Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG

Concord 35.36822600, -80.71050200 , 7772 Gateway Lane Northwest (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHoliday Inn Express & Suites Charlotte-Concord-I-85 by IHG is highly praised for its exceptional location, convenient amenities, and remarkable service. Positioned just off Interstate 85, the hotel offers easy access to nearby attractions, shopping at Concord Mills, and a diverse dining experience, all while maintaining a peaceful environment away from the hustle and bustle. The proximity to the PNC venue adds to its appeal, giving guests a multitude of entertainment options.

Guests enjoy a delightful breakfast experience, often described as one of the best hotel offerings, with hot, plentiful options served in a clean dining area. Although there are minor suggestions for improvement, the breakfast remains a highlight, accompanied by comfortable beds that enhance the overall stay.

Cleanliness is a standout feature at the hotel, with guests frequently noting its well-maintained interiors and fresh scent throughout. Rooms are consistently clean and comfortable, contributing to a relaxing atmosphere. The friendly and helpful front desk staff further elevate the experience, as they consistently go above expectations to ensure guest satisfaction.

Overall, Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG is recognized for its excellent location, commendable breakfast, immaculate cleanliness, and exceptional staff, making it a top choice for travelers in the area.
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Categories
Hotel with Swimming Pool
Providing a pool, this hotel offers a convenient swimming option for travelers. It combines pool access with standard hotel amenities.

  Outdoor Pool  


Business Hotel
This Holiday Inn Express & Suites is located minutes from NASCAR Research and Development, and a short drive from Bank of America Stadium. It features a business center, a spacious meeting room, and complimentary high-speed internet.

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Accessible Hotel

Hotel with Gym

Hotel with Outdoor Pool

Room Types
Standard Room Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Standard King Room This room features a microwave, a seating area and cable TV.

Standard Room with Two Queen Beds The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 2 beds.

Queen Suite with Two Queen Beds and Dining Area This suite features a kitchenette.

King Suite This spacious suite features a sofa bed.

King Room - Hearing Accessible - Roll-in Shower The double room offers a safe deposit box. The unit has 1 bed.

Standard King Room with Mobility Accessible Tub The double room features a safe deposit box. The unit has 1 bed.

King Suite - Disability Access The suite provides a safe deposit box. The unit offers 1 bed.

Guest Reviews
8.4
Very Good
Location
Nestled just off Interstate 85, Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG is a hotel that boasts a truly convenient location for travelers. Guests consistently describe the area as not only accommodating but also incredibly accessible, making it easy to navigate and reach nearby attractions. Positioned directly across from Concord Mills, the hotel provides a prime spot for shopping enthusiasts, with a variety of options just minutes away. Dining is a delight with numerous restaurants in close proximity, offering a diverse culinary experience. Despite its accessibility, the hotel enjoys the benefit of being situated on a quiet street, ensuring a restful stay free from the hustle and bustle. The nearby PNC venue adds to the location's appeal, offering entertainment options that guests find advantageous. Overall, the hotel's location is regarded as excellent, allowing visitors to effortlessly explore and enjoy all that the area has to offer.

Breakfast
The breakfast experience at Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG receives a largely positive reception from guests. The typical American breakfast is celebrated for being hot, plentiful, and very good, making it one of the best hotel breakfasts some have encountered. Guests appreciate the cleanliness of the dining area and the freshness of the offerings at the breakfast bar, despite occasional notes about greasy food and a less-than-perfect orange juice experience. The breakfast schedule is applauded for its convenience and deliciousness, with many enjoying the good variety provided. Although there are minor suggestions for improvement, such as adding gravy to the menu, the overall consensus is that the breakfast is a highlight of the stay, complemented by comfortable beds and a convenient location with nearby dining options.

Cleanliness
The Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG boasts a strong reputation for cleanliness among its guests. Visitors frequently comment on the hotel's well-kept environment, noting both the interior and exterior as being meticulously maintained. The rooms are consistently described as clean and comfortable, providing a pleasant atmosphere for relaxation. Many guests appreciate the fresh scent throughout the hotel, enhancing the overall experience. Aside from a minor issue with shower railings reported in a single review, the hotel’s facilities meet high standards with spotless conditions. The location is noted not only for its cleanliness but also for its convenience, making it a desirable choice for travelers. Additionally, friendly and helpful front desk staff contribute to a welcoming stay. The property stands out for its commitment to cleanliness and guest satisfaction.

Staff
At the Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG, the staff stands out for their exceptional service and professionalism. Many guests note that the team is both friendly and helpful, creating a welcoming atmosphere. They are commended for their courteous demeanor and ability to make guests feel comfortable, often going above expectations to meet their needs. Front desk personnel are highlighted for being very helpful and ready to address any questions. While there were occasional remarks about less friendly interactions with some front desk staff, the overall experience with the hotel team is overwhelmingly positive, contributing significantly to guests' satisfaction.


Yes, Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG.

No, Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG doesn't allow dogs.

No, parking facilities aren't available at Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG.

Yes, Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG has a gym.

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