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Summary of reviewsBurg-Hotel & Hostel Cochem offers a unique experience accentuated by its exceptional location in the heart of Cochem, providing guests with breathtaking views of the Moselle River. Its central placement facilitates easy access to the town's attractions, making it an ideal base for tourists. Guests appreciate the picturesque surroundings and the charming ambiance of the hotel.
The staff generally receive praise for their friendliness and helpfulness, contributing positively to the guest experience, though there are occasional inconsistencies in service. The breakfast experience is mixed; while some guests enjoy the scenic view and quality of the offerings, others find it lacking in variety and freshness, with service sometimes compromised by staffing issues.
Rooms are noted for their nostalgic charm, with clean surroundings and comfortable beds being a highlight for some. However, the small size and outdated decor may not meet the expectations of those seeking modern luxury. Concerns about cleanliness, particularly in some areas like patios and bathrooms, have been raised, pointing to the need for enhanced hygiene standards.
Wi-Fi connectivity is inconsistent, posing potential challenges for guests who require reliable internet access. Additionally, bed quality varies, with some guests finding them comfortable while others experience issues with mattresses and bedding.
Overall, the hotel's central location and old-world charm offer a memorable stay for those valuing historical ambiance over contemporary amenities, though potential visitors should be mindful of the mixed reviews regarding breakfast, room size, and provided amenities. Show more
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Hotel near Vineyards
This hotel organizes wine-tasting tours to local vineyards, demonstrating a focus on providing guests with access to the region's wine culture. It is located on the Moselpromenade.
Hotel near Nightlife Spots
Located on Moselpromenade, Burg-Hotel & Hostel Cochem places guests within easy reach of the town's nightlife. Its central location provides convenient access to numerous bars and restaurants.
Hotel with Free Wi-Fi
Offering both hotel and hostel accommodations, this Cochem property includes free Wi-Fi. Its location on the Moselpromenade provides easy access to local attractions while ensuring guests stay connected.
Room Types
Guest Reviews
5.5
Rated
Location
Nestled in the picturesque town of Cochem, the Burg-Hotel & Hostel boasts a location that is second to none, making it a favored choice for visitors exploring this charming destination. Situated directly on the Moselle River, guests are treated to stunning vistas right from their balconies, offering a serene backdrop for relaxation. This central location ensures that all amenities are conveniently within walking distance, placing the hotel's guests in the heart of the town's vibrant atmosphere.
Surrounded by the scenic beauty of the Moselle promenade, the hotel offers easy access to nearby restaurants, shops, and essential services, facilitating a hassle-free exploration of the area's highlights. Despite its proximity to the federal road, the evenings remain peacefully quiet, providing an ideal setting for unwinding after a day of adventure.
The exceptional location of the hotel on the promenade and its direct access to boat docks make it an outstanding base for touring the lovely village of Cochem and its stunning river views. The charming decor enhances the unique ambiance of the stay, complementing the captivating surroundings. Whether for a brief visit or a more extended stay, the hotel's unbeatable location ensures a memorable experience, highlighted by its central position and seamless connectivity with the town's offerings.
Breakfast
Burg-Hotel & Hostel Cochem offers a mixed breakfast experience, according to guest reviews. While some guests find the breakfast appealing, describing it as excellent, plentiful, and tasty, with fresh products and a beautiful view of the Moselle, others highlight significant shortcomings. Breakfast quality appears inconsistent, with reports of stale bread, reheated rolls, and limited variety. The value for money is a concern for some, with the cost not aligning with the quality and selection provided. Staffing issues have also affected availability and service, occasionally requiring guests to seek breakfast alternatives at nearby establishments. While the breakfast view and location garner praise, for many, improvements in options and freshness would enhance the overall morning meal experience.
Rooms
Burg-Hotel & Hostel Cochem offers a mix of charm and practicality with its rooms, although they cater best to those not seeking modern luxury. Many guests appreciate the character in the furnishings, such as half canopies and wooden carvings, which add a nostalgic touch. Rooms are consistently described as clean, with some guests noting that the mattresses are quite comfortable. However, the overall space is limited, often described as small or even cramped, with tiny bathrooms that can feel quite congested. These compact rooms generally suffice for overnight stays but are not particularly suited for extended periods of comfort.
While the rooms and furnishing evoke an older style, some feel that updates are needed to align with contemporary standards. Maintenance issues such as outdated decor, worn flooring, and very small bathrooms are common feedback. Noise can be an issue, with walls that allow sounds to travel easily between rooms. Cleanliness appears inconsistent, with some areas like patios reportedly neglected over time. Notably, guests should be aware that breakfast is not available due to staffing issues.
Located in the historic part of Cochem, the hotel holds an enviable position with select rooms offering views of the Moselle River. This setting adds a picturesque quality to one's stay, enhancing the appeal for those who value location over modern amenities.
Beds
Burg-Hotel & Hostel Cochem offers guests a mixed experience when it comes to bed comfort. Many guests have noted that their beds were very comfortable, with some praising the super comfortable mattresses. However, a significant number of reviews highlight concerns about the quality and condition of the beds. Several guests have reported discomfort due to mattresses being old and worn out, resulting in back and hip pain. There are also mentions of beds being small, with wooden frames that can be problematic, particularly for taller guests.
In a few instances, guests have praised the mattress quality, although there were complaints about creaky beds and sheets with stains or hair. Some guests found the pillows too thin or too soft for a satisfying sleep. A positive aspect mentioned is the cleanliness of the mattresses, although this did not always extend to the bed linen, with reports of dirty and stained sheets.
Overall, while some visitors find the beds to be comfortable, the experiences vary widely, and potential guests should be prepared for inconsistencies in bed quality at this centrally located hostel.
Cleanliness
The cleaning standards at Burg-Hotel & Hostel Cochem receive mixed reviews from guests. While some visitors commend the establishment for clean rooms and consistently changed towels, others express significant dissatisfaction with the overall cleanliness and upkeep. Notably, several guests appreciate a spotless bathroom with tidy showers and well-maintained linens. However, there are recurring complaints about rooms left uncleaned, filthy bathrooms, and issues such as cobwebs and unpleasant smells, indicating a need for improvement in hygiene standards. Although the facility itself is quite aged, some find its cleanliness acceptable and even commendable, although many suggest that more attention to detail could enhance the stay experience.
Staff
The staff at Burg-Hotel & Hostel Cochem generally receive high marks for their friendliness and helpfulness. Guests consistently commented on the warm and accommodating demeanor of most of the staff, particularly highlighting the friendly service from the reception and the efforts of a young man who prepares breakfast. Many reviews emphasize the exceptional service and willingness of the staff to assist with various requests, adding a positive touch to the overall guest experience. However, some guests did encounter unfriendly or unhelpful interactions, particularly with certain reception staff, indicating inconsistencies in service. Despite a few negative instances, the overall impression of the staff is positive, contributing to a pleasant stay at the hotel.
Wi-Fi
At Burg-Hotel & Hostel Cochem, the Wi-Fi experience appears to be quite inconsistent based on guest feedback. While a few guests reported that the Wi-Fi worked very well, suggesting that a successful connection is possible at times, many others faced significant challenges. Issues such as the Wi-Fi not connecting, receiving a non-functional Wi-Fi code, and enduring bandwidth problems were frequently mentioned. Some guests also reported being uninformed about ongoing Wi-Fi outages, which lasted for days for some. Overall, while there are instances of smooth connectivity, it seems that reliable Wi-Fi access is not a guarantee during a stay at the hotel.
3 Star
Nestled in the heart of the city, Burg-Hotel & Hostel Cochem offers easy access to local attractions with short walking paths to various sights. Guests appreciate the central location, which serves as a convenient base for exploring the town’s charming landscape and historical venues. The rooms, though compact, provide adequate space for essential furnishings, including a double bed, chairs, table, and wardrobe, ensuring basic comfort during the stay.
However, several guests expressed dissatisfaction with the accommodation's value for money. Many described the hotel as outdated, overshadowed by a significant renovation backlog, and reminiscent of past decades with its décor resembling a time capsule of the 60s and 70s. The price charged, notably high for not including breakfast, seemed disproportionate when compared to other local hotels offering better services at more competitive rates. This has led some to conclude that the price-performance ratio is notably poor. As such, caution is advised before booking, especially for travelers who prioritize modern amenities and up-to-date facilities in their choice of accommodation.
No, Burg-Hotel & Hostel Cochem doesn't have any pool.
No, a spa isn't available at Burg-Hotel & Hostel Cochem.
No, Burg-Hotel & Hostel Cochem doesn't allow dogs.
No, parking facilities aren't available at Burg-Hotel & Hostel Cochem.
No, Burg-Hotel & Hostel Cochem doesn't have a gym.