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Summary of reviewsa&o Köln Dom stands out primarily for its outstanding location, highly favored by guests due to its central positioning just steps away from the iconic Cologne Cathedral and the main train station. This strategic placement allows easy access to the city's major attractions, shopping areas and old town, making it an ideal base for sightseeing, shopping and attending events.
The breakfast offerings receive fairly positive feedback with guests appreciating the delicious, well-presented and varied options available, including vegan choices. While some noted the breakfast to be quite basic and at times lacking in freshness and variety, it is generally viewed as good value for money, especially for budget-conscious travelers.
The rooms at a&o Köln Dom are functional and clean, tailored for short stays and budget travelers with small and minimalist furnishings. While some appreciated the cleanliness and views from certain rooms, others pointed out issues such as noise, poor lighting and insufficient amenities like air conditioning. Despite these drawbacks, the rooms are deemed adequate for short-term stays given their competitive pricing.
Cleanliness at the hotel garners mixed reviews with many commending the clean and functional environments. However, some guests reported minor issues with dust and dirt in various areas. Generally, the hotel maintains a satisfactory level of hygiene, especially in the rooms and facilities.
The staff at a&o Köln Dom are widely praised for their friendliness, helpfulness and professionalism with specific mentions of exceptional service from individuals at the reception. Although a few instances of unfriendly behavior were noted, the majority of reviews reflect a positive and amiable environment created by the attentive and supportive personnel.
WiFi services are well-regarded with many guests finding it reliable and effective for their needs. While there were occasional issues with the online check-in system and some instances of the WiFi being glitchy, overall, it contributed positively to the comfort of the stay.
The beds received mixed reviews with many guests finding them comfortable and clean, while others noted issues with firmness, size and overall comfort. Some beds were reported to have sagging mattresses or thin foam mattresses with lumpy steel springs but were generally deemed adequate for short stays.
In summary, a&o Köln Dom offers a prime central location, clean and functional rooms, good WiFi and friendly staff, making it a solid choice for budget-conscious travelers looking for a convenient base in Cologne. While breakfast and bed comfort have areas for improvement, the overall experience is largely positive. Show more
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Categories
Hotel near Nightlife Spots
Located close to the Dom, this hotel provides convenient access to the city's main attractions and nightlife. Its central location is ideal for exploring nearby bars and pubs.
Cheap Hotel
Offering budget accommodation near Cologne's main attractions, including the Cologne Cathedral, this hotel caters to travelers seeking affordability and a prime location. Its proximity to the city center makes it ideal for exploring on a budget.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Room Types
Single RoomBright room features a private bathroom. Please note there is no TV in the room.
Twin RoomBright room features a private bathroom with a hairdryer and toiletries. Please note there is no TV in the room.
Guest Reviews
7.0
Good
Location
The location of a&o Köln Dom is highly praised by guests with many emphasizing its prime, central position in Cologne. Situated just steps away from the iconic Cologne Cathedral, the hotel is also extremely close to the main train station, making it a convenient choice for travelers. The proximity to both the cathedral and the station, along with the old town and main shopping areas, means that guests find it easy to explore the city's attractions on foot. Reviews consistently highlight the unbeatable, excellent location with everything important within walking distance, making it an ideal base for sightseeing, shopping and attending events. Despite being centrally located, some reviews also mention a relatively quiet environment, enhancing the overall appeal of the accommodation. This combination of strategic placement and convenience solidifies a&o Köln Dom as a top choice for those visiting Cologne.
Breakfast
At a&o Köln Dom, the breakfast offerings have received varied reviews from guests. On the positive side, many guests appreciated the breakfast, describing it as very good, delicious and nicely presented. It was often praised for being good value for money, abundant and including options for vegans and those with other dietary needs. Guests also noted that the breakfast had a good variety of items, including fresh vegetables, cold cuts, cheeses, dairy products and even small pancakes when the machine was operational.
However, some guests felt that the breakfast was quite basic with criticisms about its limited selection and freshness at times. There were mentions of specific items such as sausage and cheese not being fresh and fruit being moldy. Concerns were also raised about the breakfast buffet being small, not always restocked promptly and occasionally lacking napkins.
A notable feature is that the breakfast room, while described as nice, was considered small by some guests, which might affect the dining experience. Despite these criticisms, a&o Köln Dom’s breakfast has generally been perceived as sufficient with reasonable pricing making it a decent choice for budget-conscious travelers. The mixed feedback highlights the potential for improvement, especially in terms of variety and maintaining the freshness of the offerings.
Rooms
At a&o Köln Dom, the accommodations are tailored for short stays and budget travelers with rooms that are generally very small and compact. While some guests found the minimalist furnishings and the cleanliness of the rooms satisfactory, others raised concerns about the outdated decor, insufficient storage and inadequate room sizes. The hotel's central location and functional, albeit basic, facilities were appreciated and certain rooms offered pleasant views, such as of the cathedral.
However, issues such as noise, poor lighting and a lack of amenities like air conditioning were frequently noted. Room conditions varied with some guests experiencing problems like broken furniture, non-functional heating and unclean bathrooms. Despite these drawbacks, many visitors found the rooms sufficient for short-term stays, particularly given the competitive pricing. Overall, a&o Köln Dom offers a basic and clean place to sleep, ideal for travelers prioritizing location and economy over spaciousness and luxury.
Beds
The beds at a&o Köln Dom have received mixed feedback from guests, ranging from comfortable experiences to notable issues. Many guests found the beds to be cozy, comfortable and clean with positive comments highlighting the bedding and mattresses as particularly good. Cleanliness and tidiness were frequently mentioned with some travelers appreciating the neat presentation of the rooms and beds.
However, some reviews pointed out drawbacks such as beds being too hard or too narrow. Instances of sagging mattresses and beds sliding apart were noted, affecting the overall sleep quality for some guests. There were also mentions of thin foam mattresses and lumpy steel springs, which detracted from the comfort level. Despite these negatives, several travelers still found the beds to be quite decent and serviceable for a short stay.
Other minor issues included the beds not being made upon arrival and occasional cleanliness concerns with beds containing hairs or rough sheets. Although overall opinions varied, the consensus leaned slightly towards a satisfactory experience with room for improvement in bed comfort and maintenance.
Cleanliness
a&o Köln Dom receives mixed feedback regarding cleanliness with a predominant emphasis on positive remarks. Many guests commend the hotel for its clean and functional rooms, noting them as very clean and well-maintained. Bathrooms, though sometimes reported as small, are generally described as tidy and adequately cleaned. The friendliness of the staff complements the cleanliness, ensuring a comfortable stay for many visitors.
However, there are notable exceptions, as some reviews point out issues with cleanliness in both rooms and common areas. Recurring complaints highlight dust, hair and dirt in various places, including floors, bathroom surfaces and bedding. Some guests experienced inadequacies such as dusty pillows, dirty windows and neglected corners, indicating that the housekeeping might not always meet the expected standards.
Despite these isolated issues, the hotel's cleanliness is often praised, resulting in a mostly positive reflection on the overall hygiene, especially in the rooms and facilities. The consistent mentions of very clean environments suggest that a&o Köln Dom generally maintains a satisfactory level of cleanliness for many of its guests.
Staff
The staff at a&o Köln Dom receive predominantly positive feedback from guests, frequently being described as friendly, helpful and approachable. Visitors specifically mention Hassan and Victoria at the reception for their exceptional service and cheerful disposition. Overall, the staff are characterized as pleasant, kind and fluent in English, making communication seamless for international guests. Many reviewers highlight the efficiency of the reception during check-in and check-out, as well as the professional and competent nature of the team. The attention given by the staff on various matters is appreciated, contributing to a welcoming atmosphere. However, a few instances of unfriendly and aggressive behavior are noted, which indicate inconsistency in customer service. Despite some isolated negative experiences, the hotel generally provides a positive and amiable environment through its attentive and supportive personnel.
Wi-Fi
Guests of 'a&o Köln Dom' generally enjoyed positive experiences with the hotel's WiFi services. Many found the WiFi to be good or even great, appreciating its reliability and effectiveness. Those needing to stay connected found it met their needs well with some highlighting that the free WiFi worked without issues. However, there were occasional notes about the WiFi being glitchy at times and instances where guests were charged for it. Additionally, travelers should be aware that the online check-in system via the A&O app has had reports of not working successfully, which could be an inconvenience for some. Despite this, the ability to connect YouTube to the television added a positive touch for those seeking entertainment during their stay. Overall, the WiFi services at this hotel were largely satisfactory, contributing to a comfortable stay.
No, a&o Köln Dom doesn't have any pool.
No, a spa isn't available at a&o Köln Dom.
Yes, a&o Köln Dom welcomes dogs.
No, parking facilities aren't available at a&o Köln Dom.