Hotel Utama
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Summary of reviewsHotel Utama in Copacabana is widely praised by guests for several key attributes, making it a highly recommended choice for travelers. The hotel enjoys an excellent location, offering convenient access to local points of interest, such as the bus station, harbor, main square and major attractions, while still maintaining a quiet environment. Its proximity to shops, restaurants and transportation links, including boats to Isla del Sol, adds to its appeal.
The breakfast at Hotel Utama is lauded for being delicious, plentiful and well-varied, covering a range of items from traditional cereals to fresh fruit and yogurt. Despite some guests noting it has an additional cost, many find it worth the extra charge for the quality and variety offered. Evening meals offer a similar level of comfort with unique offerings of complimentary snacks and drinks, such as coca tea and popcorn, which enhance the guest experience.
The hotel's rooms stand out for their spaciousness, comfort and warmth, often featuring scenic views of Lake Titicaca. Cleanliness is a standout feature with both rooms and bathrooms maintained to a high standard. Guests frequently mention the coziness of the beds and effective heating, though some find the mattresses too firm.
In terms of amenities, Hotel Utama provides reliable and efficient WiFi, making it a good choice for business travelers or guests needing dependable internet access. The hotel also offers free and secure parking, though some visitors found the parking area hard to locate. Luggage storage is another appreciated feature, adding convenience for those with later departures.
The staff at Hotel Utama receive high marks for their friendliness, kindness and helpfulness, consistently enhancing the overall guest experience. The family-run atmosphere adds a warm, welcoming touch, contributing to the hotel's family-friendly vibe, which includes spacious common areas and a large outdoor space ideal for children.
Overall, Hotel Utama is highly commendable for its strategic location, excellent service and clean, comfortable accommodations. It provides significant value for money, making it a top choice for travelers seeking an affordable yet pleasant stay in Copacabana.
Categories
The breakfast at Hotel Utama is lauded for being delicious, plentiful and well-varied, covering a range of items from traditional cereals to fresh fruit and yogurt. Despite some guests noting it has an additional cost, many find it worth the extra charge for the quality and variety offered. Evening meals offer a similar level of comfort with unique offerings of complimentary snacks and drinks, such as coca tea and popcorn, which enhance the guest experience.
The hotel's rooms stand out for their spaciousness, comfort and warmth, often featuring scenic views of Lake Titicaca. Cleanliness is a standout feature with both rooms and bathrooms maintained to a high standard. Guests frequently mention the coziness of the beds and effective heating, though some find the mattresses too firm.
In terms of amenities, Hotel Utama provides reliable and efficient WiFi, making it a good choice for business travelers or guests needing dependable internet access. The hotel also offers free and secure parking, though some visitors found the parking area hard to locate. Luggage storage is another appreciated feature, adding convenience for those with later departures.
The staff at Hotel Utama receive high marks for their friendliness, kindness and helpfulness, consistently enhancing the overall guest experience. The family-run atmosphere adds a warm, welcoming touch, contributing to the hotel's family-friendly vibe, which includes spacious common areas and a large outdoor space ideal for children.
Overall, Hotel Utama is highly commendable for its strategic location, excellent service and clean, comfortable accommodations. It provides significant value for money, making it a top choice for travelers seeking an affordable yet pleasant stay in Copacabana.
Hotel with Parking
Hotel Utama provides parking and is a popular option for guests seeking hotels with free parking.
Family Friendly Hotel
3-Star Hotel
Guest Reviews
Hotel Utama in Copacabana enjoys high praise for its excellent location, which is frequently highlighted across numerous reviews. Guests appreciate its proximity to key points of interest such as the bus station, harbor, main square and major attractions, making it a convenient choice for travelers. The hotel is described as centrally located yet quiet, offering easy access to both the bustling town center and tranquil spots like Lake Titicaca.
The neighborhood around Hotel Utama is noted for being close to shops, restaurants and transportation links, including boats to Isla del Sol. Additionally, the hotel’s position near the White Anchor and the observatory is frequently mentioned. Despite being situated on a hill, which some guests found challenging, it offers serene views and a quiet environment away from the town's noise.
Overall, Hotel Utama provides a strategically advantageous base for exploring Copacabana, blending easy access to local amenities with a peaceful atmosphere and is highly recommended for its accessibility and value for money.
Hotel Utama offers a breakfast experience that generally receives high praise from guests. The breakfast is described as very good, delicious and plentiful with a wide selection covering various items such as bread, eggs, juice, coffee, cereal, pancakes, fruit, yogurt and more. Many guests highlight the completeness and quality of the breakfast, appreciating the generous portions and variety.
Although breakfast is not included in the room rate and requires an additional charge, many reviews suggest that it is worth the extra cost, citing the value it provides compared to local alternatives. However, some guests feel that the price can be relatively high and that the breakfast could benefit from more variety and earlier serving times.
While a few reviewers mention that the breakfast is below par or that its simplicity might not justify the price, the majority of feedback emphasizes the positive aspects. The breakfast at Hotel Utama is often referred to as excellent, tasty and one of the best encountered during travels.
Guests also appreciate the pleasant environment of the breakfast area and the exceptional service. Despite mixed opinions on pricing and inclusivity, the overall consensus suggests that Hotel Utama offers a satisfying and hearty breakfast that is worth considering during a stay.
Hotel Utama stands out for its exceptional service and unique offerings, distinguishing itself within Bolivia's hospitality scene. Among the notable aspects, guests consistently praise the availability of complimentary snacks and drinks, including coca tea, bananas, crackers, sweet popcorn and filtered water, making their stay more enjoyable. The consistent provision of these free treats and refreshments, such as coca tea and fruit, at all times creates a welcoming atmosphere.
Additionally, the hotel provides heating from 6pm to 10pm, a rare amenity in Bolivia that enhances guest comfort during colder periods. The hotel's strategic location further adds to the convenience of staying here, ensuring that guests have both a comfortable and well-situated base for their travels.
Located in a peaceful area, Hotel Utama offers an inviting ambiance with rooms that consistently earn high praise from guests. The accommodations are known for being spacious, comfortable and warm, creating a homely feel perfect for relaxation. The rooms are not only large but also well-decorated and furnished, featuring modern amenities for a convenient stay. Cleanliness is a standout feature with rooms and bathrooms kept spotless, allowing guests to feel at ease.
A common appreciation is the coziness of the rooms, which come equipped with comfortable beds and adequate heating to ensure a pleasant night's sleep, even in cooler weather. Many rooms also boast scenic views of Lake Titicaca, enhancing the overall experience with beautiful sights right from the window.
The hotel's attention to detail extends to the functional aspects of the rooms, which include necessary amenities for a comfortable stay. Guests appreciate the blend of functionality and charm with thoughtful touches like clean towels and effective heating systems. Additionally, the large windows and bright, sunlit interiors add to the pleasant atmosphere.
Overall, Hotel Utama delivers a great value for money with its spacious, clean and well-appointed rooms that cater to the needs of travelers, whether they are staying for one night or enjoying a longer visit. The combination of comfort, warmth and beautiful views makes it a highly recommended choice for a cozy and enjoyable stay.
Hotel Utama receives a variety of feedback regarding its beds, but the overall consensus leans toward positive remarks. Many guests highlight the comfort of the beds, describing them as cozy, warm and spacious. There is frequent mention of the beds being very comfortable with several guests noting that they had some of the most comfortable mattresses they encountered in Bolivia. The rooms themselves are often described as cozy, comfortable and warm at night.
However, not all reviews are glowing. A significant number of guests found the beds to be hard or uncomfortable with some mattresses being rock hard or significantly sagged. There are also mentions of hard pillows and spring mattresses that didn't meet expectations. Despite these critiques, the plentiful and warm bedding seems to compensate for the bed quality for many visitors.
In conclusion, while Hotel Utama offers rooms that are mostly praised for comfort and warmth, the bed quality can vary and may not meet everyone's standards.
Hotel Utama garners high praise for its cleanliness, standing out as a well-maintained and spotless establishment. Guests consistently highlight the pristine condition of both the rooms and common areas, describing them as very clean, tidy and well-organized. The bathrooms, too, receive accolades for being clean, modern and equipped with hot water.
The hotel's vintage appeal does not detract from its cleanliness, as guests find the environment both charming and exceptionally well-kept. The rooms are frequently noted as spacious and comfortable with an abundance of clean towels provided. The facility maintains a safe and pleasant atmosphere, ensuring a comfortable stay for its guests.
The friendly and professional staff contribute to the overall positive experience. Despite a few mentions of noise issues, the general consensus on Hotel Utama's cleanliness is overwhelmingly favorable. Travelers seeking a comfortable and immaculate place to stay will not be disappointed.
Hotel Utama in Copacabana has received overwhelmingly positive feedback from its guests, particularly regarding the staff's conduct and hospitality. Review after review highlights the hotel's team as being consistently friendly, kind and helpful. Guests commend the staff's warmth and attentiveness with many mentioning how the reception staff, in particular, were welcoming and efficient.
Knowledgeable and accommodating, the staff at Hotel Utama are noted for their ability to provide valuable travel information and address any concerns promptly, often going above and beyond to ensure a pleasant stay. The hotel's owners are also frequently recognized for their charisma and helpfulness, enhancing the overall atmosphere of the establishment.
The positive ambiance created by the staff contributes significantly to the guest experience, making the Hotel Utama a highly recommended choice for travelers seeking excellent service and a friendly environment. Whether it's the staff's readiness to assist with any needs, their professional demeanor or their genuine kindness, the consensus is clear: the team at Hotel Utama sets the bar high for hospitality.
Hotel Utama receives largely positive reviews regarding its WiFi services. Guests frequently commend the WiFi for being good, reliable and efficient, highlighting phrases such as good WiFi, very good WiFi and excellent WiFi. Many reviews note that the WiFi works well throughout the hotel, including in the rooms and reception area and is suitable for remote work, which underscores its functionality and speed. There are occasional mentions of issues such as WiFi being spotty or not working in some rooms, but these are contrasted by a greater number of reviews appreciating the stable and fast connection. Despite a few remarks about slow speeds and problematic connections, most guests find the internet service to be more than satisfactory with descriptions like perfect, impeccable and top WiFi indicating a generally reliable experience for visitors.
Hotel Utama offers a commendable parking experience for its guests, highlighted by free and secure parking facilities that are appreciated by many visitors. The garage is described as comfortable, ensuring guests feel at ease about the safety of their vehicles. Although some found the parking area a bit difficult to locate, the convenience of having a lean car garage available outweighs this minor inconvenience.
Additionally, the hotel provides the benefit of storing guests' luggage, backpacks and baggage, which is particularly useful for those planning excursions or needing to leave their belongings during a visit. This service extends till the afternoon, accommodating those who have later departures. Overall, the parking and luggage storage facilities at Hotel Utama add to a hassle-free and pleasant stay.
Hotel Utama offers a tranquil and spacious environment perfect for a family stay. The large outdoor area is ideal for kids to play, while parents can relax on the comfortable sofas or unwind on the patio. The common areas, including a quiet central area and a spacious welcoming hall, provide ample room for children to move around freely.
The property exudes a warm and pleasant atmosphere, largely thanks to the family that runs the hotel. Their politeness and attentiveness in assisting guests make the experience even more enjoyable. The staff is noted for being accommodating, available and incredibly kind, adding to the overall family-friendly vibe of the place.
Despite its many positive attributes, the hotel may not be recommended for larger families or older people due to some unspecified limitations. However, it remains a great family-run hotel with a loving atmosphere, making it a go-to choice for those visiting Copacabana. The added convenience of being able to store luggage after checkout further enhances the overall experience, ensuring a comfortable and secure stay.
Hotel Utama offers an exceptional stay in Copacabana, known for its excellent value for money. Guests frequently highlight the hotel's good cost-benefit ratio, making it a great choice for travelers seeking comfort without breaking the bank. The three-star property is praised for its comfortable, spacious and cozy rooms, along with friendly staff who enhance the overall experience.
Visitors appreciate the decent three-star experience and commend the hotel for its comfort and affordability, meeting the three Bs - Good, Nice and Cheap. Despite its budget pricing, the hotel offers services that add significant value, such as a laundry service. However, it’s worth noting that the only available service in Spanish is free and the heavier-than-average breakfast costs 25 bolivianos.
Overall, Hotel Utama stands out as a great option for those seeking comfortably affordable accommodations and friendly service in Copacabana.
Hotel Utama offers a comfortable and convenient stay for business travelers. Guests have consistently noted the quiet, clean and warm rooms that contribute to a restful experience. The hotel staff is described as very nice and warm, adding a positive touch to the service provided.
Rooms are reported to be comfortable, making them suitable for extended stays and some travelers have indeed stayed longer than they initially planned. The hotel's relaxation area provides an additional space to unwind after a busy day.
One of the standout features for business travelers is the dependable internet service with multiple mentions of good and great WiFi, ensuring smooth connectivity for work purposes.
Location-wise, the hotel is conveniently close to the port with buses located right by the hotel, making transportation seamless for guests. Overall, Hotel Utama's combination of comfort, service and connectivity makes it a suitable choice for business needs.
Location Show Map
Location
The neighborhood around Hotel Utama is noted for being close to shops, restaurants and transportation links, including boats to Isla del Sol. Additionally, the hotel’s position near the White Anchor and the observatory is frequently mentioned. Despite being situated on a hill, which some guests found challenging, it offers serene views and a quiet environment away from the town's noise.
Overall, Hotel Utama provides a strategically advantageous base for exploring Copacabana, blending easy access to local amenities with a peaceful atmosphere and is highly recommended for its accessibility and value for money.
Breakfast
Although breakfast is not included in the room rate and requires an additional charge, many reviews suggest that it is worth the extra cost, citing the value it provides compared to local alternatives. However, some guests feel that the price can be relatively high and that the breakfast could benefit from more variety and earlier serving times.
While a few reviewers mention that the breakfast is below par or that its simplicity might not justify the price, the majority of feedback emphasizes the positive aspects. The breakfast at Hotel Utama is often referred to as excellent, tasty and one of the best encountered during travels.
Guests also appreciate the pleasant environment of the breakfast area and the exceptional service. Despite mixed opinions on pricing and inclusivity, the overall consensus suggests that Hotel Utama offers a satisfying and hearty breakfast that is worth considering during a stay.
Dinner
Additionally, the hotel provides heating from 6pm to 10pm, a rare amenity in Bolivia that enhances guest comfort during colder periods. The hotel's strategic location further adds to the convenience of staying here, ensuring that guests have both a comfortable and well-situated base for their travels.
Rooms
A common appreciation is the coziness of the rooms, which come equipped with comfortable beds and adequate heating to ensure a pleasant night's sleep, even in cooler weather. Many rooms also boast scenic views of Lake Titicaca, enhancing the overall experience with beautiful sights right from the window.
The hotel's attention to detail extends to the functional aspects of the rooms, which include necessary amenities for a comfortable stay. Guests appreciate the blend of functionality and charm with thoughtful touches like clean towels and effective heating systems. Additionally, the large windows and bright, sunlit interiors add to the pleasant atmosphere.
Overall, Hotel Utama delivers a great value for money with its spacious, clean and well-appointed rooms that cater to the needs of travelers, whether they are staying for one night or enjoying a longer visit. The combination of comfort, warmth and beautiful views makes it a highly recommended choice for a cozy and enjoyable stay.
Beds
However, not all reviews are glowing. A significant number of guests found the beds to be hard or uncomfortable with some mattresses being rock hard or significantly sagged. There are also mentions of hard pillows and spring mattresses that didn't meet expectations. Despite these critiques, the plentiful and warm bedding seems to compensate for the bed quality for many visitors.
In conclusion, while Hotel Utama offers rooms that are mostly praised for comfort and warmth, the bed quality can vary and may not meet everyone's standards.
Cleanliness
The hotel's vintage appeal does not detract from its cleanliness, as guests find the environment both charming and exceptionally well-kept. The rooms are frequently noted as spacious and comfortable with an abundance of clean towels provided. The facility maintains a safe and pleasant atmosphere, ensuring a comfortable stay for its guests.
The friendly and professional staff contribute to the overall positive experience. Despite a few mentions of noise issues, the general consensus on Hotel Utama's cleanliness is overwhelmingly favorable. Travelers seeking a comfortable and immaculate place to stay will not be disappointed.
Staff
Knowledgeable and accommodating, the staff at Hotel Utama are noted for their ability to provide valuable travel information and address any concerns promptly, often going above and beyond to ensure a pleasant stay. The hotel's owners are also frequently recognized for their charisma and helpfulness, enhancing the overall atmosphere of the establishment.
The positive ambiance created by the staff contributes significantly to the guest experience, making the Hotel Utama a highly recommended choice for travelers seeking excellent service and a friendly environment. Whether it's the staff's readiness to assist with any needs, their professional demeanor or their genuine kindness, the consensus is clear: the team at Hotel Utama sets the bar high for hospitality.
Wi-Fi
Parking
Additionally, the hotel provides the benefit of storing guests' luggage, backpacks and baggage, which is particularly useful for those planning excursions or needing to leave their belongings during a visit. This service extends till the afternoon, accommodating those who have later departures. Overall, the parking and luggage storage facilities at Hotel Utama add to a hassle-free and pleasant stay.
Family
The property exudes a warm and pleasant atmosphere, largely thanks to the family that runs the hotel. Their politeness and attentiveness in assisting guests make the experience even more enjoyable. The staff is noted for being accommodating, available and incredibly kind, adding to the overall family-friendly vibe of the place.
Despite its many positive attributes, the hotel may not be recommended for larger families or older people due to some unspecified limitations. However, it remains a great family-run hotel with a loving atmosphere, making it a go-to choice for those visiting Copacabana. The added convenience of being able to store luggage after checkout further enhances the overall experience, ensuring a comfortable and secure stay.
3 Star
Visitors appreciate the decent three-star experience and commend the hotel for its comfort and affordability, meeting the three Bs - Good, Nice and Cheap. Despite its budget pricing, the hotel offers services that add significant value, such as a laundry service. However, it’s worth noting that the only available service in Spanish is free and the heavier-than-average breakfast costs 25 bolivianos.
Overall, Hotel Utama stands out as a great option for those seeking comfortably affordable accommodations and friendly service in Copacabana.
Business
Rooms are reported to be comfortable, making them suitable for extended stays and some travelers have indeed stayed longer than they initially planned. The hotel's relaxation area provides an additional space to unwind after a busy day.
One of the standout features for business travelers is the dependable internet service with multiple mentions of good and great WiFi, ensuring smooth connectivity for work purposes.
Location-wise, the hotel is conveniently close to the port with buses located right by the hotel, making transportation seamless for guests. Overall, Hotel Utama's combination of comfort, service and connectivity makes it a suitable choice for business needs.
No, Hotel Utama doesn't have any pool.
No, a spa isn't available at Hotel Utama.
No, Hotel Utama doesn't allow dogs.
Yes, parking facilities are available at Hotel Utama.
No, Hotel Utama doesn't have a gym.
Location Show Map
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