisable to temper expectations and explore alternative dining options nearby when feasible.
Rooms
Beds
However, reviews do note some issues, primarily concerning the children's beds and sofa beds, described as hard and uncomfortable. Some guests mention the absence of proper bedding for these additional sleeping spaces. Nevertheless, the overwhelming sentiment is that the beds are of surprisingly good quality with numerous mentions of the top-notch bedding that ensures a restful stay.
Cleanliness
However, there are occasional criticisms regarding specific areas such as bathrooms, where some guests noted issues like mold in the shower or insufficient cleaning of the grout. Towels and trash bin management also drew a few negative comments with mentions of towels looking grey and smelly or rooms not being cleaned daily.
Despite some isolated concerns, the overall sentiment underscores a well-maintained hotel with a strong emphasis on cleanliness. The hotel’s rooms are particularly praised for their tidiness and comfort, making it a dependable choice for travelers seeking a clean, modern stay.
Staff
The restaurant staff standout as well, noted for their attentiveness and friendly service, making dining a pleasant experience. Guests often remark on how helpful and accommodating the staff are, quick to assist with bookings, provide recommendations and ensure all requests are met efficiently. The team is praised for being highly organized and competent, ensuring a smooth and enjoyable stay.
Furthermore, the staff's demeanor is frequently described as cheerful, kind and pleasant, contributing significantly to the overall positive atmosphere of the hotel. The attention to detail, particularly in responding to the needs of families traveling with children, adds an extra layer of comfort and convenience.
Despite a few minor criticisms regarding occasional lapses in friendliness or service, the overwhelming consensus is that the staff at Hôtel Aiden by Best Western Clermont-Ferrand - Le Magnetic are a major asset, consistently going above and beyond to enhance guests' experiences.
Wi-Fi
Gym
Parking
However, parking can be a bit tight and the entrance is narrow, which may lead to difficulties, especially for larger vehicles. Additionally, the parking garage can be tricky to navigate with plenty of pillars inside. The parking is not free and can be considered somewhat expensive, although there are options to book parking space in advance for an additional fee. Some found the parking ramp design not suited for cars and the overall design can be cumbersome.
For those looking for alternatives, there is free parking across the street and nearby public parking, but these options might not be as convenient or secure. Reservations for parking in advance are recommended as the space is limited and not always available upon arrival.
In summary, while the hotel provides ample parking options with the benefit of electric chargers and secure spaces, the tight and sometimes difficult-to-navigate parking may pose a challenge for some guests. Planning ahead and making reservations can help alleviate some of these difficulties.
EV charging stations
However, it's worth noting that some guests experienced issues with the functionality of the EV chargers, as they were not operational during their stay. Despite this, the hotel staff's efforts to find alternative solutions for guests were commendable. While the parking space is described as tight and incurs a daily fee, the inclusion of EV charging facilities remains a significant advantage for those driving electric cars.
Family
Many guests find the children's play area and "kids friendly" amenities, such as playrooms and gift bags, add significantly to the hotel’s appeal. The breakfast selection is another hit with children and parents alike enjoying a hearty start to their day.
The hotel's strategic location, near attractions like Vulcania and the Michelin Museum, adds to its appeal for families. However, there are mentions of some logistical challenges, such as the children's beds being hard and small rooms for a family of four. Additionally, families sometimes find the children’s playroom too close to the restaurant, which can be inconvenient.
Overall, the hotel stands out for its family-friendly design and services, making it a comfortable and welcoming choice for parents and children alike.
4 Star
Breakfast receives particular criticism, often considered insufficient in variety and quality for a four-star rating. Overall, the service level is noted as not up-to-par with many guests expressing difficulty in understanding the hotel’s fourth star. Although the hotel positions itself within the four-star market, guest feedback suggests there's substantial room for improvement to truly align with the expectations associated with this rating.
Business
While not suitable for extended vacations, this hotel excels in catering to business-related needs. It provides all the necessary services that business travelers might require, though some reviews suggest that the dining options leave room for improvement. Some travelers did note the staff’s inexperience, but overall, Hôtel Aiden remains a solid option for those seeking comfortable and well-located accommodations for business purposes.
Accessible
The hotel's location is also favorable, being near major public transport routes such as a tramway station, which facilitates easy travel around the city. The staff is noted for their professionalism, which likely contributes to the positive experience reported by guests requiring special access.
However, there are some areas mentioned for improvement. The breakfast buffet and some rooms are noted to lack wheelchair accessibility and there is no mention of free outdoor handicapped parking. Despite these minor shortcomings, the hotel's accessibility features and attentive staff make it a recommended choice for travelers with access needs.
Honeymoon
Romantic
Dog Friendly
No, Aiden by Best Western Clermont-Ferrand Hotel & Spa doesn't have any pool.
Yes, a spa is available at Aiden by Best Western Clermont-Ferrand Hotel & Spa.
Yes, Aiden by Best Western Clermont-Ferrand Hotel & Spa welcomes dogs.
Yes, parking facilities are available at Aiden by Best Western Clermont-Ferrand Hotel & Spa.
Yes, Aiden by Best Western Clermont-Ferrand Hotel & Spa has a gym.
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