Hotel Chagall
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Summary of reviewsHotel Chagall, situated centrally in Copiapó, is highly praised for its strategic location, providing guests easy access to key city attractions, nature parks and dining establishments. Its position across from the main square and police station is deemed convenient and reassuring for safety, though some have noted minor street noise and nighttime safety concerns.
The hotel features spacious, comfortable and clean rooms with modern decor, ensuring a pleasant stay. Guests commonly appreciate the comfort of the beds and the cleanliness maintained by dedicated staff. However, minor maintenance issues and inconsistent room conditions regarding size and light are occasionally mentioned.
Breakfast at Hotel Chagall receives mixed reviews—while many enjoy the flavorful and varied options including fresh fruit and lactose-free products, others point out the lack of variety and slow service. The dining experience, particularly at dinner, also gathers both praise and criticism. Guests commend the quality of meals, especially veal and fish dishes, but highlight slow service, limited menu variety and the inconsistency of food quality.
Family-friendliness is an appreciated trait with suitable amenities for children and a comfortable environment for families. However, some note the absence of planned activities for kids. Business travelers find the hotel suitable due to its strategic location, meeting rooms and business center, making it a recommended choice for work-related visits.
The hotel's facilities such as the well-maintained pool and ample parking are positively noted, despite a few suggestions for enhancements. The free Wi-Fi service, however, is frequently reported as unreliable, especially in rooms and public areas like the restaurant, posing a challenge for those needing stable internet access.
Staff at Hotel Chagall are widely recognized for their friendliness and attentiveness, significantly enriching the guest experience. Despite some reports of slow check-ins and occasionally unfriendly receptionists, the majority of reviews commend the excellent service provided by team members.
Overall, the hotel offers a largely positive experience, balancing its elegant facilities and commendable service with some areas needing improvement. With consistent efforts in addressing feedback, Hotel Chagall holds the potential to further elevate its standing among guests.
Categories
The hotel features spacious, comfortable and clean rooms with modern decor, ensuring a pleasant stay. Guests commonly appreciate the comfort of the beds and the cleanliness maintained by dedicated staff. However, minor maintenance issues and inconsistent room conditions regarding size and light are occasionally mentioned.
Breakfast at Hotel Chagall receives mixed reviews—while many enjoy the flavorful and varied options including fresh fruit and lactose-free products, others point out the lack of variety and slow service. The dining experience, particularly at dinner, also gathers both praise and criticism. Guests commend the quality of meals, especially veal and fish dishes, but highlight slow service, limited menu variety and the inconsistency of food quality.
Family-friendliness is an appreciated trait with suitable amenities for children and a comfortable environment for families. However, some note the absence of planned activities for kids. Business travelers find the hotel suitable due to its strategic location, meeting rooms and business center, making it a recommended choice for work-related visits.
The hotel's facilities such as the well-maintained pool and ample parking are positively noted, despite a few suggestions for enhancements. The free Wi-Fi service, however, is frequently reported as unreliable, especially in rooms and public areas like the restaurant, posing a challenge for those needing stable internet access.
Staff at Hotel Chagall are widely recognized for their friendliness and attentiveness, significantly enriching the guest experience. Despite some reports of slow check-ins and occasionally unfriendly receptionists, the majority of reviews commend the excellent service provided by team members.
Overall, the hotel offers a largely positive experience, balancing its elegant facilities and commendable service with some areas needing improvement. With consistent efforts in addressing feedback, Hotel Chagall holds the potential to further elevate its standing among guests.
Hotel with Parking
Hotel Chagall provides free parking, notably featuring subterranean parking which offers enhanced security and protection from the elements.
Accessible Hotel
The hotel offers facilities for disabled guests, including elevator access to upper floors and a specific Queen Room type designed for disability access.
4-Star Hotel
This hotel receives excellent reviews and is known for its quality service. It is a comfortable option for travelers looking for a pleasant stay in Copiapó.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Hotel Chagall is strategically positioned in the heart of Copiapó, earning praise for its excellent and convenient central location. Guests consistently highlight its proximity to key city attractions, such as being almost in front of the main square and across from the police station, making it a reassuring option for safety. It also serves as a starting point for the Tres Cruces National Park, adding to its appeal for nature enthusiasts.
Visitors appreciate the ease of access and find that the hotel's central spot simplifies navigating the city with an array of bars, cafés and restaurants within walking distance. The surroundings are described as a quiet neighborhood, though some mentions are made of street noise and nighttime safety concerns.
The hotel not only boasts an advantageous location but also provides spacious and comfortable accommodations, combining convenience with comfort. Facilities such as a swimming pool, parking and a dining area further enhance the experience, making Hotel Chagall a sensible choice for both leisure and business travelers.
Hotel Chagall offers a range of experiences when it comes to its breakfast service. Many guests appreciate the breakfast as good or very good, often noting the delicious options and variety available, such as fresh fruit, scrambled eggs and even lactose-free products. Some highlight the rich and excellent quality of the buffet, praising the flavors and portions provided.
However, the feedback isn't universally positive. A recurring issue is the lack of variety in the breakfast offerings with several guests describing it as basic, limited or austere. The service during breakfast has also received criticism with reports of disorganized timing, slow service and delays in replenishing items like coffee. Some guests were dissatisfied with the quality of certain items, indicating that food and beverages could sometimes be cold or less fresh.
Despite these drawbacks, the staff's attention in the cafeteria during breakfast often earns positive remarks and the breakfast room is described as clean and comfortable. Overall, while many find the breakfast at Hotel Chagall to be fulfilling and enjoyable, there remains room for improvement, particularly in diversifying the menu and enhancing the service efficiency.
Hotel Chagall offers a mixed dining experience for its guests with both praise and criticism noted in the reviews. The hotel's restaurant is praised for its delicious veal, subtle fish dishes and the chef's menu, which receive high marks for quality. Guests appreciated the excellent and good food, highlighting the delicious and abundant breakfast and mentioning the good pisco sour as well.
However, there are several areas where the restaurant falls short. A significant number of guests found the dinner service to be extremely slow, often facing long wait times. The limited menu variety and lack of diverse options have been mentioned multiple times with some describing it as very limited. Issues such as undercooked pasta and reheated food also surface in the feedback.
The facilities of the hotel are described as beautiful and luxurious, contributing positively to the dining atmosphere. Despite the efficient service at times, many feel that the lunch and dinner services need significant improvement. The prices at the restaurant are perceived as high and the food, though often praised, doesn't always meet expectations consistently.
Overall, while the restaurant at Hotel Chagall shows potential with good food and a competent chef, its service speed, menu variety and consistency need enhancing to match the positive aspects experienced by guests.
Hotel Chagall features a blend of spaciousness, comfort and cleanliness that most guests seem to thoroughly enjoy. The rooms are widely reported to be very spacious, offering ample room even for single accommodations. Many guests highlight the modern and elegant decor, bringing an additional layer of comfort and aesthetic appeal. Cleanliness is a recurring theme in the reviews with almost all rooms reportedly kept in pristine condition. Beds are frequently noted for their comfort, ensuring a restful sleep.
However, several reviews mention occasional issues that future visitors might find noteworthy. Some rooms are described as smaller than others and there were instances of minor maintenance problems, such as keys not working, broken windows or issues with room heating. Additionally, certain rooms have been reported to have little natural light or unappealing views.
Despite these occasional drawbacks, the overall sentiment is overwhelmingly positive with most guests appreciating the hotel's dedication to maintaining a clean, comfortable and spacious environment.
Hotel Chagall has garnered numerous positive remarks about the quality of its beds. Guests consistently highlight the comfort offered with many describing the beds as comfortable, excellent and even dreamy. The size and firmness of the beds contribute to a restful night's sleep, complemented by top-notch pillows. Additionally, the spacious, modern rooms provide a serene atmosphere, enhancing the overall comfort of the stay. A few guests mentioned that the beds felt a bit small, but this was an exception rather than the rule. Overall, the combination of good beds and well-appointed rooms makes Hotel Chagall a preferred choice for travelers seeking relaxation and quality rest.
Hotel Chagall has garnered mixed reviews regarding its cleanliness, but there are numerous positive highlights that stand out. Many guests have praised the hotel for its "very clean" and "spotless" rooms, noting the "clean and comfortable" environment that contributes to a pleasant stay. The easy access to clean facilities and the "ample, super comfortable rooms" are frequently mentioned as commendable aspects, resulting in a clean, convenient and cozy experience for many visitors.
However, there are also several reviews pointing out areas that need improvement. Some guests have reported issues with dust, unclean bathrooms and rooms not being ready upon arrival. Instances such as dirty sheets, clogged sinks and late cleaning service have been noted, suggesting that the hotel could benefit from more consistent attention to detail in maintaining cleanliness across all rooms and facilities.
Despite these occasional lapses, the cleaning staff's efforts have often been described as perfect with some guests noting that cleanliness was overall good. The hotel's high level of comfort and cleanliness, coupled with a good location and facilities, indicates that with some improvements, Hotel Chagall could offer an even better stay for its guests.
Hotel Chagall is recognized for having exceptionally friendly and attentive staff, contributing significantly to the overall guest experience. Many reviewers note the kindness and approachable nature of all hotel personnel, including specialized members like Mr. Patricio and Carlos Garzon, who stand out for their super-friendly and helpful demeanor. The staff's excellent service and efficient handling of tasks such as room cleaning are frequently praised, making guests feel well-cared for during their stay.
However, there are mentions of inconsistencies, particularly regarding front-desk operations with reports of slow check-ins and occasional unfriendly receptionists. Despite these occasional hiccups, the majority of reviews highlight the staff's positive demeanor, emphasizing good attention, exceptional assistance and efficient service.
Overall, the staff at Hotel Chagall excels in providing a warm and welcoming atmosphere, although some areas in management and front-desk service could benefit from improvements to enhance the guest experience further.
Hotel Chagall has several amenities to offer, but the Wi-Fi service stands out as an area in need of improvement according to guest reviews. The hotel provides Wi-Fi across its premises, but many guests have reported issues with the reliability and strength of the connection. In particular, the Wi-Fi signal is often weak or non-existent in the rooms, especially on the upper floors. Some guests noted that the internet connection was slow and in some cases, it didn't work at all. The restaurant area also experienced poor internet service, making it difficult for guests to stay connected. While there were occasional mentions of good or fast Wi-Fi, these were few and far between. Overall, potential guests needing a strong and stable internet connection might need to consider these reviews when planning their stay at Hotel Chagall.
Visitors to Hotel Chagall have shared mixed feedback about the hotel’s pool. Many guests appreciate the pool for its cleanliness and safety, highlighting its well-maintained condition and suitable size for their needs. Words like "excellent pool," "perfect pool," and "very nice pool" are frequently mentioned, emphasizing a largely positive experience. The pool is also noted to be secure, granting guests peace of mind.
However, not all feedback is favorable. Some guests have encountered issues such as cloudy pool water, cold temperatures and a worn-out non-slip surface, especially during the colder months. These comments suggest that while the pool generally impresses, consistency in maintenance could improve the overall guest experience. Overall, the pool at Hotel Chagall appears to be a strong asset with room for minor enhancements.
Hotel Chagall offers a variety of parking options to ensure the safety and convenience of its guests' vehicles. Guests can choose between the accessible, secure parking lot and an underground garage, both of which allow for worry-free parking. The parking facilities are well-regarded for being clean and organized with plenty of spaces available, although some note that the parking lot could benefit from improved design to accommodate larger vehicles like double cab pickups.
The hotel parking is generally described as good with the added bonus of no extra cost. The personnel managing the parking are praised for their efficiency and seriousness. However, there are some areas for improvement, such as the entrance to the parking, which some reviewers found old and neglected and the need for more streamlined access from parking areas to the hotel. Overall, Hotel Chagall provides reliable parking options that add to the overall comfort and cleanliness the hotel prides itself on.
Hotel Chagall appears to be a comfortable and safe space that caters well to families. Guests appreciate the family-friendly atmosphere, noting that it is a suitable place for family vacations and gatherings. The hotel offers a pool of a suitable size for children and provides amenities such as baby cots. It is also a good spot for tweens to enjoy. Guests have found the hotel conducive to family strolls and overall enjoyment with family. However, some guests noted that there are no planned activities for children and mentioned safety concerns regarding the TV rack drawers. Despite these points, the overall experience for families seems positive.
Hotel Chagall offers a mixed experience for its guests, balancing elegant facilities and commendable four-star service with some notable drawbacks. Guests have praised the hotel for providing a great stay and upholding the service expected of a four-star establishment. However, several reviews indicate that the hotel does not consistently meet four-star standards. Complaints include slow Wi-Fi, regular facilities not up to four-star expectations and general under-delivery on what one might anticipate from a four-star setting. Although the hotel has its strengths, it seems that there is room for improvement to better align with four-star expectations.
Hotel Chagall is well-regarded as a business-friendly environment, making it an ideal choice for business travelers. Guests have noted that it is well-suited for business stays with amenities that cater specifically to those on work trips. The hotel's strategic location features meeting rooms and a business center, ensuring convenience for hosting business meetings.
Visitors appreciate the good parking and the nice restaurant, which add to the overall positive experience. The hotel's facilities and services collectively make it a good place for a work visit with many expressing their intention to return. Hotel Chagall is thus highly recommended for business stays.
Hotel Chagall proves to be a commendable choice for guests with disabilities, featuring multiple accessibility-friendly aspects. The hotel offers easy access, ensuring that entry and mobility throughout the property are seamless. Guests noted that the first-floor accessibility was particularly well-designed, making critical areas easily reachable.
Additionally, the hotel's location offers convenient access to nearby attractions, such as Aventura Mall, enhancing the overall ease of stay. With accessible amenities and facilities that cater to reduced mobility, it stands out as a suitable option for travelers seeking comfortable and inclusive accommodations. However, it's worth noting that attention may be needed regarding bathroom safety to ensure a fully secure environment.
Hotel Chagall offers an outdoor pool that guests have frequently described as great and refreshing. The pool provides an excellent opportunity for sunbathing and enjoying the sun with a nice view to enhance the overall experience. However, some guests have noted issues with the cleanliness of the water and umbrellas around the pool, which were reportedly falling down and could be potentially unsafe for children. These concerns aside, the availability of the outdoor pool remains a positive feature highlighted by many visitors.
Hotel Chagall offers an undeniably romantic ambiance that makes it a perfect getaway for couples. The setting and atmosphere exude romance, creating an ideal environment for a special stay. Guests have particularly appreciated the romantic dinners and the overall vibe which is well-suited for couples looking to spend quality time together. The romantic rooms and thoughtful touches throughout the hotel further enhance this intimate experience. Whether planning a romantic escape or just a serene retreat for two, Hotel Chagall stands out as a top choice for couples seeking a memorable and romantic stay.
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Location
Visitors appreciate the ease of access and find that the hotel's central spot simplifies navigating the city with an array of bars, cafés and restaurants within walking distance. The surroundings are described as a quiet neighborhood, though some mentions are made of street noise and nighttime safety concerns.
The hotel not only boasts an advantageous location but also provides spacious and comfortable accommodations, combining convenience with comfort. Facilities such as a swimming pool, parking and a dining area further enhance the experience, making Hotel Chagall a sensible choice for both leisure and business travelers.
Breakfast
However, the feedback isn't universally positive. A recurring issue is the lack of variety in the breakfast offerings with several guests describing it as basic, limited or austere. The service during breakfast has also received criticism with reports of disorganized timing, slow service and delays in replenishing items like coffee. Some guests were dissatisfied with the quality of certain items, indicating that food and beverages could sometimes be cold or less fresh.
Despite these drawbacks, the staff's attention in the cafeteria during breakfast often earns positive remarks and the breakfast room is described as clean and comfortable. Overall, while many find the breakfast at Hotel Chagall to be fulfilling and enjoyable, there remains room for improvement, particularly in diversifying the menu and enhancing the service efficiency.
Dinner
However, there are several areas where the restaurant falls short. A significant number of guests found the dinner service to be extremely slow, often facing long wait times. The limited menu variety and lack of diverse options have been mentioned multiple times with some describing it as very limited. Issues such as undercooked pasta and reheated food also surface in the feedback.
The facilities of the hotel are described as beautiful and luxurious, contributing positively to the dining atmosphere. Despite the efficient service at times, many feel that the lunch and dinner services need significant improvement. The prices at the restaurant are perceived as high and the food, though often praised, doesn't always meet expectations consistently.
Overall, while the restaurant at Hotel Chagall shows potential with good food and a competent chef, its service speed, menu variety and consistency need enhancing to match the positive aspects experienced by guests.
Rooms
However, several reviews mention occasional issues that future visitors might find noteworthy. Some rooms are described as smaller than others and there were instances of minor maintenance problems, such as keys not working, broken windows or issues with room heating. Additionally, certain rooms have been reported to have little natural light or unappealing views.
Despite these occasional drawbacks, the overall sentiment is overwhelmingly positive with most guests appreciating the hotel's dedication to maintaining a clean, comfortable and spacious environment.
Beds
Cleanliness
However, there are also several reviews pointing out areas that need improvement. Some guests have reported issues with dust, unclean bathrooms and rooms not being ready upon arrival. Instances such as dirty sheets, clogged sinks and late cleaning service have been noted, suggesting that the hotel could benefit from more consistent attention to detail in maintaining cleanliness across all rooms and facilities.
Despite these occasional lapses, the cleaning staff's efforts have often been described as perfect with some guests noting that cleanliness was overall good. The hotel's high level of comfort and cleanliness, coupled with a good location and facilities, indicates that with some improvements, Hotel Chagall could offer an even better stay for its guests.
Staff
However, there are mentions of inconsistencies, particularly regarding front-desk operations with reports of slow check-ins and occasional unfriendly receptionists. Despite these occasional hiccups, the majority of reviews highlight the staff's positive demeanor, emphasizing good attention, exceptional assistance and efficient service.
Overall, the staff at Hotel Chagall excels in providing a warm and welcoming atmosphere, although some areas in management and front-desk service could benefit from improvements to enhance the guest experience further.
Wi-Fi
Pool
However, not all feedback is favorable. Some guests have encountered issues such as cloudy pool water, cold temperatures and a worn-out non-slip surface, especially during the colder months. These comments suggest that while the pool generally impresses, consistency in maintenance could improve the overall guest experience. Overall, the pool at Hotel Chagall appears to be a strong asset with room for minor enhancements.
Parking
The hotel parking is generally described as good with the added bonus of no extra cost. The personnel managing the parking are praised for their efficiency and seriousness. However, there are some areas for improvement, such as the entrance to the parking, which some reviewers found old and neglected and the need for more streamlined access from parking areas to the hotel. Overall, Hotel Chagall provides reliable parking options that add to the overall comfort and cleanliness the hotel prides itself on.
Family
4 Star
Business
Visitors appreciate the good parking and the nice restaurant, which add to the overall positive experience. The hotel's facilities and services collectively make it a good place for a work visit with many expressing their intention to return. Hotel Chagall is thus highly recommended for business stays.
Accessible
Additionally, the hotel's location offers convenient access to nearby attractions, such as Aventura Mall, enhancing the overall ease of stay. With accessible amenities and facilities that cater to reduced mobility, it stands out as a suitable option for travelers seeking comfortable and inclusive accommodations. However, it's worth noting that attention may be needed regarding bathroom safety to ensure a fully secure environment.
Outdoor Pool
Romantic
Yes, Hotel Chagall has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Chagall.
No, Hotel Chagall doesn't allow dogs.
Yes, parking facilities are available at Hotel Chagall.
Yes, Hotel Chagall has a gym.
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