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Summary of reviewsHotel Residence Europe & Spa offers a strategically placed and exceptionally well-connected location, appealing for both leisure and business travelers to Paris. Guests appreciate the hotel's proximity to metro stations, enabling convenient access to the city center and notable landmarks, while enjoying the peacefulness of the Clichy neighborhood away from tourist-heavy zones. The surrounding area is bustling with a wide variety of amenities, including restaurants, cafes, shops and essential services, amplifying the hotel's appeal. Easy access to public transport, safety and reasonable prices further enhance its attractiveness.
The breakfast at Hotel Residence Europe & Spa is generally well-received, featuring a rich and generous buffet with a variety of fresh pastries, hot and cold selections and the option to squeeze your own fresh orange juice, catering well to both kids and adults. Although there are occasional concerns about simplicity and limited gluten-free options, the overall feedback reflects a positive experience with substantial portions and satisfying variety. The early breakfast service at 7:00 am is convenient for early risers.
When it comes to dinner, the hotel's Bistrot serves tasty meals, albeit a bit pricey. Guests also appreciate the proximity of excellent dining options, such as an outstanding Cambodian restaurant and an Indian restaurant, as well as nearby bars. The dinner experience is further enhanced by the hotel's spa and swimming pool, providing a relaxing conclusion to the day.
The rooms at the hotel are consistently praised for their cleanliness, comfort and modern decor. While the rooms are notably small and sometimes suffer from noise disturbances, they are well-maintained, functional and provide all necessary amenities for a short stay. The high standard of cleanliness extends to the entire hotel with particular praise for the meticulous daily cleaning routines and well-maintained facilities.
The staff at Hotel Residence Europe & Spa significantly contribute to a pleasant stay, often commended for their professionalism, friendliness and multilingual abilities. They are described as attentive, courteous and responsive, enhancing the welcoming and accommodating atmosphere of the hotel.
Free WiFi is available and while many guests find the connection reliable, some note issues with speed, stability and security, particularly on higher floors.
The spa is a valuable addition, offering a sauna, gym, jacuzzi and swimming pool. It is generally described as relaxing, clean and well-maintained, though some guests face accessibility issues and occasional minor disappointments. The gym is positively regarded for its cleanliness and functional setup, despite its small size.
The swimming pool, along with other spa facilities, is a highlight for many guests, providing a comprehensive wellness experience. Although the pool’s size and water temperature occasionally draw criticism, it remains a pleasing feature for those seeking relaxation.
Lastly, parking options at the hotel are secure and diverse, catering to different needs with private and bike parking available. However, the lot’s small size and fullness can pose challenges, suggesting the need for advance reservations and alternative plans for those seeking free parking options within walking distance.
In summary, Hotel Residence Europe & Spa offers a blend of tranquility, accessibility and extensive amenities, enhanced by exceptional cleanliness and professional service, making it a practical choice for short-term stays and business trips to Paris. Show more
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Categories
Hotel for Honeymoon
This hotel offers comfortable accommodations and spa facilities, providing a relaxing and rejuvenating experience. Its location allows for easy access to local attractions and amenities, ensuring a pleasant honeymoon stay.
Hotel with Spa
The spa has received positive feedback, highlighting notable facilities such as a sauna, gym, jacuzzi and swimming pool. Visitors frequently describe the spa as wonderful, relaxing, welcoming and clean.
Hotel with Swimming Pool
This hotel includes a spa and swimming pool. It is a highly-rated option in Clichy.
Heated Pool Indoor Pool
Hotel with Parking
The hotel offers parking and spa facilities. It's a great choice if you're looking for relaxation and convenience. The hotel is located close to shops and the market.
EV charging stations
Accessible Hotel
This hotel offers wheelchair access and an elevator. Special requests for disabled accessibility needs, including accessible bathroom, en-suite, and parking, are available on demand. Facilities for disabled guests are also available.
Hotel with Gym
This hotel features spa and fitness related amenities.
3-Star Hotel
Hotel Residence Europe & Spa provides satisfactory accommodations and services, aligning with the expectations for its rating. Many reviews highlight a compelling price-quality ratio, noting that the accommodation and location are very good considering the price. The hotel provides satisfactory accommodations and services.
Hotel with Indoor Pool
This hotel features a heated indoor pool, a hot tub, a fitness center, and a sauna. Guests consistently praise the accessibility and quality of its spa and pool facilities, making it an excellent choice for relaxation.
Hotel with EV Charging Stations
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Heated Pool
Room Types
Comfort Double or Twin Room - Access to swimming pool/fitness includedFree Wi-Fi, a TV and a private bathroom with a hairdryer feature in this air-conditioned room.
Triple Room - Access to swimming pool/fitness includedFree Wi-Fi, a TV and a private bathroom with a hairdryer feature in this air-conditioned room.
Superior Double or Twin Room - Access to swimming pool/fitness includedThis larger room offers free WiFi, a TV and a private bathroom with a hairdryer. Air conditioning is provided.
Connecting Rooms - Access to swimming pool/fitness includedComposed of 2 interconnecting Triple Rooms, this room category feature free WiFi.
Small Double Room - Access to swimming pool/fitness includedOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a wardrobe and a safe deposit box. The unit offers 1 bed.
Junior Suite - Access to swimming pool/fitness includedThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 1 bed.
Family Room - Access to swimming pool/fitness includedOffering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a wardrobe and a safe deposit box. The unit has 2 beds.
Deluxe Queen Room - Access to swimming pool/fitness includedOffering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 1 bed.
Triple Room - Access to swimming pool/fitness includedProviding free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, soundproof walls, a wardrobe and a safe deposit box.
Double Room - Access to swimming pool/fitness includedProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides air conditioning, soundproof walls, a wardrobe, a safe deposit box and a flat-screen TV with cable channels.
Guest Reviews
8.0
Very Good
Location
Hotel Residence Europe & Spa boasts a favorable location with convenient access to public transportation, making it a suitable base for exploring Paris. Many guests appreciate its proximity to metro stations, typically about a 10-15 minute walk, facilitating easy connections to the city center and prominent landmarks. The hotel's neighborhood offers a wide range of amenities including numerous restaurants, cafes, grocery stores and bakeries, providing plenty of dining and shopping options.
The local area around Clichy is noted for its peace and quiet away from the tourist-heavy zones, yet guests still find it straightforward to reach popular destinations like Montmartre and the Stade de France. The surrounding streets are bustling with shops, markets and essential services like pharmacies, presenting visitors with diverse choices for their daily needs. Accessibility is another plus with easy routes to downtown Paris, often using Metro lines 13, 14 and other public transport options, including buses that stop right in front of the hotel.
Despite its slightly peripheral position, the hotel's location is advantageous for guests who value a tranquil environment without being too detached from the heart of Paris. The area is also highlighted for its safety and reasonable prices, enhancing its appeal particularly for short stays and business travelers.
In summary, Hotel Residence Europe & Spa stands out for its strategically placed, well-connected location offering a mix of quietude and accessibility, enriched by a variety of nearby eateries and shops, making it a practical choice for both leisure and business trips to Paris.
Breakfast
Hotel Residence Europe & Spa's breakfast offers a delightful and generous experience for most guests, featuring a variety of delicious options. The breakfast buffet is praised for its richness and completeness with an assortment that includes fresh pastries, hot and cold choices and the ability to squeeze your own fresh orange juice. Many visitors appreciate the hearty and varied spread that caters well to both kids and adults.
However, on particular days, some guests felt the offerings were too simple and unvaried with the same items being served each day. There were occasional mentions of the breakfast being overpriced relative to its simplicity and limited choices, especially in terms of fruits and gluten-free options. A few reviews indicated issues with replenishment and organization, noting that certain items, like scrambled eggs and Nutella, ran out quickly.
The breakfast service starts early at 7:00 am, which is convenient for early risers. While some guests highlighted the adequacy and friendliness of the breakfast rooms, others noted minor inconveniences like a lack of cutlery and cups. Despite these few shortcomings, the overall sentiment reflects a positive experience with generous portions and a satisfying variety, making it a well-regarded aspect of the stay at Hotel Residence Europe & Spa.
Dinner
Hotel Residence Europe & Spa offers a pleasing dining experience with food that is often described as delicious and very good. The hotel's Bistrot, while a bit on the expensive side, provides tasty meal options and guests appreciate various touchscreen display options for service. Additionally, the hotel boasts service, food and facilities that contribute positively to the dining experience.
Although some guests have found the prices at the bar to be quite high and felt that the breakfast options could be more substantial for those who don't eat meat, the hotel compensates with excellent alternative dining options nearby. A noteworthy mention is an excellent Cambodian restaurant right in front of the hotel and an Indian restaurant, Spicy World, located just a 5-minute walk away. Moreover, the area around the hotel hosts three great bars, adding to the variety of dining and socializing options available.
Furthermore, the hotel enhances the overall guest experience by offering evening access to its spa and swimming pool, allowing for a relaxing end to a satisfying dinner. While an on-site dining venue besides the Bistrot would be a welcome addition, the nearby eateries and comprehensive hotel facilities make Hotel Residence Europe & Spa a commendable choice for travelers.
Rooms
Hotel Residence Europe & Spa has garnered a mix of reviews largely centered around the size and cleanliness of its rooms. On the positive side, guests praise the rooms for being comfortable, impeccably clean and modernly decorated. Many find them cozy and functional with some mentioning that the rooms are equipped with everything needed for a short stay. Other compliments include comfortable beds, nice shower facilities and air conditioning. Guests also appreciate the attentiveness of the staff and note that the rooms are typically well-maintained and cleaned daily.
However, the room size is frequently mentioned as a downside with many reviews highlighting that the rooms are significantly smaller than expected and can feel cramped, especially for more than one person. Several guests also report issues with noise due to poor soundproofing, which detracts from the overall experience. Despite occasional issues like broken items, faulty shower seals and defective air conditioning, the overall cleanliness and functional decor seem to meet guest satisfaction.
In summary, while the hotel's rooms are consistently clean, comfortable and modern, they are notably small and can suffer from noise disturbances. Nonetheless, they provide a cozy and functional stay for short-term guests.
Beds
Hotel Residence Europe & Spa has received praise for its bed comfort from guests. Most reviews highlight the beds as comfortable, cozy and featuring high-quality bedding. Guests described the bedding as very comfortable, soft and making for a relaxing sleep experience. Many found the mattresses to be particularly comfortable, contributing to a restful stay.
However, a few reviews noted some issues. There were mentions of beds being too soft for some guests' preferences with some wishing for a firmer mattress. Some guests also found the bed sizes to be smaller than expected, especially for those used to larger doubles. Instances of uncomfortable bedding and broken mattresses were rare but noted. Overall, the general consensus is that the beds at Hotel Residence Europe & Spa are comfortable and conducive to a restful night's sleep.
Cleanliness
The reviews for 'Hotel Residence Europe & Spa' overwhelmingly highlight the exceptional cleanliness of the hotel. Guests consistently describe the rooms and facilities as very clean, tidy and well-maintained. The daily cleaning routines ensure that both the rooms and common areas are always spotless with meticulous attention to detail. Various phrases such as "spotlessly clean," "impeccable cleanliness," and "cleaned to perfection" indicate that hygiene standards are upheld throughout the establishment.
The swimming pool also receives praise for being cleaned daily, contributing to a pleasant and hygienic environment. Staff members are noted as being helpful and friendly, adding to the overall clean and welcoming atmosphere. Despite a few isolated comments about minor cleanliness issues and aged facilities, the general consensus is that the hotel maintains a high standard of hygiene, making it a reliable choice for guests who prioritize cleanliness in their stays.
Staff
The staff at Hotel Residence Europe & Spa are frequently praised for their exceptional professionalism and efficiency. Guests consistently highlight their helpful and friendly demeanor, noting that they are always ready to handle requests with a smile. The reception team, both during the day and evening, receives particular commendation for providing a warm and welcoming atmosphere. Multilingual abilities, including proficient English, add to the convenience of international travelers.
Many reviews emphasize the attentive and courteous nature of the staff, describing them as kind, respectful and empathetic. The hotel's team is proactive and responsive, addressing issues promptly and making guests feel valued and well-cared-for.
While most guests had positive interactions, a few mentioned instances of less welcoming behavior, particularly during evening shifts. However, these are exceptions to the general consensus that the staff contribute significantly to a pleasant and comfortable stay. Overall, the staff at Hotel Residence Europe & Spa are regarded as dedicated, approachable and integral to the hotel's strong reputation for excellent service.
Wi-Fi
Hotel Residence Europe & Spa offers free WiFi in rooms and many guests have found the connection to be impeccable and reliable. However, experiences with the WiFi do vary. Some have reported that it works well and is good, while others noted issues such as slow and inconsistent connections, weak signals and occasional complete outages. The WiFi on higher floors, such as the 4th floor, has been particularly problematic for some guests. The connection quality seems to need improvement, especially regarding speed and stability. Security concerns have also been raised with the WiFi being described as open and unsecured, which complicates attempts to connect through VPN. Overall, while there are positive remarks about the WiFi, feedback indicates that there is room for enhancement in both performance and security.
Spa
The spa at Hotel Residence Europe & Spa has generally received positive feedback from guests, highlighting notable facilities such as a sauna, gym, jacuzzi and swimming pool. Visitors frequently describe the spa as wonderful, relaxing, welcoming and clean. Some have praised the spa's pleasant atmosphere, top-notch quality and excellent service, mentioning the well-maintained and comfortable amenities.
Despite the positive attributes, there have been several criticisms. Guests often mention limitations in accessing the spa with some finding it necessary to book in advance, which they found inconvenient. The sauna, in particular, received mixed reviews with some guests reporting it was out of order or not heated properly. Some visitors found the spa area too small or minimalist and noted that it did not meet their expectations.
Nevertheless, the overarching sentiment is that the spa adds significant value to the hotel experience, providing a relaxing retreat at the end of the day. The clean and inviting pool, jacuzzi and well-kept facilities contributed to enjoyable stays for many guests, even though some faced accessibility issues and minor disappointments.
Gym
The gym at Hotel Residence Europe & Spa features a variety of fitness facilities, including stationary bikes, treadmills and other essential equipment. Guests generally find the gym clean, welcoming and well-arranged. It's noted for being cozy and functional, catering to those looking for a basic workout during their stay. The gym is often described as small but accessible with good availability for guests.
Despite some reviews mentioning limited equipment and space, the overall sentiment towards the gym is positive. The combination of fitness amenities and access to the spa facilities, which include a sauna, jacuzzi and swimming pool, enhances the overall experience. Amidst differing opinions on the size and variety of the gym equipment, guests appreciate the pleasant atmosphere and the cleanliness maintained throughout the fitness center.
Pool
Hotel Residence Europe & Spa offers a variety of amenities and the swimming pool is a notable highlight that many guests appreciate. The pool facility includes a sauna, jacuzzi and fitness room, providing a comprehensive wellness experience. Visitors frequently commend the pool for being clean and welcoming with some describing it as a fantastic and enjoyable part of their stay.
In central Paris, the presence of a swimming pool is considered a real luxury. Many guests found the pool area to be nice, though it's noted to be small and sometimes crowded. Nonetheless, for those who value spa and fitness amenities, the combination of a secure pool, jacuzzi and sauna adds to the hotel's appeal.
However, not all reviews were entirely positive. Some guests mentioned the pool water was too cold and a few encountered operational issues with the sauna. Booking the pool ahead of time and understanding the limited access hours were minor inconveniences for some guests. Despite these issues, the majority of visitors still found the pool to be a welcome and pleasant feature of the hotel.
Parking
Hotel Residence Europe & Spa provides several parking options that cater to different needs. Guests appreciate the secure parking facilities, which offer peace of mind for those traveling by car. The hotel provides both a private parking lot with charging stations and protected bike parking, making it convenient for various types of travelers. For many, the parking access is straightforward with spots available upon reservation and a number of spaces situated right in front of the hotel entrance.
However, some challenges do exist. The parking lot has been described as small and narrow, requiring a bit of skill to navigate, especially when it’s busy. There are also instances where the parking lot was full, which wasn't always indicated during the booking process. This sometimes led to the inconvenience of having to find parking on the streets. Furthermore, while on-site parking costs 15 Euros per day, there are free parking options available within a 25-35 minute walking distance for those looking to save on fees.
Overall, the secure and diverse parking amenities at Hotel Residence Europe & Spa receive positive comments, despite some difficulties in space and availability during peak times.
Family
The Hotel Residence Europe & Spa offers a family-friendly environment with helpful and attentive staff. Positioned as a great base to explore Paris, this hotel is situated on a busy street, making it easy to visit loved ones or explore the city. Storage of belongings is efficiently handled, making the arrival process smooth for families.
While the hotel offers family rooms and is considered a good destination for families, there are some limitations regarding sleeping options for children. The spa and pool area, although featuring a jacuzzi and sauna, has restricted access and requires booking in advance for sessions limited to 45 minutes. This space also closes early at 9 PM, which might be a consideration for families looking to unwind later in the evening.
The hotel is described as peaceful and a good place to relax, offering a quiet environment, which is ideal after a day exploring the bustling city. Nearby, there is a nice park offering additional space for outdoor activities. However, the limited options for taxis in the surrounding suburbs might necessitate arranging transport through the hotel reception.
Overall, the Hotel Residence Europe & Spa stands out as a valuable and centrally-located choice for families visiting Paris, balancing city exploration with amenities for relaxation.
Nightlife
The Hotel Residence Europe & Spa is surrounded by a vibrant nightlife, making it an excellent choice for those looking to explore the evening scene. There are several great bars and clubbing venues right on the doorstep, perfect for a night out. With its convenient location, guests can easily access nearby cafes, small pastry shops and a variety of restaurants. Additionally, key sights and the metro are within easy reach, enhancing the overall accessibility of Parisian activities.
Despite the lively surroundings, guests should be aware that the area can be quite noisy, particularly on weekends when the nightlife is at its peak. The hotel is close to clubs and bars, which means that loud music and bustling streets are part of the experience. However, those who seek a quieter environment may find the soundproofing and warm, welcoming staff to be compensatory advantages. This hotel is ideal for those who don’t mind the energetic late-night atmosphere and want to stay close to the action.
3 Star
Hotel Residence Europe & Spa is a three-star property that provides satisfactory accommodations and services, aligning with the expectations for its rating. Many reviews highlight a compelling price-quality ratio, noting that the accommodation and location are very good considering the price. Despite its classification, the hotel is often favorably compared to other three-star hotels in Europe, although some critics feel it falls short of their expectations for such a rating.
Guests comment on the simplicity of the lobby layout, which is seen as appropriate for its star level. However, some have noted the basic nature of the services and facilities, suggesting that they are typical for a three-star hotel but lack the detail and finesse found in higher-rated properties. Elevator maintenance and other amenities briefly mentioned support the perception of a standard three-star experience.
While a portion of the reviews express disappointment, suggesting the hotel isn't up to the mark for a three-star rating and comparing it unfavorably to four-star establishments, the overall consensus acknowledges it as decent with guests finding it great for its classification and appreciating the comforts expected for the price.
Accessible
Hotel Residence Europe & Spa primarily offers good accessibility for guests with disabilities. Various reviews highlight that the ground-level facilities and common areas, including the ground floor and lift zones, are particularly convenient for those with mobility challenges. The hotel is well-lauded for its general ease of access with multiple accessible paths and a barrier-free environment, making it especially suitable for senior guests. It's also favorably mentioned for its handy access to both the subway and bus services.
However, feedback on the elevator system presents a mixed picture with numerous guests mentioning that the lift was often not working, unreliable or entirely absent. These issues could complicate access to upper floors. Additionally, some guests noted that the steep access in certain areas and soundproofing issues may detract from the overall experience.
Despite these drawbacks, many guests appreciated the accessible nature of the hotel overall with positive mentions of clean, easily navigable areas and a welcoming staff.
Heated Pool
Hotel Residence Europe & Spa offers a variety of spa facilities including a swimming pool, sauna and fitness room. Guests generally find these amenities to be pleasant, particularly enjoying the clean and inviting pool. However, there are mixed opinions about the pool's temperature. Some guests felt the pool was adequately heated, while others suggested that it could be warmer and noted issues with the pool's heater. The jacuzzi received consistently positive feedback, described as wonderful by multiple reviewers. Despite some concerns about the pool's warmth, the overall spa experience is deemed enjoyable and adds to the hotel's appeal.
Indoor Pool
The indoor pool at Hotel Residence Europe & Spa receives largely positive feedback from guests. Many appreciate the clean, warm and peaceful environment, making it a fantastic place to unwind. Guests often describe the pool as superb and exceptional, emphasizing the enjoyment of the heated water and the overall spa facilities. The indoor spa area is commonly highlighted for its neatness and welcoming atmosphere. Despite some mentions of the pool being small and occasional cold water, the majority of visitors find the indoor pool's cleanliness and atmosphere ideal for relaxation. However, some guests experienced long waits for pool access and noted issues with accessibility. The hotel's strategic location near the metro Centrum station adds to its appeal, offering convenience alongside its well-regarded pool amenities.
Yes, Hotel Residence Europe & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Hotel Residence Europe & Spa.
No, Hotel Residence Europe & Spa doesn't allow dogs.
Yes, parking facilities are available at Hotel Residence Europe & Spa.