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A-Partments

Cologne , Holzgasse 16 (Show on Map)

4.7

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsA-Partments in Cologne is widely praised for its exceptional location. Nestled near the Rhine, the property offers guests proximity to the city center, making it ideal for exploring notable attractions such as the Rheinauhafen and the Chocolate Museum. Its central position allows easy access to both the southern and northern sections of the old town, while public transport, shops, and restaurants are conveniently close by, making it a perfect base for leisure or business stays.

Despite its prime location, the accommodations face significant challenges concerning cleanliness and maintenance, with numerous reports of untidy and poorly maintained facilities. The cleanliness issues extend to outdated and mismatched kitchen utensils, problematic bathrooms with broken fixtures, and overall neglect, which has left many guests dissatisfied. Nonetheless, some guests appreciate the cozy settings and comfortable furniture, but these positives are overshadowed by the need for improvement in hygiene and refurbishment.

The staff experience at A-Partments is mixed. While some guests commend the staff for prompt responses and efficient communication, others report issues with professionalism and approachability, leading to unpleasant interactions. Communication difficulties, especially in reaching the host, are a recurring theme, suggesting a need for enhanced guest interaction and friendliness.

Wi-Fi access at A-Partments presents considerable challenges, with reports of unreliable internet service, slow speeds, and frequent interruptions. Many guests experience difficulties obtaining functional passwords and resolving issues, which can be problematic for travelers needing consistent connectivity.

The quality of beds also varies, with some guests enjoying comfortable sleeping arrangements and others facing issues such as uncomfortable beds, limited space, and noise. The inconsistency in bed quality, coupled with maintenance concerns like stained linens and cramped conditions, points to a need for improvement.

Overall, while A-Partments boasts a prime location praised by many, significant improvements in cleanliness, staff communication, Wi-Fi reliability, and bed quality are necessary to enhance the overall guest experience.
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Luxury Apartment

Apartment near Nightlife Spots

Room Types

Apartment - Holzgasse 16 Coin laundromat in cellar. Located opposite the Chocolate Museum.

Apartment - Herkulesstraße 95 Offers high ceilings and a separate kitchen.

Apartment - Hansaring 19 Located opposite the Mediapark district.

Apartment (3 Adults) - Hansaring 19 Located opposite the Mediapark district.

Apartment (3 Adults) - Holzgasse 16 Coin laundromat in cellar. Located opposite the Chocolate Museum.

Comfort Apartment (4 Adults) - Holzgasse 16 Coin laundromat in cellar. Located opposite the Chocolate Museum.

One-Bedroom Apartment (4 Adults) - Herkulesstraße 95 Apartment with a small kitchen and a bathroom with a hairdryer.

Apartment (4 Adults) - Holzgasse 16 This ground floor apartment is set across 2 floors. There is a coin operated laundry room in the basement. This apartment is located opposite the Chocolate Museum.

Apartment (6 Adults) - Herkulesstraße 95 This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The well-fitted kitchen features a refrigerator, an oven, a microwave and a tea and coffee maker. The apartment provides a wardrobe, a sofa, parquet floors, heating, as well as a flat-screen TV. The unit offers 3 beds and 2 futons.

One-Bedroom Apartment - (6 Adults) - Franz Kreuter Straße 2 This apartment features a oven, sofa and microwave. It offers a small sauna and an infrared cabin. This apartment is located on Franz Kreuter Straße 2.

Studio - Barbarastraße 15-17 The well-equipped kitchen features a refrigerator, an oven, a tea and coffee maker and a toaster. A seating area with a flat-screen TV, a desk and a private bathroom are provided in this studio. The unit offers 2 beds.

About A-Partments

License: 003-3-0010014-22, 003-3-0010016-22, 003-3-0010018-22, 003-3-0010020-22, 003-3-0010021-22, 003-3-0010022-22, 003-3-0010025-22, 003-3-0010026-22, 003-3-0010029-22, 003-3-0010032-22, 003-3-0010037-22

Guest Reviews

4.7

Rated

Location

Nestled in the heart of Cologne, A-Partments offers a location that has consistently won the approval of its guests. The hotel's proximity to the city center makes it an ideal base for exploring Cologne's vibrant offerings. Visitors have highlighted its central positioning as a major perk, with the Rheinauhafen and the Chocolate Museum just a stone's throw away. For those eager to discover the old town, the property lies conveniently between the southern and northern segments, ensuring that each landmark is within easy reach.

Guests appreciate the peaceful and attractive setting near the Rhine, whether for leisure or business, as many found it perfectly situated for both. Public transport access is a breeze with bus stops nearby, while shops, restaurants, and key attractions all lay within walking distance. Despite varied reviews, A-Partments' location continues to stand out as the defining feature, hailed as exceptional and perfect by many.

Beds

A-Partments offers a mixed experience when it comes to the quality of their beds according to guest feedback. Many visitors appreciated the comfort of certain beds, describing them as comfortable, nice, or even super comfortable. This positive sentiment suggests that some rooms are equipped with beds that provide a relaxing and restful sleep experience. However, other guests encountered problems with their sleeping arrangements. Issues such as uncomfortable beds, limited space in double beds, and loud noises upon movement were noted, pointing to inconsistencies in bed quality across different rooms. Additionally, some guests highlighted the need for better maintenance and care, with remarks about stained bed linens and cramped sleeping conditions. The beds, including pull-down variants likened to camp beds, seem to vary significantly in terms of comfort and condition.

Cleanliness

'A-Partments' has received a plethora of feedback with cleanliness and maintenance as recurring themes. The accommodations seem to frequently fall short of expectations related to hygiene, with multiple reports describing filth, mold, and widespread grime throughout the units. Kitchens often suffer from dirty, outdated utensils and equipment, with some remarks highlighting mismatched cookware and unclean appliances. Bathrooms appear particularly problematic, with issues ranging from broken fixtures to unpleasant odors, and occasional flooding without necessary cleaning supplies provided.

Despite occasional mentions of comfortable furniture and a quiet area, the overall impression is marred by neglected amenities and maintenance issues. Guests have noted inconsistencies between advertised images and the actual condition of the spaces upon arrival. This disconnect, coupled with reports of strong odors and hygiene problems, suggests a need for significant improvements in cleaning standards and refurbishment. The appealing features, like the heated shower and cozy settings for two, contrast sharply with these cleanliness concerns but are not enough to offset the prevailing dissatisfaction with the upkeep and presentation of the apartments.

Staff

The staff at A-Partments receives mixed feedback from guests. Some reviewers appreciated the prompt responses to questions and messages, indicating efficient communication and responsiveness at times. However, there are significant concerns about professionalism and approachability, as many guests reported unpleasant treatment, particularly during initial interactions and attempts to communicate through phone or email. Difficulties in reaching the host were mentioned frequently, with some guests experiencing long delays or receiving responses only upon their arrival. Although there were instances of friendly staff interactions, overall, a sense of unfriendliness and abruptness seemed prevalent. Improvement in communication and friendliness could enhance the guest experience significantly.

Wi-Fi

The A-Partments experience offers more traditional accommodations, but prospective guests should be aware of considerable challenges regarding internet access. The reviews consistently mention an unreliable Wi-Fi connection, with many guests noting difficulties in obtaining functional passwords or internet service at all. These issues include slow speeds and frequent disruptions, with some guests experiencing days without functioning Wi-Fi. Communication with the host to resolve these problems often proved cumbersome, sometimes taking up to a day for responses. Travelers who require reliable internet for work or connectivity may need to consider alternative accommodations or make contingency plans.

No, A-Partments doesn't have any pool.

No, a spa isn't available at A-Partments.

No, A-Partments doesn't allow dogs.

No, parking facilities aren't available at A-Partments.

No, A-Partments doesn't have a gym.

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