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Summary of reviewsHôtel Elite enjoys a highly praised location in Sion, offering close proximity to the city center, old town and train station, which makes it an ideal base for exploring the area. The hotel's placement in a pedestrian zone ensures a quiet environment, adding to its appeal. Many guests appreciate the ease of access to shops, restaurants and local attractions, valuing the friendly staff and good value for money.
The breakfast experience at Hôtel Elite garners mixed reviews. Many guests commend the extensive and varied breakfast buffet, which includes fresh products and occasional options like salmon. However, some guests find the breakfast overpriced and lacking in fresh fruit with specific issues such as no milk for cappuccino and limited choices. Despite these criticisms, many still find the breakfast to be good and decent overall.
The hotel's rooms receive varied feedback. Positive reviews highlight the central location and attentive staff. Although the rooms are often described as small or compact, they are consistently noted for their cleanliness and modern design. Bedding quality and air conditioning generally receive praise, although some guests find the beds and pillows less comfortable. The presence of balconies is a welcomed feature by those who had them. Overall, despite some size and comfort issues, the rooms offer good value for money.
Cleanliness at Hôtel Elite is mostly commended with many guests describing the hotel as clean and well-maintained. Clean rooms and a spotless environment are frequently mentioned, contributing to a positive overall impression. However, there are occasional lapses in cleanliness, such as insufficient cleaning or mold in the shower, noted by a few guests.
The hotel's staff is consistently highlighted as exceptional with guests praising their friendliness, attentiveness and welcoming nature. The staff's capability to accommodate late check-ins and their overall professional and courteous demeanor significantly enhance the guest experience and the hospitable atmosphere of the hotel.
Hôtel Elite provides a private parking option, considered convenient by many guests due to its proximity to the train station and city center. Although some find the instructions for accessing the parking poorly explained, the availability of on-site parking, charged at a fair daily rate, is seen as a notable advantage.
The beds at Hôtel Elite elicit mixed reactions. Many guests find them comfortable and conducive to a good night's rest, while others cite discomfort due to soft and thin mattresses or issues with cushions. Despite varied opinions, there is a considerable amount of positive feedback indicating general satisfaction with the bedding.
Overall, Hôtel Elite offers a favorable stay with an excellent location, attentive staff and reasonable value for money, although there are areas for improvement regarding breakfast, room size and bed comfort.
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