Hotel Arena
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Summary of reviewsHotel Arena is highly lauded for its prime central location, making it exceptionally convenient for guests attending events at the nearby Lanxess Arena and those looking to explore Cologne efficiently. The hotel is well-connected with excellent public transportation options and its proximity to shopping centers like Köln Arcaden adds to its appeal. While some guests noted that the surrounding area might feel less comfortable, particularly for women, the overall consensus is that the location's advantages outweigh this concern. Convenient parking options, including secure private spaces, further enhance the hotel's practicality.
The breakfast experience at Hotel Arena receives positive marks for its delicious and diverse offerings, featuring fresh ingredients and a variety of options. Guests appreciated the friendly staff and the nicely arranged breakfast room, although some felt the breakfast could be improved in terms of value and variety. Despite these mixed reviews, the overall dining experience is generally satisfactory.
Rooms at Hotel Arena are described as clean, comfortable and well-maintained with modern furnishings creating a pleasant atmosphere. While some rooms are small, especially those for three people, the larger rooms and apartments are spacious and ideal for longer stays. Guests appreciate the clean and aesthetically pleasing decor, although noise issues and outdated bathroom fixtures were noted by a few. On the whole, the rooms provide good value for the price.
The hotel's cleanliness is generally praised with many guests highlighting the tidy and well-maintained rooms. Some bathrooms need better maintenance, but fresh towels and regular cleaning contribute to a comfortable stay.
Hotel Arena excels in staff service with consistent praise for the friendly, accommodating and helpful team. The welcoming and supportive atmosphere created by the staff, including the involved owners, significantly enhances the overall guest experience, making the hotel an excellent choice for those valuing sincere hospitality.
Free WiFi is available and generally reliable, despite some minor issues with connection stability. The parking facilities are well-regarded for their affordability, security and convenience, although availability can be limited at times.
Families find Hotel Arena welcoming and suitable for their needs with spacious and clutter-free rooms and a warm familial ambiance. Beds receive mixed reviews with some guests finding them comfortable while others experience issues with bed size and pillow quality.
Finally, Hotel Arena stands out for its accessibility features, making it a suitable choice for guests with disabilities. The hotel offers easy access to public transportation and well-designed rooms to accommodate various needs, despite some minor security concerns. Overall, Hotel Arena provides a positive experience for travelers seeking a well-located, comfortable and hospitable stay in Cologne.
Categories
The breakfast experience at Hotel Arena receives positive marks for its delicious and diverse offerings, featuring fresh ingredients and a variety of options. Guests appreciated the friendly staff and the nicely arranged breakfast room, although some felt the breakfast could be improved in terms of value and variety. Despite these mixed reviews, the overall dining experience is generally satisfactory.
Rooms at Hotel Arena are described as clean, comfortable and well-maintained with modern furnishings creating a pleasant atmosphere. While some rooms are small, especially those for three people, the larger rooms and apartments are spacious and ideal for longer stays. Guests appreciate the clean and aesthetically pleasing decor, although noise issues and outdated bathroom fixtures were noted by a few. On the whole, the rooms provide good value for the price.
The hotel's cleanliness is generally praised with many guests highlighting the tidy and well-maintained rooms. Some bathrooms need better maintenance, but fresh towels and regular cleaning contribute to a comfortable stay.
Hotel Arena excels in staff service with consistent praise for the friendly, accommodating and helpful team. The welcoming and supportive atmosphere created by the staff, including the involved owners, significantly enhances the overall guest experience, making the hotel an excellent choice for those valuing sincere hospitality.
Free WiFi is available and generally reliable, despite some minor issues with connection stability. The parking facilities are well-regarded for their affordability, security and convenience, although availability can be limited at times.
Families find Hotel Arena welcoming and suitable for their needs with spacious and clutter-free rooms and a warm familial ambiance. Beds receive mixed reviews with some guests finding them comfortable while others experience issues with bed size and pillow quality.
Finally, Hotel Arena stands out for its accessibility features, making it a suitable choice for guests with disabilities. The hotel offers easy access to public transportation and well-designed rooms to accommodate various needs, despite some minor security concerns. Overall, Hotel Arena provides a positive experience for travelers seeking a well-located, comfortable and hospitable stay in Cologne.
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Hotel Arena boasts a highly central location that offers guests convenient proximity to numerous attractions and amenities. It is particularly advantageous for those attending events at the nearby Lanxess Arena with many reviews highlighting how quick and easy it is to reach, being within walking distance or just a few subway stops away. Public transportation access is excellent with tram, train and bus stations all nearby, making trips to the city center or other parts of Cologne straightforward and hassle-free.
Shopping enthusiasts will appreciate the hotel's location near several shopping centers including the Köln Arcaden, which features a variety of shops and dining options. Essential services such as a supermarket and market are also close at hand. The hotel's positioning ensures that guests can enjoy both leisurely strolls and easy access to public transit for exploring the city's attractions, including the Cologne Cathedral and other key sites, usually within a short journey.
While the area around the hotel is mostly quiet and central, some guests noted that it might feel less comfortable, especially for women. However, the general consensus indicates that the central location and connectivity outweigh this disadvantage for many travelers. Parking is convenient with private spaces available, adding to the overall practicality for visitors with vehicles.
Overall, Hotel Arena's location is described as optimal, well-connected and ideal for those looking to explore Cologne efficiently, whether they're in town for business, shopping or events at the Lanxess Arena.
Hotel Arena's breakfast experience has received a mixed bag of reviews. On the positive side, guests frequently mention that the breakfast is good, delicious and diverse. There is appreciation for the varied options that include fresh fruit, vegetables, fresh bread rolls, eggs, sausages, yogurt and even Turkish-style items. The coffee at breakfast is also highlighted as being of good quality, adding to a generally pleasant dining experience.
Guests also noted the friendliness of the staff and the nicely arranged breakfast room, which enhances the overall atmosphere. The breakfast service is commended for its fresh ingredients and sufficient selection with some guests particularly enjoying the freshly made scrambled and fried eggs. On weekends, breakfast is conveniently served from 7 am, which suits early risers.
However, several guests felt that the breakfast did not represent good value for money. Criticisms include the cost of the breakfast, which some felt was too high for what was offered. Specifically, mentions were made about hard rolls, lack of variety in toppings and limited selection of items, which led to some guests feeling that the breakfast was meager and insufficient. Some also noted reheated rolls and cold sausages as detracting from the quality.
Moreover, due to Covid-19 restrictions, there were instances where breakfast was not available, which left some guests disappointed as they had not been informed in advance.
Overall, while the breakfast at Hotel Arena offers an array of tasty and fresh options, its value and variety could be areas for improvement to better meet guest expectations.
Hotel Arena offers a mix of modernity and comfort in its room accommodations. Many guests appreciate the rooms for being clean, comfortable and well-maintained with new, modern furnishings that create a pleasant atmosphere. The size of the rooms often exceeds expectations, particularly the larger, spacious rooms and apartments, making them ideal for longer stays or larger parties.
However, the small size of some rooms, especially those meant for three people, is noted as a drawback. Additionally, the bathrooms could use some modernization with mentions of outdated fixtures and small bathtubs. Noise can also be an issue in certain areas of the hotel, as some rooms are described as quite noisy.
Despite these concerns, the majority of reviews highlight the rooms' cleanliness and functional, aesthetically pleasing decor. Guests also appreciate the effective facilities, including good Wi-Fi and satisfactory heating. The hotel's location near a large shopping mall adds to its convenience.
Overall, Hotel Arena's rooms are seen as a good value for the price with a mostly positive reception from guests who recommend it for short stays or visits to nearby attractions.
The beds at Hotel Arena have received mixed reviews from guests. Many appreciated the comfort provided with descriptions such as comfortable beds, comfy beds and mattresses good appearing frequently. Guests who had comfortable beds often found their sleep restful and the area quiet, adding to their positive experience.
However, some guests pointed out that the beds could be more generous in size, noting that the beds were too small or less than 90 cm wide, particularly for larger individuals. There were also several mentions of hard and uncomfortable mattresses with terms like very hard bed, hard but comfortable and uncomfortable beds recurring often.
Pillows and duvets appear to be a contentious point as well. Multiple reviews commented on thin pillows and duvets and some found the pillows virtually non-existent or far too flimsy. On a positive note, customers highlighted the cleanliness of the beds, mentioning clean bed regularly.
Overall, while there certainly were some areas for improvement, particularly with bed sizes and pillow quality, many guests still experienced a comfortable stay at Hotel Arena.
Hotel Arena garners mixed feedback regarding its cleanliness based on guest reviews. Positive remarks frequently highlight clean and comfortable rooms with modern furnishings and many guests noted that the rooms were tidy, well-maintained and regularly cleaned. The bathrooms, however, seem to be an area needing attention; while some praised their cleanliness, others pointed out issues requiring urgent renovation and better cleaning practices. Common critiques included dust in corners, residues of detergent and occasional lapses such as hair and traces from previous guests. Despite these hiccups, the overall atmosphere of the hotel is described as clean with fresh towels provided and rooms thoroughly tidied, contributing to a functional and comfortable stay for many visitors.
Hotel Arena stands out prominently for its exceptional staff, who receive consistent praise from guests. The team is noted for being friendly, accommodating and genuinely helpful. Whether interacting with the receptionists or other personnel, guests frequently commented on the warm and pleasant treatment they received at all hours. The staff's ability to speak English, combined with their knowledge of the local area, further enhanced the hospitality experience, making it easy for international guests to navigate their stay.
Additionally, the owners of the hotel were described as extremely friendly and involved, ensuring that the high standards of service are maintained. The courteous and understanding nature of the employees was frequently highlighted with many reviews mentioning how the staff surpassed expectations and left no wishes unfulfilled. Furthermore, the reception and service were often singled out as exceptional parts of the stay.
Ultimately, Hotel Arena's team seemed to go above and beyond to ensure all guests felt welcomed and satisfied, creating a familial and supportive atmosphere that complemented the hotel's clean and pleasant rooms. The high-quality service contributed significantly to the positive experiences of many guests, marking the hotel as an excellent choice for travelers valuing comprehensive and sincere hospitality.
Hotel Arena features rooms equipped with Smart TVs and WiFi, providing guests with internet access. The WiFi is generally praised for being free and stable with some guests describing it as extremely good and easy to connect to. However, there are mentions that the WiFi password needs to be requested from the hotel and can sometimes be difficult to find. While most guests found the free WiFi service to work well, there were occasional reports of the connection stuttering. Overall, the WiFi service at Hotel Arena seems to satisfy most guests' needs effectively.
Hotel Arena provides a variety of parking options that cater to different needs and preferences. Guests frequently highlight the affordability and availability of parking spaces at the hotel. There are several references to private parking, which is appreciated for being secure and often monitored by video surveillance or protected by a gate at night. The convenience of parking directly at the hotel or in the courtyard is noted, providing easy access for guests. Additionally, the parking options are described as uncomplicated and sufficient, ensuring that visitors have ample and safe spaces to park their vehicles. Some reviews mention free parking, while others attest to the reasonable and fair pricing, typically around 7 euros per night.
However, it is important to note occasional mentions of the parking lot being full upon arrival and the narrow entrance to the garage might be a consideration for some. Despite these minor concerns, the overall sentiment is positive with guests appreciating the good, affordable and secure parking facilities.
Hotel Arena offers a welcoming environment well-suited for family stays. Families can appreciate the cleanliness of the rooms, which are quite spacious and free of unnecessary clutter. The courteous staff and management go out of their way to ensure guests feel warmly welcomed and well taken care of. Known as a family business, the hotel exudes a familial ambiance, making it particularly good for families of four. While the lack of a minibar might be a slight inconvenience for those traveling with babies, the overall experience is enhanced by its proximity to the old town, adding convenience to its list of positives.
Hotel Arena stands out for its accessibility features, making it a top choice for guests with disabilities. The hotel's prime location ensures it is easily reachable via the S-Bahn with tram stops and other public transportation options within a short walking distance. Guests note the smooth access to subways and the convenience of the close by train station.
Special amenities include a keycard dropbox for easy checkout and well-designed rooms that cater to accessibility needs, such as ramps, wide doors and provisions for wheelchair users, including access to the elevator. Despite its central location, the hotel maintains a tranquil atmosphere, providing a peaceful stay for guests who need easy access to urban transit.
However, there is a note of caution regarding security, as the fire escape could potentially be accessed from the outside. Overall, Hotel Arena receives positive feedback for its comprehensive accessibility features and connectivity to public transportation, ensuring an accommodating stay for those with mobility challenges.
Location Show Map
Location
Shopping enthusiasts will appreciate the hotel's location near several shopping centers including the Köln Arcaden, which features a variety of shops and dining options. Essential services such as a supermarket and market are also close at hand. The hotel's positioning ensures that guests can enjoy both leisurely strolls and easy access to public transit for exploring the city's attractions, including the Cologne Cathedral and other key sites, usually within a short journey.
While the area around the hotel is mostly quiet and central, some guests noted that it might feel less comfortable, especially for women. However, the general consensus indicates that the central location and connectivity outweigh this disadvantage for many travelers. Parking is convenient with private spaces available, adding to the overall practicality for visitors with vehicles.
Overall, Hotel Arena's location is described as optimal, well-connected and ideal for those looking to explore Cologne efficiently, whether they're in town for business, shopping or events at the Lanxess Arena.
Breakfast
Guests also noted the friendliness of the staff and the nicely arranged breakfast room, which enhances the overall atmosphere. The breakfast service is commended for its fresh ingredients and sufficient selection with some guests particularly enjoying the freshly made scrambled and fried eggs. On weekends, breakfast is conveniently served from 7 am, which suits early risers.
However, several guests felt that the breakfast did not represent good value for money. Criticisms include the cost of the breakfast, which some felt was too high for what was offered. Specifically, mentions were made about hard rolls, lack of variety in toppings and limited selection of items, which led to some guests feeling that the breakfast was meager and insufficient. Some also noted reheated rolls and cold sausages as detracting from the quality.
Moreover, due to Covid-19 restrictions, there were instances where breakfast was not available, which left some guests disappointed as they had not been informed in advance.
Overall, while the breakfast at Hotel Arena offers an array of tasty and fresh options, its value and variety could be areas for improvement to better meet guest expectations.
Rooms
However, the small size of some rooms, especially those meant for three people, is noted as a drawback. Additionally, the bathrooms could use some modernization with mentions of outdated fixtures and small bathtubs. Noise can also be an issue in certain areas of the hotel, as some rooms are described as quite noisy.
Despite these concerns, the majority of reviews highlight the rooms' cleanliness and functional, aesthetically pleasing decor. Guests also appreciate the effective facilities, including good Wi-Fi and satisfactory heating. The hotel's location near a large shopping mall adds to its convenience.
Overall, Hotel Arena's rooms are seen as a good value for the price with a mostly positive reception from guests who recommend it for short stays or visits to nearby attractions.
Beds
However, some guests pointed out that the beds could be more generous in size, noting that the beds were too small or less than 90 cm wide, particularly for larger individuals. There were also several mentions of hard and uncomfortable mattresses with terms like very hard bed, hard but comfortable and uncomfortable beds recurring often.
Pillows and duvets appear to be a contentious point as well. Multiple reviews commented on thin pillows and duvets and some found the pillows virtually non-existent or far too flimsy. On a positive note, customers highlighted the cleanliness of the beds, mentioning clean bed regularly.
Overall, while there certainly were some areas for improvement, particularly with bed sizes and pillow quality, many guests still experienced a comfortable stay at Hotel Arena.
Cleanliness
Staff
Additionally, the owners of the hotel were described as extremely friendly and involved, ensuring that the high standards of service are maintained. The courteous and understanding nature of the employees was frequently highlighted with many reviews mentioning how the staff surpassed expectations and left no wishes unfulfilled. Furthermore, the reception and service were often singled out as exceptional parts of the stay.
Ultimately, Hotel Arena's team seemed to go above and beyond to ensure all guests felt welcomed and satisfied, creating a familial and supportive atmosphere that complemented the hotel's clean and pleasant rooms. The high-quality service contributed significantly to the positive experiences of many guests, marking the hotel as an excellent choice for travelers valuing comprehensive and sincere hospitality.
Wi-Fi
Parking
However, it is important to note occasional mentions of the parking lot being full upon arrival and the narrow entrance to the garage might be a consideration for some. Despite these minor concerns, the overall sentiment is positive with guests appreciating the good, affordable and secure parking facilities.
Family
Accessible
Special amenities include a keycard dropbox for easy checkout and well-designed rooms that cater to accessibility needs, such as ramps, wide doors and provisions for wheelchair users, including access to the elevator. Despite its central location, the hotel maintains a tranquil atmosphere, providing a peaceful stay for guests who need easy access to urban transit.
However, there is a note of caution regarding security, as the fire escape could potentially be accessed from the outside. Overall, Hotel Arena receives positive feedback for its comprehensive accessibility features and connectivity to public transportation, ensuring an accommodating stay for those with mobility challenges.
No, Hotel Arena doesn't have any pool.
No, a spa isn't available at Hotel Arena.
No, Hotel Arena doesn't allow dogs.
Yes, parking facilities are available at Hotel Arena.
No, Hotel Arena doesn't have a gym.
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