Hôtel Quai des Pontis
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Hotel for Honeymoon
Located on a quay, this hotel likely offers a pleasant riverside setting, which can contribute to a romantic atmosphere. It provides a relaxing base for exploring the area as a couple.
Dog Friendly Hotel
This hotel is tagged as pet-friendly and provides numerous amenities to make your pets feel at home. The location is near the Charente river.
Hotel with Parking
Located in Cognac, this hotel offers comfortable accommodations and convenient parking. Its central location and proximity to local distilleries make it a popular choice for visitors.
EV charging stations
Accessible Hotel
This hotel has accessible parking spaces within the establishment. The entrance is level and at least 80 cm wide. There is one room accessible to a person in a wheelchair.
Hotel with EV Charging Stations
Situated by the river in Cognac, this hotel offers a charging station for electric vehicles on site. It also holds the "Clé verte" label for 2025.
3-Star Hotel
Located on the banks of the Charente River in a century-old park, this hotel offers a unique experience in a former factory. It provides rooms, lodges, and suites, all with private terraces offering views of the river and historic town.
Hotel with Outdoor Pool
This hotel is listed as having an outdoor swimming pool.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Guest Reviews
Hôtel Quai des Pontis boasts a prime location in the heart of Cognac, making it an exceptional choice for visitors aiming to explore the historic town and nearby distilleries. Nestled alongside the Charente River, this tranquil escape is just a short walk from the city center, offering an ideal spot for a stopover or an extended stay. Guests consistently highlight the hotel’s peaceful and verdant environment, enhanced by secure parking and modern, well-appointed rooms—some even featuring spacious balconies and garden views.
The setting is praised for its romantic ambiance and strategic proximity to notable attractions, including the castle and the riverbanks. Ample outdoor spaces such as lush gardens and grassy fields further elevate the appeal, providing a serene retreat within walking distance of excellent restaurants and bustling town life. Visitors appreciate the friendly and helpful staff, reinforcing the overall welcoming atmosphere. Whether staying in a cozy caravan or a private chalet with stunning river views, guests find the accommodations to be both comfortable and captivating.
Hôtel Quai des Pontis offers a breakfast experience that earns high marks from many guests. The setting for enjoying breakfast is particularly praised with a pleasant atmosphere in the conservatory or on the terrace overlooking the garden. The quality of the breakfast is frequently mentioned, described as varied, high-quality, generous, hearty and fresh. The availability of a wide selection of continental options, including some homemade products and the notable orange juicer, adds to the positive experience.
While some guests found the breakfast to be mediocre or lacking in certain hot options like bacon and eggs, the general consensus highlights a well-stocked, good value buffet with efficient service. A few reviews noted the breakfast's failure to cater to modern dietary standards and mentioned the occasional stale item, but these were exceptions rather than the rule. Overall, the breakfast at Hôtel Quai des Pontis is considered a delightful start to the day, contributing positively to the guest experience.
Located in a beautifully renovated old factory, Hôtel Quai des Pontis offers guests an atypical and stunning setting. The rooms are praised for their spaciousness, comfort and high-quality furnishings. Many rooms feature large terraces and balconies, allowing guests to enjoy lovely views of the gardens or the distant Charente River. Cleanliness is another highlight with numerous guests mentioning the immaculate condition of their accommodations.
The decor is tastefully done, creating a cozy and welcoming atmosphere. Some rooms have been described as very clean and comfortable with convenient terraces, adding to the appeal. The surrounding gardens and decking contribute to the overall charm of the hotel, making for a peaceful and quiet stay.
Despite a few minor issues, such as small bathrooms or occasional problems with room readiness, the overall sentiment remains positive. Guests appreciate the fantastic location, excellent views and the original concept of the hotel. The friendly and helpful staff also add to the pleasant experience, making it a fine choice for visitors looking to explore Cognac.
The beds at Hôtel Quai des Pontis generally receive high marks for comfort with many guests noting the beds are very comfortable and the bedding is of quality. Several reviews highlight wonderful beds with ample space and describe the bedding as lovely and very good. There are, however, a few remarks suggesting the mattresses could be a little hard for some, especially for older guests. Additionally, some guests found the beds to be a bit small, especially for taller individuals. Despite this, the predominant sentiment is that the beds provide a comfortable and restful experience, suitable for a good night's sleep during your stay.
Hôtel Quai des Pontis in Cognac receives high praise for its cleanliness and elegant ambiance. Guests frequently highlight the immaculate condition of the rooms, bathrooms and common areas with many noting the well-kept and beautiful grounds. The hotel is described as extremely clean and well-located in a quiet area of the city center, offering convenient amenities like terraces and a calm, clean pool.
Despite minor remarks about the dated appearance of some wooden lodges and occasional issues with mold and cleaning in the shower corners, the overall cleanliness leaves a positive impression. The aesthetic appeal of the hotel, combined with its cleanliness and convenient setting, creates a very pleasant atmosphere for visitors.
Hôtel Quai des Pontis boasts an exceptional team that consistently receives high praise from its guests. The staff at this hotel are regarded as attentive, efficient and always willing to go the extra mile to ensure a pleasant stay. Reviews highlight the friendliness and helpfulness exhibited by the hotel personnel, making guests feel welcomed and cared for from the moment they arrive.
Guests often mention the polite and accommodating nature of the staff with special commendations for their professional demeanor and the charming, warm reception they provide. The reception service stands out for its impeccable quality, characterized by a courteous and efficient welcome, both over the phone and in person. Staff members are noted for their ability to manage language barriers effectively, ensuring non-French-speaking guests are comfortable and understood.
Overall, the consistent positive feedback paints a picture of a team that is not only friendly but also genuinely invested in making every guest's experience at Hôtel Quai des Pontis memorable. The combination of an excellent location and an outstanding staff creates a highly regarded atmosphere, making it a recommended choice for travelers.
Hôtel Quai des Pontis boasts a charming and versatile pool that guests frequently appreciate, especially during warm weather. Surrounded by lovely riverside gardens, the pool area provides a serene environment for relaxation. With some reviews highlighting it as a luxury during hot spells, the pool, though small, is often described as very nice or even gorgeous. Families have found it suitable for taking their babies swimming, suggesting it's a pleasant and safe environment. Notably, the pool is heated, adding an element of comfort. Despite occasional issues such as the pool being off-limits in the afternoon or the pool shower not working, the overall feedback portrays a delightful and functional amenity within a magnificent estate.
Hôtel Quai des Pontis offers exceptionally well-received parking amenities that greatly enhance the overall guest experience. The hotel provides a spacious and secure parking lot, ensuring both safety and convenience for travelers. Guests appreciate the free parking, particularly given the high cost of parking in France, making it a valuable feature. Additionally, there are charging points available for electric vehicles, further contributing to its convenience. The parking is not only free but also easy to access, situated conveniently on the hotel grounds. Many reviews highlight the secure parking as an advantage, enhancing the sense of safety for guests. The hotel's location, combined with the ease and availability of parking, makes it an attractive choice for visitors. Friendly staff and beautiful river views complement the parking facilities, creating a well-rounded and pleasant stay.
Hôtel Quai des Pontis offers a charming and family-friendly atmosphere that ensures a pleasant stay for guests traveling with children. The hotel provides a variety of engaging activities for kids, including play structures, ping pong, foosball and a pool, which keep the little ones entertained and happy. This makes the hotel particularly suitable for family gatherings with thoughtful details enhancing the overall experience. While the cabins might feel a bit cramped for four people, the beautiful park and surrounding area compensate by offering a picturesque setting for relaxation and play. Additionally, the friendly staff contributes to the welcoming family feel, making it a delightful choice for those traveling with or without pets.
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Location
The setting is praised for its romantic ambiance and strategic proximity to notable attractions, including the castle and the riverbanks. Ample outdoor spaces such as lush gardens and grassy fields further elevate the appeal, providing a serene retreat within walking distance of excellent restaurants and bustling town life. Visitors appreciate the friendly and helpful staff, reinforcing the overall welcoming atmosphere. Whether staying in a cozy caravan or a private chalet with stunning river views, guests find the accommodations to be both comfortable and captivating.
Breakfast
While some guests found the breakfast to be mediocre or lacking in certain hot options like bacon and eggs, the general consensus highlights a well-stocked, good value buffet with efficient service. A few reviews noted the breakfast's failure to cater to modern dietary standards and mentioned the occasional stale item, but these were exceptions rather than the rule. Overall, the breakfast at Hôtel Quai des Pontis is considered a delightful start to the day, contributing positively to the guest experience.
Rooms
The decor is tastefully done, creating a cozy and welcoming atmosphere. Some rooms have been described as very clean and comfortable with convenient terraces, adding to the appeal. The surrounding gardens and decking contribute to the overall charm of the hotel, making for a peaceful and quiet stay.
Despite a few minor issues, such as small bathrooms or occasional problems with room readiness, the overall sentiment remains positive. Guests appreciate the fantastic location, excellent views and the original concept of the hotel. The friendly and helpful staff also add to the pleasant experience, making it a fine choice for visitors looking to explore Cognac.
Beds
Cleanliness
Despite minor remarks about the dated appearance of some wooden lodges and occasional issues with mold and cleaning in the shower corners, the overall cleanliness leaves a positive impression. The aesthetic appeal of the hotel, combined with its cleanliness and convenient setting, creates a very pleasant atmosphere for visitors.
Staff
Guests often mention the polite and accommodating nature of the staff with special commendations for their professional demeanor and the charming, warm reception they provide. The reception service stands out for its impeccable quality, characterized by a courteous and efficient welcome, both over the phone and in person. Staff members are noted for their ability to manage language barriers effectively, ensuring non-French-speaking guests are comfortable and understood.
Overall, the consistent positive feedback paints a picture of a team that is not only friendly but also genuinely invested in making every guest's experience at Hôtel Quai des Pontis memorable. The combination of an excellent location and an outstanding staff creates a highly regarded atmosphere, making it a recommended choice for travelers.
Pool
Parking
Family
Yes, Hôtel Quai des Pontis has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hôtel Quai des Pontis.
Yes, Hôtel Quai des Pontis welcomes dogs.
Yes, parking facilities are available at Hôtel Quai des Pontis.
No, Hôtel Quai des Pontis doesn't have a gym.
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