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Summary of reviewsDoubleTree by Hilton Brescia enjoys a highly favorable location, especially for guests arriving by car or using public transportation. It is positioned near metro stations that ensure easy and swift connections to the city center, making it a convenient base for exploring Brescia's attractions. The quiet neighborhood offers a peaceful retreat while still being accessible and proximity to the university and various transport links adds to its strategic advantage. Guests appreciate the spacious and clean rooms, modern facilities and the comfort and courtesy provided by the staff. Convenient parking options also add to the appeal.
The breakfast experience draws mixed reactions; many guests appreciate the variety, quality and deliciousness of the buffet, which includes a wide choice of sweet and savory options. However, there are occasional complaints about limited choices, average quality and organizational issues such as long queues and malfunctioning coffee machines.
Dinner services receive mixed reviews as well. Guests frequently praise the quality of the food and courteous service, singling out dishes like the risotto with mushrooms and the friendly servers. However, inconsistencies are noted with the restaurant's availability, menu variety and costs. Despite these drawbacks, the restaurant staff's high level of service often leaves a positive impression.
Rooms at the hotel are generally appreciated for their spaciousness, cleanliness and modern amenities. Guests often mention the comfortable beds and well-maintained conditions. Daily cleaning service is thorough and the rooms are typically super clean and disinfected. However, some guests note occasional lapses in cleanliness and issues with room temperatures and ventilation.
The staff consistently receive high praise for their friendliness, warmth and professionalism. From reception to restaurant service, the staff are described as courteous, attentive and efficient. Their ability to accommodate requests and provide excellent local recommendations enhances the guest experience.
Free Wi-Fi at the hotel is highly praised for its strong and reliable connection, making it suitable for online meetings and work-related activities. The fitness center, although receiving mixed feedback, is generally well-equipped, clean and complements the large, well-maintained pool. The pool area is particularly noted for being beautiful, clean and family-friendly, despite some limitations with operating hours and occasional maintenance closures.
Parking facilities at the hotel are highlighted for their convenience and security. Ample parking spaces are available, both in front of the hotel and in an enclosed lot, adding peace of mind for guests.
Overall, DoubleTree by Hilton Brescia provides a positive experience with spacious and clean rooms, friendly and professional staff and convenient amenities like strong Wi-Fi, a well-maintained pool and ample parking. Minor issues with breakfast quality, occasional room maintenance and inconsistent restaurant service do not significantly detract from the overall favorable guest experience. The hotel stands out for its accessibility, comfort and pleasant environment, making it a reliable choice for both business and leisure travelers.
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