Cologne, Constantinstraße 9650.938951,6.977977(Show on Map)
8.2
Very Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Insel Hotel is renowned for its prime location in Cologne-Deutz, offering unparalleled convenience for both business and leisure travelers. Situated near the Lanxess Arena and Deutz Messe train station, guests enjoy seamless connectivity to public transport and are within walking distance of Cologne’s historic old town and iconic cathedral. This central position provides easy access to various city attractions while maintaining a quiet and restful atmosphere.
The hotel's breakfast earns high praise for its extensive, creatively arranged buffet that caters to a variety of dietary needs. Guests frequently describe the breakfast as excellent and delicious, often exceeding expectations. The meticulous presentation has left many visitors deeply satisfied.
In terms of dining, the surrounding area boasts a rich selection of restaurants and bars. Guests particularly appreciate the proximity to highly rated Mexican and Croatian restaurants, coupled with convenient options for a nightcap. Although there were minor complaints about the hotel's dinner room and evening drink prices, the local dining scene generally enhances the overall experience.
Cleanliness and comfort are strong suits of Insel Hotel with rooms frequently described as spotless and well-maintained. Guests note that the rooms, while sometimes basic or small, are functional and cozy. The staff contribute significantly to this positive perception, often described as friendly, efficient and accommodating, enhancing the overall atmosphere of the hotel.
The hotel's amenities, however, drew some mixed feedback. While useful extras like tablets are available in single rooms, the absence of minibars and occasional issues with air conditioning and TV channels were noted. Despite these minor drawbacks, guests found the beds comfortable, although opinions varied on mattress softness.
WiFi at Insel Hotel receives mixed reviews with some guests experiencing strong and stable connectivity while others faced reliability issues. Parking, on the other hand, is generally well-received with a nearby garage offering ample spaces at a discounted rate, although some guests found it expensive during events at the Lanxess Arena.
Overall, Insel Hotel delivers exceptional value for a three-star establishment. Its dedicated staff, strategic location and excellent breakfast make it a favorable choice for business and leisure travelers looking for comfortable and convenient accommodations in Cologne.
Categories
Business
Accessible
3 Star
Room Types
Single RoomBright room with a flat-screen TV, cable TV and seating area.
Double or Twin RoomBright room with a flat-screen TV, cable TV and seating area.
Quiet Single RoomProviding free toiletries, this single room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned single room provides a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as an inner courtyard view. The unit offers 1 bed.
Quiet Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as an inner courtyard view. The unit has 2 beds.
Guest Reviews
8.2
Very Good
Review Summaries
Location
Nestled in the bustling area of Cologne-Deutz, Insel Hotel boasts an unbeatable location revered by its guests. It is ideally situated for those attending events at the Lanxess Arena, which is practically across the street. The hotel’s proximity to the Deutz Messe train station makes it incredibly convenient for travelers with many noting it as just a short walk away. For those attending trade fairs or exhibitions, the hotel's access to public transport ensures seamless connectivity. The central location also positions guests within walking distance of Cologne's historic old town and the iconic cathedral, adding cultural exploration to the list of conveniences.
Numerous positive reviews highlight that public transportation stops, including tram, subway and bus, are right outside the hotel, offering easy access to various city attractions. Nearby, a plethora of restaurants, bars and shops provide ample dining and entertainment options. The hotel is praised for balancing this central, vibrant location with a quiet, restful atmosphere. This makes it an excellent choice not only for those in town for specific events but also for general sightseeing and business visits. The staff's friendliness and helpfulness further enhance the overall experience, contributing to Insel Hotel’s reputation as a prime lodging choice in Cologne.
Breakfast
The breakfast at Insel Hotel has consistently garnered high praise from guests for its extensive and diverse offerings. Many describe the breakfast as excellent, fantastic and extremely rich, highlighting the wide variety of options available. The buffet is noted for being beautifully and creatively arranged with something to cater to every preference, including plenty of gluten-free options. Guests frequently mention the abundant selection with descriptions like “mega delicious” and “absolutely delicious” indicating the overall satisfaction with both the taste and presentation.
Despite the overwhelming positive feedback, a few reviews suggest that some aspects of the breakfast could be improved, particularly in terms of value for money and variety for specific dietary needs like low-carb or keto diets. However, such criticisms are in the minority.
The presentation of the breakfast items is repeatedly praised with numerous mentions of the buffet being visually pleasing and arranged with love in every detail. Many guests emphasized that the breakfast left nothing to be desired and exceeded expectations, making it a highly recommended part of the Insel Hotel experience.
Overall, the breakfast at Insel Hotel is characterized by its quality, variety and thoughtful presentation, earning it high marks from the majority of guests.
Dinner
Guests of Insel Hotel have positively remarked on the abundance of dining options available in the vicinity. The area boasts a good restaurant scene with several beautiful establishments nearby. Dining out left little to be desired, as many guests appreciated the wide range of choices. Specifically, a highly praised Mexican restaurant and a superb Croatian restaurant stand out among the local offerings.
In addition to full meals, there are appealing options for a nightcap. Although there was an instance where an ordered drink was not in stock, the hotel staff promptly sourced it from a neighboring bar, reflecting their commitment to service. A nearby nice bar serves as a good spot for a burger or a drink, adding to the convenience for guests.
While the hotel's dinner room was noted to smell like bacon early in the morning, this was among the few minor drawbacks mentioned. The drinks available in the evening at the reception were described as overpriced and lacking carbonation. However, the overall dining experience around the Insel Hotel remains highly recommended, underlined by the delicious lunch experiences and the variety of restaurants and bars in close proximity.
Rooms
Insel Hotel receives high marks for cleanliness and comfort with numerous guests praising the spotless and well-maintained rooms and bathrooms. The rooms tend to vary in size but are generally described as spacious enough for most guests with notable mentions of well-equipped and nicely furnished spaces featuring modern bathrooms. While some rooms are noted as basic or somewhat small, they are consistently clean and functional.
Amenities in the rooms are largely satisfactory with good facilities such as electric kettles and useful extras like tablets in single rooms. However, some guests noted the absence of minibars and refrigerators and there were a few issues with TV channels not working. Air conditioning units garnered some complaints for either being noisy or lacking altogether, leading to hot rooms in summer. Additionally, certain rooms located by the street opposite the arena could be noisy, especially with windows closed.
Comfort is a strong point, as guests found the beds comfortable and the rooms cozy and quiet, contributing to a pleasant atmosphere. The overall decor and furnishing style, while sometimes described as older or somewhat outdated, received a fair share of appreciation for its coziness and functionality.
The hotel's central and quiet location is a significant advantage, complemented by thoughtful touches like cribs being prepared without prior requests. Despite minor setbacks like complicated room locks, small or claustrophobic showers and occasional room odor, guests had positive experiences with good-sized, comfortable rooms that provided everything needed for an enjoyable stay. The hotel’s friendly and polite staff also contributed positively to the guests' overall satisfaction.
Beds
The beds at Insel Hotel have received diverse feedback from guests, though many found them to be comfortable. Words frequently used to describe the beds include comfortable, functional, cozy and modern. For the most part, guests seemed satisfied with the sleeping quality, highlighting that the beds were clean and the rooms were quite spacious.
However, the softness of the mattresses was a common point of contention. While several guests appreciated the softness, others found them too soft, which made for an uncomfortable sleeping experience. There were remarks about the beds being narrow and some even mentioned that the mattresses were worn out or sagging. Additionally, the pillows were often criticized for being either too soft or too hard, which affected overall comfort.
Despite these varying opinions, many guests nevertheless enjoyed their stay, finding the beds and sleep quality to be adequate with some even describing the beds as extremely comfortable. Those without significant back problems seemed to fare better, underscoring the importance of personal preference when it comes to bed firmness. Overall, while improvements could be made, the beds at Insel Hotel generally provided an acceptable level of comfort for a good night's sleep.
Cleanliness
The reviews for Insel Hotel highlight its exceptional cleanliness as a standout feature. Guests repeatedly praised the immaculate condition of both the rooms and the hotel as a whole. The rooms are often described as clean, tidy and well-maintained with many reviewers noting that they were very clean and appealing. Despite some mentioning that the structure and rooms are a bit older, they still emphasized that they were well-kept and functional. Many found the hotel to be not only clean but also comfortable and conveniently located, providing a satisfying stay. Overall, the consistent feedback points to a high standard of cleanliness throughout the hotel, making it a reliable choice for travelers prioritizing hygiene and orderliness.
Staff
Insel Hotel stands out for its exceptional staff, who consistently receive high praise from guests for their friendliness and helpfulness. Reviewers frequently highlight the welcoming atmosphere created by the team, noting their attentive and accommodating nature. The reception staff, in particular, are often mentioned for their warm greetings and efficient service with several guests appreciating the 24/7 availability of the front desk.
The staff's courteous and cooperative attitude significantly enhances the guest experience, making interactions at check-in and during stays smooth and uncomplicated. Many guests also commend the staff's outstanding competence and responsiveness, citing their willingness to assist with everything from luggage storage to providing local information.
Positive adjectives like "super friendly," "extremely helpful," and "very accommodating" repeatedly appear in reviews, reflecting the hotel's commitment to high-quality service. Breakfast service, too, benefits from the staff's attentiveness and amiability, contributing to an overall pleasant start to the day.
In summary, Insel Hotel's staff are a key highlight of the guest experience, consistently going above and beyond to ensure a friendly, efficient and welcoming environment.
Wi-Fi
The WiFi experience at Insel Hotel receives mixed reviews from guests. While some guests found the WiFi to be great, strong and stable, others experienced issues with reliability and connectivity. Many reported that the WiFi worked well most of the time and was fast enough for their needs. However, several guests noted that the WiFi signals in their rooms were low and some faced challenges with WLAN registration. Overall, there is room for improvement in the hotel's internet service to ensure a consistently positive experience for all guests.
Parking
Insel Hotel offers a generally positive parking experience for its guests, despite some limitations. Conveniently, there's a parking garage within walking distance, just 100 meters away, providing ample options for guests. The proximity to the LANXESS Arena makes it an excellent location for those attending events with many highlighting the good parking facilities in the nearby garage, albeit sometimes at a higher cost.
While there are no parking spaces directly at the hotel, the nearby public section of parking garage P1 offers sufficient spaces. Many guests appreciated the special discount which reduced the parking cost to 8 euros, making it more affordable compared to the standard rate of 22 euros. However, some noted that the parking could be expensive, especially during concerts and found the opposite parking garage a bit run-down.
Despite the lack of reserved parking spaces and occasional incomplete information regarding parking, guests often found the parking situation satisfactory with options available across the street. For those looking for more budget-friendly alternatives, the Stadthaus parking was mentioned as being very affordable.
Overall, the nearby parking solutions were seen as convenient and plentiful, making the Insel Hotel a practical choice for travelers with vehicles.
3 Star
Situated comfortably within the three-star hotel category, Insel Hotel stands out for a number of reasons. Despite its old-fashioned, 90s style and slightly dated rooms, the hotel maintains an impressive level of cleanliness and good condition throughout. Many guests highlight the exceptional value for money, noting that for a three-star rating, the hotel often exceeds expectations.
A significant point of praise is the breakfast offering, which is consistently described as unexpectedly good and even one of the better breakfasts within its category. This delightful morning spread has left a positive mark on many visitors.
Staff performance is another standout feature with several reviews mentioning that the team’s friendliness and efficiency elevate the overall experience beyond typical three-star service levels. While the hotel is noted to be an excellent choice for a three-star rating, some guests did comment on the extremely high price at times, which might suggest variability depending on the season or specific booking conditions.
Overall, Insel Hotel provides good value for a city trip, making it a noteworthy choice for travelers seeking satisfactory accommodations without the frills but with a few pleasant surprises along the way.
Business
Insel Hotel is highly praised for its perfect location, especially for business travelers attending trade fairs or meetings at the nearby Cologne fairground. The hotel benefits from excellent transportation links with the Deutz train station and a tram station close by, adding to the convenience for business trips. Guests appreciate the proximity to the city center, making transit easy and efficient. The atmosphere and environment at the hotel are positively received, contributing to a productive and pleasant stay. Rooms are often noted as quiet and clean, providing a good space for relaxation after a busy workday. Friendly employees further enhance the overall experience. However, the hotel is not recommended for leisurely city trips.
Accessible
The Insel Hotel receives high marks for its outstanding accessibility, especially for guests with disabilities. Many guests appreciated its central location, noting it is easily reachable by public transport with numerous options such as subways, trams and trains just steps away. The hotel is positioned right next to the subway and has a tram stop right outside its door, offering seamless connections to the rest of the city and making it particularly convenient for trade show visitors and those looking to explore the city center.
The hotel's proximity to key attractions such as the Cologne Cathedral and the trade fair center, as well as the Deutzer Bahnhof, further enhances its appeal. Guests also mentioned the clear signage for parking options across the street and the direct view of the Arena from the upper floors as additional perks.
However, there was a note about the bathtub being too high for older or disabled individuals, implying that while the hotel's location and accessibility via public transport are exceptional, some room amenities may require improvement for complete accessibility. Overall, the Insel Hotel's superb transportation connections and central location make it a preferred choice for guests requiring easy access to public transit and city attractions.
FAQ
No, Insel Hotel doesn't have any pool.
No, a spa isn't available at Insel Hotel.
No, Insel Hotel doesn't allow dogs.
No, parking facilities aren't available at Insel Hotel.
