Fiesta Inn Colima receives commendations across various facets, particularly highlighted by its advantageous location and excellent staff service. The hotel is strategically positioned close to main roads, the Judiciary, the airport and a shopping mall, making it highly convenient for both business and leisure travelers. Its competitive pricing and cleanliness further solidify its reputation as a practical choice.
The breakfast service is another strong point, garnering positive remarks for its quality and service, although there are suggestions for improvement in juice and bakery quality, as well as clearer booking details regarding breakfast inclusion.
Opinions on the rooms are mixed. While many guests find them comfortable and well-equipped with essential amenities, some point out deficiencies such as the absence of a safe and hairdryer, as well as maintenance issues in the bathrooms. Cleanliness is generally praised, although a few guests report minor lapses. The need for remodeling and better facilitation for disabled guests has also been noted.
Cleanliness throughout the hotel is well-regarded with the environment described as calm and pleasant, complemented by effective air conditioning and satisfying amenities. The staff, particularly individuals like Cesar, receive high accolades for their friendliness, attentiveness and quick responses, significantly enhancing the overall guest experience.
The pool area garners mixed reviews; while the agreeable water temperature and niceness of the pool area are appreciated, some guests find the pool small, occasionally unclean and sometimes unavailable. There are also calls for an earlier opening schedule and heating.
Lastly, the beds at Fiesta Inn Colima are frequently praised for their comfort with many guests enjoying restful sleep thanks to the quality of the mattresses and pillows, positioning them as a standout feature.
In summary, Fiesta Inn Colima is lauded for its prime location, exceptional staff service and comfortable beds. Minor improvements in breakfast offerings, room amenities and pool maintenance could further elevate guest satisfaction.
Zar Colima, located just outside the lively city of Colima, offers a serene escape with convenient access to key attractions, notably the Cerveceria Colima. Guests appreciate its strategic location, providing tranquility without isolation, and its proximity to plazas, airports, and events. The hotel is praised for its clean, comfortable accommodations, offering a welcoming atmosphere with a favorable quality-price ratio, making it suitable for both business and family trips. The stand-out pool area, known for its pleasant temperature and spaciousness, adds to the hotel’s charm, along with satisfying breakfast offerings, although some guests desire more variety.
The rooms are generally well-received, appreciated for their spaciousness and modern amenities, although some maintenance issues were noted. Cleanliness is a strong point, with guests commending the tidy and pleasant ambiance supported by attentive staff who go the extra mile to ensure comfort. The exceptional service is a defining feature, with staff members like Elisa and Efrain highlighted for their exemplary dedication to guest satisfaction.
Though the complimentary Wi-Fi service has room for improvement, the hotel's benefits, such as its beautiful grounds and relaxing pool environment, outweigh minor drawbacks. While there are mixed opinions on the bed comfort regarding mattress firmness, overall, Zar Colima fulfills the expectations of a mid-range hotel, providing a reliable and comfortable stay backed by excellent service, easy accessibility, and inviting surroundings. The hotel emerges as a highly recommended choice for travelers seeking a quiet retreat with the added advantage of easy access to Colima city.