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Summary of reviewsGarner Hotel Cottbus Süd by IHG garners favorable reviews for its convenient location, particularly for those traveling between Germany and Poland. Its proximity to the A15 motorway and main highways makes it an ideal stopover with easy vehicular access and ample parking. While situated in an industrial area that minimizes road noise, a car is essential for exploring beyond the hotel’s immediate vicinity.
Guests frequently commend the abundant and well-varied breakfast, appreciating the delicious and tasty options that often exceed expectations. Although there are minor suggestions for a wider fruit selection, the overall breakfast experience is positive and valued for its variety and quality.
The dinner experience also receives praise for its quality and generous portions with the convenience of late dinner service being a notable advantage. However, limited menu options, service ending early and the need for pre-ordering can cause inconvenience.
Rooms are described as spacious, clean and comfortable, offering good value for money. Effective soundproofing from the nearby highway and adequate amenities contribute to a satisfactory stay. Nevertheless, some updating of decor, particularly in showers and flooring, could enhance the experience, as could improvements in bathroom cleanliness.
The hotel staff stands out for their exceptional friendliness and helpfulness, greatly enhancing the guest experience. The welcoming and accommodating nature of the staff with particular mentions of specific individuals, contributes significantly to the hotel’s positive atmosphere.
Ample parking adds to the convenience with a variety of spaces available, though some guests find the parking fees unnecessary. Families especially appreciate the spacious, well-designed family rooms and the staff’s extra efforts, such as preparing special drinks for children at breakfast.
While beds are generally found to be comfortable, occasional reports of overly soft or sagging mattresses indicate some inconsistency. Despite these variances, many guests report excellent sleep quality.
In summary, Garner Hotel Cottbus Süd by IHG offers a comfortable, affordable and convenient option for travelers with standout breakfast offerings and friendly, attentive staff. Minor improvements in cleanliness and room updates would further enhance the overall guest experience. Show more
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Categories
Dog Friendly Hotel
This hotel is tagged as pet-friendly.
Hotel with Parking
Features ample private on-site parking available for a daily fee. The large parking lot is located directly in front of the hotel for guest convenience.
3-Star Hotel
Located near the Seegraben, this hotel offers a quieter setting while still being accessible to Cottbus. It provides comfortable rooms and essential amenities, making it a good value-for-money option for those seeking a more relaxed stay.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Room Types
Standard Room
Standard Room with Two Single BedsThe unit has 2 beds.
Standard Twin Room with Garden ViewThe unit has 2 beds.
Standard Double RoomThe unit has 1 bed.
Standard Double Room with Garden ViewThe unit has 1 bed.
Standard Triple RoomThe unit offers 3 beds.
Triple Room - Mobility AccessibleThe unit offers 3 beds.
Standard Twin Room with Extra BedThe unit offers 2 beds.
Premium Twin Room with Sofa BedThe unit has 3 beds.
Guest Reviews
7.1
Good
Location
Garner Hotel Cottbus Süd by IHG boasts a very convenient and practical location, particularly for travelers commuting between Germany and Poland. Positioned directly by the A15 motorway and close to the highway, the hotel serves as an ideal stopover point. Its proximity to major routes ensures easy access and makes it optimal for layovers or short stays. The setting, although in an industrial area, contributes to a quieter environment, offering a respite from the busy roads.
For those driving, ample parking spaces are available and the location proves to be easily reachable. While the hotel is not situated in the city center or within an area rich with dining options, its central location relative to major travel routes makes it advantageous for those traveling by car. However, vehicle access is necessary for convenient local exploration and getting around without one might pose a challenge.
In summary, while Garner Hotel Cottbus Süd by IHG is well-suited for a quick and convenient stopover with its excellent highway connectivity and quiet industrial setting, the need for a car becomes apparent for those wanting to explore the surrounding area.
Breakfast
Garner Hotel Cottbus Süd by IHG boasts an abundant and diverse breakfast experience that consistently receives praise for its quality and variety. Guests frequently highlight the breakfast as being tasty, delicious and well-balanced. The buffet is noted for its extensive selection with many guests appreciating the fresh rolls and the overall abundance of options available.
The breakfast is generally described as good and sufficient, often exceeding expectations in terms of both variety and quantity. While the breakfast delivers good value for money, a few guests have mentioned that it could benefit from a wider selection, particularly in terms of fruit. Despite some minor criticisms, the majority of reviews commend the hearty and extensive breakfast offerings, making it a well-loved feature of the hotel stay.
Dinner
Guests have generally praised the dinner experience at Garner Hotel Cottbus Süd by IHG, highlighting the quality and taste of the food. The restaurant offers large and satisfying portions, though the menu selection is not particularly extensive. Some guests appreciated the convenience of being able to have dinner upon a late arrival, specifically around 9:00 PM.
However, there are notable drawbacks. Guests have mentioned that dinner service ends at 8:00 PM and those arriving just 15 minutes later might have to find alternatives, such as going to Burger King. It is important to note that dinner often needs to be ordered in advance, a detail that some guests felt was not clearly communicated. There have also been instances where guests found no restaurant operation available due to the absence of a cook and some had to place a phone order for dinner unexpectedly. Despite these logistical hiccups, when available, the dinner at the hotel's own restaurant is consistently described as very good.
Rooms
Garner Hotel Cottbus Süd by IHG offers a selection of rooms that guests find largely satisfactory, emphasizing spaciousness, cleanliness and comfort. Visitors appreciate the good price-performance ratio and many highlight the pleasant surprise of effective soundproofing, despite the hotel's proximity to the highway. The rooms provide everything necessary for a comfortable stay, including adequate kitchen facilities and modern amenities. Parking is also noted as ample.
The hotel’s rooms are described as simple yet clean, though some guests mention that the decor and furnishings show signs of wear and could benefit from updating, notably the showers and flooring. Despite the dated appearance in some areas, the hotel is well-maintained, quiet and functional.
Families particularly enjoy generous family room layouts, while all visitors benefit from the good connectivity and facilities. The hotel is sometimes critiqued for rooms not being ready upon arrival, overly soft mattresses and sporadic issues with room cleanliness, such as stained carpets and occasional pests.
Overall, Garner Hotel Cottbus Süd by IHG is a comfortable, well-equipped and affordable choice, ideal for guests seeking a pragmatic lodging solution with good soundproofing and essential amenities.
Beds
At Garner Hotel Cottbus Süd by IHG, the beds receive generally positive remarks from guests. Many have lauded the beds as good and comfortable with some even stating they have rarely slept so well. A notable appreciation is for the comfy beds, which are frequently described as very comfortable and excellent. Despite these positive reviews, there are mentions of the beds being too soft for some guests and several reports of sagging mattresses, indicating inconsistency in the bed quality. Some feedback points out that the mattresses tend to be very soft and, in certain instances, worn out. Other issues include beds being narrower than expected and occasional noise disturbances from the highway at night. While the beds generally provide a comfortable rest, improvements in mattress quality could enhance the overall guest experience.
Cleanliness
'Garner Hotel Cottbus Süd by IHG' offers neat and practically furnished rooms that are renovated and decently maintained. Guests frequently note the friendly staff and clean bed linen and towels. While some visitors highlight that everything was clean and meticulous, others point out significant areas needing improvement. Issues like dirty carpets, dusty shelves, mold in showers and remnants in toilet bowls have been reported. Cleanliness, especially of bathrooms and corridors, often falls short of expectations with some describing it as a disaster. Despite having areas that are very clean, the overall cleanliness throughout the hotel sometimes leaves much to be desired. In summary, while the hotel does have its strengths in some aspects of cleanliness, there remains considerable room for improvement.
Staff
The reviews of 'Garner Hotel Cottbus Süd by IHG' overwhelmingly highlight the exceptional friendliness and helpfulness of its staff. Guests frequently mention the welcoming nature of the reception and the accommodating service provided throughout their stay. Specific staff members, such as Mohamed and Nancy Weiss, receive positive mention for their outstanding hospitality. Phrases like extremely friendly, very pleasant and service-minded illustrate the positive interactions guests experienced.
Staff members are noted for being attentive, polite and top-notch, creating a positive atmosphere for visitors. Despite a few comments about the reception appearing overwhelmed at times, the overall consensus is that the staff goes out of their way to ensure a pleasant stay. Guests also appreciated the practical solutions offered by the staff, particularly for families and the quality of the breakfast provided.
In summary, 'Garner Hotel Cottbus Süd by IHG' stands out for its very friendly, attentive and helpful staff, contributing significantly to the positive experiences of its guests.
Parking
Garner Hotel Cottbus Süd by IHG offers a variety of parking options that guests generally find satisfactory. The parking area is substantial with plenty of spaces available, making it convenient for those traveling with motorhomes and small trucks, as well as standard vehicles. The large parking lot is directly in front of the hotel, which adds to the convenience for guests.
Several reviews commend the hotel for the good parking spaces and the overall quality of the parking area. However, there is a recurring mention of parking fees, which seem to vary. Some guests report being charged additional amounts per night, ranging from 2 to 9 Euros, for parking on the premises. While some find the fee reasonable, others feel that charging for parking in such a commercial area is unnecessary, especially given the ample space available.
Despite mixed sentiments about the cost, the overall feedback highlights the convenience and availability of parking at Garner Hotel Cottbus Süd by IHG as a positive aspect.
Family
Garner Hotel Cottbus Süd by IHG offers a practical and friendly environment for families, especially with its brilliantly designed family room, which consists of two connected rooms. This setup is appreciated for its spaciousness, providing plenty of room for everyone with separate single beds and a connecting door for convenience. The staff receives high praise for their accommodating nature, even going the extra mile to prepare cacao for the children at breakfast. It's an ideal location for both short vacations and business travelers, given its close proximity to the highway, making travel logistics simpler for families. Overall, the hotel provides a comfortable and satisfying stay for families, backed by the positive experiences of returning guests.
No, Garner Hotel Cottbus Süd by IHG doesn't have any pool.
No, a spa isn't available at Garner Hotel Cottbus Süd by IHG.
Yes, Garner Hotel Cottbus Süd by IHG welcomes dogs.
Yes, parking facilities are available at Garner Hotel Cottbus Süd by IHG.
No, Garner Hotel Cottbus Süd by IHG doesn't have a gym.