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Summary of reviewsHoliday Inn Express Cologne Muelheim by IHG, is recognized for providing a blend of convenience, comfort and affordability, making it particularly attractive to various traveler types, including families, business individuals and event-goers.
The hotel's location is exceptionally convenient for guests with cars, owing to its proximity to the A3 highway and ample parking facilities. It's also strategically positioned near concert venues like the Palladium and E-Werk, appealing to concert-goers. While public transportation connections are decent with bus and tram stops within a 10-minute walk, it might not be the most central choice for extensive city exploration. Although the immediate neighborhood is somewhat quiet and nondescript, practical amenities like a McDonald’s and a gas station nearby offer straightforward dining and convenience.
One of the standout features of the hotel is the breakfast, which is included with the stay and garners high praise for its quality and variety. Guests appreciate the selection of fresh and delicious items, including a popular pancake machine and the availability of gluten-free options and healthy food choices. Despite minor drawbacks such as the occasional lack of hot items and limited seating during peak times, the breakfast experience is generally positive, adding significant value to a stay.
The modern and well-maintained rooms also receive largely positive feedback. They are clean, comfortable and equipped with practical amenities such as tea and coffee kettles. While the space might feel cramped for families or groups of four, making longer stays less comfortable, the modern furnishings and spacious bathrooms are notable positives. Noise from the street-facing rooms and occasional issues with air conditioning and heating were some guests' concerns, yet overall satisfaction with room cleanliness and maintenance remains high.
The hotel excels in cleanliness, maintaining a consistently clean environment throughout the rooms and public areas. Though there are rare instances of oversight, the hotel's hygiene standards are generally commendable.
The staff at Holiday Inn Express Cologne Mülheim is frequently highlighted for their friendliness, professionalism and efficiency. The reception and breakfast teams, in particular, stand out for their attentiveness and willingness to assist, significantly enhancing the overall guest experience. The multilingual capabilities of some staff members further improve the service quality.
The free Wi-Fi is another positive feature, praised for its excellent quality and stability, although a few guests reported inconsistent connectivity in some areas of the hotel.
For families, the hotel's effort to cater to their needs is evident, from providing baby cots to offering kid-friendly breakfast options. However, the limited room space and uncomfortable sofa beds make it less ideal for longer family stays.
Business travelers find the hotel particularly suitable due to its convenient location near the highway and business districts, efficient check-in and check-out processes, robust Wi-Fi and the quiet environment conducive to work.
Overall, Holiday Inn Express Cologne Mülheim provides a solid three-star experience with a good balance of affordability, comfort and convenience. It meets the expectations for short stays and business trips, earning commendations for its value for money and the consistent, high standard of its services. Show more
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Hotel near Golf Courses
This hotel is located 5.5 km from Golfclub Leverkusen, providing a direct and convenient option for guests looking to access golf facilities in the broader Cologne area.
Dog Friendly Hotel
This hotel allows dogs for an additional fee. It provides a comfortable and convenient option for guests traveling with pets, with necessary amenities for a pleasant stay.
Accessible Hotel
Hotel Holiday Inn Express Köln Mülheim is listed as one of the top 10 accessible hotels.
3-Star Hotel
This hotel is located in Mülheim and offers comfortable rooms. It is well-connected and provides a shared lounge. The hotel is ideal for budget-conscious travelers looking for convenience.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Room Types
Standard RoomAir-conditioned room with internet, a TV, desk, tea/coffee facilities and a private bathroom with shower and hairdryer.
Double Room with Sofa BedThis air-conditioned double room with sofa bed has a private bathroom with a power shower and a hairdryer. High-quality mattresses with a choice of soft and firm pillows guarantee a restful night's sleep. The room offers complimentary tea and coffee making facilities, free high-speed Wi-Fi, USB sockets and a flat-screen satellite TV. 2 children under 18 years stay free of charge on the sofa bed. Suitable for a maximum of 2 adults and 2 children.
Standard Twin RoomAir-conditioned room with internet, a TV, desk, tea/coffee facilities and a private bathroom with shower and hairdryer.
Standard Queen Room - Disability AccessThe double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has a tea and coffee maker, a carpeted floor and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
7.9
Good
Location
The location of the Holiday Inn Express Cologne Muelheim by IHG, offers a mix of convenience and accessibility, although it may not be ideal for everyone. Situated right off the A3 highway, the hotel is particularly well-suited for travelers with cars, offering easy access and ample parking. It is also in close proximity to key concert venues like the Palladium and E-Werk, making it a top choice for concert-goers.
Public transportation connections are generally good with bus and tram stops within walking distance, allowing guests to reach Cologne city center in around 20 to 30 minutes. Despite this, some guests find the walk to the nearest public transport stops a bit longer than ideal, approximately 10 minutes. The neighborhood has practical amenities like a McDonald’s and a gas station nearby, along with the Rhine riverbank within reach, providing convenient dining and sightseeing options.
While the hotel’s location is advantageous for specific events and easy highway access, it’s less central for those looking to explore Cologne’s city center extensively. The area around the hotel is relatively quiet but described by some as not particularly special or a bit far from central attractions.
Overall, it’s a practical choice for those attending events or traveling by car, offering a good balance of accessibility and comfort with clean, well-maintained rooms and a satisfactory breakfast.
Breakfast
The breakfast at Holiday Inn Express Cologne Muelheim by IHG, has received predominantly positive feedback from guests. Many reviewers appreciated the inclusion of breakfast in their stay and found it to be more than adequate for their needs. The selection was often described as varied and extensive, featuring fresh and delicious items such as a variety of breads, cold cuts, cheeses, fresh fruit and notably, a pancake machine which was a hit, especially among the children.
Many guests highlighted the diversity of the offerings, noting that it catered well to different tastes and dietary preferences, including gluten-free options. Health-conscious travelers were pleased with the range of healthy foods available. The coffee was particularly praised for its quality with coffee machines being a frequent mention.
A few guests noted occasional issues such as the lack of hot items, limited seating during busy times and the simplicity of the offerings. Some pointed out that the breakfast could benefit from including scrambled eggs and more varied warm options.
Despite these minor drawbacks, the overall sentiment was that the breakfast provided a satisfying start to the day with attentive and friendly staff ensuring that items were routinely replenished and the dining area was well-maintained. The breakfast experience added considerable value to their stay, making it a commendable feature of the hotel.
Dinner
The Holiday Inn Express Cologne Mülheim offers guests the possibility of having a drink at the moderately stocked bar in the evening, which creates a pleasant atmosphere for a nightcap after an eventful day, such as attending a concert. Although there is no restaurant available within the hotel for dinner or lunch, guests can enjoy a selection of beverages, including beer, accessible in the reception and dining area. For dining options, the highly recommended Gilden Brauhaus is just a short distance away and serves excellent food. Additionally, there's a McDonald's conveniently located next to the hotel for those in need of a quick meal.
Rooms
Located in Cologne Mülheim, the Holiday Inn Express offers a mix of both comfort and convenience for guests. Reviewers highlight the rooms as being clean, modern and well-equipped, offering practical amenities such as kettles for tea and coffee. Many guests found the rooms tidy and comfortable with modern furnishings and spacious bathrooms being particularly appreciated.
Though the maintenance and cleanliness are commendable, the size of the rooms has been a common point of contention. Several reviewers indicated that the rooms were quite small, especially for families or groups of four and could feel cramped. This includes issues with the size of the sofa beds and limited storage space, which might not be ideal for longer stays with more people. Some guests also noted that rooms facing the street could be noisy at times, impacting their sleep quality.
Despite the size constraints, the overall comfort of the beds and the modern, efficient layout of the rooms were generally well received. Air conditioning and functional room design added to the positive experience for many, although there were occasional remarks about poorly responsive heating or air conditioning issues.
In summary, the Holiday Inn Express Cologne Mülheim excels in offering clean, modern and functional rooms that are ideal for short stays or business trips. However, those traveling with larger groups or requiring more space might find the room sizes to be a bit restrictive.
Beds
When it comes to the bedding at Holiday Inn Express Cologne Mülheim, the guest reviews reveal a mix of experiences. While the main beds frequently receive praise for being very comfortable, large and cozy, there are some mentions of size issues with double beds sometimes being perceived as too small for two people. Most guests find the mattresses to be comfortable, though a few note that some mattresses can be either too soft or too hard.
Conversely, the sofa beds have received significant criticism, often described as uncomfortable with issues such as being too hard, too soft or worn-out. These beds are commonly deemed unsuitable for adults and children alike with some reviews recommending mattress replacements to improve comfort. Still, some visitors mentioned that the main bed was adequate and the bedding was clean and acceptable for a short stay.
Family accommodations with extra sofa beds often left guests feeling that those beds were subpar compared to the main beds. Despite some isolated discomforts with hard pillows or other minor bedding issues, many guests appreciated the general comfort of the beds, allowing them to enjoy a restful night after exploring Cologne. Overall, while the primary beds mostly hit the mark, the supplementary sleeping arrangements could benefit from enhancements to meet guests' comfort expectations.
Cleanliness
Holiday Inn Express Cologne Muelheim by IHG, receives high praise for its cleanliness from numerous guest reviews. The hotel maintains a consistently clean environment with rooms often described as very clean, tidy and modern. Guests frequently note the hotel's spotless linen, clean bathrooms and well-maintained sanitary facilities. Public areas and corridors are also kept neat and presentable, contributing to the overall positive impression of the hotel's cleanliness.
Although most reviews commend the cleanliness and comfort of the rooms, some mentioned occasional oversights such as unclean bathrooms, stained carpets and stray hairs. However, these instances appear to be exceptions rather than the norm. The housekeeping staff is generally effective, ensuring regular cleaning and promptly addressing needs when necessary.
The ambiance is described as clean and cozy with modern furnishing and attention to hygiene standards. While a few reviews remarked that cleanliness could improve in specific areas or under certain conditions, the overall feedback highlights a high level of cleanliness and maintenance.
In summary, Holiday Inn Express Cologne Mülheim stands out as a well-maintained hotel where cleanliness and hygiene are clearly prioritized, making it a reliable choice for travelers seeking a clean and comfortable stay.
Staff
The staff at Holiday Inn Express Cologne Muelheim by IHG, have received overwhelmingly positive feedback from guests. Described as extremely friendly, accommodating and helpful, the staff create a welcoming atmosphere that consistently impresses. Guests have particularly noted the professionalism and efficiency of the reception team, who are always ready to assist with any inquiries or needs. The breakfast staff also stand out for their attentiveness and diligence, ensuring a pleasant start to the day.
One unique aspect highlighted is the linguistic capability of the employees with some staff members fluent in multiple languages, such as English and Turkish, which has enhanced the guest experience. Despite a few isolated incidents of language barriers and occasional service lapses, the general consensus is that the staff are courteous, polite and efficient.
Overall, the commitment of the staff to providing excellent customer service and their ability to handle requests promptly and professionally contribute significantly to positive guest experiences at the hotel.
Wi-Fi
At the Holiday Inn Express Cologne Muelheim by IHG, the connectivity experience has been generally positive according to guest reviews. Many guests appreciated the easy access to the Wi-Fi, highlighting its excellent quality and stability throughout the hotel. The internet speed was more than sufficient for typical needs with many noting that it was very fast and consistently stable. Users experienced good Wi-Fi in all areas and reported no significant issues overall. However, there were mixed experiences too, as a few guests did encounter problems with the Wi-Fi, describing it as practically unusable in some areas and occasionally slow. Despite these occasional issues, the free Wi-Fi provided was often commended for its reliability and strong connection, making it a positive aspect of staying at this location.
Family
Holiday Inn Express Cologne Muelheim by IHG, proves to be a mixed bag for families. Positively, the hotel staff is warm, friendly and very accommodating, making families feel welcome. There is an evident effort to cater to family needs with provisions such as baby cots and excitement-inducing features like the pancake maker at breakfast which children loved. Additionally, the hotel is clean, functional and equipped with modern furnishings, ideal for short city trips or one-night stays.
However, many reviews highlight significant drawbacks in terms of room size and comfort. The family rooms are repeatedly described as cramped and too small for four people with specific criticisms of the sofa beds being small, uncomfortable and in poor condition. These issues seem to detract from the overall experience, making the accommodation less suitable for extended family stays.
While the hotel meets the basic requirements for a family stay and is conveniently located for dining options like McDonald's, it's not ideally suited for longer family trips or for those with older children or teenagers who need more space and comfort. Despite these limitations, the hotel's genuine care for families and efforts to meet their specific needs make it a viable option for shorter, more transient stays.
3 Star
Holiday Inn Express Cologne Muelheim by IHG, offers a solid three-star experience with good value for money, making it an excellent option for budget-conscious travelers. Guests appreciate the clean and functional hotel facilities, highlighting its affordability and efficiency. Ideal for both family stays and business trips, the hotel meets the standard expectations for a three-star rating.
Guests note that the price-performance ratio stands out, describing the hotel as remarkable in terms of value. The rooms, although basic and standardized, are comfortable and serviceable for short stays. Many find the breakfast plentiful, though some suggest it could offer more variety.
The location is also praised for its accessibility by public transportation, making it a convenient base for exploring Cologne. The friendly staff contribute positively to the overall experience, ensuring that any necessary needs are met without fuss.
Overall, Holiday Inn Express Cologne Mülheim provides good amenities and represents excellent value for a three-star hotel. It is frequently noted as an ideal choice, promising continued bookings from satisfied guests.
Business
Holiday Inn Express Cologne Muelheim by IHG, emerges as a prime choice for business travelers seeking convenience and comfort without breaking the bank. Located close to the highway, it provides easy access to the business district, making it an ideal spot for those on business trips or involved in corporate events.
Guests frequently highlight the hotel's professional and attentive staff, who ensure a smooth check-in and check-out process and are always ready to assist with various business needs, including printing and reservation changes. The free, robust Wi-Fi supports virtual meetings seamlessly and the hotel's quiet location allows for undisturbed working conditions in the rooms.
Business amenities, while adequate, could be enhanced with the addition of a minibar, which some guests note as an expected feature in a business hotel. The light breakfast offerings align well with tight business schedules, adding to the overall efficiency of the stay.
Rooms are described as clean, modern and comfortable, embodying a simple and functional design that meets the needs of business travelers. The value for money is repeatedly praised with the hotel offering a satisfactory price-performance ratio for its up-to-date facilities and solid business environment.
Though primarily catering to business guests, the hotel's location also makes it suitable for transit stays and short vacations. Its proximity to the city center provides easy access for a quick city trip or a visit to a television show, ensuring that business travelers can also enjoy some leisure activities during their stay. Overall, Holiday Inn Express Cologne Mülheim is recommended for its superb combination of convenience, efficiency and affordability for business travel.
Accessible
The Holiday Inn Express Cologne Mülheim, an IHG Hotel, receives high praise for its accessibility, making it a favorable option for guests with disabilities. The hotel offers easy access by public transport and is conveniently located near a highway exit, adding to its appeal for travelers. Guests consistently find the property easily accessible with elevators available to reach rooms comfortably. Many highlight the accessible rooms and note the ease of reaching hotel facilities, contributing to an overall sense of inclusivity.
Reviews point to the accessible bathing facilities and general adaptations for wheelchair users, though a few suggest discussing specific needs with the hotel to ensure a perfect fit. The parking availability, included in the price and its ease of use further enhance the hotel's accessibility reputation.
The hotel's location is also a major plus, providing straightforward transport links to various city destinations and proximity to popular venues like the Palladium. Guests appreciate the quiet rooms, convenient amenities and the friendly, accommodating staff, reinforcing the hotel's suitability for disabled travelers and those seeking hassle-free accommodations.
Dog Friendly
Holiday Inn Express Cologne Muelheim by IHG, stands out as a dog-friendly hotel welcoming guests with their furry companions. Reflecting a pet friendly environment, the hotel allows dogs and even accommodates two dogs per guest if needed. Pet friendly policies ensure that there is no problem with bringing a dog along, as the staff is totally okay and warmly welcoming towards pets. It's a very dog-friendly location, allowing guests to have activities and dine with their dogs, such as having breakfast together. Despite the generally positive experience, it's worth noting that the cost for a dog's stay can be expensive. Nonetheless, guests who brought their dogs had a great time, appreciating the hotel's open attitude towards pets.
No, Holiday Inn Express Cologne Muelheim by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Cologne Muelheim by IHG.
Yes, Holiday Inn Express Cologne Muelheim by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express Cologne Muelheim by IHG.
No, Holiday Inn Express Cologne Muelheim by IHG doesn't have a gym.