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Summary of reviewsHoliday Inn Express Mesa Verde-Cortez by IHG, garners high praise for its prime location, making it an ideal base for exploring Mesa Verde National Park, the Four Corners and Durango. Guests appreciate the convenience of its proximity to local attractions and dining options, along with the scenic mountain views that enhance the hotel's overall appeal.
The hotel's breakfast offerings receive predominantly positive feedback. Guests note the variety and quality of the food, especially the hot dishes and warm cinnamon rolls, which contribute to an exceptional breakfast experience. While some guests mentioned of cleanliness and crowd management issues, the majority applaud the breakfast selection and appreciate the spacious seating area.
Rooms at this hotel are noted for their spaciousness, cleanliness and comfort. Guests frequently praise the inviting decor and the comfortable bedding, which ensures a restful night’s sleep. The kid-friendly rooms with bunk beds and king-size options are a hit among families, enhancing their stay with entertainment options like a game station. Although a few reviews point out occasional issues with room smell or outdated features, the overall sentiment remains highly positive.
Cleanliness is a strong suit at the Holiday Inn Express Mesa Verde-Cortez with guests consistently highlighting the well-maintained rooms and common areas. The eco-friendly bathroom products add a thoughtful touch and the staff's efforts in upholding cleanliness are well-recognized. Even with minor critiques about some dated aspects and a small breakfast space, the hotel is generally regarded as spotless.
The staff at the Holiday Inn Express Mesa Verde-Cortez receive commendations for their friendliness, professionalism and attentive service. Personalized recommendations and assistance with specific requests are frequently noted, enhancing the welcoming atmosphere. Various staff members, including those managing breakfast and night shifts, are praised for their exceptional service, contributing significantly to a positive guest experience.
Families find the hotel particularly accommodating with its "kid suite" and family-friendly amenities. The bunk beds configured as a fort, equipped with a game station, provide an enjoyable experience for children. The indoor pool and hot tub are also popular among young guests, offering relaxation and fun after a day of travel or exploration.
The bedding, featuring comfortable king-size beds and multiple pillow options, is widely appraised. Guests find the sleeping arrangements conducive to a relaxing and enjoyable stay, further complemented by the hotel's comprehensive breakfast.
Overall, Holiday Inn Express Mesa Verde-Cortez by IHG, delivers a highly enjoyable experience with its strategic location, exceptional breakfast, comfortable and clean accommodations, friendly staff and family-oriented amenities. Show more
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Categories
3-Star Hotel
This hotel provides a convenient and comfortable stay with clean rooms and a complimentary hot breakfast. It is well-suited for both business and leisure travelers, offering essential amenities and easy access to local attractions.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Room Types
Standard RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom.
Standard King RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Queen Room with Two Queen Beds - Hearing Accessible/Non-SmokingThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Suite with One King and Two Bunk BedsThis air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Standard King Room with Mobility Accessible Roll-In ShowerThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Double Room - Mobility Access Tub/Non-SmokingThis double room has air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.
Standard Room with Two Queen BedsThis double room has air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
8.6
Very Good
Location
Holiday Inn Express Mesa Verde-Cortez by IHG, boasts a prime location that frequently garners praise from its guests. Situated right on the main drag, it offers easy access to Mesa Verde National Park, making it a perfect base for those planning to explore the area. The convenience of its proximity to not only Mesa Verde but also the Four Corners, Durango and various dining options enhances its appeal. Guests appreciate the scenic views of the mountains that add to the hotel's beauty. Visitors often highlight the ease of access and comfort provided during their stay, making it an ideal spot whether just for a stopover or a more extended visit to take in the national parks and local attractions.
Breakfast
The breakfast experience at Holiday Inn Express Mesa Verde-Cortez by IHG, has elicited a range of reactions from guests, reflecting a generally positive consensus with a few criticisms. Many guests praised the breakfast for its excellent quality and variety, noting that it was among the best they had experienced in hotels. The selection includes hot dishes, eggs and the notable warm cinnamon rolls, which guests particularly appreciated being able to take with them in provided containers.
While the breakfast was described by several guests as delicious, fantastic and exceptional, offering a great variety and plenty of seating, there were also some criticisms. A few guests found the breakfast to be mediocre or boring with minimal poor-quality options. However, the positive reviews significantly outweigh the negative ones with many guests highlighting the breakfast as a standout feature of their stay.
The breakfast area garnered mixed reviews concerning cleanliness and crowd management with some guests indicating it could be cleaner and less crowded. Nonetheless, the positive remarks about the rich and varied selection, including the hot and fresh options, underscore a generally favorable impression of the hotel's breakfast offerings.
Rooms
Holiday Inn Express Mesa Verde-Cortez by IHG, offers a warm and welcoming experience for travelers, featuring spacious and well-decorated rooms. Guests often highlight the comfort of the beds, describing them as incredibly comfortable, making for a restful night’s sleep. Rooms are generally praised for being clean with several reviews emphasizing their cleanliness and decent size. The decor is noted as beautiful and the rooms well-equipped, contributing to a pleasant stay.
Families especially appreciate the bunk bed room configuration, which includes two sets of bunk beds and a king size bed, perfect for accommodating larger groups comfortably. The hotel also offers great in-room coffee and convenient access to local shopping and restaurants, enhancing the overall convenience of the stay.
However, some guests did note inconsistencies, mentioning that certain rooms felt old or had an unpleasant smell. Despite these occasional remarks, the majority of reviews lean positive, particularly praising the hotel's comfort, cleanliness and suitability as a base for visiting Mesa Verde. The friendly and helpful staff further contribute to a positive guest experience.
Beds
Guests at Holiday Inn Express Mesa Verde-Cortez by IHG, frequently praise the quality of the bedding, highlighting the king-size beds and clean, comfortable linens as standout features. Many guests report that the beds and pillows, which come in two different types to suit various sleep preferences, are exceptionally comfortable. The bed setups, including rooms with multiple bunk beds and king-size options equipped with entertainment amenities like movies and a Playstation, receive positive remarks, particularly from families. While one review mentioned the need for an update in bedding, the overwhelming sentiment suggests that the beds contribute significantly to an overall enjoyable stay, complemented by a complete breakfast.
Cleanliness
The Holiday Inn Express Mesa Verde-Cortez by IHG, has garnered praise predominantly for its cleanliness. Guests consistently highlight the very clean accommodation throughout the premises. Reviews frequently mention clean rooms and a well-kept facility, contributing to a comfortable stay. Furthermore, the hotel is noted to be clean, nicely decorated and the bedding is described as comfortable. Guests appreciate the eco-friendly touch of refillable bathroom products. The staff also receives compliments for their friendliness. Despite some minor drawbacks, such as dated facilities and a small breakfast area, the overall impression points to a spotless and conveniently located option for travelers.
Staff
At the Holiday Inn Express Mesa Verde-Cortez by IHG, the consistent praise for the staff underscores their dedication to guest satisfaction. Visitors frequently describe the staff as very friendly, helpful and professional, creating a welcoming atmosphere throughout the hotel. Guests appreciated the staff’s attentiveness and efficiency, particularly in maintaining a clean and well-supplied dining room even during busy weekends.
Many specific mentions highlight the staff's willingness to go above and beyond. For instance, personalized recommendations for dinner and accommodating specific room requests add a tailored touch to each stay. The breakfast team, led by Eden, received glowing reviews for providing an exceptional complimentary breakfast experience.
Notably, staff members such as Kévin on the night shift and Ariella received special commendations for their outstanding service. Overall, the friendliness and professionalism of the hotel's staff significantly contribute to the comfort and positive experience of the guests, making it a reliable choice for travelers.
Family
Holiday Inn Express Mesa Verde-Cortez by IHG, offers a delightful array of activities that cater particularly well to families with children. The hotel features a unique 'kid suite,' which includes a king bed and a special alcove with four bunk beds. This setup is cleverly designed as a fort, complete with a game station and games, providing a fun and cozy space for kids to enjoy. Parents have noted that their children particularly loved the fort-like experience, making their stay memorable.
The hotel's family suite also stands out for its thoughtful design, ensuring ample comfort and enjoyment for families. For entertainment, the indoor pool and hot tub are major hits among young guests. After a tiring day of traveling or exploring nearby Mesa Verde, children relish the chance to splash around in the pool, while the hot tub offers relaxation for the whole family.
Overall, the Holiday Inn Express Mesa Verde-Cortez proves to be a family-friendly hotel that excels in providing enjoyable experiences for children, making it a perfect choice for family vacations.
No, Holiday Inn Express Mesa Verde-Cortez by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Mesa Verde-Cortez by IHG.
No, Holiday Inn Express Mesa Verde-Cortez by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Mesa Verde-Cortez by IHG.
No, Holiday Inn Express Mesa Verde-Cortez by IHG doesn't have a gym.