Holiday Inn Columbus Dwtn-Capitol Square by IHG
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Summary of reviewsHoliday Inn Columbus Dwtn-Capitol Square by IHG, garners extensive praise from guests, largely due to its central location, enhanced by its proximity to key downtown attractions, the convention center and the airport. The convenience of walking to nearby sights and dining spots like Starbucks adds to its appeal. The hotel’s modern design, spacious rooms and overall cleanliness further contribute to a pleasant experience for both business and leisure travelers.
The breakfast service at the hotel receives numerous accolades with many guests lauding the inclusion and quality of the meal, often describing it as one of the better hotel breakfasts in the U.S. The friendly and helpful staff, particularly individuals like Allen, enhance the dining experience significantly. Though some guests desire more variety or a return to buffet options, the general sentiment towards breakfast remains positive.
Guest reviews frequently commend the spaciousness, comfort and cleanliness of the rooms, highlighting comfortable beds and well-maintained bathrooms. While some guests feel the rooms, particularly the bathrooms, can be smaller and occasionally note issues like dirty carpets, the consensus is that the rooms are clean, nice and accommodating.
Cleanliness is a standout feature with numerous guests noting the hotel's well-kept environments, from rooms to public spaces, contributing to a restful visit. The staff’s friendliness and helpfulness receive consistent praise across reviews, enhancing the overall experience. Front desk staff, including noted individuals like Emma, are often highlighted for their kindness and efficiency, even amidst staffing challenges.
The comfort of the beds is frequently celebrated, adding to the overall restful experience for many guests. Although negative feedback about bed firmity and occasional hygiene issues appear, the positive reviews praising bed comfort and room quality generally overshadow these concerns.
In summary, Holiday Inn Columbus Dwtn-Capitol Square offers a centrally located, clean and comfortable stay with exceptional staff service, making it a favored choice among many travelers.
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The breakfast service at the hotel receives numerous accolades with many guests lauding the inclusion and quality of the meal, often describing it as one of the better hotel breakfasts in the U.S. The friendly and helpful staff, particularly individuals like Allen, enhance the dining experience significantly. Though some guests desire more variety or a return to buffet options, the general sentiment towards breakfast remains positive.
Guest reviews frequently commend the spaciousness, comfort and cleanliness of the rooms, highlighting comfortable beds and well-maintained bathrooms. While some guests feel the rooms, particularly the bathrooms, can be smaller and occasionally note issues like dirty carpets, the consensus is that the rooms are clean, nice and accommodating.
Cleanliness is a standout feature with numerous guests noting the hotel's well-kept environments, from rooms to public spaces, contributing to a restful visit. The staff’s friendliness and helpfulness receive consistent praise across reviews, enhancing the overall experience. Front desk staff, including noted individuals like Emma, are often highlighted for their kindness and efficiency, even amidst staffing challenges.
The comfort of the beds is frequently celebrated, adding to the overall restful experience for many guests. Although negative feedback about bed firmity and occasional hygiene issues appear, the positive reviews praising bed comfort and room quality generally overshadow these concerns.
In summary, Holiday Inn Columbus Dwtn-Capitol Square offers a centrally located, clean and comfortable stay with exceptional staff service, making it a favored choice among many travelers.
Hotel near Nightlife Spots
Located conveniently in downtown Columbus, offering easy access to nearby attractions and nightlife options. Close to the Theatre and Arena Districts.
Hotel with Swimming Pool
This hotel has a seasonal outdoor pool open from 10:00 AM to 10:00 PM. It provides a great option for guests to enjoy a swim during warmer months.
Indoor Pool
Accessible Hotel
This hotel provides facilities for disabled guests and offers handicapped rooms. It also features hearing accessible TV and an indoor pool, aiming to provide a comfortable experience for guests with diverse needs.
Hotel with Indoor Pool
This hotel provides an indoor pool for its guests. It has received excellent overall ratings.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
Located in the heart of downtown, the Holiday Inn Columbus Dwtn-Capitol Square stands out for its prime positioning. Guests consistently highlight the hotel's proximity to key attractions, the city center and the airport. The central location offers convenient access to the convention center, downtown sights and various events. Visitors appreciate the ease of walking to destinations such as Starbucks and other local attractions. Additionally, the hotel itself is noted for its modern, clean and spacious rooms, making it an ideal choice for both business and leisure travelers. The combination of a great location and exceptional cleanliness makes this hotel a top pick for many.
When it comes to breakfast at the Holiday Inn Columbus Dwtn-Capitol Square by IHG, the feedback tends to highlight several positive aspects. Many guests appreciated that breakfast was included, often deeming it one of the better hotel breakfasts they've had in the U.S. The breakfast quality was frequently described as very good and even excellent by some. The consistency in positive comments suggests that the breakfast generally satisfies a wide range of guests.
The staff, including waiters like Allen, received praise for their friendliness and helpfulness, contributing positively to the breakfast experience. Despite some limitations due to staffing issues that are prevalent everywhere, guests found both breakfast and dinner to be excellent, complemented by wonderful service from the restaurant staff.
However, there were mixed opinions as well. While some guests found the breakfast to be a nice perk and tasty, others thought it could be improved, particularly in terms of variety and availability. Specific feedback mentioned the desirability of a buffet option, which was missed by a few guests and some were disappointed with the grab-and-go style necessitated by COVID-19 adjustments. A few negative reviews called the breakfast awful or terrible, though these were less common.
Overall, the breakfast experience at the hotel received a significant amount of positive feedback, attributing much of its success to the quality of food and the warm, helpful staff, despite a few critiques regarding variety and service adaptations.
At Holiday Inn Columbus Dwtn-Capitol Square, guests frequently highlight the spaciousness and comfort of the rooms, often mentioning that the beds are particularly comfortable. Many reviews emphasize the cleanliness of both the rooms and bathrooms with several noting the presence of useful amenities. The hotel offers a quiet and comfortable environment and the staff is often praised for their helpfulness and friendliness. Some visitors found the rooms to be on the smaller side, especially the bathrooms and a few noted issues with dirty carpets. Overall, the rooms are generally described as clean, nice and accommodating, contributing to a pleasant stay.
Many guests found the beds at Holiday Inn Columbus Dwtn-Capitol Square very comfortable, enhancing their overall stay experience. Numerous reviews specifically praised how restful the beds were with some highlighting both the comfort of the rooms and mattresses. However, there were mixed opinions too with a few guests describing the beds as too firm or not the most comfortable. Other feedback included isolated complaints about bed hygiene and room service, mentioning unmade beds and unchanged sheets and towels. Despite these issues, the positive comments about bed comfort, often paired with praise for the friendly staff, seemed to outweigh the negatives for many visitors.
Holiday Inn Columbus Dwtn-Capitol Square by IHG, consistently scores high marks for cleanliness, as confirmed by multiple guest reviews. Visitors frequently highlight the hotel's clean and comfortable environment, noting that both the rooms and public spaces are well-maintained and modern. Positive comments extend to the hotel's friendly and helpful staff, enhancing the overall pleasant stay. However, there are occasional mentions of isolated issues such as lack of body wash and certain unclean areas in specific rooms or bathrooms. Despite these minor concerns, the general consensus points towards a very clean and accommodating hotel, ideal for a restful visit.
At Holiday Inn Columbus Dwtn-Capitol Square, guests overwhelmingly compliment the staff, highlighting their exceptional friendliness and helpfulness. Whether it's the check-in team making the process fast and easy or the restaurant staff who were described as amazing and super sweet, the positive experiences extend throughout. The front desk staff, notably someone named Emma, is frequently cited for their kindness and assistance. Even in situations where the hotel is short-staffed, the team remains courteous and supportive. Though there are occasional mentions of less cheerful night shift staff, the overall consensus is that the service is outstanding. Visitors appreciate the informative and inviting nature of the employees, which contributes significantly to a pleasant stay.
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Location
Breakfast
The staff, including waiters like Allen, received praise for their friendliness and helpfulness, contributing positively to the breakfast experience. Despite some limitations due to staffing issues that are prevalent everywhere, guests found both breakfast and dinner to be excellent, complemented by wonderful service from the restaurant staff.
However, there were mixed opinions as well. While some guests found the breakfast to be a nice perk and tasty, others thought it could be improved, particularly in terms of variety and availability. Specific feedback mentioned the desirability of a buffet option, which was missed by a few guests and some were disappointed with the grab-and-go style necessitated by COVID-19 adjustments. A few negative reviews called the breakfast awful or terrible, though these were less common.
Overall, the breakfast experience at the hotel received a significant amount of positive feedback, attributing much of its success to the quality of food and the warm, helpful staff, despite a few critiques regarding variety and service adaptations.
Rooms
Beds
Cleanliness
Staff
Yes, Holiday Inn Columbus Dwtn-Capitol Square by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Columbus Dwtn-Capitol Square by IHG.
No, Holiday Inn Columbus Dwtn-Capitol Square by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Columbus Dwtn-Capitol Square by IHG.
Yes, Holiday Inn Columbus Dwtn-Capitol Square by IHG has a gym.
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