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Summary of reviewsSheraton Grand Samsun Hotel is celebrated among travelers for its outstanding location and amenities. Situated conveniently in the heart of Samsun, the hotel offers guests breathtaking views of the Black Sea and easy access to local attractions, making it an appealing choice for both leisure and business trips. Its proximity to the beach and tram line further enhances the convenience of exploring the city.
Guests rave about the hotel's exceptional breakfast offerings, noting a delicious and diverse spread that caters to all tastes. The breakfast experience stands out with its high-quality selection and cleanliness, creating a memorable dining experience for patrons. Even those with early checkouts are catered to, ensuring every guest starts their day positively.
The rooms are spacious and comfortable, frequently praised for their cleanliness and awe-inspiring views of the sea. The relaxing ambiance paired with helpful amenities such as fridges contributes to a satisfying stay. Friendly and attentive staff are a highlight, consistently leaving a lasting positive impression with their professionalism and readiness to assist.
Cleanliness throughout the hotel—from the rooms to common areas like the restaurant, lobby, gym, and spa—receives consistent commendation. While some minor maintenance issues are noted, these are overwhelmingly offset by the overall clean and welcoming environment.
For relaxation, guests enjoy well-maintained swimming facilities, offering both outdoor and indoor options complemented by a sauna area and a gym. The pool area, with its stunning sea views, adds another layer of enjoyment to the stay.
The staff at Sheraton Grand Samsun Hotel are consistently recognized for their exceptional service, with particular individuals noted for their willingness to go above and beyond to ensure guest comfort. Their friendly, professional demeanor greatly enriches the overall experience for visitors.
Despite the hotel’s relative newness, some guests express reservations about aspects that might not fully align with five-star expectations, such as modest air conditioning and in-room amenities. However, the overall feedback of service, location, and room size remains overwhelmingly positive, making Sheraton Grand Samsun Hotel a distinguished choice for those seeking comfort and style during their visit to Samsun.
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