Copenhagen Island Hotel
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Summary of reviewsCopenhagen Island Hotel comes highly recommended for its beautiful waterfront setting, convenient location and excellent amenities. Situated near a main train station and adjacent to a large shopping center, it offers easy access to Copenhagen’s attractions and ample dining, shopping and entertainment options. The tranquil surroundings and scenic waterfront paths provide a peaceful environment whilst still being within comfortable walking distance of key attractions and trendy districts like the Meatpacking District, renowned for its vibrant nightlife.
Breakfast at the hotel is lauded for its quality, variety and abundant offerings, including hot and cold options, gluten-free and lactose-free choices and high-quality bread and pastries. Diners enjoy meals overlooking the water, enhancing the experience. While the breakfast can be pricey and crowded at times, it remains a well-regarded aspect of the hotel. Dinner in the on-site restaurant is praised for its delicious food and beautiful setting, though some guests have noted a desire for more menu variety, larger portions and more consistent service.
The hotel's rooms are modern, clean and comfortable, providing stunning harbor views. Though often described as small, they are functional and well-equipped with essential amenities. Balconies offer a special touch for select rooms, adding to the appeal. Despite some minor issues like inconsistent room cleaning or occasional noise, the overall guest experience in the rooms is positive, supported by a friendly and helpful staff.
Cleanliness throughout the hotel is commendable with guests frequently noting well-maintained rooms and public areas. While there are occasional lapses, particularly in bathrooms, the overall impression is one of a tidy and organized hotel.
The staff at Copenhagen Island Hotel stand out for their friendliness, attentiveness and professional service. They contribute significantly to the welcoming atmosphere and the majority of guests have positive experiences with the helpful and courteous personnel. However, isolated incidents of unprofessional behavior were reported but do not overshadow the overall positive sentiment.
The free WiFi receives mixed feedback with some guests praising its speed and reliability while others experience slow or unreliable connections. The gym facilities, though small, are well-equipped, clean and provide a satisfactory workout environment with an added sauna for relaxation.
For families, the hotel is suited for weekend getaways and short trips, offering family rooms and convenient amenities. Minor issues with room layouts and privacy have been noted, but the hotel generally meets the needs of families well.
Finally, the beds at the hotel receive positive feedback for comfort, although some guests found them too narrow or soft. Overall, Copenhagen Island Hotel’s combination of a great location, excellent breakfast, modern and clean rooms and friendly staff makes it an attractive choice for visitors to Copenhagen.
Categories
Breakfast at the hotel is lauded for its quality, variety and abundant offerings, including hot and cold options, gluten-free and lactose-free choices and high-quality bread and pastries. Diners enjoy meals overlooking the water, enhancing the experience. While the breakfast can be pricey and crowded at times, it remains a well-regarded aspect of the hotel. Dinner in the on-site restaurant is praised for its delicious food and beautiful setting, though some guests have noted a desire for more menu variety, larger portions and more consistent service.
The hotel's rooms are modern, clean and comfortable, providing stunning harbor views. Though often described as small, they are functional and well-equipped with essential amenities. Balconies offer a special touch for select rooms, adding to the appeal. Despite some minor issues like inconsistent room cleaning or occasional noise, the overall guest experience in the rooms is positive, supported by a friendly and helpful staff.
Cleanliness throughout the hotel is commendable with guests frequently noting well-maintained rooms and public areas. While there are occasional lapses, particularly in bathrooms, the overall impression is one of a tidy and organized hotel.
The staff at Copenhagen Island Hotel stand out for their friendliness, attentiveness and professional service. They contribute significantly to the welcoming atmosphere and the majority of guests have positive experiences with the helpful and courteous personnel. However, isolated incidents of unprofessional behavior were reported but do not overshadow the overall positive sentiment.
The free WiFi receives mixed feedback with some guests praising its speed and reliability while others experience slow or unreliable connections. The gym facilities, though small, are well-equipped, clean and provide a satisfactory workout environment with an added sauna for relaxation.
For families, the hotel is suited for weekend getaways and short trips, offering family rooms and convenient amenities. Minor issues with room layouts and privacy have been noted, but the hotel generally meets the needs of families well.
Finally, the beds at the hotel receive positive feedback for comfort, although some guests found them too narrow or soft. Overall, Copenhagen Island Hotel’s combination of a great location, excellent breakfast, modern and clean rooms and friendly staff makes it an attractive choice for visitors to Copenhagen.
Family Friendly Hotel
Copenhagen Island Hotel provides a modern and comfortable stay with family-friendly services. Its waterfront location offers scenic views and a relaxing atmosphere.
Dog Friendly Hotel
Copenhagen Island Hotel provides comfortable accommodations and welcomes dogs with open arms. Its waterfront location offers scenic walking routes for dogs.
Do you accept dogs in all rooms?
No, some rooms only: All rooms except allergy friendly rooms
No, some rooms only: All rooms except allergy friendly rooms
Is there an extra charge?
Yes, kr DKK 200 per booking
Yes, kr DKK 200 per booking
Should the dog owner notify you before checking in?
Yes, During the booking process
Show more...Yes, During the booking process
Romantic Hotel
Copenhagen Island Hotel offers a waterfront location with modern design and city views. Its stylish rooms and convenient amenities provide a comfortable and romantic stay.
Business Hotel
Located on the waterfront in the business district, this hotel offers luxury conference rooms and a business center. It is a popular choice for business travelers due to its location and facilities.
Hotel with Gym
This hotel is listed among the top hotels with gym facilities. It offers modern accommodations and fitness options for guests.
4-Star Hotel
Offering waterfront views and modern design, this hotel provides a comfortable and stylish stay. Its location and amenities make it suitable for both leisure and business travelers.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel near Nightlife Spots
Guest Reviews
Copenhagen Island Hotel boasts an excellent location, providing guests with beautiful waterfront views and convenient access to many of Copenhagen’s attractions. Situated near a main train station, it ensures easy connectivity to the city center and other significant sites via public transportation. The hotel is adjacent to a large shopping center, offering guests ample dining, shopping and entertainment options right at their doorstep.
Though a bit removed from the immediate hustle and bustle of the city center, the hotel's location remains advantageous with most key attractions within a 20-25 minute walk along scenic waterfront paths. This slightly off-center positioning offers a peaceful and quiet environment, away from the busiest tourist areas, yet still within comfortable reach for anyone wanting to explore the heart of the city.
Aside from the practicalities, the setting by the harbor provides stunning views and a charming atmosphere that enhances the overall experience for visitors. Guests have also appreciated the short distance to trendy districts such as the Meatpacking District, which is known for its vibrant nightlife and eclectic mix of bars and restaurants.
In summary, Copenhagen Island Hotel’s prime location combines the tranquility of waterfront views with the convenience of nearby public transportation, shopping malls and cultural hotspots, making it an ideal base for exploring the city.
The breakfast at Copenhagen Island Hotel receives high marks from guests for its quality, variety and abundance. The buffet is often described as excellent, fantastic and diverse, offering a wide selection of both hot and cold options including eggs, bacon, sausages, gluten-free and lactose-free choices. Many guests appreciate the delicious and fresh food with a particular emphasis on the high quality of bread and pastries. The view from the breakfast room overlooking the water is an added bonus that enhances the dining experience.
However, the breakfast can be somewhat pricey and some guests feel it lacks sufficient variety with a desire for more vegan and vegetarian options, as well as a larger selection of cheeses. Despite the excellent service and well-organized buffet, the breakfast area can become quite crowded and busy, leading to occasional long lines at coffee machines and a somewhat cluttered environment later in the morning.
Overall, guests find the breakfast to be a satisfying and hearty start to their day with the varied options catering to different tastes and dietary restrictions. Despite a few areas for improvement, the breakfast remains a highly recommended feature of the hotel.
The dinner experience at the Copenhagen Island Hotel's restaurant receives generally positive feedback from guests, though a few issues were noted. The restaurant is praised for its beautiful setting with a terrace offering stunning views of the harbor and swimming pool. The quality of the food is often highlighted as delicious and top-notch with guests enjoying a variety of dishes like salmon, fish and chips and steak. The breakfast and dinner options are particularly well-received and the helpful staff and spacious outdoor seating add to the overall pleasant dining experience.
However, there are recurring concerns about the variety and portion size of the dinner menu with some guests desiring more options and larger servings. Service issues were also mentioned, such as waiters seeming confused, slow service and the kitchen being closed on certain evenings, including Sundays and holidays. Mix-ups in orders and occasional mediocre meals added to the less favorable aspects, while some guests noted that the restaurant’s food was expensive.
Despite these issues, the overall sentiment towards the restaurant is quite positive with guests enjoying both the ambiance and the meals offered, making it a notable part of the hotel’s appeal.
Copenhagen Island Hotel receives consistent praise for its modern, clean and comfortable rooms, equipped with essential amenities such as hairdryers, irons, tea and coffee sets and minibars. Guests appreciate the stylish, functional design and the spectacular views of the harbor and water from many rooms. The rooms, though frequently described as small, are noted for their coziness, cleanliness and quietness, making them well-suited for a relaxing stay.
Balconies add a special touch for those lucky enough to snag a room with one, offering peaceful spots to enjoy the beautiful scenery. The bathrooms, often featuring bathtubs and underfloor heating, are also highlighted for their size and modern look. However, some guests suggest that room sizes and layouts could be improved to better accommodate multiple occupants or large luggage, as space can feel cramped.
Comfortable beds and a comprehensive range of in-room facilities, including functional storage and business-friendly setups, enhance the overall guest experience. Despite minor issues like inconsistent room cleaning, occasional noise from busy streets and some rooms feeling a bit outdated, the hotel's friendly staff and excellent location by the water close to hip Vesterbro ensure a pleasant and convenient stay.
Overall, while room size and the need for some renovations are mentioned, the stunning views, cleanliness, modern amenities and helpful staff make Copenhagen Island Hotel a solid choice for visitors looking for a sophisticated stay by Copenhagen's waterfront.
Guests of the Copenhagen Island Hotel frequently praised the beds for being comfortable with many highlighting their positive sleep experiences. The bedding and mattresses received positive mentions for being well-maintained and comfortable. Several guests found the mattresses and bedding to be cozy and conducive to a good night's sleep.
However, there were critiques regarding the size and firmness of the beds. Some guests found the beds to be too narrow or too soft, leading to discomfort and backaches. The double beds were sometimes described as small and prone to causing guests to slide towards the middle. Issues with pillows being outdated, too soft or generally uncomfortable were also noted by several reviewers.
Additionally, the hotel featured separate twin beds in some rooms, which may not suit couples expecting a double bed. Sofa beds, when provided, often did not meet comfort expectations. Despite these occasional downsides, the majority of guests enjoyed a comfortable sleep experience at the Copenhagen Island Hotel, particularly appreciating the modern space and overall good sleep quality.
Copenhagen Island Hotel boasts commendable cleanliness standards, as highlighted by numerous guest reviews. The hotel is generally praised for being very clean with many guests noting the rooms as spotless, fresh and well-maintained. The public areas are similarly kept in good condition, contributing to an overall clean and comfortable environment.
However, there are intermittent lapses in cleanliness, particularly in the bathrooms where issues like mold, mildew and occasional dirt were reported. Despite these instances, the housekeeping staff are often commended for their efforts with some guests noting timely room servicings and well-kept amenities.
The hotel’s modern design complements its cleanliness, presenting a neat and organized setting for visitors. Alongside clean and quiet rooms, several guests enjoyed the beautiful views from their accommodations. While some rooms were noted to be on the smaller side, they were nonetheless found to be tidy and functional.
Despite a few negative remarks about specific cleaning oversights, the overall impression of Copenhagen Island Hotel remains positive with its clean and well-maintained facilities making it a comfortable destination for travelers.
The reviews for Copenhagen Island Hotel highlight an overwhelmingly positive impression of the hotel's staff. Consistently described as friendly, helpful and attentive, the staff create a welcoming atmosphere that guests appreciate. Many guests emphasize the professional and service-minded nature of the personnel, noting their efficiency and willingness to go above and beyond to assist with various needs. The reception staff particularly stand out for their friendliness and prompt service, often being commended for their competency in handling check-ins and other guest requests.
There are multiple mentions of the staff's extensive efforts in providing a pleasant experience, including addressing room cleaning promptly and accommodating special requests, like providing fresh towels or handling maintenance issues. The general consensus points towards a team that is approachable, knowledgeable and constantly smiling, which significantly contributes to a warm and hospitable environment.
However, while the majority of the feedback is positive, some guests reported instances of unprofessional or impolite behavior, particularly from the restaurant staff and on rare occasions at the front desk. Despite these isolated incidents, the overall sentiment reflects a high standard of customer service with comments appreciating the attentive and courteous nature of most staff members. Guests often highlight the exceptional friendliness and helpfulness of the team, making the staff one of the hotel's most praised aspects.
The WiFi experience at Copenhagen Island Hotel presented mixed feedback from guests. Many appreciated that the WiFi was included in the room rate and reported good and functional signals throughout the hotel. Some guests highlighted the WiFi as very fast and solid, making their stay more enjoyable. However, numerous reviews also mentioned issues with slow, unreliable or non-functional connections in their rooms. Inconsistent service and occasional disruptions were common complaints with some guests experiencing dead spots or poor signal in specific areas. Overall, while the WiFi was praised by some, there is room for improvement in terms of speed and reliability.
The gym at Copenhagen Island Hotel garners consistent praise for its well-equipped and clean facilities with many guests highlighting its convenience and the added bonus of a sauna. Despite being described as small, the gym is considered functional and provides most of the essentials needed for a solid workout. Some guests appreciated the gym's location on the top floor, offering a pleasant view of the sea, which adds to the workout experience. The presence of gym services, including a fitness room and a sauna situated within it, is viewed positively, though some mention that the sauna could be warmer. Overall, the gym and fitness amenities at Copenhagen Island Hotel are seen as a valuable and enjoyable feature, contributing to a satisfactory stay.
Copenhagen Island Hotel offers a mix of experiences for families traveling with children. The hotel is praised for being perfect for family trips and there are ample snack options available for children, making it a solid choice for a family vacation. The property is particularly suited for weekend getaways and short family visits with spacious and big family rooms that guests find accommodating. Many highlight its family-oriented nature and some claim it is great for children and small family stays.
Convenience factors such as having a cinema next door, family-friendly meals and a reasonable location add to its appeal. The hotel staff are described as pleasant and friendly, contributing positively to the stay. Additionally, features like baby cots and the option to have rooms next to each other facing the water channel are appreciated by guests.
However, some guests noted a few drawbacks. Issues with family room privacy and comfort are mentioned, including rooms being cramped for three people and not comfortable for families. Specific reviews indicate that the family package could be improved and that there were issues with crib delivery. Some also felt that the hotel may not be very suitable for elderly guests or those looking for family-specific suites with additional services.
Despite its minor shortcomings, Copenhagen Island Hotel generally comes across as a great family hotel, particularly attractive for short stays and casual family outings.
Copenhagen Island Hotel is situated in an area with a variety of nightlife options within a short walking distance. The vibrant Kodbyen meatpacking district, renowned for its bars and restaurants, is just a 5-minute walk away. Guests can easily access numerous bars, clubs and other nightlife venues, including some good restaurants and cafes. The proximity to various evening entertainment options makes it a great base for night walks and enjoying the city’s nightlife.
While the immediate area may lack a bustling nighttime atmosphere, a quick 5-10 minute walk opens up to an exciting entertainment district. Economical transport options, such as walking or taking a taxi, make it simple and affordable to explore nearby attractions. Whether seeking a lively Friday evening celebration or a quiet drink, there are plenty of options to suit different preferences. Overall, the hotel offers convenient access to fun and vibrant nightlife, enhanced by easy transportation and a variety of nearby food and drink choices.
Copenhagen Island Hotel has sparked a variety of impressions among its guests, particularly concerning its four-star rating and amenities. The hotel enjoys commendation for its prime location, being described as great for family vacations and providing pleasurable accommodations. Guests appreciate the good quality of the rooms, especially those with balconies and suites offering floor-to-ceiling windows that present lovely views and a quiet environment. The hotel’s public spaces are frequently noted as very clean and modern, contributing to a positive first impression.
Visitors have praised the hotel for its modern and simple decor that aligns well with its four-star status, as well as comfortable amenities that ensure a good night’s sleep. The staff generally receive high marks for their friendliness and responsiveness, adding to the hotel’s appeal.
However, some aspects have led to disappointment. Issues such as room cleanliness not meeting expectations, small double beds and rooms being too cramped for three people contrast with the comfort typically associated with a four-star hotel. Several guests were let down by the limited breakfast options and the extra charges for basic amenities like water and coffee machines, which they believe should be included at no additional cost in a four-star establishment. The check-in process has also been criticized for delays.
While some travelers find Copenhagen Island Hotel good value for a four-star hotel and deserving of its rating, others argue it's more akin to a three-star property, given the discrepancies in service and facilities. Despite these mixed experiences, the overall high-quality rooms and helpful staff make it a solid option for those visiting Copenhagen.
The Copenhagen Island Hotel stands out as an ideal choice for business travelers, offering a highly professional setup that caters to their needs. Visitors consistently praise the good working conditions provided by comfortable desks and chairs. The hotel's smooth check-in and check-out procedures also contribute to an efficient stay. Many guests have expressed their satisfaction with the great business location and the range of facilities tailored for professionals.
The helpful and friendly staff are noted for their assistance with work-related queries, ensuring a seamless experience. The hotel’s business center is particularly effective, providing the necessary tools and support for a productive trip. Concierge services, including ticket orders and an open restaurant in the evening, further enhance convenience for those on business trips.
While the overall atmosphere might lean more towards functional than leisurely, this aligns well with its primary focus on business. Those who have stayed before, often choose to return, reinforcing the hotel's reputation as a dependable choice for business stays.
In summary, Copenhagen Island Hotel is well-regarded for its business-friendly environment, facilities and services, making it a preferred option for professionals and business travelers aiming for both productivity and comfort.
Copenhagen Island Hotel stands out as an exceptional choice for honeymooners, offering a romantic and enchanting experience. Guests frequently highlight its suitability for honeymoon trips and anniversary celebrations, praising the beautiful views and romantic atmosphere. The hotel is renowned for its thoughtful touches, such as surprising couples with flowers and champagne, which add to the special experience. The honeymoon suite, in particular, receives accolades for its stunning features and ambiance, making it a perfect spot for an unforgettable romantic getaway. Despite a few mentions of the absence of a specific honeymoon suite, guests highly recommend Copenhagen Island Hotel for its overall appeal to those seeking a memorable honeymoon.
The Copenhagen Island Hotel offers a luxurious stay highlighted by its modern facilities and luxurious amenities. Visitors consistently mention the luxurious feel throughout the property with modern architecture and well-maintained, sleek designs creating an impression of high-end comfort. The hotel features newly built rooms that are both luxurious and meticulously maintained, contributing to an overall clean environment. Guests find the level of luxury to be comfortably personal, enhanced by attentive services. High-quality towels and suite facilities add to the sense of indulgence, making the hotel stand out as a modern yet refined choice for travelers seeking luxury.
Copenhagen Island Hotel is a charming choice for couples seeking a romantic getaway. Many guests highlighted the stunning views, particularly from the balcony, which set a perfectly romantic scene. The hotel offers a variety of rooms with the corner suite being a standout for privacy and romantic ambiance. Guests frequently mentioned the beautiful seaviews that added a touch of luxury and serenity to their stay.
The location itself was described as romantic and ideal for honeymoons and special romantic weekends. The pleasant breakfast options and the overall luxurious feeling of the hotel contributed to the romantic experience. Guests appreciated the light and ambiance, which created a perfect setting for private moments and relaxation.
While some noted the hotel could improve on personal touches and nighttime aesthetics, overall, the combination of beautiful views, luxurious amenities and a romantic atmosphere made Copenhagen Island Hotel a preferred choice for couples.
The Copenhagen Island Hotel offers a mixed experience for guests traveling with dogs. The hotel allows dogs and even provides welcoming treats upon arrival, emphasizing its pet-friendly stance. It is recognized as a dog-friendly hotel and guests appreciate the caring and nice facilities available for their pets. Dogs are allowed in the restaurant and for the first time, some guests were able to leave their dogs in the room, which was appreciated.
However, there are several areas where the hotel could improve its services for canine companions. There is a lack of designated areas for dogs to go, especially when guests are dining. Also, guests noted the absence of pet essentials like bowls in the rooms and specific dietary options for dogs. Coordination about dog travel requests seemed lacking, leading to some inconvenience. Additionally, the cost for staying with a pet is relatively high at 200 DKK per night without many extras to justify the expense. The nearest green area suitable for dogs is a 20-minute walk away, which may not be convenient for all guests.
Overall, while the hotel takes steps to be accommodating to pets, there are some shortcomings that need addressing to enhance the experience for guests with dogs.
Location Show Map
Location
Though a bit removed from the immediate hustle and bustle of the city center, the hotel's location remains advantageous with most key attractions within a 20-25 minute walk along scenic waterfront paths. This slightly off-center positioning offers a peaceful and quiet environment, away from the busiest tourist areas, yet still within comfortable reach for anyone wanting to explore the heart of the city.
Aside from the practicalities, the setting by the harbor provides stunning views and a charming atmosphere that enhances the overall experience for visitors. Guests have also appreciated the short distance to trendy districts such as the Meatpacking District, which is known for its vibrant nightlife and eclectic mix of bars and restaurants.
In summary, Copenhagen Island Hotel’s prime location combines the tranquility of waterfront views with the convenience of nearby public transportation, shopping malls and cultural hotspots, making it an ideal base for exploring the city.
Breakfast
However, the breakfast can be somewhat pricey and some guests feel it lacks sufficient variety with a desire for more vegan and vegetarian options, as well as a larger selection of cheeses. Despite the excellent service and well-organized buffet, the breakfast area can become quite crowded and busy, leading to occasional long lines at coffee machines and a somewhat cluttered environment later in the morning.
Overall, guests find the breakfast to be a satisfying and hearty start to their day with the varied options catering to different tastes and dietary restrictions. Despite a few areas for improvement, the breakfast remains a highly recommended feature of the hotel.
Dinner
However, there are recurring concerns about the variety and portion size of the dinner menu with some guests desiring more options and larger servings. Service issues were also mentioned, such as waiters seeming confused, slow service and the kitchen being closed on certain evenings, including Sundays and holidays. Mix-ups in orders and occasional mediocre meals added to the less favorable aspects, while some guests noted that the restaurant’s food was expensive.
Despite these issues, the overall sentiment towards the restaurant is quite positive with guests enjoying both the ambiance and the meals offered, making it a notable part of the hotel’s appeal.
Rooms
Balconies add a special touch for those lucky enough to snag a room with one, offering peaceful spots to enjoy the beautiful scenery. The bathrooms, often featuring bathtubs and underfloor heating, are also highlighted for their size and modern look. However, some guests suggest that room sizes and layouts could be improved to better accommodate multiple occupants or large luggage, as space can feel cramped.
Comfortable beds and a comprehensive range of in-room facilities, including functional storage and business-friendly setups, enhance the overall guest experience. Despite minor issues like inconsistent room cleaning, occasional noise from busy streets and some rooms feeling a bit outdated, the hotel's friendly staff and excellent location by the water close to hip Vesterbro ensure a pleasant and convenient stay.
Overall, while room size and the need for some renovations are mentioned, the stunning views, cleanliness, modern amenities and helpful staff make Copenhagen Island Hotel a solid choice for visitors looking for a sophisticated stay by Copenhagen's waterfront.
Beds
However, there were critiques regarding the size and firmness of the beds. Some guests found the beds to be too narrow or too soft, leading to discomfort and backaches. The double beds were sometimes described as small and prone to causing guests to slide towards the middle. Issues with pillows being outdated, too soft or generally uncomfortable were also noted by several reviewers.
Additionally, the hotel featured separate twin beds in some rooms, which may not suit couples expecting a double bed. Sofa beds, when provided, often did not meet comfort expectations. Despite these occasional downsides, the majority of guests enjoyed a comfortable sleep experience at the Copenhagen Island Hotel, particularly appreciating the modern space and overall good sleep quality.
Cleanliness
However, there are intermittent lapses in cleanliness, particularly in the bathrooms where issues like mold, mildew and occasional dirt were reported. Despite these instances, the housekeeping staff are often commended for their efforts with some guests noting timely room servicings and well-kept amenities.
The hotel’s modern design complements its cleanliness, presenting a neat and organized setting for visitors. Alongside clean and quiet rooms, several guests enjoyed the beautiful views from their accommodations. While some rooms were noted to be on the smaller side, they were nonetheless found to be tidy and functional.
Despite a few negative remarks about specific cleaning oversights, the overall impression of Copenhagen Island Hotel remains positive with its clean and well-maintained facilities making it a comfortable destination for travelers.
Staff
There are multiple mentions of the staff's extensive efforts in providing a pleasant experience, including addressing room cleaning promptly and accommodating special requests, like providing fresh towels or handling maintenance issues. The general consensus points towards a team that is approachable, knowledgeable and constantly smiling, which significantly contributes to a warm and hospitable environment.
However, while the majority of the feedback is positive, some guests reported instances of unprofessional or impolite behavior, particularly from the restaurant staff and on rare occasions at the front desk. Despite these isolated incidents, the overall sentiment reflects a high standard of customer service with comments appreciating the attentive and courteous nature of most staff members. Guests often highlight the exceptional friendliness and helpfulness of the team, making the staff one of the hotel's most praised aspects.
Wi-Fi
Gym
Family
Convenience factors such as having a cinema next door, family-friendly meals and a reasonable location add to its appeal. The hotel staff are described as pleasant and friendly, contributing positively to the stay. Additionally, features like baby cots and the option to have rooms next to each other facing the water channel are appreciated by guests.
However, some guests noted a few drawbacks. Issues with family room privacy and comfort are mentioned, including rooms being cramped for three people and not comfortable for families. Specific reviews indicate that the family package could be improved and that there were issues with crib delivery. Some also felt that the hotel may not be very suitable for elderly guests or those looking for family-specific suites with additional services.
Despite its minor shortcomings, Copenhagen Island Hotel generally comes across as a great family hotel, particularly attractive for short stays and casual family outings.
Nightlife
While the immediate area may lack a bustling nighttime atmosphere, a quick 5-10 minute walk opens up to an exciting entertainment district. Economical transport options, such as walking or taking a taxi, make it simple and affordable to explore nearby attractions. Whether seeking a lively Friday evening celebration or a quiet drink, there are plenty of options to suit different preferences. Overall, the hotel offers convenient access to fun and vibrant nightlife, enhanced by easy transportation and a variety of nearby food and drink choices.
4 Star
Visitors have praised the hotel for its modern and simple decor that aligns well with its four-star status, as well as comfortable amenities that ensure a good night’s sleep. The staff generally receive high marks for their friendliness and responsiveness, adding to the hotel’s appeal.
However, some aspects have led to disappointment. Issues such as room cleanliness not meeting expectations, small double beds and rooms being too cramped for three people contrast with the comfort typically associated with a four-star hotel. Several guests were let down by the limited breakfast options and the extra charges for basic amenities like water and coffee machines, which they believe should be included at no additional cost in a four-star establishment. The check-in process has also been criticized for delays.
While some travelers find Copenhagen Island Hotel good value for a four-star hotel and deserving of its rating, others argue it's more akin to a three-star property, given the discrepancies in service and facilities. Despite these mixed experiences, the overall high-quality rooms and helpful staff make it a solid option for those visiting Copenhagen.
Business
The helpful and friendly staff are noted for their assistance with work-related queries, ensuring a seamless experience. The hotel’s business center is particularly effective, providing the necessary tools and support for a productive trip. Concierge services, including ticket orders and an open restaurant in the evening, further enhance convenience for those on business trips.
While the overall atmosphere might lean more towards functional than leisurely, this aligns well with its primary focus on business. Those who have stayed before, often choose to return, reinforcing the hotel's reputation as a dependable choice for business stays.
In summary, Copenhagen Island Hotel is well-regarded for its business-friendly environment, facilities and services, making it a preferred option for professionals and business travelers aiming for both productivity and comfort.
Honeymoon
Luxury
Romantic
The location itself was described as romantic and ideal for honeymoons and special romantic weekends. The pleasant breakfast options and the overall luxurious feeling of the hotel contributed to the romantic experience. Guests appreciated the light and ambiance, which created a perfect setting for private moments and relaxation.
While some noted the hotel could improve on personal touches and nighttime aesthetics, overall, the combination of beautiful views, luxurious amenities and a romantic atmosphere made Copenhagen Island Hotel a preferred choice for couples.
Dog Friendly
However, there are several areas where the hotel could improve its services for canine companions. There is a lack of designated areas for dogs to go, especially when guests are dining. Also, guests noted the absence of pet essentials like bowls in the rooms and specific dietary options for dogs. Coordination about dog travel requests seemed lacking, leading to some inconvenience. Additionally, the cost for staying with a pet is relatively high at 200 DKK per night without many extras to justify the expense. The nearest green area suitable for dogs is a 20-minute walk away, which may not be convenient for all guests.
Overall, while the hotel takes steps to be accommodating to pets, there are some shortcomings that need addressing to enhance the experience for guests with dogs.
No, Copenhagen Island Hotel doesn't have any pool.
No, a spa isn't available at Copenhagen Island Hotel.
Yes, Copenhagen Island Hotel welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Copenhagen Island Hotel.
Yes, Copenhagen Island Hotel has a gym.
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