The Swan by Innkeeper's Collection
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Summary of reviews'The Swan by Innkeeper's Collection' receives high praise for its prime location in the charming suburb of Coleshill, which offers easy access to major roads, the NEC and Birmingham Airport. Guests appreciate the ample parking, central positioning on the High Street and convenient public transport links that provide seamless connectivity to Birmingham city center. The vicinity to the M42 motorway also ensures efficient travel to local attractions, making it ideal for both business and leisure visitors.
Many guests commend the combination of historic charm and modern amenities, including clean and comfortable rooms, friendly staff and a cozy atmosphere. Breakfast at the hotel, described as well-cooked and delicious, offers good value for money despite the limited variety. The evening dining experience is notably praised for quality, value and a welcoming ambiance, although some noted limited dinner options.
Room comfort and cleanliness are standout features with many appreciating the clean, tidy and spacious rooms equipped with modern decor and well-maintained facilities. Though occasional mentions of small room sizes and minor inconveniences exist, the general consensus is positive, indicating a warm and comfortable experience.
The hotel staff consistently receives accolades for their friendliness and attentiveness, contributing significantly to guests' overall positive experiences. The cleanliness of the hotel is another highlight with the rooms being described as spotless, although some communal areas could use more attention.
Reviews about the Wi-Fi are mixed with some guests experiencing strong connections while others faced inconsistency and disconnections. The parking facilities, however, receive consistently positive feedback for their convenience, security and abundance of spaces.
For families, the hotel provides a generally positive stay with a family-friendly environment and delightful meals that cater to children. However, there are some inconsistencies in room setups and amenities that could be improved.
Overall, The Swan by Innkeeper's Collection offers reliable three-star accommodation with good value for money, consistently comfortable beds and practical, clean facilities. Many guests express willingness to return, making it a dependable choice for travelers.
Categories
Many guests commend the combination of historic charm and modern amenities, including clean and comfortable rooms, friendly staff and a cozy atmosphere. Breakfast at the hotel, described as well-cooked and delicious, offers good value for money despite the limited variety. The evening dining experience is notably praised for quality, value and a welcoming ambiance, although some noted limited dinner options.
Room comfort and cleanliness are standout features with many appreciating the clean, tidy and spacious rooms equipped with modern decor and well-maintained facilities. Though occasional mentions of small room sizes and minor inconveniences exist, the general consensus is positive, indicating a warm and comfortable experience.
The hotel staff consistently receives accolades for their friendliness and attentiveness, contributing significantly to guests' overall positive experiences. The cleanliness of the hotel is another highlight with the rooms being described as spotless, although some communal areas could use more attention.
Reviews about the Wi-Fi are mixed with some guests experiencing strong connections while others faced inconsistency and disconnections. The parking facilities, however, receive consistently positive feedback for their convenience, security and abundance of spaces.
For families, the hotel provides a generally positive stay with a family-friendly environment and delightful meals that cater to children. However, there are some inconsistencies in room setups and amenities that could be improved.
Overall, The Swan by Innkeeper's Collection offers reliable three-star accommodation with good value for money, consistently comfortable beds and practical, clean facilities. Many guests express willingness to return, making it a dependable choice for travelers.
Family Friendly Hotel
Hotel with Parking
3-Star Hotel
Guest Reviews
Nestled in the charming suburb of Coleshill, The Swan by Innkeeper's Collection boasts a prime location that is a hit amongst visitors. The hotel offers easy accessibility to major roads and is just a short drive from the NEC, making it a go-to spot for events and exhibitions. Birmingham Airport is also conveniently close, perfect for those early morning flights or late-night arrivals.
Guests frequently applaud the ample parking and the central positioning on the High Street, ensuring that shops, supermarkets and restaurants are all within walking distance. Public transport links, including a nearby train station and a bus stop right outside the hotel, provide seamless connectivity to Birmingham city center.
Ideal for business and leisure alike, the vicinity to the M42 motorway ensures efficient travel and attractions like Drayton Manor are just a short drive away. The hotel’s combination of a historic feel with modern amenities, including clean and comfortable rooms, adds to the relaxing stay. Well-regarded for excellent value, friendly staff and a cozy atmosphere, The Swan is a dependable choice for an overnight stop or an extended visit to the area.
The breakfast experience at The Swan by Innkeeper's Collection receives mixed but generally positive feedback from guests. Many guests praise the breakfast for being well-cooked, delicious and offering excellent value for money with numerous mentions of it being fantastic or amazing. The all-you-can-eat option is popular and noted for its affordability.
The quality of the breakfast, particularly the Full English, is frequently highlighted with guests appreciating hot and fresh food. Some express delight over the friendly service and willingness of staff to help.
However, there are recurring concerns about the limited variety. Guests often note the absence of continental options, fruits, juices, cereals and healthy alternatives. The breakfast buffet sometimes suffers from items sitting out too long under heat lamps, leading to a dried-out appearance. There are also comments about the options being too oily and lacking in vegetarian choices.
Despite the critiques, the breakfast overall is seen as a good and satisfying start to the day by many and its excellent value and plentiful portions are common points of praise.
The evening dining experience at The Swan by Innkeeper's Collection receives high marks for both quality and value. Guests frequently commend the excellent value-for-money three-course offers and praise the high quality and taste of the meals, describing the food as tasty, lovely and fantastic. The carvery, in particular, stands out as a notable highlight with many guests appreciating the fresh-made pizzas and a great selection of reasonably priced options.
On the less favorable side, there are recurring comments about the limited dinner options and occasional disappointments with the availability and variety of the evening menu. Some guests found it difficult to find a satisfying evening meal and a few noted that certain dishes did not meet expectations or were not as advertised.
Despite these limitations, the overall dining atmosphere is positively reviewed. The pub and restaurant area beneath the hotel is described as bright, friendly and vibrant, often enhancing the dining experience with a welcoming ambiance. The convenience of having food and drinks available on-site is also highlighted as a significant advantage, especially after a long day.
In summary, while there are some areas for improvement regarding the variety and availability of dinner options, the general consensus is that The Swan by Innkeeper's Collection offers a pleasant and satisfying dining experience with good food that is excellent value for money.
'The Swan by Innkeeper's Collection' offers guests a predominantly positive experience in terms of room comfort and cleanliness. Reviews consistently highlight that the rooms are clean, tidy and spacious, contributing to a comfortable stay. Many mention modern decor and well-maintained facilities with some rooms recently refurbished. The rooms provide good value for money with clean bathrooms and comfy beds adding to the overall satisfaction.
While some guests noted that rooms can be on the smaller side, they still emphasized the comfort level. A few mentioned that some rooms could use a bit of redecoration and others pointed out minor inconveniences like steep staircases and noise from neighboring areas. Despite these issues, the general consensus is that the rooms are cozy, warm and equipped with ample amenities.
The hospitality from the staff is another highlight, as many reviews describe them as friendly and helpful. The accommodation, in general, seems to meet and often surpass expectations, making it a commendable choice for travelers seeking a clean, comfortable and reasonably priced stay in the area.
At The Swan by Innkeeper's Collection, guests consistently commend the comfort and quality of the beds. Most visitors have found the beds to be exceptionally comfortable, often describing them as "comfy," "brilliant," and "super comfortable." The rooms themselves are frequently noted as comfortable and spacious, contributing to an overall pleasant stay.
Cleanliness and quality bedding also receive high marks with fresh and high-quality sheets enhancing the sleep experience. Some reviews specifically highlight spacious, clean rooms with big, comfortable beds. Notably, beds tend to be described as comfortable and supportive with only a few comments suggesting firmness as an issue.
While the majority of feedback on the beds is positive, a few guests did report instances of discomfort, particularly with sofa beds, which were described as not suitable for two people or not as comfortable as the main beds. However, such instances appear to be exceptions rather than the norm.
In summary, The Swan by Innkeeper's Collection seems to deliver on its promise of comfortable accommodations, particularly when it comes to the quality of its beds, ensuring guests a restful and pleasant experience on their travels.
The Swan by Innkeeper's Collection consistently receives high praise for its cleanliness. Guests frequently highlight the spotless condition of the rooms, which are described as very clean, tidy and comfortable. The bathrooms also receive commendations for their cleanliness and modern amenities, providing a fresh and pleasant experience for visitors.
Commending the overall condition of the accommodation, many found the rooms not only clean but also well-decorated and spacious, contributing to a comfortable stay. The hotel’s amenities, such as fresh towels and tea-making facilities, were noted for their cleanliness, adding to the positive guest experience. Housekeeping appears diligent, ensuring that the rooms are cleaned daily and kept in excellent condition.
While the private rooms uphold a high standard of cleanliness, some communal areas, such as the corridors and stairways, have been described as needing more attention with occasional mentions of dirt, smells and dated appearance. However, these areas do not detract significantly from the overall positive experience of staying in clean, well-maintained rooms.
In summary, The Swan by Innkeeper's Collection stands out for its immaculate cleanliness and well-kept rooms, making it a reliable choice for travelers prioritizing hygiene and comfort.
The Swan by Innkeeper's Collection is consistently praised for its exceptional staff, creating a welcoming and pleasant atmosphere for guests. Visitors frequently highlight the friendliness, helpfulness and attentiveness of the team with many noting the great customer service from the reception to housekeeping. Positive adjectives such as friendly, lovely, fantastic and accommodating frequently appear in reviews, illustrating a strong sense of satisfaction with the personnel. Key staff members from the cleaning crew to the management team are noted for their politeness and professionalism, contributing significantly to the overall guest experience. Although there are occasional comments about less favorable interactions, the overarching sentiment is one of a dedicated and approachable staff willing to go the extra mile, ensuring a comfortable and enjoyable stay for all guests.
While 'The Swan by Innkeeper's Collection' offers free Wi-Fi, guests have encountered mixed experiences with the service. Some noted that the WiFi was strong and allowed for features like screen sharing to the TV, which was a definite plus. However, many visitors reported issues such as inconsistent connections, frequent disconnections and difficulties logging on, especially in their rooms. Despite having Wi-Fi, some guests described it as slow, poor in quality and even non-existent at times. Improving the consistency and quality of the Wi-Fi service could greatly enhance the overall guest experience at this hotel.
The Swan by Innkeeper's Collection offers its guests a hassle-free parking experience, consistently praised for its convenience and accessibility. Visitors frequently highlight the availability of ample parking spaces with easy access to the hotel and secure settings. The provision of free parking is repeatedly lauded, being termed as a significant advantage and a pleasant bonus for staying at this location.
Guests appreciate the presence of a large, free car park at the rear of the hotel, which is easy to navigate and ensures a straightforward parking process. The car park is noted for its security features, including CCTV, which adds an extra layer of reassurance, particularly for those with larger vehicles such as vans.
The hotel's proximity to key attractions, including NEC and the town center, is augmented by the convenience of cheap and accessible nearby parking options. Although a few guests mentioned that parking spaces can be tight and sometimes confusing, the overall sentiment remains highly favorable due to the abundance of parking options and the simplicity of finding a spot.
In summary, The Swan by Innkeeper's Collection excels in providing guests with good value accommodation paired with excellent parking facilities, making it a practical and convenient choice for travelers.
The Swan by Innkeeper’s Collection offers a mixed bag of experiences for families traveling with children. Many guests found the space accommodating and ideal for family getaways, highlighting its family-friendly environment. The breakfast, in particular, was a hit with provisions for children and offerings like kids' pizza and desserts that were favorites among the younger guests. The location is praised as convenient for families, especially those visiting nearby attractions like the NEC, making it a great option for a quick stopover with children.
However, the reviews also point out some inconsistencies with the family rooms. While some guests noted that the rooms provided plenty of space for a family of four, others felt that the rooms were too small and not properly set up for a family stay. There were mentions of missing amenities such as insufficient towels, drinks and the necessity of making up camp beds upon arrival, which detracted from the overall comfort.
Despite these logistical issues, the positive aspects seem to outweigh the negatives for many visitors. Families loved the overall experience, especially with accommodating services and delightful meals that cater specifically to children. Advance booking is recommended to ensure the best experience, given the popular family rooms. Overall, The Swan appears to be a family-friendly location, perfect for short stays with children, provided that minor room size and setup issues are addressed beforehand.
The Swan by Innkeeper's Collection offers a reliable and functional three-star accommodation that excels in providing good value for money. The rooms are consistently described as clean, comfortable, cozy and spacious, ensuring a pleasant stay for guests. Despite initial impressions of the building being slightly worn, the interior garners positive feedback for its welcoming ambiance.
Guests appreciate the hotel's convenient location near the M6 and the high street, making it an excellent stop-off point for travelers. There is a supermarket next door, adding to the convenience for guests. The food served at the hotel receives high marks, though breakfast options could be improved. The premises are noted for their practicality, even if they exhibit signs of wear.
The overall experience matches the expectations for a three-star hotel, delivering satisfactory facilities and services at reasonable prices. Guests frequently highlight the property's value for money and express willingness to return with many already having stayed before.
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Location
Guests frequently applaud the ample parking and the central positioning on the High Street, ensuring that shops, supermarkets and restaurants are all within walking distance. Public transport links, including a nearby train station and a bus stop right outside the hotel, provide seamless connectivity to Birmingham city center.
Ideal for business and leisure alike, the vicinity to the M42 motorway ensures efficient travel and attractions like Drayton Manor are just a short drive away. The hotel’s combination of a historic feel with modern amenities, including clean and comfortable rooms, adds to the relaxing stay. Well-regarded for excellent value, friendly staff and a cozy atmosphere, The Swan is a dependable choice for an overnight stop or an extended visit to the area.
Breakfast
The quality of the breakfast, particularly the Full English, is frequently highlighted with guests appreciating hot and fresh food. Some express delight over the friendly service and willingness of staff to help.
However, there are recurring concerns about the limited variety. Guests often note the absence of continental options, fruits, juices, cereals and healthy alternatives. The breakfast buffet sometimes suffers from items sitting out too long under heat lamps, leading to a dried-out appearance. There are also comments about the options being too oily and lacking in vegetarian choices.
Despite the critiques, the breakfast overall is seen as a good and satisfying start to the day by many and its excellent value and plentiful portions are common points of praise.
Dinner
On the less favorable side, there are recurring comments about the limited dinner options and occasional disappointments with the availability and variety of the evening menu. Some guests found it difficult to find a satisfying evening meal and a few noted that certain dishes did not meet expectations or were not as advertised.
Despite these limitations, the overall dining atmosphere is positively reviewed. The pub and restaurant area beneath the hotel is described as bright, friendly and vibrant, often enhancing the dining experience with a welcoming ambiance. The convenience of having food and drinks available on-site is also highlighted as a significant advantage, especially after a long day.
In summary, while there are some areas for improvement regarding the variety and availability of dinner options, the general consensus is that The Swan by Innkeeper's Collection offers a pleasant and satisfying dining experience with good food that is excellent value for money.
Rooms
While some guests noted that rooms can be on the smaller side, they still emphasized the comfort level. A few mentioned that some rooms could use a bit of redecoration and others pointed out minor inconveniences like steep staircases and noise from neighboring areas. Despite these issues, the general consensus is that the rooms are cozy, warm and equipped with ample amenities.
The hospitality from the staff is another highlight, as many reviews describe them as friendly and helpful. The accommodation, in general, seems to meet and often surpass expectations, making it a commendable choice for travelers seeking a clean, comfortable and reasonably priced stay in the area.
Beds
Cleanliness and quality bedding also receive high marks with fresh and high-quality sheets enhancing the sleep experience. Some reviews specifically highlight spacious, clean rooms with big, comfortable beds. Notably, beds tend to be described as comfortable and supportive with only a few comments suggesting firmness as an issue.
While the majority of feedback on the beds is positive, a few guests did report instances of discomfort, particularly with sofa beds, which were described as not suitable for two people or not as comfortable as the main beds. However, such instances appear to be exceptions rather than the norm.
In summary, The Swan by Innkeeper's Collection seems to deliver on its promise of comfortable accommodations, particularly when it comes to the quality of its beds, ensuring guests a restful and pleasant experience on their travels.
Cleanliness
Commending the overall condition of the accommodation, many found the rooms not only clean but also well-decorated and spacious, contributing to a comfortable stay. The hotel’s amenities, such as fresh towels and tea-making facilities, were noted for their cleanliness, adding to the positive guest experience. Housekeeping appears diligent, ensuring that the rooms are cleaned daily and kept in excellent condition.
While the private rooms uphold a high standard of cleanliness, some communal areas, such as the corridors and stairways, have been described as needing more attention with occasional mentions of dirt, smells and dated appearance. However, these areas do not detract significantly from the overall positive experience of staying in clean, well-maintained rooms.
In summary, The Swan by Innkeeper's Collection stands out for its immaculate cleanliness and well-kept rooms, making it a reliable choice for travelers prioritizing hygiene and comfort.
Staff
Wi-Fi
Parking
Guests appreciate the presence of a large, free car park at the rear of the hotel, which is easy to navigate and ensures a straightforward parking process. The car park is noted for its security features, including CCTV, which adds an extra layer of reassurance, particularly for those with larger vehicles such as vans.
The hotel's proximity to key attractions, including NEC and the town center, is augmented by the convenience of cheap and accessible nearby parking options. Although a few guests mentioned that parking spaces can be tight and sometimes confusing, the overall sentiment remains highly favorable due to the abundance of parking options and the simplicity of finding a spot.
In summary, The Swan by Innkeeper's Collection excels in providing guests with good value accommodation paired with excellent parking facilities, making it a practical and convenient choice for travelers.
Family
However, the reviews also point out some inconsistencies with the family rooms. While some guests noted that the rooms provided plenty of space for a family of four, others felt that the rooms were too small and not properly set up for a family stay. There were mentions of missing amenities such as insufficient towels, drinks and the necessity of making up camp beds upon arrival, which detracted from the overall comfort.
Despite these logistical issues, the positive aspects seem to outweigh the negatives for many visitors. Families loved the overall experience, especially with accommodating services and delightful meals that cater specifically to children. Advance booking is recommended to ensure the best experience, given the popular family rooms. Overall, The Swan appears to be a family-friendly location, perfect for short stays with children, provided that minor room size and setup issues are addressed beforehand.
3 Star
Guests appreciate the hotel's convenient location near the M6 and the high street, making it an excellent stop-off point for travelers. There is a supermarket next door, adding to the convenience for guests. The food served at the hotel receives high marks, though breakfast options could be improved. The premises are noted for their practicality, even if they exhibit signs of wear.
The overall experience matches the expectations for a three-star hotel, delivering satisfactory facilities and services at reasonable prices. Guests frequently highlight the property's value for money and express willingness to return with many already having stayed before.
No, The Swan by Innkeeper's Collection doesn't have any pool.
No, a spa isn't available at The Swan by Innkeeper's Collection.
No, The Swan by Innkeeper's Collection doesn't allow dogs.
Yes, parking facilities are available at The Swan by Innkeeper's Collection.
No, The Swan by Innkeeper's Collection doesn't have a gym.
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